Total health inspections
5
Wisconsin average 6
Last Health inspection on Aug 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Menomonee Falls Health Services
Nursing Home
Menomonee Falls Health Services
Nursing Home
Overview of Menomonee Falls Health Services
Menomonee Falls Health Services is the premier nursing home in the city. The nursing facility provides short-term and long-term rehabilitation with quality care. The staff is encouraged to promote a comfortable atmosphere for the residents to build a mutual level of trust and respect among each other. Menomonee Falls is a secure and safe environment that enhances the quality of life for its residents.
As a proud member of the North Shore Healthcare Community, I know the rehabilitation and nursing care provided is inclusive of residents, who are guaranteed to get personalized care catered to their needs in an inviting community with refined hospitality. Many of the services are centered on outpatient care– an array of therapy services, wound care services, IV care services, and many more.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
50
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
29.3%
Residents per day (avg)
25
Occupancy rate
29.3%
Residents per day (avg)
25
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
14% of new residents, often for short stays.
Typical stay
2 years
Medicaid
62% of new residents, often for long-term daily care.
Typical stay
2 - 3 months
Finances and operations
Proprietary home
Corporation
Home revenue
$5.8M
Operating loss
-$935.6K
Proprietary home
Corporation
Home revenue
$5,791,566.00
Operating loss
$-935,641.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.7M
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility Type
Skilled Care
Additional licensing details
CMS Certification Number:
525415
County:
WAUKESHA
Ownership & operating entity
Menomonee Falls Health Services is legally operated by NSH MENOMONEE LLC, and administrated by KARI GROSENICK.
Profit status:
LIMITED LIABILITY COMPANY
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Contact Information
Fax:
(262) 255-1638
Programs & Activities
Specific Programs
Skilled Nursing, Assisted Living, Rehabilitation, Home Health and Hospice, Brain Injury Rehabilitation
Dining & Nutrition
Food Description
Comprehensive dining services are provided.
Meals Included
Yes
Types of Care at Menomonee Falls Health Services
Skilled Nursing
Compare Nursing Homes around Germantown
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Virginia Highlands Health and Rehabilitation Center
+12%
-24%
-25%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Germantown
121
No
25
VIRGINIA HIGHLANDS CARE AND REHAB CENTER LLC
52.3%
$8,403,747.00
$3,064,709.00
36.5%
53.50
3.2560
-
32
-
+12%-24%-25%
LindenGrove Menomonee Falls
-45%
+8%
+6%
SNF
Nursing Homes 24/7 care needed
Menomonee Falls
73
No
10
LINDENGROVE COMMUNITIES LLC
74.1%
$10,400,750.00
$2,297,866.00
22.1%
49.20
4.6041
2
54
6
-45%+8%+6%
Menomonee Falls Health Services
+5%
-8%
-58%
SNF
Nursing Homes 24/7 care needed
Menomonee Falls
100
No
33
NSH MENOMONEE LLC
29.3%
$5,761,266.00
$1,174,385.00
20.4%
24.70
3.9453
4
47
5
+5%-8%-58%
Countryview Group Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Germantown
-
Yes
7
-
-
-
-
-
-
-
-
-
-
-
-
Virginia Highlands Health and Rehabilitation Center
Type of care:
MC
SNF
Community:
Germantown
Bed Count:
121
Pets Allowed:
No
Operator:
VIRGINIA HIGHLANDS CARE AND REHAB CENTER LLC
CCN:
525653
Occupancy:
52.3%
Home Revenue:
$8,403,747.00
Payroll Costs:
$3,064,709.00
Payroll %:
36.5%
Avg Residents/Day:
53.50
Overall Rating:
Adj Nurse Hours:
3.2560
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
32
RN share vs State Avg:
+12%
+12%
Staffing vs State Avg:
-24%
-24%
Occupancy vs State Avg:
-25%
-25%
LindenGrove Menomonee Falls
Type of care:
SNF
Community:
Menomonee Falls
Bed Count:
73
Pets Allowed:
No
Operator:
LINDENGROVE COMMUNITIES LLC
CCN:
525421
Occupancy:
74.1%
Home Revenue:
$10,400,750.00
Payroll Costs:
$2,297,866.00
Payroll %:
22.1%
Avg Residents/Day:
49.20
Overall Rating:
Adj Nurse Hours:
4.6041
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
54
Severe Citations:
6
RN share vs State Avg:
-45%
-45%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
+6%
+6%
Menomonee Falls Health Services
Type of care:
SNF
Community:
Menomonee Falls
Bed Count:
100
Pets Allowed:
No
Operator:
NSH MENOMONEE LLC
CCN:
525415
Occupancy:
29.3%
Home Revenue:
$5,761,266.00
Payroll Costs:
$1,174,385.00
Payroll %:
20.4%
Avg Residents/Day:
24.70
Overall Rating:
Adj Nurse Hours:
3.9453
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
47
Severe Citations:
5
RN share vs State Avg:
+5%
+5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
-58%
-58%Places of interest near Menomonee Falls Health Services
5.3 miles from city center — 0.89 miles to nearest hospital (Froedtert Menomonee Falls Hospital)
N84W17049 Menomonee Ave, Menomonee Falls, WI 53051
Calculate Travel Distance to Menomonee Falls Health Services
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
80
Total Staff
43
Employees
37
Contractors
11,882
Total Hours (Quarter)
19
Avg Staff/Day
6.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 7.8 | Yes |
| Licensed Practical Nurse | 10 | 7.6 | No |
| Certified Nursing Assistant | 22 | 6.9 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
44 staff
7.2hs shift avg
Physicians & Practitioners ⓘ
5 staff
6.8hs shift avg
Therapy Services ⓘ
26 staff
4.8hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
4.8hs shift avg
Dietary Services ⓘ
1 staff
6.8hs shift avg
Other Services ⓘ
1 staff
7.4hs shift avg
Contractor Analysis
17.7%
of total hours from contractors
2,104 contractor hours this quarter
Certified Nursing Assistant: 5
Qualified Social Worker: 2
Speech Language Pathologist: 7
Physical Therapy Aide: 4
Respiratory Therapy Technician: 4
Physical Therapy Assistant: 5
Occupational Therapy Assistant: 4
Nurse Practitioner: 1
Registered Nurse: 5
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 17 | 5 | 22 | 4,355 | 91 | 100% | 6.9 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,426 | 91 | 100% | 7.6 |
| Registered Nurse | 6 | 5 | 11 | 1,318 | 89 | 98% | 7.8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 625 | 82 | 90% | 6.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 1 | 2 | 492 | 59 | 65% | 8.3 |
| Dental Services Staff | 1 | 0 | 1 | 464 | 63 | 69% | 7.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 432 | 68 | 75% | 5 |
| Qualified Social Worker | 0 | 2 | 2 | 360 | 75 | 82% | 4.8 |
| Dietitian | 1 | 0 | 1 | 335 | 49 | 54% | 6.8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 203 | 41 | 45% | 4.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 144 | 30 | 33% | 4.1 |
| Occupational Therapy Aide | 2 | 0 | 2 | 88 | 25 | 27% | 3.5 |
| Speech Language Pathologist | 0 | 7 | 7 | 86 | 25 | 27% | 3 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 34 | 17 | 19% | 1.8 |
| RN Director of Nursing | 1 | 0 | 1 | 9 | 1 | 1% | 9.3 |
Health Inspection History
Inspections
Total health citations
47
Citations per inspection
9.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 47 citations resulted from standard inspections; 7 of 47 resulted from complaint investigations; and 5 of 47 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
5
5
317% worse than Wisconsin averageWisconsin average: 1.2
0 critical citations
5 serious citations
42 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Aug 04, 2025
Corrected
Administration moderate citation
Aug 04, 2025
Corrected
Infection Control moderate citation
Aug 04, 2025
Corrected
Infection Control moderate citation
Aug 04, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: NORTH SHORE HEALTH
Resident Census by Payment Source
35
Total Residents
Medicare
6
(17.1%)
ⓘ
Medicaid
24
(68.6%)
ⓘ
Private Pay/Other
5
(14.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.6
In line with Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.6
29% worse than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
28.4%
Percent of long-stay residents whose need for help with daily activities has increased
28.4%
61% worse than Wisconsin averageWisconsin average: 17.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
10% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
17% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
16% better than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.8%
Percent of long-stay residents with a urinary tract infection
5.8%
82% worse than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.7%
Percent of long-stay residents who lose too much weight
5.7%
17% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
14.6%
Percent of long-stay residents who have depressive symptoms
14.6%
190% worse than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.8%
Percent of long-stay residents who received an antipsychotic medication
16.8%
5% worse than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
12% worse than Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
73.5%
16% worse than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
252% worse than Wisconsin averageWisconsin average: 1.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Wisconsin averageWisconsin average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$136K
43% higher than Wisconsin averageWisconsin average: $95K
Number of fines
4
94% more fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
51% more payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$136K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 26, 2024
$48K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
$55K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 1, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 1, 2024
8 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 18, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 18, 2023
$30K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Menomonee Falls Health Services based on CMS SNF Cost Reports.
Occupancy Rate
29.3%
↓ 11.8pp vs 2022
Net Income
-$935,641
↓ ~$136K vs 2022
Total Payroll
$2,862,276
↓ ~$402K vs 2022
Profit Margin
-16.2%
↓ 5.8pp vs 2022
Loading trend charts...
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