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Lumina Las Vegas is a 57-bed memory care and Alzheimer’s care residential facility at 2710 West Charleston Boulevard in the Las Vegas Medical District, administered by Nicole Graham and operated by Ari Steinberg. Licensed by Nevada in August 2023, the facility holds an active license through December 31, 2026, serving elderly and disabled residents under Assisted Living Category II designation.
The facility’s regulatory record with the Nevada Department of Health and Human Services reflects a mixed trajectory. An initial inspection in August 2023 identified no deficiencies. However, a substantiated complaint investigation in June 2024 exposed a serious infection control failure: a norovirus outbreak affecting 12 residents went unreported to the state health agency, and 5 of 9 sampled residents’ responsible parties were not notified at disease onset. That investigation also cited missing infection control training for the Executive Director and Wellness Director (required 15-hour certification from approved organizations) and absent annual infection control training for 3 of 3 sampled unlicensed caregivers. An August 2024 annual survey identified six additional deficiencies including food service sanitation failures (visible mold on strawberries, expired dairy products, grease-coated hood filters, missing hand-washing supplies), medication administration errors (one resident given incorrect dosage; medication containers lacking required change-order labels), missing TB test documentation for one resident, unsecured toxic substances in the Alzheimer’s unit, and cultural competency training gaps affecting 5 of 9 staff. A voluntary resurvey in October 2024 yielded zero deficiencies and a Grade A. Yet an August 2025 annual survey documented recurring food service issues (ice machine biofilm, hood filter grease accumulation, dumpster overflow) alongside deficiencies in elder abuse training, dementia-specific training compliance, and a disabled audible alarm on a Memory Care exit door. Across all five inspections, the facility recorded 17 deficiencies, averaging 5.3 per year (74 percent below Nevada’s state average of 20.7). No fines, immediate jeopardy findings, or license enforcement actions are documented.
Occupancy stands at 81 percent (46 of 57 beds). Staffing hours by position (RN, LPN, CNA per resident per day), quality measures (hospitalization rates, ED visits, falls, discharge functional outcomes, readmission rates), and CMS ratings are not publicly disclosed.
The facility describes an approach emphasizing personalized care, chef-prepared meals, secure environments with state-of-the-art technology, outdoor spaces, 24-hour staffing, and holistic wellness programs.
Located 3.3 miles from downtown Las Vegas and 0.61 miles from University Medical Center, the facility offers moderate walkability (Walk Score 56) and proximity to regional healthcare.
Families should ask about corrections following the June 2024 outbreak investigation, August 2024 violations, and August 2025 deficiencies, medication administration, staff training, and food sanitation.
Similar to the Nevada average: 81.5%Lumina Las Vegas is administrated by Nicole Graham.
Key information about the people who lead and staff this community.
In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 62 | This facility has 74% fewer total deficiencies than a typical Nevada assisted living residence (16 vs. NV avg 62).↓ 74% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 5.3 | 20.7 | This facility has 74% fewer deficiencies per year than a typical Nevada assisted living residence (5.3 vs. NV avg 20.7).↓ 74% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 3 | This facility has 10% fewer deficiencies per inspection than a typical Nevada assisted living residence (2.7 vs. NV avg 3).↓ 10% better |
Inspections
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 21 | This facility has 71% fewer total inspections than a typical Nevada assisted living residence (6 vs. NV avg 21).↓ 71% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 5, 2025, identified several deficiencies including incomplete Elder Abuse, Alzheimer’s disease, and Cultural Competency training for some employees, food service sanitation issues, and a nonfunctional audible alarm on an exit door in the Memory Care Neighborhood. Earlier inspections showed a mixed pattern, with some surveys finding no deficiencies and others citing issues mainly related to food service, medication administration, training compliance, and infection control. A substantiated complaint investigation in June 2024 noted failures in outbreak notification and infection control training. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history suggests ongoing challenges with staff training and food service sanitation, with no clear trend of overall improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Building Type: 1-story
Transportation Services
Fitness and Recreation
Nicole Graham serves as the Executive Director at Lumina Las Vegas, leading a groundbreaking holistic approach to memory care. She oversees a team dedicated to evidence-based therapies that focus on residents' abilities and personalized care in a beautiful, supportive environment within the Las Vegas Medical District.
3.3 miles from city center
Estimated distance in miles from Las Vegas's city center to Lumina Las Vegas's address, calculated via Google Maps.
— 0.61 miles to nearest hospital (University Medical Center)
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Lumina Las Vegas is located in Las Vegas, Nevada.
Here are the financial assistance programs available to residents in Nevada.
The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.
| Lumina Las Vegas |
LSL Luxury Senior Living
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Las Vegas (Rancho Oakey) | 57 | No | 56 | Independent Living, Assisted Living Beds (Low Income), Alzheimer's Care (57) | 4
Facility
4
NV AVG
14
Rank
#210 / 276 |
80.7%
Facility
80.7%
NV AVG
79.7%
Rank
#139 / 259 | A+ | 57
Facility
57
NV AVG
17.2
Rank
#6 / 95 | 6 | 16
Facility
16
NV AVG
61.9
Rank
#67 / 251 | 2.7
Facility
2.7
NV AVG
3.3
Rank
#138 / 251 | Nicole Graham |
| La Mansion |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Las Vegas (Centennial Hills) | - | No | 27 | - | - | - | - | - | - | - | - | - |
Lumina Las Vegas is in the Rancho Oakey neighborhood of Las Vegas.
Lumina Las Vegas has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NV state health department records, Lumina Las Vegas's license expires on December 31, 2026.
Lumina Las Vegas's occupancy is 81%.
Nicole Graham is the administrator of Lumina Las Vegas.
Lumina Las Vegas has 57 beds.
Yes — there are 8 photos of Lumina Las Vegas in the photo gallery on this page.
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