Inspection Reports for
Living Grace Assisted Living and Memory Care

No deficiencies were cited during this visit. Topics discussed included past scabies outbreaks, contact tracing, proper PPE use, disinfecting, staff monitoring, and visitation.

The complaint alleged that facility staff were not following the admission agreement regarding transportation services. The complaint was found to be unsubstantiated after investigation.

The investigation found that the allegations were unsubstantiated. Interviews and record reviews showed the facility staff do follow the admission agreement and provide transportation services as stated.

The complaint alleged that staff smoked marijuana inside the facility and did not provide a safe environment for residents. The investigation was unsubstantiated due to lack of evidence.

The investigation found no evidence that staff smoked marijuana inside the facility and residents and staff denied such behavior. It was also unclear if the facility staff failed to provide a safe environment for residents, with most residents expressing no concerns. The allegations were determined to be unsubstantiated.

No deficiencies were cited during this visit. The facility was acknowledged to have no specific areas of concern at this time, but consistent practices and procedures are expected across all affiliated facilities.

The complaint alleged that staff do not safeguard confidential resident information. The allegation was unsubstantiated based on interviews and record reviews.

The investigation found insufficient evidence to substantiate the allegation that staff fail to safeguard confidential resident information. Facility staff denied the allegation and demonstrated understanding of privacy rules, and electronic communication logs were secure.

The complaint alleged that staff did not follow doctor's prescription orders and did not ensure the outside patio was clean and free of debris. Both allegations were found to be unsubstantiated after review of records, interviews, and observations.

The investigation found insufficient evidence to substantiate the allegations that staff failed to follow doctor's prescription orders or maintain the outside patio clean and free of debris. No deficiencies were observed or cited.

The complaint allegations included staff not answering call buttons timely, residents being left soiled for long periods, unclean and unsanitary resident rooms, and staff not washing residents' laundry. All allegations were found to be unsubstantiated after interviews, observations, and record reviews.

The investigation found insufficient evidence to substantiate any of the allegations. Interviews with staff, residents, and family members, as well as facility record reviews and multiple site inspections, showed no deficiencies or violations.

The facility was toured and observed to be in compliance with all applicable regulations. Safety measures, medication management policies, and emergency systems were functional and adequate. The applicant passed the Pre-Licensing component.

The applicant and administrator demonstrated understanding of community care facility licensing laws, including facility operation, admission policies, staffing, health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.