Inspection Reports for
Loma Linda Post Acute
25383 Cole St, Loma Linda, CA 92354, CA, 92354
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
10 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
150% worse than California average
California average: 4 deficiencies/yearDeficiencies per year
20
15
10
5
0
Census
Latest occupancy rate
86% occupied
Based on a November 2024 inspection.
Occupancy over time
Inspection Report
Annual Inspection
Deficiencies: 9
Date: Jul 3, 2025
Visit Reason
The inspection was conducted as a recertification survey to assess the facility's compliance with regulatory requirements and quality of care standards.
Findings
The facility was found deficient in multiple areas including failure to post the most recent survey results, inaccurate PASARR assessments, failure to notify appropriate authorities of new mental health diagnoses, inadequate physical therapy services, insufficient nutritional support for dialysis patients, incomplete pain assessments during emergencies, failure to assess dialysis access sites post-treatment, storage of expired medications, and unsanitary kitchen conditions including expired food and contaminated dish drying racks.
Deficiencies (9)
Failure to post the results of the facility's most recent recertification survey in 2024, limiting residents' and visitors' access to survey results.
Failure to update Resident 30's PASARR assessment to include diagnoses of major depressive disorder and anxiety disorder.
Failure to notify State Mental Health or Intellectual Disability authorities of Resident 31's new diagnosis of Paranoid Schizophrenia.
Failure to provide physical therapy as ordered for Resident 35, missing one session in a week.
Failure to provide sack lunches to Resident 49 on dialysis days, resulting in potential undesirable weight loss.
Failure to assess and document dialysis access site condition for Resident 49 after dialysis treatments on June 14 and June 17, 2025.
Failure to perform complete pain assessment for Resident 278 during an emergency chest pain event.
Storage of expired medications including Simethicone, Vitamin A, and Vitamin B complex in medication storage room.
Unsanitary dish drying racks with black substance buildup, dry food residue on scoops stored in clean drawers, and expired wheat tortillas in refrigerator.
Report Facts
Residents: 77
Physical therapy sessions missed: 1
Weight loss percentage: 5.17
Expired medication count: 3
Expired food items: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LVN 3 | Licensed Vocational Nurse | Named in pain assessment deficiency for Resident 278. |
| RNS 1 | Registered Nurse Supervisor | Named in pain assessment deficiency for Resident 278. |
| Administrator | Interviewed regarding survey posting and PASARR assessment issues. | |
| Director of Nursing | DON | Interviewed regarding multiple deficiencies including PASARR, dialysis care, medication storage, and pain assessment. |
| MDS 1 | Minimum Data Set Nurse | Responsible for PASARR assessment accuracy; acknowledged PASARR deficiencies. |
| MDS Coordinator | Acknowledged failure to notify state authorities of new mental health diagnosis. | |
| Regional Rehab Resource | RRR | Reviewed physical therapy records and noted missed therapy session. |
| Director of Kitchen 1 | DOK 1 | Interviewed regarding unsanitary kitchen conditions and expired food. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: May 29, 2025
Visit Reason
The inspection was conducted due to a complaint investigation regarding inadequate supervision that led to a resident falling out of bed and being sent to an acute hospital for evaluation.
Complaint Details
The complaint investigation found that the resident fell out of bed on April 16, 2025, despite being identified as high risk for falls and having a care plan in place. The Director of Nursing confirmed the incident and described interventions including placing the resident near the nurse station and medication review. The fall was substantiated as the resident was sent to the hospital for evaluation.
Findings
The facility failed to ensure adequate supervision to prevent avoidable accidents for one of three sampled residents, resulting in a fall incident. The resident was assessed as high risk for falls, and despite care plans and interventions, the resident fell and required hospital evaluation. The facility's policies on fall risk management and clinical protocols were reviewed and found to be in place.
Deficiencies (1)
Failure to ensure adequate supervision to prevent avoidable accidents for a resident at high risk of falls, resulting in a fall and hospital evaluation.
Report Facts
Fall risk assessment score: 18
Date of fall: Apr 16, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding the fall incident and supervision policies |
Inspection Report
Original Licensing
Census: 55
Capacity: 64
Deficiencies: 0
Date: Nov 15, 2024
Visit Reason
The inspection was conducted as a pre-licensing visit for a Change of Ownership evaluation to operate a Residential Care for the Elderly facility with a total capacity of 64 residents.
Findings
The facility was found to be in good repair with no hazards observed. All required safety equipment and resident amenities were present and functioning. The pre-licensing inspection was completed with no corrections needed, and the facility appears ready for licensure.
Report Facts
Number of bedrooms inspected: 8
Number of bathrooms inspected: 7
Hot water temperature range (degrees F): 105
Hot water temperature range (degrees F): 111
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Eileen Sanchez | Administrator | Met with Licensing Program Analyst during the inspection and named in the report |
| Sarina Ramirez | Licensing Program Analyst | Conducted the inspection visit |
| Karen Clemons | Licensing Program Manager | Named as Licensing Program Manager in the report |
Inspection Report
Original Licensing
Census: 56
Capacity: 64
Deficiencies: 0
Date: Oct 24, 2024
Visit Reason
The visit was conducted as part of the original licensing process (CHOW application) for Loma Linda Assisted Living Facility to verify applicant/administrator understanding of licensing laws and readiness for facility operation.
Findings
The applicant and administrator demonstrated understanding of community care facility licensing laws, including facility operation, admission policies, staffing requirements, restrictive health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness. Identification was verified and required documentation obtained.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Elleen Sanchez | Administrator | Met with during inspection and verified identification and understanding of licensing laws. |
| Joshua Jergensen | Met with during inspection. | |
| Tracy Thompson | Licensing Program Manager | Named in report as Licensing Program Manager. |
| Nicole Rouse | Licensing Program Analyst | Named in report as Licensing Program Analyst. |
Inspection Report
Deficiencies: 1
Date: Jun 20, 2024
Visit Reason
The inspection was conducted to evaluate the facility's compliance with resident assessment requirements, specifically focusing on the completion and submission of discharge Minimum Data Set (MDS) assessments.
Findings
The facility failed to complete and transmit a discharge Minimum Data Set (MDS) for one sampled resident (Resident #22) discharged on 03/13/2024, despite policy requirements and regulatory guidelines. Interviews with the MDS Coordinator, Director of Nursing, and Administrator confirmed the discharge MDS was missed and expected to be completed timely.
Deficiencies (1)
Failure to complete and transmit a discharge Minimum Data Set (MDS) for Resident #22.
Report Facts
Residents affected: 1
Discharge date: Mar 13, 2024
Admission date: Sep 10, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Stated discharge MDS for Resident #22 was missed and expected to be completed and submitted timely |
| MDS Coordinator | MDS Coordinator | Acknowledged discharge MDS for Resident #22 was not completed and was just made aware of the omission |
| Administrator | Administrator | Expected MDS assessments to be accurately completed and submitted timely |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Jun 4, 2024
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to report a possible overdose of narcotics for one of three sampled residents within the required 24-hour timeframe to the state agency.
Complaint Details
The complaint investigation found the facility did not report the overdose incident within the required 24 hours. The incident involved Resident 1 who suffered an opioid overdose and subsequent cardiac arrest. The facility reported the incident late after receiving information from the hospital social worker. The investigation concluded the reporting was delayed contrary to facility policy.
Findings
The facility failed to timely report a possible narcotic overdose involving Resident 1, who was sent to the hospital unresponsive with an opioid overdose diagnosis. The delay in reporting increased the risk of uninvestigated harm. The facility's policy requires reporting unusual occurrences within 24 hours, which was not followed in this case.
Deficiencies (1)
Failure to report a possible overdose of narcotics for one of three sampled residents within 24 hours to the state agency.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding the incident and reporting delay. |
Inspection Report
Plan of Correction
Deficiencies: 1
Date: Dec 12, 2023
Visit Reason
The inspection was conducted to evaluate compliance with physician orders and facility policies regarding blood glucose monitoring and insulin administration for residents with diabetes.
Findings
The facility failed to follow the physician's order for blood glucose monitoring prior to insulin administration for one diabetic resident, which had the potential to cause undetected hypoglycemia or hyperglycemia and related medical complications.
Deficiencies (1)
Failure to follow the physician's order for blood glucose monitoring prior to insulin administration for one diabetic resident.
Report Facts
Dates reviewed: 16
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Vocational Nurse 1 | Licensed Vocational Nurse | Interviewed regarding Resident 1's insulin and blood sugar monitoring orders |
| Infection Preventionist | Licensed Nurse | Reviewed Medication Administration Record and confirmed no blood sugar checks prior to insulin administration |
| Director of Nursing | Director of Nursing | Reviewed facility policy and confirmed blood sugar checks should have been done as ordered |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Dec 7, 2023
Visit Reason
The inspection was conducted due to a complaint investigation following a fall incident involving Resident 1 during transfer from bed to wheelchair.
Complaint Details
The complaint investigation was substantiated by evidence including interviews with Resident 1, CNA 1, Director of Nursing, Physical Therapist, and Director of Staff Development, as well as medical records confirming the fall and injury.
Findings
The facility failed to protect Resident 1 from injury when a Certified Nurse Assistant assisted the resident with one hand while reaching for the wheelchair with the other, resulting in Resident 1 losing stability and falling, sustaining a fractured pelvis. The investigation included interviews, record reviews, and policy evaluation, confirming the fall and identifying improper transfer technique.
Deficiencies (1)
Failure to ensure adequate supervision and safe transfer technique, resulting in Resident 1 falling and sustaining a fractured pelvis.
Report Facts
Date of fall incident: Nov 17, 2023
Date of admission record: Dec 7, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA 1 | Certified Nurse Assistant | Named in the fall incident and transfer technique deficiency |
| Director of Nursing | Director of Nursing | Provided interview and record review confirming the fall and transfer details |
| Physical Therapist 1 | Physical Therapist | Interviewed regarding proper transfer technique and resident safety |
| Director of Staff Development | Director of Staff Development | Interviewed regarding facility policy on resident safety and transfer technique |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Aug 3, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to follow policy on reporting when a resident eloped from the facility.
Complaint Details
The complaint investigation found that Resident 1 eloped from the facility on June 25, 2023, walking home approximately 3 miles away to get his hat and returned after about two hours. Staff did not report the incident as required by policy. The sheriff's department and police were involved in searching for the resident. The facility's policies on elopements and unusual occurrence reporting were reviewed and found not to have been followed.
Findings
The facility failed to report a resident's elopement in accordance with its policies, despite the resident leaving the facility without notifying staff and being missing for approximately two hours. The resident returned on his own, but the failure to report had the potential to cause serious health and psychosocial harm.
Deficiencies (1)
Failure to follow policy on reporting when a resident eloped from the facility.
Report Facts
Date of resident admission: Jun 23, 2023
Duration resident was missing: 2
Date of incident: Jun 25, 2023
Time of progress note: 1745
Distance resident walked: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Vocational Nurse 1 | Licensed Vocational Nurse | Interviewed regarding resident elopement and search efforts |
| Licensed Vocational Nurse 2 | Licensed Vocational Nurse | Documented progress notes about resident missing and return |
| Deputy Sheriff 1 | Deputy Sheriff | Involved in search and resident return |
Inspection Report
Deficiencies: 1
Date: Apr 13, 2023
Visit Reason
The inspection was conducted to evaluate compliance with physician order transcription policies following a failure by a licensed nurse to transcribe and follow a physician's treatment order for one sampled resident.
Findings
The facility failed to follow its policy when a licensed nurse did not transcribe a verbal physician order to wrap a resident's leg with an Ace wrap daily. This failure had the potential to place the resident's health and safety at risk. The facility's policy requires all verbal orders to be recorded immediately by a licensed nurse.
Deficiencies (1)
Licensed nurse failed to transcribe and follow physician treatment order for Resident 1 to wrap leg with Ace wrap daily.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LVN1 | Licensed Nurse | Named in deficiency for failing to transcribe physician's verbal order. |
| DON | Director of Nursing | Interviewed regarding expectations for transcribing physician orders. |
Inspection Report
Routine
Deficiencies: 14
Date: Jan 10, 2023
Visit Reason
The inspection was conducted as a routine regulatory survey to assess compliance with healthcare facility regulations, including resident rights, care planning, medication administration, infection control, and food service safety.
Findings
The facility was found deficient in multiple areas including failure to discuss advance directives with residents upon admission, incomplete or inaccurate Minimum Data Set (MDS) assessments, lack of comprehensive care plans for dialysis and hospice residents, failure to assist a resident with bathing as scheduled, inadequate wound care documentation, failure to provide ordered orthotic device, improper medication administration through G-tube, improper medication storage and labeling, failure to follow menu portion sizes, and poor food service sanitation and cleaning practices. Additionally, the facility failed to timely notify families of COVID-19 positive cases.
Deficiencies (14)
Failed to ensure staff discussed advance directives with residents upon admission.
Failed to complete Minimum Data Set (MDS) Significant Change Assessments within required timeframes.
Failed to electronically submit MDS assessments timely to CMS.
Failed to accurately code medications in MDS assessments.
Failed to complete discharge MDS assessments timely for multiple residents.
Failed to develop comprehensive care plans for pain, hospice, and dialysis for several residents.
Failed to provide bathing assistance as scheduled for a resident, resulting in poor hygiene.
Failed to provide wound care treatments as ordered for a resident, with missing documentation on multiple days.
Failed to provide ordered Right Ankle Foot Orthosis (AFO) brace for a resident.
Failed to follow facility policy for flushing G-tube between medication administrations.
Failed to properly label and store insulin pens and other medications, including leaving medications unattended and storing refrigerated medications at room temperature.
Failed to follow menu portion sizes and proper serving utensils, resulting in incorrect food portions served to residents.
Failed to maintain professional food service sanitation standards, including unclean floors, walls, equipment, and storage areas, creating potential for contamination and pest attraction.
Failed to notify resident representatives and families of positive COVID-19 cases within required timeframe.
Report Facts
Days without wound treatment: 6
Days without wound treatment: 6
Shifts without wound treatment: 3
Discharge MDS assessments overdue: 11
Portion size discrepancy: 67
Portion size discrepancy: 7
Residents affected: 73
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LVN 4 | Licensed Vocational Nurse | Confirmed advance directive forms were incomplete for Residents 12 and 164 |
| Director of Nursing | Director of Nursing | Confirmed deficiencies in advance directive documentation, care planning, wound care, medication labeling, and notification practices |
| Social Services Director | Social Services Director | Confirmed advance directive forms were incomplete and not discussed timely with residents |
| MDS Consultant (MDS 1) | Minimum Data Set Consultant | Reported missing and inaccurate MDS assessments and coding errors |
| LVN 6 | Licensed Vocational Nurse | Acknowledged missing wound care documentation for Resident 165 |
| CNA 1 | Certified Nursing Assistant | Reported shower schedule and documentation practices for Resident 164 |
| CNA 2 | Certified Nursing Assistant | Observed Resident 91 without ordered ankle foot orthosis brace |
| LVN 2 | Licensed Vocational Nurse | Observed not flushing G-tube between medications for Resident 14 |
| LVN 3 | Licensed Vocational Nurse | Observed medication storage and labeling deficiencies |
| Dietetics Service Supervisor | Dietetics Service Supervisor | Reported food portion and sanitation deficiencies |
| Registered Dietitian | Registered Dietitian | Confirmed food service and sanitation deficiencies |
| Infection Preventionist | Infection Preventionist | Reported failure to notify families of COVID-19 positive cases |
| Administrator | Facility Administrator | Confirmed failure to notify families timely of COVID-19 positive cases |
Report
November 26, 2025
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