18 Reports
Inspection Report — Jul 6, 2026
Annual Inspection
Date: Jul 6, 2026
Visit Reason
Annual recertification survey and investigation of complaint #3034221-C and facility reported incident #3040176-I conducted July 6, 2026 to July 9, 2026.
Complaint Details
Complaint #3034221-C and facility reported incident #3040176-I were investigated during this visit.
Findings
The facility was cited for multiple deficiencies including failure to prepare and serve pureed food as approved, unsanitary food procurement and preparation practices, failure to treat a resident with dignity and respect, inaccurate resident assessments, failure to maintain oxygen equipment properly, failure to provide adaptive eating equipment, and incomplete hospice service agreements.
Violations (7)
F0805 Food in Form to Meet Individual Needs: The facility failed to prepare and serve the dietician approved pureed menu correctly to 4 residents, including not pureeing some items and not measuring total volume to ensure correct serving sizes.
F0812 Food Procurement, Store/Prepare/Serve-Sanitary: The facility failed to ensure food was dated when stored, maintain clean equipment, prevent soiled gloves from contacting food, wash hands between glove changes, maintain appropriate cold beverage temperatures, and ensure staff wore hairnets in the kitchen.
F0550 Resident Rights/Exercise of Rights: Staff O used an inappropriate tone and yelled at Resident #27 during care, failing to treat the resident with dignity and respect.
F0641 Accuracy of Assessments: The facility inaccurately coded antipsychotic medication use for Residents #23 and #7, misclassifying dementia medications as antipsychotics and failing to document oxygen use.
F0695 Respiratory/Tracheostomy Care and Suctioning: The facility failed to change and date oxygen tubing and maintain a clean exterior filter for Resident #7 receiving oxygen therapy.
F0810 Assistive Devices - Eating Equipment/Utensils: The facility failed to provide divided plates as required for Residents #12 and #30, resulting in Resident #12 losing food during meals.
F0849 Hospice Services: The facility's written agreement with contracted hospice lacked required language specifying immediate notification of alleged abuse by hospice staff to the hospice administrator.
Inspection Report — May 4, 2026
Complaint Investigation
Date: May 4, 2026
Visit Reason
A complaint investigation for facility reported incident #2961580-I was conducted from May 4, 2026 to May 5, 2026.
Complaint Details
Incident #2961580-I
Findings
The facility was found to be in substantial compliance.
Inspection Report — Feb 4, 2026
Complaint Investigation
Date: Feb 4, 2026
Visit Reason
A complaint investigation for facility reported incident #2712444-I was conducted from February 4, 2026 to February 5, 2026.
Complaint Details
Incident #2712444-I
Findings
The facility was found to be in substantial compliance.
Inspection Report — Jun 19, 2025
Plan of Correction
Date: Jun 19, 2025
Visit Reason
The document reflects acceptance of the facility's credible allegation of substantial compliance and Plan of Correction, leading to certification in compliance effective June 10, 2025.
Findings
The facility was found to be in substantial compliance based on the Plan of Correction submitted and accepted by the surveyors.
Inspection Report — May 22, 2025
Annual Inspection
Date: May 22, 2025
Visit Reason
The inspection was conducted as the facility's annual recertification survey from May 19, 2025 to May 22, 2025.
Findings
The facility was found deficient in dialysis services due to failure to complete pre and post dialysis assessments for one resident, and in infection prevention and control due to failure to utilize enhanced barrier precautions for one resident with an indwelling urinary catheter.
Violations (2)
Failure to complete pre and post dialysis assessments for Resident #24.
Failure to utilize enhanced barrier precautions for Resident #39 with an indwelling urinary catheter.
Report Facts
Dialysis assessments missing: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Certified Nurses Aid (CNA) | Named in infection control deficiency for failing to wear gown during catheter care |
| Assistant Director of Nursing | Assistant Director of Nursing (ADON) | Explained expectations for dialysis assessments and infection prevention |
| Provisional Administrator | Provisional Administrator | Signed the report and plan of correction |
Inspection Report — May 22, 2025
Routine
Date: May 22, 2025
Visit Reason
The inspection was conducted to assess compliance with dialysis care services and infection prevention and control programs at the facility.
Findings
The facility failed to complete pre and post dialysis assessments for one resident requiring dialysis and failed to implement enhanced barrier precautions for one resident with an indwelling urinary catheter, including failure of a staff member to wear a gown during catheter care.
Violations (2)
Failed to complete pre and post dialysis assessments for 1 of 1 resident reviewed for dialysis services.
Failed to utilize enhanced barrier precaution for 1 of 1 residents reviewed, including failure of staff to wear gown during high contact care.
Report Facts
Pre-dialysis assessments missed: 6
Post-dialysis assessments missed: 14
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Certified Nurses Aid (CNA) | Failed to wear gown during catheter care for Resident #39 |
| Assistant Director of Nursing | Assistant Director of Nursing (ADON) Infection Preventionist (IP) | Acknowledged missing dialysis assessments and reported expectation for enhanced barrier precautions |
Inspection Report — Feb 18, 2025
Complaint Investigation
Date: Feb 18, 2025
Visit Reason
A complaint survey was conducted on 2/17-18/2025 in response to complaint #126629-C and self reports #126271-I and #126185-I.
Complaint Details
Complaint #126629-C and self reports #126271-I and #126185-I were investigated and found not substantiated.
Findings
The complaint and self reports were investigated and found to be not substantiated according to the Code of Federal Regulations (42FR) Part 483, Subpart B-C.
Inspection Report — Dec 2, 2024
Complaint Investigation
Date: Dec 2, 2024
Visit Reason
A complaint investigation was conducted for complaints #122733-C and #124424-C, as well as facility reported incidents #123439-I and #124317-I from November 25, 2024 to December 2, 2024.
Complaint Details
Investigation involved complaints #122733-C and #124424-C and facility reported incidents #123439-I and #124317-I; facility found in substantial compliance.
Findings
The facility was found to be in substantial compliance following the complaint investigation.
Inspection Report — Aug 1, 2024
Annual Inspection
Date: Aug 1, 2024
Visit Reason
An annual recertification survey and investigation of facility reported incident #120125-I was conducted from July 29, 2024 to August 1, 2024.
Findings
The facility was found to be in substantial compliance.
Inspection Report — Jan 8, 2024
Plan of Correction
Date: Jan 8, 2024
Visit Reason
The document serves as a Plan of Correction following a prior inspection, indicating acceptance of credible allegation of substantial compliance and certification of the facility.
Findings
The facility was found to be in substantial compliance based on the accepted Plan of Correction, resulting in certification effective January 8, 2024.
Inspection Report — Dec 21, 2023
Annual Inspection
Date: Dec 21, 2023
Visit Reason
The inspection was conducted to assess compliance with Medicare and Medicaid regulations including beneficiary notices, bed hold policies, MDS assessments, insulin administration, and quality assurance performance improvement (QAPI) activities.
Findings
The facility failed to provide timely Medicare Notice of Non-Coverage and Skilled Facility Advanced Beneficiary Notices, failed to provide bed hold notices, failed to timely transmit MDS assessments, miscoded restraint use on MDS, failed to accurately document hospice care on MDS, failed to prime and properly administer insulin, and failed to implement an effective QAPI program.
Violations (6)
Failed to provide Medicare Notice of Non-Coverage (NOMNC) and Skilled Facility Advanced Beneficiary Notice (SNF ABN) two days prior to service ending for 2 of 3 residents.
Failed to notify residents or representatives in writing about bed hold duration for 2 of 2 residents reviewed.
Failed to electronically transmit Minimum Data Set (MDS) assessments timely for 3 of 3 residents reviewed.
Failed to accurately complete MDS assessments to reflect resident status and care needs for 2 of 12 residents reviewed.
Failed to prime insulin pen with 2 units of insulin prior to administration and failed to hold insulin pen for full 6 seconds during injection for 1 of 1 resident observed.
Failed to implement a successful Quality Assurance Performance Improvement (QAPI) program for repeated citation.
Report Facts
Residents affected: 2
Residents affected: 2
Residents affected: 3
Residents affected: 2
Residents affected: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Administrator | Reported lack of beneficiary notice policy and acknowledged QAPI program deficiencies | |
| Director of Nursing (DON) | Reported expectations for bed hold documentation and MDS accuracy; miscoded bed rails as restraint | |
| MDS Coordinator | Responsible for serving beneficiary notices and MDS submissions; acknowledged late transmissions and coding errors | |
| Licensed Practical Nurse (Staff B) | Observed failing to prime insulin pen and not holding insulin pen for full 6 seconds during injection | |
| Assistant Director of Nursing (ADON) | Provided insulin pen priming instruction and reported expectations for insulin administration | |
| Licensed Practical Nurse (Staff A) | Reported Resident #9 uses half rails for bed mobility and not restraints | |
| Staff C | Registered Nurse | Reported number of skilled residents receiving Medicare services |
Inspection Report — Feb 1, 2023
Complaint Investigation
Date: Feb 1, 2023
Visit Reason
A complaint investigation was conducted for complaints #109586-C and #110658-C, along with facility reported incidents #107010-I and #109680-I, from January 30 to February 1, 2023.
Complaint Details
Complaint investigation for complaints #109586-C and #110658-C and facility reported incidents #107010-I and #109680-I; facility found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with no deficiencies noted.
Inspection Report — Aug 11, 2022
Plan of Correction
Date: Aug 11, 2022
Visit Reason
The document is a plan of correction submitted following a prior inspection, indicating acceptance of the facility's credible allegation of compliance.
Findings
The facility was certified in compliance effective June 27, 2022, based on acceptance of the credible allegation of compliance and plan of correction. No specific deficiencies are detailed in this document.
Report Facts
Certification effective date: Facility certified in compliance effective June 27, 2022
Inspection Report — Jun 23, 2022
Annual Inspection
Date: Jun 23, 2022
Visit Reason
The inspection was conducted as part of the facility's annual health survey and review of compliance with federal regulations.
Findings
The facility was found deficient in ensuring CPR/DNR status consistency across clinical records for one resident, failure to notify three residents of Medicare Non-Coverage notices prior to discharge from Medicare Part A stays, and failure to complete and update the Facility Assessment annually or as needed.
Violations (3)
Failure to ensure CPR/DNR status matched across clinical records for Resident #17.
Failure to notify 3 residents (Resident #6, #27, and #45) of their Notice of Medicare Non-Coverage two days prior to discharge from Medicare Part A stay.
Failure to complete, document, review, and update the Facility Assessment annually and as necessary.
Report Facts
Residents reviewed for CPR/DNR status: 16
Residents not notified of Medicare Non-Coverage: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Interviewed regarding CPR/DNR status consistency | |
| Administrator | Interviewed regarding Medicare Non-Coverage notices and Facility Assessment policy | |
| Staff A | Prior Administrator | Last person to review Facility Assessment in February 2021 |
Inspection Report — Feb 25, 2021
Annual Inspection
Date: Feb 25, 2021
Visit Reason
The Iowa Department of Inspection and Appeals conducted a recertification survey of Maple Crest Manor to assess compliance with Medicare Conditions of Participation.
Findings
The facility was found not in compliance with multiple deficiencies including failure to provide required CMS forms, inadequate supervision leading to resident injury, incomplete physician documentation, lack of transfer agreements with hospitals, failure to hold quarterly Quality Assessment and Assurance meetings, and deficiencies in infection prevention and control practices.
Violations (6)
Failed to provide required CMS form 10055 at completion of skilled services for 1 of 3 residents reviewed.
Failed to keep 1 of 5 wandering residents safe from injury from an unsupervised steam table resulting in burns and lack of adequate supervision.
Failed to have written, signed, and dated physician progress notes and orders within the required timeframe for 5 of 9 residents reviewed.
Failed to have a written transfer agreement with one or more hospitals in effect.
Failed to hold quarterly Quality Assessment and Assurance meetings with proper documentation.
Failed to follow infection prevention and control standards including hand hygiene, PPE use, cleaning protocols, and screening procedures.
Report Facts
Temperature of steam table: 283
Number of wandering residents: 5
Number of residents reviewed for CMS form: 3
Number of residents reviewed for physician documentation: 9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff D | Night Cook | Reported steam table is plugged in at 3:30 p.m. and CNAs watch for residents |
| Staff F | Certified Nurses Aid (CNA) | Reported expectation to keep an eye on wandering residents and lack of training on lift cleaning |
| Staff G | Registered Nurse (RN) | Reported need to keep an eye on Resident #40 around steam table |
| Director of Nursing | Director of Nursing (DON) | Confirmed lack of one-to-one staffing for wandering residents and failure to complete investigation of burn incident |
| Assistant Director of Nursing | Assistant Director of Nursing (ADON) | Reported expectations for hand hygiene and PPE use, and lack of annual infection control review |
| Dietary Manager | Dietary Manager (DM) | Observed leaving steam table unattended and reported burn incident |
| Staff C | Registered Nurse (RN) | Reported burn incident and resident complaints of pain |
Inspection Report — Feb 16, 2021
Enforcement
Date: Feb 16, 2021
Visit Reason
This citation was issued following a survey conducted from 02/16/21 to 02/25/21. The facility was cited for failing to keep a wandering resident safe from injury related to an unsupervised steam table in the dining room.
Findings
The facility failed to provide adequate supervision and safety measures to prevent Resident #40, who wanders daily, from accessing a hot steam table, resulting in burns. The facility lacked constant supervision of the steam table and failed to complete an investigation or whiteness statement after the incident.
Violations (1)
58.28(3)e The facility failed to keep Resident #40 safe from injury by allowing access to an unsupervised steam table in the dining room, resulting in burns to the resident's hands. The steam table lacked adequate warning signs and constant supervision was not provided.
Report Facts
Fine amount: 6000
Inspection Report — Oct 27, 2020
Abbreviated Survey
Date: Oct 27, 2020
Visit Reason
A Focused Infection Control Survey was conducted by the Department of Inspection and Appeals on October 26 - 27, 2020.
Findings
The facility was found to be in compliance with CMS and Centers for Disease Control and Prevention (CDC) recommended practices for COVID-19.
Inspection Report — Jun 23, 2020
Abbreviated Survey
Date: Jun 23, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Department of Inspection and Appeals on 6/23/20 to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.
3 CMS Surveys
CMS Survey — Dec 21, 2023
Dec 21, 2023
CMS Survey — Aug 1, 2024
Aug 1, 2024
CMS Survey — May 22, 2025
May 22, 2025
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