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Nursing Home in Rochester

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Lilac Manor Rehabilitation and Nursing Center

Nursing Home in Rochester

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Lilac Manor Rehabilitation and Nursing Center

Overview of Lilac Manor Rehabilitation and Nursing Center
Lilac Manor Rehabilitation and Nursing Center is a skilled nursing facility that provides compassionate and individualized care to residents. The center focuses on enhancing the quality of life for residents and their families through tailored services and a warm environment. It is part of the Lilac Healthcare group, which manages multiple facilities dedicated to high standards of care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
New York average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
New York average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
New York average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 38m per day

This home provides 33% more nursing time per resident than the New York average.

New York average: 3h 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 200

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New York average
Occupancy rate 58.8%
Residents per day (avg) 130
Occupancy rate
58.8%
Residents per day (avg)
130

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

33% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

33% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$13.0M
Operating loss
-$1.8M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$13.0M
Operating loss
-$1.8M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
61.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.7M
Total costs $14.7M
Bed community size
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License Details

Facility TypeNursing Home
StatusActive
CountyMonroe

Additional Licensing Details

License Number2701352N
CMS Certification Number335488

Ownership & Operating Entity

Owner NameWesley Gardens Corporation (Not for Profit)

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Skilled Nursing

Contact Lilac Manor Rehabilitation and Nursing Center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

19 inspections

19 with citations, 0 without citations

New York average: 9 inspections (5 with citations)

165 complaints

82.5 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date August 20, 2025
Complaint Investigation

77 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

36 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Health Inspection History

Inspections
Total health inspections 4

New York average 3.6


Last Health inspection on Aug 2025

Total health citations 36

New York average 18.5

Citations per inspection
9

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 36 citations resulted from standard inspections; 2 of 36 resulted from complaint investigations; and 13 of 36 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

30 moderate citations More info New York average: 17.4

6 minor citations More info New York average: 0.7
Citations history (last 3 years)
Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 20, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jun 06, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jun 06, 2024
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Jun 06, 2024
Corrected

Compare Nursing Homes around Rochester The information below is reported by the New York State Department of Health.

5 facilities compared · CMS & NY Dept. of Health data · Updated Apr 2026

Filter by care type
Edna Tina Wilson Living Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester
120
98.4%
+11%
4.83
-53%
+35%
0
5
1.7
0
119
-
2
Loan, Sandra
$15.4M
$8.9M
57.7%
335769
Friendly Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester
200
86.1%
-2%
4.71
-78%
+32%
0
14
4.7
0
172
-
17
Johnson, Christine
$30.9M
$15.0M
48.6%
335476
Lilac Manor Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester
200
58.8%
-33%
4.63
-32%
+29%
0
36
9.0
0
130
-
-
Maddamma, Robert
$12.2M
$8.0M
66.1%
335488
Blossom Health Care Center Inc
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester
80
94.0%
+6%
2.90
-52%
-19%
0
38
9.5
0
76
-
-
Wood, Gerald
$8.7M
$4.2M
48.2%
335473
Cirrus Manor Residential Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester
200
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-

Places of interest near Lilac Manor Rehabilitation and Nursing Center

Address 1.1 miles from city center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 166
Employees 164
Contractors 2
Staff to resident ratio 1.42:1
709% better than New York average

New York average ratio: 0.18:1

Avg staff/day 72
Average shift 8.2 hours
6% better than New York average

New York average: 7.7 hours

Total staff hours (quarter) 53,865
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 42
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.2%

100 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant7407426,05791100%8.4
Licensed Practical Nurse4204213,95591100%8.4
Registered Nurse140144,33891100%8
Clinical Nurse Specialist7072,7507886%7.6
Respiratory Therapy Technician5051,3197684%7.9
Physical Therapy Assistant7071,0186875%7.4
Physical Therapy Aide4049996571%7.8
Occupational Therapy Aide30384291100%6.1
Speech Language Pathologist1014876369%7.7
Nurse Practitioner1014675965%7.9
Qualified Social Worker1014345763%7.6
Administrator2024305864%7.4
RN Director of Nursing1014235156%8.3
Mental Health Service Worker2022453741%6.6
Medical Director011521314%4
Occupational Therapy Assistant011481112%4.4
74 Certified Nursing Assistant
% of Days 100%
42 Licensed Practical Nurse
% of Days 100%
14 Registered Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 86%
5 Respiratory Therapy Technician
% of Days 84%
7 Physical Therapy Assistant
% of Days 75%
4 Physical Therapy Aide
% of Days 71%
3 Occupational Therapy Aide
% of Days 100%
1 Speech Language Pathologist
% of Days 69%
1 Nurse Practitioner
% of Days 65%
1 Qualified Social Worker
% of Days 63%
2 Administrator
% of Days 64%
1 RN Director of Nursing
% of Days 56%
2 Mental Health Service Worker
% of Days 41%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 12%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
117 residents
Residents by payment source
Medicare
16 residents (13.7%)
Medicaid
94 residents (80.3%)
Private pay or other
7 residents (6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.9
30% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.3
In line with New York average

New York average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.5%
48% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.5%
43% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 37.0%
73% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.9%
36% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.5%
19% worse than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
28% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.1%
In line with New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.5%
81% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.3%
50% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 79.4%
13% worse than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.7%
6% worse than New York average

New York average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 43.9%
43% worse than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
42% worse than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 45.8%
42% worse than New York average

New York average: 78.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $0
100% lower than New York average

New York average: $66K

Number of fines 0
100% fewer fines than New York average

New York average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
759% more payment denials than New York average

New York average: 0.1

Fines amount comparison
Fines amount comparison
This facility $0
New York average $66K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 6, 2024
73 days

Last updated: Jan 2026

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.