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Hospice Care Home

Milford Health & Rehabilitation Center

Hospice Care Home

Milford Health & Rehabilitation Center

195 Platt St, Milford, CT 06460 View map
Overview of Milford Health & Rehabilitation Center

Make the most out of your best years with Milford Health & Rehabilitation Center, a distinguished community located in the serene residential area of Milford, CT, offering rehabilitation and skilled nursing. Featuring purposely designed accommodations, alongside comprehensive care options, the community provides the highest quality of care for residents to live without worries in their golden years. Here, residents receive top-notch care and assistance tailored to their special needs around the clock.

Aside from their healthcare needs, the community also strives to keep residents happy and active with fun recreational activities and engaging social events. Three delightful healthy meals are also served to meet residents’ dietary needs and preferences. Medication management, therapy services, and short-term care services are also provided to enhance residents’ living experiences. Find the care you need with the community’s wide range of care and state-of-the-art amenities that aim to promote comfort and safety.

Managed by Joanne Jinete

Administrator

25 years in healthcare

Joanne Jinete, Administrator at Milford Health and Rehabilitation Center, is a seasoned professional with 25 years of healthcare experience. She has 13 years of dedicated service with National Health Care, applying her expertise to enhance patient care and operations. Joanne holds a Bachelor’s degree in Science focused on Health Care Administration from St. John’s University.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
New York average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
New York average: 3.1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
New York average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
New York average: 3.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 21m per day

This home provides 17% less nursing time per resident than the New York average.

New York average: 4h 4m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New York average
Occupancy rate 93.3%
Residents per day (avg) 115
Occupancy rate
93.3%
Residents per day (avg)
115

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

52% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

47% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 6 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$31.2M
Profit
$1.2M
Privately-owned community Operated by a business corporation.
Home revenue
$31,154,930.00
Profit
$1,183,541.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
25.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.9M
Total costs $30.0M
Years in operation
16 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Services

Cardiac; Orthopedic And Stroke
Hospice
Iv Therapy
Pain Management
Pastoral Care
Recreation
Respiratory Therapy
Respite Care

About this community

Occupancy

Occupancy rate
93%
In line with New York average
Occupied beds
112 / 120
Average residents 166 per day

License details

Facility type
Chronic & Convalescent Nursing Home
Status Active
Issuance January 4, 2010
Expiration March 31, 2026

Additional licensing details

License number: 1056C
Accreditations: Certified Great Place to Work
Awards: US News 2024 Best Nursing Homes—Short-Term Rehabilitation, McKnight’s Excellence in Technology Award for partnership with Circadia Health

Room costs

Private Room (10 rooms) $623 per day
Semi-Private Room (57 rooms) $555 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Italian Jamaican Polish Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
8 FTE
Licensed Practical Nurse
23 FTE
Nursing Assistant
46 FTE
Recreation
2 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
4 FTE
Occupational Therapy
3 FTE
Speech Therapy
1 FTE
Dietary
7 FTE
Other Staff
6 FTE

Care Services

Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Term Care
Long-Term Care
Rehabilitation Services
Palliative Care
Hospice Care.

Additional Policies & Features

Religious Services: All Denominations, Catholic, Protestant

Programs & Activities

Specific Programs
Short-Term Care Services, Long-Term Care Services, Respite Care, Palliative Care, Hospice Care, Advanced Cardiac Capabilities, Advanced Pulmonary Capabilities, Advanced IV Therapies, Peritoneal Dialysis.
Operating Hours
8am – 8pm, or by appointment, with options for virtual visits.

Dining & Nutrition

Food Description
3 meals a day, plus an always available menu.
Meals Included
Yes

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Types of Care at Milford Health & Rehabilitation Center

Hospice Care Respite Care
Contact Milford Health & Rehabilitation Center

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In New York, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

6 visits/inspections

3 routine inspections

Breakdown by inspection type
  • 1 renewal/recertification inspection
  • 2 licensing inspections
  • 4 plans of correction
  • 4 statements of deficiencies

Results

5 with issues

3 without issues

New York average: 13 visits/inspections

Latest inspection

Date:March 17, 2025

Inspection history

01-02-2025 Inspection Report
02-01-2024 Inspection Report
03-13-2020 Plan of Correction
03-17-2025 Inspection Report
03-19-2020 Plan of Correction
04-22-2022 Inspection Report
05-21-2018 Inspection Report
06-06-2024 Inspection Report
07-06-2021 Plan of Correction
07-06-2021 Statement of Deficiencies
07-24-2020 Statement of Deficiencies
07-27-2020 Statement of Deficiencies
07-27-2020 Statement of Deficiencies
08-27-2024 Plan of Correction

14 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Milford Health & Rehabilitation Center

The most recent inspection on March 17, 2025, was a complaint investigation and found no deficiencies. Earlier inspections showed a mixed record, with several citations related primarily to resident care documentation, notification procedures, and medication management, including issues with discharge assessments, conservatorship documentation, and medication storage. Complaint investigations were mostly unsubstantiated, except for one in 2021 that substantiated violations involving discharge without proper authorization and documentation. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s recent inspections indicate improvement, with the last two inspections showing no deficiencies after prior issues were addressed.

Health Inspection History

Inspections
Total health inspections 4

New York average 3.6


Last Health inspection on Oct 2024

Total health citations 15

New York average 18.5

Citations per inspection
3.75

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 15 citations resulted from standard inspections; 1 of 15 resulted from complaint investigations; and 1 of 15 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

11 moderate citations More info New York average: 17.4

4 minor citations More info New York average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Oct 15, 2024
Corrected

Nursing Services minor citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jun 04, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 04, 2024
Corrected

Pharmacy minor citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jun 04, 2024
Corrected

Compare Hospice Care around Suffolk County The information below is reported by the New York State Department of Health.

Cold Spring Hills Center for Nursing & Rehabilitation
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Woodbury
606
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25
378 Sywood LLC (Receivership)
38
-
-
Private Rooms
Milford Health & Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Milford
120
-
39
-
-
-
-
Private / Semi-Private Rooms
Connecticut Hospice
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Branford
52
-
2
-
-
-
-
Shared Rooms
Kanas Center for Hospice Care
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Westhampton Beach
8
-
43
-
-
-
-
Private Suites
Visiting Nurse Services & Hospice Care
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

East Northport
-
-
75
-
-
-
-
Private / Semi-Private Rooms

Places of interest near Milford Health & Rehabilitation Center

Address 3.3 miles from city center

Address 195 Platt St, Milford, CT 06460

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 173
Employees 142
Contractors 31
Staff to resident ratio 1.53:1
773% better than New York average

New York average ratio: 0.18:1

Avg staff/day 71
Average shift 7.5 hours
0% compared with New York average

New York average: 7.7 hours

Total staff hours (quarter) 48,449
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 73
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

9.9%

4,813 contractor hours this quarter

Physical Therapy Assistant: 8 Respiratory Therapy Technician: 5 Occupational Therapy Assistant: 4 Physical Therapy Aide: 3 Qualified Social Worker: 3 Speech Language Pathologist: 3 Registered Nurse: 2 Clinical Nurse Specialist: 2 Medical Director: 1
Staff by category
Certified Nursing Assistant7307324,61091100%7.6
Licensed Practical Nurse3503511,12191100%8.2
Registered Nurse192214,20891100%7.4
Respiratory Therapy Technician0551,2638998%6.2
Physical Therapy Assistant0881,1688391%6.8
Speech Language Pathologist0339666673%7.6
Dietitian2029276571%7.7
Mental Health Service Worker2028156470%7.7
Physical Therapy Aide0337646167%7.9
RN Director of Nursing2025747077%8
Administrator1015206571%8
Clinical Nurse Specialist2244935257%7.6
Qualified Social Worker0334696369%6
Other Dietary Services Staff3032405560%4.3
Occupational Therapy Aide2021862629%6.9
Occupational Therapy Assistant044743033%2.2
Nurse Practitioner1012844%6.9
Medical Director011261112%2.4
73 Certified Nursing Assistant
% of Days 100%
35 Licensed Practical Nurse
% of Days 100%
21 Registered Nurse
% of Days 100%
5 Respiratory Therapy Technician
% of Days 98%
8 Physical Therapy Assistant
% of Days 91%
3 Speech Language Pathologist
% of Days 73%
2 Dietitian
% of Days 71%
2 Mental Health Service Worker
% of Days 70%
3 Physical Therapy Aide
% of Days 67%
2 RN Director of Nursing
% of Days 77%
1 Administrator
% of Days 71%
4 Clinical Nurse Specialist
% of Days 57%
3 Qualified Social Worker
% of Days 69%
3 Other Dietary Services Staff
% of Days 60%
2 Occupational Therapy Aide
% of Days 29%
4 Occupational Therapy Assistant
% of Days 33%
1 Nurse Practitioner
% of Days 4%
1 Medical Director
% of Days 12%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
113 residents
Residents by payment source
Medicare
43 residents (38.1%)
Medicaid
59 residents (52.2%)
Private pay or other
11 residents (9.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.2
30% better than New York average

New York average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.1
19% better than New York average

New York average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.1%
68% better than New York average

New York average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.5%
29% better than New York average

New York average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.5%
27% worse than New York average

New York average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
51% better than New York average

New York average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
24% better than New York average

New York average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
39% better than New York average

New York average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.4%
82% worse than New York average

New York average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 55.2%
264% worse than New York average

New York average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.0%
34% worse than New York average

New York average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.9%
7% better than New York average

New York average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.9%
In line with New York average

New York average: 93.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 49.0%
30% worse than New York average

New York average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
33% better than New York average

New York average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 70.8%
In line with New York average

New York average: 69.8%

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Financial Aid for New York Seniors

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.