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Burrowed in Contra Costa County, Pleasant Hill, CA, Memory Care of Contra Costa is an inviting senior living community that offers specialized memory care services to residents dealing with memory loss. The community warmly welcomes residents into their bright and spacious apartments with easy access to a wide range of local services. Residents enjoy a Positive Approach to Care, which entails fostering positive relationships between the carer and residents and respecting each resident’s unique needs and abilities.
Residents are encouraged to participate and engage in their failure-free activities tailored to their individual needs and abilities. With convenient transportation services, residents can effortlessly attend outings, appointments, and scenic drives. The community also offers an adaptable dining experience catered to preferences and special dietary needs of every resident, ensuring they are nourished and energized throughout the day.
Similar to the California average: 72.8%Memory Care of Contra Costa is legally operated by Carlton Senior Living, Llc, and administrated by Tracey Ingleman.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
5 points above the California average for assisted living residences (76/100)
Inspection score: 81 out of 100. Letter grade B-. 5 points above the California average for assisted living residences (76/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 10 | This facility has 10% fewer total citations than a typical California assisted living residence (9 vs. CA avg 10).↓ 10% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 9 | 4 | This facility has 125% more moderate citations (type b) than a typical California assisted living residence (9 vs. CA avg 4).↑ 125% worse |
|
Citations per year
Average citations per year since 2022.
| 2.3 | 2.5 | This facility has 8% fewer citations per year than a typical California assisted living residence (2.3 vs. CA avg 2.5).↓ 8% better |
|
Citations per inspection
Average citations per inspection.
| 0.6 | 3.3 | This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 15 | 16 | This facility has 6% fewer total visits than a typical California assisted living residence (15 vs. CA avg 16).↓ 6% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 4 | 13 | This facility has 69% fewer complaint visits than a typical California assisted living residence (4 vs. CA avg 13).↓ 69% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 6 | 7 | This facility has 14% fewer other visits than a typical California assisted living residence (6 vs. CA avg 7).↓ 14% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 4 | 10 | This facility has 60% fewer complaint investigations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Building Type: Single-story
Transportation Services
1.4 miles from city center
Estimated distance in miles from Pleasant Hill's city center to Memory Care of Contra Costa's address, calculated via Google Maps.
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Memory Care of Contra Costa is located in Pleasant Hill, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Aegis Living Moraga |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Moraga (School Tree) | 100
Facility
100
CA AVG
103
Rank
#700 / 1658 | Yes |
66
Facility
66
CA AVG
57
Rank
#856 / 2093 | 5 | 6
Facility
6
CA AVG
13
Rank
#654 / 1397 | 17
Facility
17
CA AVG
13
Rank
#458 / 1486 |
76.0%
Facility
76.0%
CA AVG
75.9%
Rank
#669 / 1249 | Aegis Senior Communities, LLC | - |
| Memory Care of Contra Costa |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pleasant Hill (Poet's Corner) | 75
Facility
75
CA AVG
103
Rank
#957 / 1658 | No |
66
Facility
66
CA AVG
57
Rank
#856 / 2093 | 5 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 18
Facility
18
CA AVG
13
Rank
#428 / 1486 |
74.7%
Facility
74.7%
CA AVG
75.9%
Rank
#703 / 1249 | Carlton Senior Living, LLC | - |
| Willow Creek Alzheimer’s & Dementia Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Castro Valley | 49
Facility
49
CA AVG
103
Rank
#1139 / 1658 | No |
80
Facility
80
CA AVG
57
Rank
#417 / 2093 | 5 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 19
Facility
19
CA AVG
13
Rank
#392 / 1486 |
75.5%
Facility
75.5%
CA AVG
75.9%
Rank
#681 / 1249 | Altcare Willow Creek, Inc; Asram Living LLC | - |
| Oak Creek Alzheimer’s & Dementia Care Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Castro Valley | 49
Facility
49
CA AVG
103
Rank
#1139 / 1658 | No |
4
Facility
4
CA AVG
57
Rank
#2020 / 2093 | - | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | - | - | Asram Living LLC | - |
| Heatherwood Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Walnut Creek | 32
Facility
32
CA AVG
103
Rank
#1257 / 1658 | Yes |
96
Facility
96
CA AVG
57
Rank
#43 / 2093 | 2 | 2
Facility
2
CA AVG
13
Rank
#324 / 1397 | 2
Facility
2
CA AVG
13
Rank
#1295 / 1486 |
87.5%
Facility
87.5%
CA AVG
75.9%
Rank
#318 / 1249 | Gs East Bay Health | - |
Memory Care of Contra Costa is in the Poet's Corner neighborhood of Pleasant Hill.
The legal owner and operator of Memory Care of Contra Costa is Carlton Senior Living, Llc.
Memory Care of Contra Costa has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Memory Care of Contra Costa's occupancy is 75%.
Tracey Ingleman is the administrator of Memory Care of Contra Costa.
Memory Care of Contra Costa has 75 beds.
Memory Care of Contra Costa has had 9 recently reported deficiencies.
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