We arrange tours, appointments, and even moving support so you don’t have to
Meridian at Chino is a 156-bed independent living, assisted living, and memory care community at 11918 Central Avenue in Chino, San Bernardino County, California. Respite care is available. Operated by HSRE Pacifica Hillsborough TRS LLC and Hillsborough under administrator Isabel Enriquez, Meridian at Chino has been licensed since 2020.
The inspection record carries material findings. Since 2021, Meridian at Chino logged 5 Type A serious citations, violations posing immediate risk to resident health or safety, against a California assisted living average of 3. Total citations stand at 9, marginally below the state average of 10, with complaint investigations at 15 versus a state average of 10. Citations per routine inspection run 0.3 against a California average of 3.3, signifying that findings have emerged through complaint activity rather than scheduled inspections. The latest inspection was May 2026. Occupancy sits at 77 percent, modestly above California’s 72.8 percent average.
Serving residents across San Bernardino County, the community is built for independent living, assisted living, and memory care in Chino, with a large campus and multiple care levels.
Higher than the California average: 72.8%Meridian at Chino is legally operated by Hsre Pacifica Hillsborough Trs Llc; Hillsborough, and administrated by Isabel Enriquez.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
16 points below the California average for assisted living residences (76/100)
Inspection score: 60 out of 100. Letter grade D-. 16 points below the California average for assisted living residences (76/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 10 | This facility has 10% fewer total citations than a typical California assisted living residence (9 vs. CA avg 10).↓ 10% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 5 | 3 | This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 4 | 4 | This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg |
|
Citations per year
Average citations per year since 2021.
| 1.8 | 2 | This facility has 10% fewer citations per year than a typical California assisted living residence (1.8 vs. CA avg 2).↓ 10% better |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 27 | 16 | This facility has 69% more total visits than a typical California assisted living residence (27 vs. CA avg 16).↑ 69% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 18 | 13 | This facility has 38% more complaint visits than a typical California assisted living residence (18 vs. CA avg 13).↑ 38% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 15 | 10 | This facility has 50% more complaint investigations than a typical California assisted living residence (15 vs. CA avg 10).↑ 50% worse |
1.8 miles from city center
Estimated distance in miles from Chino's city center to Meridian at Chino's address, calculated via Google Maps.
— 4.44 miles to nearest hospital (Pomona Valley Hospital Medical Center)
Add your location
Meridian at Chino is located in Chino, California.
Here are the financial assistance programs available to residents in California.
The legal owner and operator of Meridian at Chino is Hsre Pacifica Hillsborough Trs Llc; Hillsborough.
Meridian at Chino has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Meridian at Chino's occupancy is 77%.
Isabel Enriquez is the administrator of Meridian at Chino.
Meridian at Chino has 156 beds.
Meridian at Chino has had 9 recently reported deficiencies.
Yes — there are 7 photos of Meridian at Chino in the photo gallery on this page.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
