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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Life Care Center of North Glendale is a skilled nursing and rehabilitation facility. The upscale nursing home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Life Care Center can be trusted as a safe and secure community that cares for every patient’s needs.
Convenience and hassle-free living is the center of Life Care Center services: medication management, post-surgical care, and wound care; their 24-hour skilled nursing care services provide compassionate care as it is their utmost priority. Other benefits include 24/7 easy admissions, fall prevention, IV therapy, discharge planning, and case management.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 51st out of 72 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 35m per day | ▼ 19% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 3m per day | ■ Avg State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 0m per day | ▼ 15% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 13m per day | ▼ 11% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 33% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 32% State avg: 31m per day · National avg: 29m per day |
Lower than the Arizona average: 72.7%Life Care Center of North Glendale is legally operated by Life Care Center Of North Glendale, and administrated by Kimberly A Trotta.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona nursing home score (the benchmark); higher is better.
12 points below the Arizona average for nursing homes (82/100)
Inspection score: 70 out of 100. Letter grade C-. 12 points below the Arizona average for nursing homes (82/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 55 | 9 | This facility has 511% more total deficiencies than a typical Arizona nursing home (55 vs. AZ avg 9).↑ 511% worse Rank #485 / 500 Total deficiencies — State benchmarked This home is ranked 485th out of 500 homes in Arizona. Shows this facility's deficiencies compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 9.2 | 1.5 | This facility has 513% more deficiencies per year than a typical Arizona nursing home (9.2 vs. AZ avg 1.5).↑ 513% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.8 | 1.8 | This facility has 56% more deficiencies per inspection than a typical Arizona nursing home (2.8 vs. AZ avg 1.8).↑ 56% worse Rank #380 / 500 Deficiencies per inspection — State benchmarked This home is ranked 380th out of 500 homes in Arizona. Shows this facility's deficiencies per inspection compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 20 | 5 | This facility has 300% more total inspections than a typical Arizona nursing home (20 vs. AZ avg 5).↑ 300% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 15 | 6 | This facility has 150% more total complaints than a typical Arizona nursing home (15 vs. AZ avg 6).↑ 150% worse Rank #476 / 500 Total complaints — State benchmarked This home is ranked 476th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2020.
| 2.5 | 1 | This facility has 150% more complaints per year than a typical Arizona nursing home (2.5 vs. AZ avg 1).↑ 150% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arizona average 6.3
Last Health inspection on Mar 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 28 citations resulted from standard inspections; and 3 of 28 resulted from complaint investigations.
100% better than Arizona averageArizona average: 0.1
100% better than Arizona averageArizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
45% fewer staff per resident than Arizona average
0% compared with Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursAssists with medical care and medications.
All 22 LPN Staff are full-time employees. No contractors work on this role.
22
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursHelps with daily care and mobility.
All 46 CNA Staff are full-time employees. No contractors work on this role.
46
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
145 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 46 | 0 | 46 | 20,124 | 92 | 100% | 8.7 |
| Licensed Practical Nurse | 22 | 0 | 22 | 10,464 | 92 | 100% | 9.6 |
| Registered Nurse | 10 | 0 | 10 | 4,315 | 92 | 100% | 9.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,395 | 84 | 91% | 7.4 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,150 | 73 | 79% | 7.5 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,118 | 83 | 90% | 5.9 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,001 | 78 | 85% | 6.4 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 659 | 68 | 74% | 7.4 |
| Occupational Therapy Aide | 1 | 1 | 2 | 550 | 67 | 73% | 7.5 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 504 | 65 | 71% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Qualified Social Worker | 4 | 0 | 4 | 441 | 58 | 63% | 7.6 |
| RN Director of Nursing | 1 | 0 | 1 | 432 | 55 | 60% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 413 | 53 | 58% | 7.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 372 | 65 | 71% | 5.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 68 | 5 | 5% | 13.6 |
| Medical Director | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.2
45% better than Arizona averageArizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.5
41% better than Arizona averageArizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
71% better than Arizona averageArizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
5.9%
62% better than Arizona averageArizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
8% better than Arizona averageArizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
In line with Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
In line with Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
0.3%
75% better than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
4.5%
17% better than Arizona averageArizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
2.1%
54% better than Arizona averageArizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
11.1%
8% worse than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
In line with Arizona averageArizona average: 94.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
9% better than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
In line with Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
13% better than Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.2%
27% worse than Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
34% better than Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
14% worse than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.2%
36% better than Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.2%
In line with Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
9% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
15% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
120Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Life Care Center of North Glendale based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #19 / 80Payroll — State benchmarkedThis home is ranked 19th out of 80 homes in Arizona for payroll. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
4.8 miles from city center
Estimated distance in miles from Glendale's city center to Life Care Center of North Glendale's address, calculated via Google Maps.
— 0.13 miles to nearest hospital (Banner Thunderbird Medical Center)
Add your location
Life Care Center of North Glendale is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Advanced Health Care of Glendale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glendale (Brandywine Estates) | 54
Facility
54
AZ AVG
55
Rank
#211 / 529 | - | - | 3.85 | +37% | -5% | $0 | 11 | 2.8 | - | 49 |
62
Facility
62
AZ AVG
37
Rank
#130 / 819 | Wyatt Caldwell | $16.0M | $6.2M | 38.9% | 35275 | ||||
| Life Care Center of North Glendale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glendale | 223
Facility
223
AZ AVG
55
Rank
#10 / 529 | 25.1% | -65% | 3.47 | -15% | -15% | $0 | 28 | 4.7 | - | 56 |
52
Facility
52
AZ AVG
37
Rank
#229 / 819 | Todd Norhton | $18.0M | $9.6M | 53.6% | 35126 | ||||
| Amarsi Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glendale (North 58Th Avenue) | 103
Facility
103
AZ AVG
55
Rank
#130 / 529 | - | - | 4.03 | -8% | -1% | $0 | 19 | 2.7 | 1 | 151 |
62
Facility
62
AZ AVG
37
Rank
#130 / 819 | Doug Haney | $22.2M | $12.8M | 57.6% | 35092 |
The legal owner and operator of Life Care Center of North Glendale is Glendale Medical Investors Limited Partnership.
Life Care Center of North Glendale has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to AZ state health department records, Life Care Center of North Glendale's license number is NCI-381.
According to AZ state health department records, Life Care Center of North Glendale's license expires on April 30, 2027.
Life Care Center of North Glendale's occupancy is 25%.
Kimberly A Trotta is the administrator of Life Care Center of North Glendale.
Life Care Center of North Glendale has 223 beds.
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