Legacy Heights
Tucked away in the serene neighborhood of Charlotte, NC, Legacy Heights is a peaceful senior living community that offers assisted living, memory care, respite care, and short-term stays. The community offers beautifully appointed apartments with access to numerous services, including weekly housekeeping and linen service, restaurant-style dining, 24/7 front desk concierge and nursing team. Featuring Five Star’s award-winning Bridge to Rediscovery Alzheimer’s and dementia care program, the community provides residents’ dealing with memory loss the right support and care.
Committed to giving its residents a vibrant lifestyle with access to comprehensive care, the community provides tailored medical resources and a team trained to help residents in all aspects of their well-being. With a wealth of amenities, such as a spacious activity center, numerous social and recreational events, and a full-service barber and beauty salon, residents never ran out of things to enjoy and do.
Types of Care at Legacy Heights
About this community
Occupancy
Staffing
Key information about the people who lead and staff this community.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. North Carolina state average• Total deficiencies (80% above)
• Deficiencies per year (80% above)
• Deficiencies per inspection (5% above)
• Total inspections (71% above)
• Inspections with deficiencies (68% above) 1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (1% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 83 | 46 | This facility has 80% more total deficiencies than a typical North Carolina assisted living residence (83 vs. NC avg 46).↑ 80% worse |
|
Deficiencies per year
| 8.3 | 4.6 | This facility has 80% more deficiencies per year than a typical North Carolina assisted living residence (8.3 vs. NC avg 4.6).↑ 80% worse |
|
Deficiencies per inspection
| 2.3 | 2.2 | This facility has 5% more deficiencies per inspection than a typical North Carolina assisted living residence (2.3 vs. NC avg 2.2).↑ 5% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 36 | 21 | This facility has 71% more total inspections than a typical North Carolina assisted living residence (36 vs. NC avg 21).↑ 71% worse |
|
Inspections with deficiencies
| 32 | 19 | This facility has 68% more inspections with deficiencies than a typical North Carolina assisted living residence (32 vs. NC avg 19).↑ 68% worse |
|
Inspection deficiency rate
| 89% | 90% | This facility has 1 percentage point lower inspection deficiency rate than a typical North Carolina assisted living residence (89% vs. NC avg 90%).↓ 1% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on August 6, 2025 identified multiple deficiencies related to electrical safety, fire safety systems, smoke-tight corridor doors, and ventilation equipment. Earlier inspections showed a consistent pattern of issues with fire safety features, electrical outlets lacking ground fault interrupters, and non-functioning exhaust fans, along with some concerns about food storage and medication administration in prior years. Complaint investigations included substantiated findings related to COVID-19 infection control failures and a substantiated incident involving improper reporting of an aggressive act toward a resident. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with physical plant and safety systems, with some recurring deficiencies over multiple years.
What does this home offer?
Pets Allowed
Housing Options: Studio / Suite
Building Type: 2-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Places of interest near Legacy Heights
18.5 miles from city center
Estimated distance in miles from Charlotte's city center to Legacy Heights's address, calculated via Google Maps.
— 3.75 miles to nearest hospital (Atrium Health Pineville)
Calculate Travel Distance to Legacy Heights
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Financial Assistance for
Memory Care in North Carolina
Legacy Heights is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Memory Care around Charlotte
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Legacy Heights |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Charlotte (Ballantyne) | 122 | Yes | 59 |
27.0%
Facility
27.0%
NC AVG
69.9%
Rank
#235 / 246 | - | 0.00/200
Facility
0.00/200
NC AVG
92.2
Rank
#306 / 322 | 36 | 88.9%
Facility
88.9%
NC AVG
73.1%
Rank
#283 / 334 | Studio / Suite | |
| Charter Senior Living of Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wendover - Sedgewood) | 104 | Yes | 22 |
68.3%
Facility
68.3%
NC AVG
69.9%
Rank
#142 / 246 | A+ | 90.75/200
Facility
90.75/200
NC AVG
92.2
Rank
#260 / 322 | 34 | 97.1%
Facility
97.1%
NC AVG
73.1%
Rank
#324 / 334 | Studio / 1 Bed | |
| Brookdale South Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wessex Square) | 82 | Yes | 16 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
73.1%
Rank
#168 / 334 | Studio / Suite | |
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77 | Yes | 12 |
71.5%
Facility
71.5%
NC AVG
69.9%
Rank
#135 / 246 | A+ | 98.75/200
Facility
98.75/200
NC AVG
92.2
Rank
#167 / 322 | 15 | 80%
Facility
80%
NC AVG
73.1%
Rank
#168 / 334 | Studio / Suite | |
| Brookdale South Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Closeburn - Glenkirk) | 56 | Yes | 50 |
82.1%
Facility
82.1%
NC AVG
69.9%
Rank
#87 / 246 | A+ | 93.50/200
Facility
93.50/200
NC AVG
92.2
Rank
#234 / 322 | 26 | 88.5%
Facility
88.5%
NC AVG
73.1%
Rank
#280 / 334 | Apartment / Shared Apartment |
Frequently Asked Questions about Legacy Heights
What neighborhood is Legacy Heights in?
Legacy Heights is in the Ballantyne neighborhood of Charlotte.
Is Legacy Heights in a walkable area?
Legacy Heights has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Legacy Heights?
According to NC state health department records, Legacy Heights's license number is HAL-060-152.
What is the occupancy rate at Legacy Heights?
Legacy Heights's occupancy is 27%.
How many beds does Legacy Heights have?
Legacy Heights has 122 beds.
Are there photos of Legacy Heights?
Yes — there are 4 photos of Legacy Heights in the photo gallery on this page.
What is the phone number of Legacy Heights?
(704) 544-7220 will put you in contact with the team at Legacy Heights.
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