Inspection Reports for
Memory Care of Contra Costa

The visit was triggered by two incidents reported on 2025-03-02: one involving resident R1 slapping resident R2 with a plastic hanger, and another where R1 punched resident R3 in the shoulder. Both incidents involved emergency response and notification of responsible parties. R3's responsible party declined emergency room transport. The complaint was investigated through staff interviews and video review.

The investigation involved interviews with staff witnesses and review of video evidence showing resident altercations. Emergency services were called, and responsible parties notified. No deficiencies were cited during the visit.

The visit was triggered by a complaint incident reported on 2024-04-26 involving two residents who had a physical altercation. The complaint was investigated and found to be unsubstantiated as no deficiencies were issued and both residents were reported to be okay.

The investigation found that two residents were involved in a physical altercation resulting in one resident being sent to the Emergency Room but returning the same day with negative exam results. Both residents were reported to be okay with no further issues. No deficiencies were issued during the visit.

The complaint alleged that the facility did not issue a refund. The allegation was investigated and found to be unsubstantiated.

The investigation included interviews with staff and the complainant, and review of relevant documents. The allegation was found to be unsubstantiated due to lack of preponderance of evidence.

The inspection found no deficiencies. The facility was toured including multiple areas, and all observed conditions such as lighting, temperature, and safety features were adequate. Several updated documents were requested for submission.

Complaint was unsubstantiated after investigation. Allegations included staff leaving residents unattended, inadequate nutrition, interference with visitation, and lack of activities. Evidence did not support these claims.

The investigation included interviews, observations, and records review. The allegations were found to be unsubstantiated due to insufficient evidence to prove the violations occurred. Staff were observed checking residents regularly, providing adequate nutrition and activities, and accommodating visitation schedules.

The Licensing Program Analyst toured the facility and found adequate lighting, maintained hallway temperature, grab bars in bathrooms, sufficient food supply, and secure storage of medications and hazardous materials. No deficiencies were cited during the visit.