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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Majestic Care of Carmel Assisted Living offers an environment characterized by warmth, care, positivity, and unwavering support. Its team compassionately assists its residents 24/7/365, creating fulfilling and magical experiences daily. Located less than two miles from the esteemed Carmel Arts & Design District, the residents of Majestic Care have the advantage of proximity to art galleries, restaurants, antique stores, and various specialty retail shops, ensuring their days are as culturally enriched as they are comfortable.
Residents at Majestic Care enjoy spacious accommodations offering both independence and comfort. With meal services, life enrichment activities, and 24-hour nursing care, the community epitomizes gracious hospitality. It also provides assistance with daily living activities, housekeeping, laundry, and household maintenance services. Outdoor patio and garden areas bestow residents with refreshing spaces to unwind. Majestic Home Health extends this revolutionized approach to home-based care, focusing on enriching lives of both the individuals under care and caregivers. Majestic Care truly reimagines assisted senior living, augmenting it with uncompromised quality and enjoyable experiences.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 193rd out of 267 homes in Indiana.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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38m per day | ▼ 5% State avg: 40m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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58m per day | ▲ 26% State avg: 46m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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2h 1m per day | ▼ 11% State avg: 2h 16m per day · National avg: 2h 20m per day |
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 7m per day | ▼ 4% State avg: 3h 14m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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3m per day | ▼ 25% State avg: 4m per day · National avg: 4m per day |
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RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
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28m per day | ▲ 4% State avg: 27m per day · National avg: 28m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
46% of new residents, usually for short-term rehab.
44% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #185 / 267Payroll — state benchmarkedThis home is ranked 185th out of 267 homes in Indiana.Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Indiana average: 68.1%
Majestic Care of Carmel Assisted Living is legally operated by Pulaski Memorial Hospital, and administrated by John Seib.
Key information about the people who lead and staff this community.
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
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47 | 36 | This facility has 31% more total deficiencies than a typical Indiana assisted living residence (47 vs. IN avg 36).↑ 31% worse |
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Deficiencies per year
Average deficiencies per year since 2022.
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11.8 | 9 | This facility has 31% more deficiencies per year than a typical Indiana assisted living residence (11.8 vs. IN avg 9).↑ 31% worse |
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Deficiencies per inspection
Average deficiencies per inspection.
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1.7 | 1.9 | This facility has 11% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.7 vs. IN avg 1.9).↓ 11% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
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27 | 19 | This facility has 42% more total visits than a typical Indiana assisted living residence (27 vs. IN avg 19).↑ 42% worse |
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Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
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10 | 7 | This facility has 43% more inspections with deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 7).↑ 43% worse |
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Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
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37% | 37% | This facility has inspection deficiency rate in line with the Indiana average (37 vs. IN avg 37).— At avg |
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Inspections
Routine, scheduled inspections conducted by state regulators.
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18 | 13 | This facility has 38% more inspections than a typical Indiana assisted living residence (18 vs. IN avg 13).↑ 38% worse |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
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6 | 5 | This facility has 20% more total complaints than a typical Indiana assisted living residence (6 vs. IN avg 5).↑ 20% worse |
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Complaints per year
Average complaints per year since 2022.
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1.5 | 1.3 | This facility has 15% more complaints per year than a typical Indiana assisted living residence (1.5 vs. IN avg 1.3).↑ 15% worse |
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Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
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18 | 8 | This facility has 125% more complaint visits than a typical Indiana assisted living residence (18 vs. IN avg 8).↑ 125% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on February 3, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving life safety code issues such as delayed egress locks and corridor doors not latching properly, as well as care planning, medication administration, infection control, and documentation concerns. Some complaint investigations were substantiated with deficiencies cited, including a resident death due to failure to supervise and issues with psychotropic medication consents, but enforcement actions like fines or license suspensions were not listed in the available reports. Most complaint investigations were unsubstantiated or found no deficiencies related to allegations. The facility’s record shows ongoing challenges with life safety compliance and resident care documentation, though recent inspections indicate some corrective actions and improvements in complaint-related issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on Jul 2024
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 26 citations resulted from standard inspections; 4 of 26 resulted from complaint investigations; and 1 of 26 came from combined inspections (standard and complaint).
100% better than Indiana average
Indiana average: 0.2
0
100% better than Indiana average
Indiana average: 0.6
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 30, 2024
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 30, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 30, 2024
Corrected
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jul 30, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Majestic Care of Carmel Assisted Living is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.
2.7 miles from city center
Estimated distance in miles from Carmel's city center to Majestic Care of Carmel Assisted Living's address, calculated via Google Maps.
— 5.23 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
Add your location
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
1977678% better than Indiana average
Indiana average ratio: 0.00:1
0% compared with Indiana average
Indiana average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
No contractors work on this role.
Total hours from contractors
2,300 contractor hours this quarter
| Certified Nursing Assistant | 26 | 0 | 26 | 6,192 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 14 | 0 | 14 | 3,769 | 91 | 100% | 7.7 |
| Registered Nurse | 6 | 0 | 6 | 1,722 | 91 | 100% | 8.3 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,445 | 87 | 96% | 7.9 |
| RN Director of Nursing | 3 | 0 | 3 | 969 | 77 | 85% | 8.7 |
| Dietitian | 1 | 0 | 1 | 623 | 68 | 75% | 9.2 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 579 | 71 | 78% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 452 | 61 | 67% | 7.4 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 434 | 46 | 51% | 7.7 |
| Speech Language Pathologist | 0 | 3 | 3 | 358 | 62 | 68% | 5.4 |
| Feeding Assistant | 0 | 1 | 1 | 315 | 64 | 70% | 4.9 |
| Physical Therapy Assistant | 0 | 5 | 5 | 273 | 49 | 54% | 5.6 |
| Physical Therapy Aide | 0 | 3 | 3 | 268 | 39 | 43% | 6.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 192 | 34 | 37% | 5.2 |
| Dental Services Staff | 1 | 0 | 1 | 45 | 8 | 9% | 5.6 |
| Medical Director | 0 | 1 | 1 | 30 | 31 | 34% | 1 |
| Other Physician | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
45
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
18% better than Indiana average
Indiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
25% better than Indiana average
Indiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
48% better than Indiana average
Indiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
8.2%
43% better than Indiana average
Indiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.1%
In line with Indiana average
Indiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
68% worse than Indiana average
Indiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
7.1%
62% worse than Indiana average
Indiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.7%
45% better than Indiana average
Indiana average: 1.2%
Percent of long-stay residents who lose too much weight
4.7%
17% better than Indiana average
Indiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
93.0%
285% worse than Indiana average
Indiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
15.0%
21% worse than Indiana average
Indiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.5%
26% worse than Indiana average
Indiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
In line with Indiana average
Indiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
2.24
40% worse than Indiana average
Indiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.66
80% worse than Indiana average
Indiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
32.4%
60% worse than Indiana average
Indiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana average
Indiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
60.3%
24% worse than Indiana average
Indiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.8%
15% worse than Indiana average
Indiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
20.7%
97% worse than Indiana average
Indiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
106% worse than Indiana average
Indiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than Indiana average
Indiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
42.7%
15% worse than Indiana average
Indiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
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| Majestic Care of Carmel Assisted Living |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Carmel | 299 | Yes | 60 | Studio / 1 Bed / 2 Bed | 5 | 42.8% | A+ | John Seib | Pulaski Memorial Hospital | Jeffery Fish | 27 | 6 | 47 | 1.7 |
| Sunrise on Old Meridian |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Carmel (Old Meridian Street) | 149 | Yes | 50 | Studio / 1 Bed / 2 Bed | 2 | 48.3% | - | Terona Long | Ms Old Meridian Sh, LLC | Marci Seal | 6 | 3 | 3 | 0.5 |
| Wellbrooke of Carmel |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Carmel | 119 | Yes | 48 | Studio / 1 Bed / 2 Bed | 1 | 46.2% | - | Kylie Crenshaw | Board Of Trustees Of The Flavius J Witham Memorial | Justin Hobbs | 25 | 6 | 47 | 1.9 |
| Willow Haven Senior Homes |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Carmel | 10 | No | 6 | Studio / 1 Bed / 2 Bed | - | - | A+ | - | - | - | - | - | - | - |
| Magnolia Springs Bridgewater |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Carmel (Carey Road) | - | Yes | 6 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - | - |
Historical financial and operational data for Majestic Care of Carmel Assisted Living based on CMS SNF Cost Reports.
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Jeffery Fish is the Director of Nursing at Majestic Care of Carmel Assisted Living.
The legal owner and operator of Majestic Care of Carmel Assisted Living is Pulaski Memorial Hospital.
Majestic Care of Carmel Assisted Living has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to IN state health department records, Majestic Care of Carmel Assisted Living's license number is 25-001149-1.
According to IN state health department records, Majestic Care of Carmel Assisted Living's license expires on June 30, 2026.
Majestic Care of Carmel Assisted Living's occupancy is 43%.
John Seib is the administrator of Majestic Care of Carmel Assisted Living.
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