LightShine Homecare
Memory Care & Assisted Living · San Bernardino County, CA

LightShine Homecare

Memory Care & Assisted Living · San Bernardino County, CA

Overview of Lightshine Homecare

Lightshine Homecare, Inc. is a dedicated community set in the peaceful residential area of Upland, CA, offering assisted living. Memory care, Parkinson’s care, bedridden, and hospice care are also available to meet residents’ healthcare needs. The community is committed to improving residents’ quality of life with top-tier care and assistance from a respectful and highly trained team available around the clock. Housekeeping and laundry are also handled by the community, ensuring residents enjoy a maintenance-free lifestyle.

With live events and enriching programs, residents are encouraged to interact with their surroundings and do the things they love. Here, home-cooked meals are also served for residents to have a delightful dining experience that satisfies their nutritional needs and preferences. The community is a good retirement option for those who need additional support to live their golden years without worries.

Bed community size
6-bed community Rank #1331 / 1658Bed count — State benchmarkedThis home is ranked 1331st out of 1658 homes in California. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
10 years in operation Rank #661 / 1486Years in operation — State benchmarkedThis home is ranked 661st out of 1486 homes in California. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 63 / 100 Rank #952 / 2093Walk Score — State benchmarkedThis home is ranked 952nd out of 2093 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
50%
Rank #1250 / 1409Occupancy rate — State benchmarkedThis home is ranked 1250th out of 1409 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1409. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
3 / 6
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceSeptember 14, 2015
CountySan Bernardino
RCFE Number366426757

Ownership & Operating Entity

LightShine Homecare is legally operated by Lightshine Home Care, Inc., and administrated by Abigail Navarro Del Puerto.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactAbigail Navarro

Staffing & Medical

2 services
Licensed Nurses/CNAs
Staff-to-Resident Ratio: 3:1

Amenities & Lifestyle

Transportation Coordination For Medical Appointments
Home-Cooked Meals
Assistance With Daily Showers
Dressing
Grooming
& Incontinence Care
Housekeeping And Laundry Services
On-Going Assessments Of Resident's Needs
In-Home Physicians
Nurses
Podiatrists & Beautician Visits
Memory Loss
Dementia
Alzheimer's
Parkinson's
Bedridden & Hospice Care
Live Entertainment & Stimulating Activities
Furnishings Include: Dresser
Nightstand
Twin Bed
Lamp
And Chair
Digital Cable Tv In The Living Room And Unlimited Nationwide Phone Service

Dining & Nutrition

Food DescriptionHome-cooked meals to accommodate dietary needs.

Contact LightShine Homecare

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

9 points above the California average for assisted living residences (76/100)

Inspection score: 85 out of 100. Letter grade B. 9 points above the California average for assisted living residences (76/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 9 Better Metrics better than California average:
• Total citations (80% below)
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (100% below)
• Citations per year (80% below)
• Citations per inspection (79% below)
• Total visits (81% below)
• Complaint visits (100% below)
• Other visits (100% below)
• Official inspections (25% below)
Latest Inspection October 15, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 210 This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 23 This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 04 This facility has 100% fewer moderate citations (type b) than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better
Citations per year Info Average citations per year since 2022. 0.52.5 This facility has 80% fewer citations per year than a typical California assisted living residence (0.5 vs. CA avg 2.5).↓ 80% better
Citations per inspection Info Average citations per inspection. 0.73.3 This facility has 79% fewer citations per inspection than a typical California assisted living residence (0.7 vs. CA avg 3.3).↓ 79% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 316 This facility has 81% fewer total visits than a typical California assisted living residence (3 vs. CA avg 16).↓ 81% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 013 This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 07 This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 34 This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 15, 2025 annual inspection found no deficiencies, with the facility clean, safe, in good repair, and operating within licensed capacity.
  • September 16, 2022 inspection cited two immediate health and safety risks for a broken and unlocked second gate to the pool area.
  • September 18, 2024 annual inspection found no deficiencies, with proper medication dispensing and complete resident and staff files reviewed.

What does this home offer?

Total residents icon
Total residents icon

Total Residents: 6 Residents

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Housing options icon

Housing Options: Private / Semi-Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
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Beauty Services

Transportation services icon
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Transportation Services

Housekeeping icon
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Housekeeping Services

Recreational activities icon
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Recreational Activities

Places of interest near LightShine Homecare

Address 2.3 miles from city center Info Estimated distance in miles from Upland's city center to LightShine Homecare's address, calculated via Google Maps.

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Address

Financial Assistance for
Memory Care in California

LightShine Homecare is located in Upland, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Memory Care around San Bernardino County

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Wildwood Canyon Villa Assisted Living and Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Yucaipa
130
Facility 130
CA AVG 103
Rank #487 / 1658
No
8
Facility 8
CA AVG 57
Rank #1976 / 2093
4
6
Facility 6
CA AVG 13
Rank #654 / 1397
0
Facility 0
CA AVG 3
Rank #1 / 1164
5
Facility 5
CA AVG 13
Rank #987 / 1486
48.5%
Facility 48.5%
CA AVG 75.9%
Rank #1171 / 1249
-Csl-Yucaipa, LLC; Compass Senior Living, LLCStudio / 1 Bed
Whispering Winds of Apple Valley
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Apple Valley (Apple Valley Road)
116
Facility 116
CA AVG 103
Rank #611 / 1658
Yes
52
Facility 52
CA AVG 57
Rank #1306 / 2093
4
7
Facility 7
CA AVG 13
Rank #719 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
7
Facility 7
CA AVG 13
Rank #805 / 1486
83.6%
Facility 83.6%
CA AVG 75.9%
Rank #401 / 1249
-Welltower Pegasus Tenant LLC; Psl Associates LLCStudio / 1 Bed / 2 Bed
LightShine Homecare
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Upland
6
Facility 6
CA AVG 103
Rank #1331 / 1658
No
63
Facility 63
CA AVG 57
Rank #952 / 2093
3
0
Facility 0
CA AVG 13
Rank #1 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
10
Facility 10
CA AVG 13
Rank #661 / 1486
50.0%
Facility 50.0%
CA AVG 75.9%
Rank #1135 / 1249
A+Lightshine Home Care, Inc.Private / Semi-Private / Shared Rooms
Riverside Memory Care
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Riverside (Pedley)-Yes
54
Facility 54
CA AVG 57
Rank #1243 / 2093
-------Private / Shared Apartment

Frequently Asked Questions about LightShine Homecare

What neighborhood is LightShine Homecare in?

LightShine Homecare is in the Upland neighborhood of Upland.

Is LightShine Homecare in a walkable area?

LightShine Homecare has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at LightShine Homecare?

LightShine Homecare's occupancy is 50%.

Who is the administrator of LightShine Homecare?

Abigail Navarro Del Puerto is the administrator of LightShine Homecare.

How many beds does LightShine Homecare have?

LightShine Homecare has 6 beds.

Has LightShine Homecare had any recent deficiencies or citations?

LightShine Homecare has had 2 recently reported deficiencies.

Are there photos of LightShine Homecare?

Yes — there are 5 photos of LightShine Homecare in the photo gallery on this page.

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