Show Inspection Reports
Total health inspections
6
Arizona average 6.3
Last Health inspection on Mar 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Life Care Center of North Glendale
Nursing Home
Life Care Center of North Glendale
Nursing Home
Overview of Life Care Center of North Glendale
Life Care Center of North Glendale is a skilled nursing and rehabilitation facility. The upscale nursing home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Life Care Center can be trusted as a safe and secure community that cares for every patient’s needs.
Convenience and hassle-free living is the center of Life Care Center services: medication management, post-surgical care, and wound care; their 24-hour skilled nursing care services provide compassionate care as it is their utmost priority. Other benefits include 24/7 easy admissions, fall prevention, IV therapy, discharge planning, and case management.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
223
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
52.9%
Residents per day (avg)
120
Occupancy rate
52.9%
Residents per day (avg)
120
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
9% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
75% of new residents, often for short stays.
Typical stay
16 days
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Proprietary home
Partnership
Home revenue
$18.0M
Operating loss
-$834.1K
Proprietary home
Partnership
Home revenue
$17,966,790.00
Operating loss
$-834,089.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.8M
223-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
License Status
ActiveFacility Type
Nursing Care Institution
License Expiration
April 30, 2026
Additional licensing details
License number:
NCI-381
CMS Certification Number:
35126
Qualification:
Health Care
Ownership & operating entity
Life Care Center of North Glendale is legally operated by Life Care Center Of North Glendale, and administrated by KIMBERLY A TROTTA.
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Alzheimer's & Dementia Care, Independent & Assisted Living
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
17 visits/inspections
15 complaint inspections
15 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:July 7, 2025
Type:Complaint
Results:No deficiencies
10 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Life Care Center of North Glendale
Most inspections of this facility found no deficiencies, with several complaint investigations being unsubstantiated. However, the July 11, 2025 report cited multiple deficiencies including substantiated resident abuse, failure to notify a physician of a significant change in condition, and staffing shortages. There were also several life safety issues related to fire safety, door maintenance, and kitchen hazards that posed potential risks. No fines or enforcement actions such as license suspensions were listed in the available reports. The record shows some ongoing challenges in abuse prevention and safety compliance, with no clear pattern of improvement or decline over time.
Compare Nursing Homes around Glendale
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Advanced Health Care of Glendale
+16%
-5%
+19%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Glendale (Brandywine Estates)
54
No
62
CALDWELL, WYATT
86.3%
$16,001,106.00
$5,161,035.00
32.3%
48.80
3.8479
11
+16%-5%+19%
Life Care Center of North Glendale
-10%
-15%
-27%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Glendale
223
No
52
NORHTON, TODD
52.9%
$17,822,652.00
$8,116,601.00
45.5%
120.10
3.4724
28
-10%-15%-27%
Glencroft Center for Modern Aging
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Glendale
-
No
33
-
-
-
-
-
-
-
-
-
-
Golden Age Care Home
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Glendale (Brandywine Estates)
5
No
54
-
-
-
-
-
-
-
-
-
-
Advanced Health Care of Glendale
Type of care:
AL
SNF
Community:
Glendale (Brandywine Estates)
Bed Count:
54
Pets Allowed:
No
Operator:
CALDWELL, WYATT
CCN:
35275
Occupancy:
86.3%
Home Revenue:
$16,001,106.00
Payroll Costs:
$5,161,035.00
Payroll %:
32.3%
Avg Residents/Day:
48.80
Overall Rating:
Adj Nurse Hours:
3.8479
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
11
RN share vs State Avg:
+16%
+16%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+19%
+19%
Life Care Center of North Glendale
Type of care:
AL
SNF
Community:
Glendale
Bed Count:
223
Pets Allowed:
No
Operator:
NORHTON, TODD
CCN:
35126
Occupancy:
52.9%
Home Revenue:
$17,822,652.00
Payroll Costs:
$8,116,601.00
Payroll %:
45.5%
Avg Residents/Day:
120.10
Overall Rating:
Adj Nurse Hours:
3.4724
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
28
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
-15%
-15%
Occupancy vs State Avg:
-27%
-27%Places of interest near Life Care Center of North Glendale
4.8 miles from city center — 0.13 miles to nearest hospital (Banner Thunderbird Medical Center)
13620 N 55th Ave, Glendale, AZ 85304
Calculate Travel Distance to Life Care Center of North Glendale
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
133
Total Staff
130
Employees
3
Contractors
45,974
Total Hours (Quarter)
60
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 12 | 9.7 | No |
| Licensed Practical Nurse | 26 | 9.4 | No |
| Certified Nursing Assistant | 55 | 8.6 | No |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
94 staff
8.9hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.4hs shift avg
Therapy Services ⓘ
24 staff
6.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
6.1hs shift avg
Dietary Services ⓘ
3 staff
7hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
0.5%
of total hours from contractors
214 contractor hours this quarter
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 55 | 0 | 55 | 21,889 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 26 | 0 | 26 | 10,682 | 91 | 100% | 9.4 |
| Registered Nurse | 12 | 0 | 12 | 4,213 | 91 | 100% | 9.7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,305 | 76 | 84% | 7.2 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,190 | 85 | 93% | 6.4 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,084 | 79 | 87% | 6.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 682 | 90 | 99% | 6.6 |
| Physical Therapy Assistant | 5 | 0 | 5 | 676 | 67 | 74% | 7.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 557 | 62 | 68% | 7.3 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 514 | 78 | 86% | 6.3 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 467 | 58 | 64% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 463 | 59 | 65% | 7.8 |
| Dietitian | 1 | 0 | 1 | 414 | 55 | 60% | 7.5 |
| Qualified Social Worker | 3 | 0 | 3 | 213 | 34 | 37% | 6.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 68 | 6 | 7% | 11.3 |
| Medical Director | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
Health Inspection History
Inspections
Total health citations
28
Citations per inspection
4.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 28 citations resulted from standard inspections; and 3 of 28 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arizona averageArizona average: 0.1
Serious Health citations
0
0
100% better than Arizona averageArizona average: 0.6
0 critical citations
0 serious citations
28 moderate citations
0 minor citations
Citations history (last 3 years)
Nursing Services moderate citation
Mar 12, 2025
Corrected
Abuse/Neglect moderate citation
Aug 28, 2024
Corrected
Resident Rights moderate citation
Jun 14, 2024
Corrected
Care Planning moderate citation
Jul 03, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Life Care Center of America
Resident Census by Payment Source
120
Total Residents
Medicare
8
(6.7%)
ⓘ
Medicaid
69
(57.5%)
ⓘ
Private Pay/Other
43
(35.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.2
45% better than Arizona averageArizona average: 7.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
41% better than Arizona averageArizona average: 16.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
71% better than Arizona averageArizona average: 11.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.9%
Percent of long-stay residents whose ability to move independently worsened
5.9%
62% better than Arizona averageArizona average: 15.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
8% better than Arizona averageArizona average: 20.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
In line with Arizona averageArizona average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
In line with Arizona averageArizona average: 5.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
75% better than Arizona averageArizona average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.5%
Percent of long-stay residents who lose too much weight
4.5%
17% better than Arizona averageArizona average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
54% better than Arizona averageArizona average: 4.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.1%
Percent of long-stay residents who received an antipsychotic medication
11.1%
8% worse than Arizona averageArizona average: 10.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
In line with Arizona averageArizona average: 94.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
9% better than Arizona averageArizona average: 91.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
In line with Arizona averageArizona average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
13% better than Arizona averageArizona average: 87.3%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.2%
27% worse than Arizona averageArizona average: 24.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
34% better than Arizona averageArizona average: 10.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
14% worse than Arizona averageArizona average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
73.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.2%
36% better than Arizona averageArizona average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
52.2%
Rate of successful return to home or community from a skilled nursing facility.
52.2%
In line with Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Life Care Center of North Glendale based on CMS SNF Cost Reports.
Occupancy Rate
52.9%
↓ 2.4pp vs 2022
Net Income
-$834,089
↓ ~$1.4M vs 2022
Total Payroll
$9,627,808
↑ ~$390K vs 2022
Profit Margin
-4.7%
↓ 7.8pp vs 2022
Loading trend charts...
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