Inspection Reports for McKinley Health Care Center

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Inspection Report Summary

The most recent inspection on November 17, 2025, identified deficiencies related to medication and shower documentation and call light accessibility. Earlier inspections showed a pattern of issues involving sanitation, dietary services, infection control, staff qualifications, resident care documentation, and safety measures such as fall prevention and discharge planning. Complaint investigations included substantiated findings of verbal abuse by staff, narcotic medication misappropriation, and inadequate assistance with activities of daily living, but fines or enforcement actions were not listed in the available reports. Most complaints were substantiated, with corrective actions documented in some cases. The inspection history shows ongoing challenges with documentation and environmental cleanliness, with no clear trend toward consistent improvement or decline.

Deficiencies (last 5 years)

Deficiencies (over 5 years) 9.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

104% worse than Ohio average
Ohio average: 4.6 deficiencies/year

Deficiencies per year

12 9 6 3 0
2018
2020
2023
2024
2025

Census

Latest occupancy rate 156 residents

Based on a November 2025 inspection.

Occupancy over time

135 144 153 162 171 180 Dec 2018 May 2023 Dec 2023 Apr 2024 Nov 2025

Inspection Report

Complaint Investigation
Census: 156 Deficiencies: 2 Date: Nov 17, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding medication administration documentation, bathing/shower documentation, and accessibility of call lights for residents.

Complaint Details
This deficiency represents incidental findings of non-compliance investigated under Complaint Number 2659263.
Findings
The facility failed to ensure accurate documentation of medication administration and showers for residents, and failed to ensure call lights were accessible in resident bathrooms. These deficiencies affected a few residents and represented incidental findings of non-compliance.

Deficiencies (2)
Failed to ensure medications and showers were accurately documented for residents #24 and #31.
Failed to ensure call lights were accessible in resident #25's bathroom and bathing area.
Report Facts
Facility census: 156 Missed medication sign-offs: 7 Missed bathing documentation dates: 34 Fall incidents: 2

Employees mentioned
NameTitleContext
Director of Nursing (DON)Verified medication administration record issues and bathing record incompleteness; provided statements about staffing and expectations
Licensed Practical Nurse (LPN) #32Confirmed call light was inaccessible and assisted in making it accessible to Resident #25
SupervisorSpoke with DON about missed medication sign-offs when no IV certified nurse was present

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Jun 4, 2025

Visit Reason
This document is the annual inspection survey completed for McKinley Nursing facility to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Complaint Investigation
Census: 154 Deficiencies: 4 Date: Jan 14, 2025

Visit Reason
The inspection was conducted as a complaint investigation related to sanitation, infection control, dietary concerns, and pest control issues at McKinley Nursing facility.

Complaint Details
This deficiency represents non-compliance investigated under Complaint Numbers OH00161141 and OH00161383. Issues included sanitation problems in Resident #72's room, dietary concerns about menu and portion sizes, kitchen sanitation failures, and pest control problems with cockroaches in Resident #72's room.
Findings
The facility failed to maintain a clean, sanitary, and homelike environment for residents, including poor room sanitation for Resident #72, inadequate menu planning and portion control, unsanitary kitchen conditions, and ineffective pest control resulting in cockroach presence in a resident's room. These issues affected multiple residents and represented non-compliance with regulatory standards.

Deficiencies (4)
Failed to ensure a clean, sanitary, and homelike environment for residents, including unsanitary conditions in Resident #72's room.
Failed to ensure menus were prepared in advance, updated periodically, and residents received correct portion sizes.
Failed to maintain a sanitary kitchen and food storage areas and failed to ensure infection control during meal service.
Failed to eradicate cockroaches from Resident #72's room due to sanitation issues and ineffective pest control.
Report Facts
Facility census: 154 Residents affected: 1 Residents affected: Many

Employees mentioned
NameTitleContext
LPN #201Licensed Practical NurseConfirmed unsanitary conditions in Resident #72's room
CNA #205Certified Nurse AssistantReported Resident #72's room was usually a mess and housekeeping usually cleaned it
Housekeeper #207HousekeeperReported cleaning Resident #72's room after lunch; resident sometimes refused cleaning
Housekeeping Supervisor #208Housekeeping SupervisorAttempted to clean Resident #72's room and reported refusal to Licensed Social Worker
LSW #304Licensed Social WorkerInterviewed regarding cleaning refusals and housekeeping communication
Director of NursingDirector of NursingVerified expectation for timely addressing infection control/sanitation issues
Assistant Dietary Manager #200Assistant Dietary ManagerConfirmed menu issues, kitchen sanitation problems, and improper food handling
Dietary Aide #202Dietary AideObserved using ungloved hands during food service and improper portioning
Resident #73ResidentReported concerns about food not on menu and small portion sizes
Resident #74Resident Council PresidentReported repeated resident concerns about meals and portion sizes not taken seriously
Activity Director #300Activity DirectorReported dietary issues discussed in food committee meetings
AdministratorAdministratorReported pest control efforts and sanitation issues related to cockroach infestation

Inspection Report

Complaint Investigation
Census: 150 Deficiencies: 4 Date: Apr 2, 2024

Visit Reason
The inspection was conducted as a complaint investigation related to discharge planning, food quality, and infection control concerns at the nursing facility.

Complaint Details
This deficiency represents non-compliance investigated under Complaint Numbers OH00151767 and OH00151976.
Findings
The facility failed to ensure timely discharge planning and proper documentation for Resident #1, served improperly prepared cinnamon rolls affecting many residents, and failed to maintain appropriate infection control when a used insulin syringe was improperly disposed of.

Deficiencies (4)
Failed to ensure a timely discharge/transfer and failed to provide the resident or resident representative with required documentation upon discharge.
Failed to ensure a discharge summary including a recapitulation of the resident's stay was completed at discharge.
Failed to ensure cinnamon rolls were properly prepared to ensure palatability and an appetizing appearance.
Failed to maintain appropriate infection control precautions when a used insulin syringe was not properly disposed of.
Report Facts
Residents affected: 1 Residents affected: 31 Facility census: 150

Employees mentioned
NameTitleContext
Social Services Designee #300Social Services DesigneeNamed in discharge planning and documentation deficiencies
Admissions Coordinator #400Admissions CoordinatorNamed in discharge planning and documentation deficiencies
Director of NursingDirector of Nursing (DON)Confirmed discharge planning and summary deficiencies and infection control observations
State Tested Nursing Assistant #303STNAReported complaints about cinnamon rolls and observed food quality
Registered Nurse #304RNReported resident complaints about cinnamon rolls
Dietary Manager #304Dietary ManagerConfirmed cinnamon roll preparation issues and staff education
Licensed Practical Nurse #320LPNObserved improperly disposed insulin syringe
Business Office Manager #302Business Office ManagerAdvised Social Services Designee on MDS data transmission

Inspection Report

Complaint Investigation
Census: 150 Deficiencies: 1 Date: Mar 2, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to ensure a registered nurse was on duty for at least eight consecutive hours a day, seven days a week.

Complaint Details
This deficiency represents non-compliance investigated under Complaint Number OH00150409.
Findings
The facility failed to have a registered nurse on duty for at least eight consecutive hours on 01/01/2024, as confirmed by staffing schedules and an interview with the Administrator. This deficiency potentially affected all 150 residents.

Deficiencies (1)
Failure to ensure the services of a registered nurse were used for at least eight consecutive hours a day, seven days a week.
Report Facts
Residents affected: 150

Inspection Report

Complaint Investigation
Census: 147 Deficiencies: 2 Date: Dec 13, 2023

Visit Reason
The inspection was conducted as a complaint investigation related to concerns about proper food portions being served and sanitary food handling practices at the facility.

Complaint Details
This deficiency represents non-compliance investigated under Complaint Number OH00148558.
Findings
The facility failed to ensure proper food portions were served to meet the individual needs of Resident #143 and other residents, including failure to provide double portions as ordered. Additionally, a dietary staff member with artificial nails was observed not wearing gloves during meal service, posing a potential food safety risk.

Deficiencies (2)
Failure to ensure proper food portions were served to meet individual resident needs, including Resident #143 who was ordered double portions.
Failure to serve food in a sanitary manner when a dietary staff member with artificial nails was observed not wearing gloves during tray line.
Report Facts
Facility census: 147 Residents affected: 146

Employees mentioned
NameTitleContext
Dietary Cook/Supervisor #413Dietary Cook/SupervisorNamed in findings related to improper portion sizes and lack of knowledge about portion control sheets
State Tested Nursing Assistance #347State Tested Nursing AssistanceObserved Resident #143's breakfast tray and confirmed single portion served
Dietary Manager #505Dietary ManagerConfirmed Resident #143's tray card should have specified double portions and acknowledged audit process
Dietary Aide #432Dietary AideObserved with artificial nails not wearing gloves during tray line

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Nov 3, 2023

Visit Reason
The inspection was conducted as a complaint investigation regarding failure to notify family and physician of changes in Resident #200's condition, failure to ensure qualified staff transferred the resident after a fall, inadequate fall prevention interventions, and failure to provide necessary behavioral health care.

Complaint Details
Complaint Number OH00147385 investigated non-compliance related to failure to notify family/physician, unqualified staff transferring resident, inadequate fall prevention, and failure to provide behavioral health care.
Findings
The facility failed to notify Resident #200's family and physician of changes in condition, failed to ensure qualified staff transferred the resident after falls, failed to implement adequate fall prevention interventions resulting in multiple falls and injuries including rib fractures, and failed to identify and provide necessary behavioral health care related to substance abuse disorder. Central Supply staff, unqualified for resident care, assisted in transferring the resident after falls. The resident exhibited cognitive impairment and behavioral changes that were not adequately addressed.

Deficiencies (4)
Failure to notify resident's family and physician of changes in condition.
Failure to ensure Resident #200 was transferred by qualified staff following a fall.
Failure to implement comprehensive and individualized fall/safety interventions to prevent falls including a fall with injury.
Failure to provide necessary behavioral health care and services related to substance abuse disorder.
Report Facts
Falls: 3 Date of survey completion: Nov 3, 2023

Employees mentioned
NameTitleContext
LPN #803Licensed Practical NurseCared for Resident #200 on 09/27/23, involved in fall incidents and assessments.
STNA #804State Tested Nursing AssistantInvolved in assisting Resident #200 after falls on 09/27/23.
STNA #805State Tested Nursing AssistantInvolved in assisting Resident #200 after falls on 09/27/23.
Central Supply #808Central Supply StaffUnqualified staff who picked Resident #200 up from the floor after falls.
LPN Unit Manager #810Licensed Practical Nurse Unit ManagerResponded to Resident #200 on 09/27/23, conducted neurological checks.

Inspection Report

Complaint Investigation
Census: 150 Deficiencies: 1 Date: Aug 11, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding an incident of staff to resident verbal abuse involving Resident #1 and Licensed Practical Nurse (LPN) #205.

Complaint Details
This deficiency represents non-compliance investigated under Complaint Number OH00145146.
Findings
The facility failed to ensure Resident #1 was free from staff to resident verbal abuse, involving a verbal altercation with LPN #205 where both parties exchanged insults and Resident #1 physically pushed the nurse. The incident was reported, investigated, and corrective actions were implemented including suspension and termination of LPN #205, staff education, and resident interviews.

Deficiencies (1)
Failure to protect Resident #1 from staff to resident verbal abuse involving LPN #205.
Report Facts
Facility census: 150 Dates of key events: Jul 21, 2023 Dates of corrective actions: Aug 2, 2023 Dates of staff suspension and termination: Jul 21, 2023 Dates of staff suspension and termination: Jul 25, 2023 Date of staff abuse prevention education completion: Jul 26, 2023 Date of resident interviews for abuse/mistreatment: Aug 2, 2023

Employees mentioned
NameTitleContext
LPN #205Licensed Practical NurseNamed in verbal abuse incident with Resident #1
STNA #211State Tested Nurse AideWitness to verbal altercation between Resident #1 and LPN #205
STNA #219State Tested Nurse AideWitness to verbal altercation between Resident #1 and LPN #205

Inspection Report

Complaint Investigation
Census: 148 Deficiencies: 7 Date: May 1, 2023

Visit Reason
The inspection was conducted based on complaint investigations related to call light accessibility, narcotic medication misappropriation, assistance with activities of daily living, weight monitoring, nurse aide training compliance, kitchen sanitation, and dumpster area cleanliness.

Complaint Details
This inspection was conducted as a complaint investigation under Complaint Number OH00135062. The complaint involved issues such as call light accessibility, narcotic medication misappropriation, inadequate assistance with activities of daily living, failure to monitor weights, nurse aide training compliance, and sanitation concerns.
Findings
The facility was found non-compliant in multiple areas including failure to ensure call lights were accessible to residents, misappropriation of narcotic medications by a staff member, inadequate assistance with activities of daily living, failure to monitor resident weights as ordered, nurse aides working without completing required state testing, unsanitary kitchen conditions, and improper maintenance of the dumpster area.

Deficiencies (7)
Failed to ensure call lights were within resident reach, affecting one resident.
Failed to protect residents from misappropriation of narcotic medications by staff members, affecting three residents.
Failed to provide care and assistance for activities of daily living for two residents.
Failed to monitor resident weights as ordered by the physician for one resident.
Failed to ensure nurse aides completed state testing within required time frames, potentially affecting all residents.
Failed to maintain kitchen in a clean and sanitary condition, potentially affecting many residents.
Failed to maintain dumpster area in a clean and sanitary condition, potentially affecting all residents.
Report Facts
Residents affected: 1 Residents affected: 3 Residents affected: 2 Residents affected: 1 Residents affected: 148 Residents affected: 147 Residents affected: 148

Employees mentioned
NameTitleContext
RN #658Registered NurseNamed in narcotic medication misappropriation finding
LPN #701Licensed Practical NurseNamed in narcotic medication misappropriation finding
LPN #604Licensed Practical NurseNamed in narcotic medication misappropriation finding
LPN #556Licensed Practical NurseConfirmed call light accessibility issue
RN #518Registered NurseVerified lack of showers for Resident #89
LPN #615Licensed Practical NurseVerified fingernail care issues for Resident #143
HR Director #520Human Resources DirectorProvided information on nurse aide training compliance
RN #508Registered NurseDiscussed nurse aide training compliance and scheduling
DM #519Dietary ManagerVerified kitchen and dumpster sanitation issues

Inspection Report

Complaint Investigation
Census: 148 Deficiencies: 4 Date: May 1, 2023

Visit Reason
The inspection was conducted as a complaint investigation based on Complaint Number OH00135062, triggered by allegations of non-compliance in resident care and facility operations.

Complaint Details
The deficiencies represent non-compliance investigated under Complaint Number OH00135062.
Findings
The facility was found to have multiple deficiencies including failure to ensure call lights were within resident reach, inadequate assistance with activities of daily living, failure to monitor resident weights as ordered, and employing nurse aides who had not completed required state testing within the appropriate time frames.

Deficiencies (4)
Failed to ensure call lights were within resident reach affecting one resident.
Failed to ensure residents received assistance needed for activities of daily living affecting two residents.
Failed to monitor resident weights as ordered by the physician affecting one resident.
Failed to ensure nurse aides completed state testing within appropriate time frames affecting all residents.
Report Facts
Residents affected: 1 Residents affected: 2 Residents affected: 1 Residents affected: 148 Census: 148

Employees mentioned
NameTitleContext
Licensed Practical Nurse #556Licensed Practical NurseConfirmed call light was out of resident's reach
Registered Nurse #518Registered NurseVerified showers had not occurred as scheduled for Resident #89
Licensed Practical Nurse #615Licensed Practical NurseVerified Resident #143's fingernail condition
Director of NursingVerified weights were not obtained per physician's orders
Human Resources Director #520Human Resources DirectorVerified nurse aide training and testing status of employees
Registered Nurse #508Registered NurseRelied on HR and scheduler to inform about nurse aide certification status

Inspection Report

Routine
Census: 167 Deficiencies: 9 Date: Jan 15, 2020

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, treatment, facility conditions, and staff training at McKinley Nursing facility.

Findings
The facility was found deficient in multiple areas including failure to provide appropriate water containers to residents, inadequate notification to residents and families regarding discharge and bed-hold policies, failure to assess and treat wounds and pressure ulcers as ordered, incomplete nurse aide training, improper labeling and storage of insulin, unsanitary kitchen conditions, and incomplete documentation of resident care such as wine provision per physician orders.

Deficiencies (9)
Failed to provide residents on the Taft unit with appropriate water containers affecting multiple residents.
Failed to ensure timely notification to residents and representatives before transfer or discharge including appeal rights.
Failed to notify residents or representatives in writing about bed-hold policy upon hospital transfer.
Failed to assess, monitor, and treat Resident #20's left lower leg scar and wounds.
Failed to provide pressure ulcer care as ordered for Residents #47 and #78.
Failed to ensure all state tested nurse aides completed twelve hours of in-service education annually.
Failed to ensure insulin vials were dated when opened for Resident #110.
Failed to maintain the kitchen in a sanitary manner with multiple sanitation violations observed.
Failed to document provision of wine per physician order for Resident #110.
Report Facts
Facility census: 167 Residents affected: 25 Residents affected: 2 Residents affected: 2 Residents affected: 1 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 166 Residents affected: 1 STNA continuing education hours: 0 Insulin expiration days: 42 Insulin expiration days: 28 Wine bottles delivered: 16 Wine bottles remaining: 13

Employees mentioned
NameTitleContext
STNA #411State Tested Nursing AssistantInterviewed regarding water pitchers on Taft unit
LSW #200Licensed Social WorkerConfirmed no individual water pitchers due to thickened liquids orders
Director of NursingDirector of NursingInterviewed regarding water pitchers and wound care findings
LPN #709Licensed Practical NurseInterviewed regarding Resident #20's leg scar and wounds
STNA #401State Tested Nursing AssistantObserved pressure ulcer care for Resident #47
STNA #609State Tested Nursing AssistantObserved pressure ulcer care for Resident #47
ADONAssistant Director of NursingReviewed treatment administration records and confirmed wound care findings
HR DirectorHuman Resource DirectorConfirmed lack of continuing education documentation for STNA #407
Registered Nurse #600Registered NurseVerified insulin vials were open and undated
Dietary Manager #102Dietary ManagerVerified multiple kitchen sanitation concerns
Registered Nurse #801Registered NurseObserved medication storage room and wine bottles
Resident #110's guardianConfirmed delivery of wine bottles to facility

Inspection Report

Complaint Investigation
Census: 171 Deficiencies: 9 Date: Dec 6, 2018

Visit Reason
The inspection was conducted to investigate complaints related to cleanliness, personal hygiene, activities, nutrition, and medical record accuracy at McKinley Nursing facility.

Complaint Details
This deficiency substantiates Complaint Number OH00101368 related to cleanliness and personal hygiene issues.
Findings
The facility failed to maintain clean resident rooms, ensure personal hygiene and grooming, provide activities of preference, maintain accurate resident weights and diet orders, serve food at proper temperatures, follow pureed diet recipes, and maintain kitchen cleanliness. Documentation inconsistencies and inaccurate diet orders were also found.

Deficiencies (9)
Rooms for Residents #143 and #132 were not maintained in a clean manner.
Failed to provide care and assistance for activities of daily living for Resident #81, including missed showers and improper shaving.
Failed to ensure personal hygiene was completed for Residents #58, #64, and #81.
Failed to provide activities of preference or assistance to attend activities for Resident #27.
Failed to identify and monitor a bruise on Resident #120's left hand.
Failed to ensure Resident #54 was served thickened liquids as ordered, and failed to obtain accurate weights for Residents #216 and #142 as ordered.
Failed to ensure food and drink were palatable, attractive, and served at safe and appetizing temperatures, affecting Residents #35, #38, and 16 residents on pureed diets.
Failed to maintain kitchen and steam tables in a clean and sanitary manner.
Failed to ensure accurate and complete documentation for Resident #132 related to refusing assistance with care and for Resident #166 related to ordered diet.
Report Facts
Facility census: 171 Resident #216 weights: 137 Resident #216 weights: 194 Resident #216 weights: 165 Resident #216 weights: 158 Resident #216 weights: 164 Resident #216 weights: 170 Resident #216 weights: 166 Resident #216 weights: 157 Resident #216 weights: 169 Resident #216 weights: 158 Resident #216 weights: 158 Resident #216 weights: 165 Resident #216 weights: 162 Food temperature: 93 Food temperature: 83 Food temperature: 115

Employees mentioned
NameTitleContext
LPN #32Licensed Practical NurseConfirmed observations of Resident #143's room cleanliness and bruise monitoring on Resident #120
Environmental Services Director #145Environmental Services DirectorInterviewed regarding cleaning of Resident #143's room
LPN #69Licensed Practical NurseInterviewed about Resident #132's room condition and refusals
Director of NursingDirector of NursingConfirmed no evidence of Resident #132 non-compliance and verified Resident #81's grooming issues
Laundry #146Laundry StaffHelped clean Resident #132's room after family complaint
STNA #85State Tested Nursing AssistantShaved Resident #81 due to skin problem
Restorative LPN #37Restorative Licensed Practical NurseInterviewed about shaving responsibilities for Resident #81
Social Worker #16Social WorkerVerified Resident #58 and #64 podiatry status
LPN #30Licensed Practical NurseVerified long toenails of Resident #58
LPN #104Licensed Practical NurseVerified long toenails and dry skin of Resident #64
STNA #40State Tested Nurse's AssistantReported not trimming toenails or applying lotion for Resident #64
Activity Director #168Activity DirectorInterviewed about Resident #27's lack of activity participation
LPN #37Licensed Practical NurseMonitored resident weights and documented weight discrepancies for Resident #216
Registered Dietitian #164Registered DietitianReviewed weights and noted documentation errors for Resident #216 and Resident #166
Dietary Manager #24Dietary ManagerVerified food temperatures and kitchen cleanliness issues
Dishwasher #122Dishwasher StaffVerified kitchen cleanliness issues
STNA #36State Tested Nurse AideReported Resident #132's refusals of care
Speech Therapist #124Speech TherapistConfirmed Resident #166 diet and swallowing therapy
STNA #112State Tested Nurse AideReported documentation practices for Resident #132 refusals

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