Show Inspection Reports
Total health inspections
6
Arizona average 6.3
Last Health inspection on Mar 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Nursing Home in Glendale
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Life Care Center of North Glendale
Nursing Home in Glendale
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Life Care Center of North Glendale
Overview of Life Care Center of North Glendale
Life Care Center of North Glendale is a skilled nursing and rehabilitation facility. The upscale nursing home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Life Care Center can be trusted as a safe and secure community that cares for every patient’s needs.
Convenience and hassle-free living is the center of Life Care Center services: medication management, post-surgical care, and wound care; their 24-hour skilled nursing care services provide compassionate care as it is their utmost priority. Other benefits include 24/7 easy admissions, fall prevention, IV therapy, discharge planning, and case management.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
223
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
52.9%
Residents per day (avg)
120
Occupancy rate
52.9%
Residents per day (avg)
120
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
9% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
75% of new residents, often for short stays.
Typical stay
16 days
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$18.0M
Operating loss
-$834.1K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17,966,790.00
Operating loss
$-834,089.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.8M
223-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeNursing Care Institution
StatusActive
ExpirationApril 30, 2026
License NumberNCI-381
CMS Certification Number35126
QualificationHealth Care
Life Care Center of North Glendale is legally operated by Life Care Center Of North Glendale, and administrated by Kimberly A Trotta.
Rehabilitation Services
Skilled Nursing
24-Hour Staffing
Rehabilitation
24-Hour Security And Fire Safety Systems
Beauty Salon And Barber Shop
Bedside And Bathroom Call Lights
Certified Dietitian
Community Re-Entry Program
Complimentary Wireless Internet
Daily Activity Schedule
Family/Resident Councils
Fine Dining Program
Flat-Screen Tvs
Flexible Visiting Hours
Full-Time
Certified Activity Director
Homelike Setting
Housekeeping And Laundry Services
Landscaped Grounds And Courtyards
Library
Non-Smoking Facility
Pet Visitors Allowed
Private And Semiprivate Rooms
Private Bathrooms
Religious Services
Patient/Family Education Program
Telephone And Cable Television Hookups
Transportation Services
Specific ProgramsSkilled Nursing, Rehabilitation, Alzheimer's & Dementia Care, Independent & Assisted Living
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
17 visits/inspections
15 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
15 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Latest inspection
Date
July 7, 2025
Complaint
Results
No deficiencies
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 9 deficiencies
Inspection Report Summary for Life Care Center of North Glendale
The most recent inspection on July 11, 2025, found no deficiencies. Earlier inspections showed a mix of results, with some citations related to nursing personnel sufficiency, abuse prevention, and notification procedures. Prior reports also noted issues with life safety code compliance, including egress doors, cooking facilities, corridor doors, and utilities, as well as policies for health services and preadmission screening. Complaint investigations were mostly unsubstantiated, with no enforcement actions or fines listed in the available reports. The overall trend suggests improvement, as recent inspections have not identified deficiencies after a period of mixed findings.
Health Inspection History
Inspections
Total health citations
28
Arizona average 23.2
Citations per inspection
4.67
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 28 citations resulted from standard inspections; and 3 of 28 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arizona averageArizona average: 0.1
Serious Health citations
0
0
100% better than Arizona averageArizona average: 0.6
0 critical citations
0 serious citations
28 moderate citations
0 minor citations
Citations history (last 3 years)
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Mar 12, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Mar 12, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 28, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 28, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 14, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 14, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 03, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 03, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Glendale The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
Advanced Health Care of Glendale
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Glendale (Brandywine Estates)
54
86.3%
+19%
3.85
-5%
0
11
2.8
0
49
62
Caldwell, Wyatt
$16.0M
$5.2M
32.3%
35275
Life Care Center of North Glendale
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Glendale
223
52.9%
-27%
3.47
-15%
0
28
4.7
0
120
52
Norhton, Todd
$17.8M
$8.1M
45.5%
35126
Glencroft Center for Modern Aging
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Glendale
-
-
-
-
-
0
0
0.0
0
-
33
-
-
-
-
-
Golden Age Care Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Glendale (Brandywine Estates)
5
-
-
-
-
0
0
0.0
0
-
54
-
-
-
-
-
Places of interest near Life Care Center of North Glendale
4.8 miles from city center — 0.13 miles to nearest hospital (Banner Thunderbird Medical Center)
13620 N 55th Ave, Glendale, AZ 85304
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
133
Employees
130
Contractors
3
Staff to resident ratio
1.11:1
39% worse than Arizona averageArizona average ratio: 1.83:1
Avg staff/day
60
Average shift
8.4 hours
0% compared with Arizona averageArizona average: 8.5 hours
Total staff hours (quarter)
45,974
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
55
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.5%
214 contractor hours this quarter
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 55 | 0 | 55 | 21,889 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 26 | 0 | 26 | 10,682 | 91 | 100% | 9.4 |
| Registered Nurse | 12 | 0 | 12 | 4,213 | 91 | 100% | 9.7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,305 | 76 | 84% | 7.2 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,190 | 85 | 93% | 6.4 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,084 | 79 | 87% | 6.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 682 | 90 | 99% | 6.6 |
| Physical Therapy Assistant | 5 | 0 | 5 | 676 | 67 | 74% | 7.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 557 | 62 | 68% | 7.3 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 514 | 78 | 86% | 6.3 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 467 | 58 | 64% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 463 | 59 | 65% | 7.8 |
| Dietitian | 1 | 0 | 1 | 414 | 55 | 60% | 7.5 |
| Qualified Social Worker | 3 | 0 | 3 | 213 | 34 | 37% | 6.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 68 | 6 | 7% | 11.3 |
| Medical Director | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
55 Certified Nursing Assistant
% of Days
100%
26 Licensed Practical Nurse
% of Days
100%
12 Registered Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
84%
6 Speech Language Pathologist
% of Days
93%
6 Physical Therapy Aide
% of Days
87%
2 Other Dietary Services Staff
% of Days
99%
5 Physical Therapy Assistant
% of Days
74%
2 Occupational Therapy Aide
% of Days
68%
1 Administrator
% of Days
71%
4 Respiratory Therapy Technician
% of Days
86%
1 Nurse Practitioner
% of Days
70%
1 Mental Health Service Worker
% of Days
69%
1 Dental Services Staff
% of Days
64%
1 RN Director of Nursing
% of Days
65%
1 Dietitian
% of Days
60%
3 Qualified Social Worker
% of Days
37%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
120 residents
Residents by payment source
Medicare
8 residents (6.7%)
Medicaid
69 residents (57.5%)
Private pay or other
43 residents (35.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.2
45% better than Arizona averageArizona average: 7.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
41% better than Arizona averageArizona average: 16.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
71% better than Arizona averageArizona average: 11.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.9%
Percent of long-stay residents whose ability to move independently worsened
5.9%
62% better than Arizona averageArizona average: 15.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
8% better than Arizona averageArizona average: 20.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
In line with Arizona averageArizona average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
In line with Arizona averageArizona average: 5.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
75% better than Arizona averageArizona average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.5%
Percent of long-stay residents who lose too much weight
4.5%
17% better than Arizona averageArizona average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
54% better than Arizona averageArizona average: 4.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.1%
Percent of long-stay residents who received an antipsychotic medication
11.1%
8% worse than Arizona averageArizona average: 10.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
In line with Arizona averageArizona average: 94.6%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
9% better than Arizona averageArizona average: 91.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
In line with Arizona averageArizona average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
13% better than Arizona averageArizona average: 87.3%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.2%
27% worse than Arizona averageArizona average: 24.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
34% better than Arizona averageArizona average: 10.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
14% worse than Arizona averageArizona average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
73.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.2%
36% better than Arizona averageArizona average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
52.2%
Rate of successful return to home or community from a skilled nursing facility.
52.2%
In line with Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Life Care Center of North Glendale based on CMS SNF Cost Reports.
Occupancy Rate
52.9%
↓ 2.4pp vs 2022
Net Income
-$834,089
↓ ~$1.4M vs 2022
Total Payroll
$9,627,808
↑ ~$390K vs 2022
Profit Margin
-4.7%
↓ 7.8pp vs 2022
Loading trend charts...
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