Maple Crest Manor

Nursing Home, Assisted Living & Memory Care · Fayette, IA

CMS overall rating

Maple Crest Manor

Nursing Home, Assisted Living & Memory Care · Fayette, IA

CMS overall rating

100 Bolger Dr, Fayette, IA 52142 View map

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Maple Crest Manor accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Maple Crest Manor accepts Medicare, Medicaid, and private pay.

Overview of Maple Crest Manor

Maple Crest Manor, located in scenic Fayette, IA, is a premier provider of skilled nursing, assisted living, and memory care services. At this community, a dedicated and skilled team offers a variety of services to meet the needs of their residents, acknowledging that each resident has their individual needs and unique care requirements. The goal at Maple Crest Manor is to provide quality care and an active lifestyle in a home-like environment. This community goes beyond just basic care. Residents can enjoy engaging in a variety of activities like pet therapy, beauty services, and transportation services to make sure residents can attend all needed appointments. This focus on well-being ensures a fulfilling experience for all. Their ultimate goal is to create a comfortable and enriching environment where residents can truly feel at home. At Maple Crest Manor, a true community is built between residents and the devoted staff.

Facility Direct Line (563) 425-3336

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 0m per day

vs avg

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	39m per day	▼ 12% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	28m per day	▼ 18% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 26m per day	▼ 4% State avg: 2h 32m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 58m per day	▼ 11% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 75% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	25m per day	▼ 15% State avg: 30m per day · National avg: 29m per day

Capacity and availability

220 days

46-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

50 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 29 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

83%

Higher than the Iowa average: 75.4%

Occupied beds

38 / 46

Average occupied beds in Iowa homes 51 beds

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

IssuanceApril 1, 1976

ExpirationApril 1, 2027

CountyFayette

License Number330221

Year Opened04/01/1976

CMS Certification Number165437

Maple Crest Manor is administered by Brett Ingersoll.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Debbie Heldt, ADMINISTRATOR (per BBB, record updated Jul 2026)

Email mcmadministrator@maplecrestmanor.com

Fax5634253512

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2020 · 6 years of data 25 deficiencies 14 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection June 19, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	25	27	This facility has 7% fewer total deficiencies than a typical Iowa assisted living residence (25 vs. IA avg 27).↓ 7% better
Deficiencies per year Average deficiencies per year since 2020.	4.2	4.5	This facility has 7% fewer deficiencies per year than a typical Iowa assisted living residence (4.2 vs. IA avg 4.5).↓ 7% better
Deficiencies per inspection Average deficiencies per inspection.	1.8	1.8	This facility has deficiencies per inspection in line with the Iowa average (1.8 vs. IA avg 1.8).— At avg

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	14	15	This facility has had 7% fewer total inspections than the Iowa average (14 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 7% fewer

Inspection breakdown

9renewal/recertification inspections

3complaint investigations

2incident investigations

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 19, 2025, accepted the facility's Plan of Correction and certified substantial compliance with no deficiencies.
The May 22, 2025 annual survey found two deficiencies in dialysis care and infection control, including failure to complete dialysis assessments and use enhanced barrier precautions.
The December 21, 2023 inspection cited six deficiencies involving Medicare notice failures, inaccurate resident assessments, insulin administration errors, and a repeated failure to implement an effective QAPI program.

Show Inspection Reports

Inspections since 2023

Total health inspections 2

State average N/A

Last Health inspection on May 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 8 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

4 moderate citations State average: N/A

4 minor citations State average: N/A

Citations history (last 3 years)

Infection Control moderate citation May 22, 2025

Corrected

Quality of Care moderate citation May 22, 2025

Corrected

Administration moderate citation Dec 21, 2023

Corrected

Care Planning minor citation Dec 21, 2023

Corrected

Top deficiency categories

Resident Rights 2 deficiencies (25%)

Infection Control 1 deficiency (13%)

Quality of Life & Care 1 deficiency (13%)

Administration 1 deficiency (13%)

Total staff 127

Employees 66

Contractors 61

Staff to resident ratio 3.34 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 24

Average shift 6.8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 15,033

Nursing staff breakdown

7.5 hours

9.3 hours

6.9 hours

Contractor staffing

1,683 contractor hours this quarter

Certified Nursing Assistant: 27 Registered Nurse: 12 Physical Therapy Aide: 5 Speech Language Pathologist: 4 Licensed Practical Nurse: 3 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2 Qualified Social Worker: 2 Medication Aide/Technician: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	43	27	70	8,526	92	100%	6.9
Licensed Practical Nurse	4	3	7	1,740	92	100%	9.3
Registered Nurse	7	12	19	1,570	92	100%	7.5
Medication Aide/Technician	6	1	7	586	58	63%	7.9
Administrator	1	0	1	504	63	68%	8
Clinical Nurse Specialist	1	0	1	468	57	62%	8.2
Nurse Practitioner	1	0	1	377	46	50%	8.2
Mental Health Service Worker	1	0	1	335	47	51%	7.1
Physical Therapy Aide	0	5	5	235	57	62%	4
Dietitian	1	0	1	224	33	36%	6.8
Speech Language Pathologist	0	4	4	215	61	66%	3.3
Other Dietary Services Staff	1	0	1	136	19	21%	7.1
Physical Therapy Assistant	0	2	2	45	22	24%	1.9
Occupational Therapy Aide	0	1	1	34	8	9%	4.2
Respiratory Therapy Technician	0	2	2	31	24	26%	1.3
Occupational Therapy Assistant	0	1	1	4	3	3%	1.4
Qualified Social Worker	0	2	2	3	4	4%	0.8
Medical Director	0	1	1	1	1	1%	1

70 Certified Nursing Assistant

% of Days 100%

7 Licensed Practical Nurse

% of Days 100%

19 Registered Nurse

% of Days 100%

7 Medication Aide/Technician

% of Days 63%

1 Administrator

% of Days 68%

1 Clinical Nurse Specialist

% of Days 62%

1 Nurse Practitioner

% of Days 50%

1 Mental Health Service Worker

% of Days 51%

5 Physical Therapy Aide

% of Days 62%

1 Dietitian

% of Days 36%

4 Speech Language Pathologist

% of Days 66%

1 Other Dietary Services Staff

% of Days 21%

2 Physical Therapy Assistant

% of Days 24%

1 Occupational Therapy Aide

% of Days 9%

2 Respiratory Therapy Technician

% of Days 26%

1 Occupational Therapy Assistant

% of Days 3%

2 Qualified Social Worker

% of Days 4%

1 Medical Director

% of Days 1%

View All Staffing Data

Total fines amount $73K

53% higher than State average

State average: $48K

Number of fines 10

488% more fines than State average

State average: 1.7

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $73K

State average $48K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 11.3

10% worse than State average

State average: 10.2

Functional decline score 27.9

29% worse than State average

State average: 21.6

Long-stay resident measures

Above average State avg: 3.3

Need for Help with Daily Activities Increased 22.5%

20% worse than State average

State average: 18.8%

Walking Ability Worsened 23.0%

17% worse than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 38.3%

46% worse than State average

State average: 26.2%

Falls with Major Injury 1.3%

65% better than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 7.1%

62% worse than State average

State average: 4.4%

Urinary Tract Infection 4.7%

91% worse than State average

State average: 2.5%

Lost Too Much Weight 2.5%

51% better than State average

State average: 5.0%

Depressive Symptoms 2.3%

42% better than State average

State average: 3.9%

Antipsychotic Use 12.7%

33% better than State average

State average: 19.0%

Pneumococcal Vaccine 98.7%

5% better than State average

State average: 94.4%

Influenza Vaccine 97.8%

In line with State average

State average: 95.3%

Short-stay resident measures

Pneumococcal Vaccine 75.6%

11% worse than State average

State average: 85.1%

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

42% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

26% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Total residents 38

Medicare

5.3% of residents

Medicaid

52.6% of residents

Private pay or other

42.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Maple Crest Manor from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 82.4% ↑ 5.3pp vs 2022

Net Patient Income $150.9K ↑ ~$517.0K vs 2022

Payroll Costs $2.8M ↑ ~$86.5K vs 2022

Operating Margin 2.8% ↑ 10.5pp vs 2022

Financial Performance

Net patient revenue Operating expenses Net patient income

Salaries Wage Costs Contract Labor

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	86.0%	87.0%	86.1%	89.6%	91.5%	86.5%	93.9%	85.6%	83.3%	81.3%	78.0%	77.1%	82.4%
Beds	55	55	55	55	55	55	55	55	55	55	55	55	55
Net Income	$99,944	$118,534	$106,270	$424,819	$153,222	$60,972	$219,682	$159,811	$143,774	-$30,088	$562,062	-$471,216	$22,394
Gross Revenue	$3,047,600	$3,148,582	$3,280,422	$3,735,575	$3,855,444	$3,988,592	$4,582,715	$4,654,539	$4,698,153	$5,093,243	$5,233,769	$5,250,139	$5,771,548
Operating Expenses	$2,739,843	$2,931,926	$2,914,415	$3,118,769	$3,376,522	$3,530,213	$3,938,398	$4,053,975	$4,086,535	$4,585,058	$4,976,640	$5,164,906	$5,188,359
Net Patient Income	$84,459	$107,928	$180,327	$383,321	$203,966	$163,773	$314,354	$240,105	$275,128	$129,063	-$225,261	-$366,021	$150,941
Net Patient Revenue	$2,824,302	$3,039,854	$3,094,742	$3,502,090	$3,580,488	$3,693,986	$4,252,752	$4,294,080	$4,361,663	$4,714,121	$4,751,379	$4,798,885	$5,339,300
Payroll Costs	$1,685,315	$1,810,799	$1,867,033	$1,882,638	$2,003,348	$2,071,081	$2,247,576	$2,288,715	$2,348,419	$2,804,766	$3,232,760	$2,711,134	$2,797,674
Operating Margin %	3.0%	3.6%	5.8%	11.0%	5.7%	4.4%	7.4%	5.6%	6.3%	2.7%	-4.7%	-7.6%	2.8%
Medicare %	4.6%	2.1%	3.5%	3.7%	3.3%	2.5%	3.3%	3.3%	3.1%	1.8%	4.3%	4.3%	3.5%
Medicaid %	47.1%	36.1%	40.2%	35.4%	41.1%	42.8%	37.9%	42.0%	37.8%	39.5%	33.2%	32.5%	34.5%
Private %	48.3%	61.8%	56.3%	60.9%	55.6%	54.7%	58.8%	54.7%	59.1%	58.8%	62.5%	63.2%	62.0%
Net Patient Revenue/Day	$164	$174	$179	$195	$195	$212	$226	$250	$261	$288	$303	$310	$368
Cost/Day	$159	$167	$169	$173	$184	$203	$209	$236	$244	$280	$318	$334	$358
Avg Length of Stay	274.2 days	273.7 days	224.4 days	473.6 days	306.1 days	202.5 days	238.6 days	214.7 days	206.5 days	237.2 days	186.5 days	153.3 days	219.9 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$5.3M

Net patient income

$150.9K

For-profit Corporation

Net patient revenue

$5.3M

Net patient income

$150.9K

Other income

$46.3K

Payroll costs

$2.8M 52.4% of net patient revenue

Other operating costs

$2.4M

Total costs

$5.2M

What does this home offer?

Minimum Age: 55

No pets allowed

Building Type: Single story building

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (42% of admissions), and a typical private pay stay runs around 9 - 10 months.

Coverage residents most often arrive under.

Medicare 32%

Private pay 42%

Medicaid 26%

Coverage residents most often leave under.

Medicare 12%

Private pay 64%

Medicaid 24%

0.3 miles from city center Estimated distance in miles from Fayette's city center to Maple Crest Manor's address, calculated via Google Maps.

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Bethany Home Retirement Center	NH IL MC SNF	Dubuque (Eagle Point District)	-	66	-	69	1 Bed / 2 Bed
Friendship Village	NH AL IL MC SNF	Waterloo	-	72	-	52	2 Bed / 3 Bed
Prairie Vista Village	NH AL IL SNF	South Altoona	-	68	A	29	-
St Francis Manor	NH AL HOS SNF	Grinnell	-	78	-	82	-
Maple Crest Manor	NH AL MC	Fayette (Bolger Drive)	-	46	-	29	-

Nursing Home Explorer

What neighborhood is Maple Crest Manor in?

Maple Crest Manor is in the Bolger Drive neighborhood of Fayette.

Is Maple Crest Manor in a walkable area?

Maple Crest Manor has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Maple Crest Manor?

According to IA state health department records, Maple Crest Manor's license number is 330221.

When does Maple Crest Manor's license expire?

According to IA state health department records, Maple Crest Manor's license expires on April 1, 2027.

What is the occupancy rate at Maple Crest Manor?

Maple Crest Manor's occupancy is 83%.

Are pets allowed at Maple Crest Manor?

No, Maple Crest Manor has a no-pet policy.

What is the best email address for Maple Crest Manor?

The team at Maple Crest Manor can be reached at mcmadministrator@maplecrestmanor.com.

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Maple Crest Manor

Overview of Maple Crest Manor

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Contact Information

Amenities & Lifestyle

Contact Maple Crest Manor

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

70 Certified Nursing Assistant

7 Licensed Practical Nurse

19 Registered Nurse

7 Medication Aide/Technician

1 Administrator

1 Clinical Nurse Specialist

1 Nurse Practitioner

1 Mental Health Service Worker

5 Physical Therapy Aide

1 Dietitian

4 Speech Language Pathologist

1 Other Dietary Services Staff

2 Physical Therapy Assistant

1 Occupational Therapy Aide

2 Respiratory Therapy Technician

1 Occupational Therapy Assistant

2 Qualified Social Worker

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Maple Crest Manor

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