Occupancy rate
67%
In line with New York averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Monroe Community Hospital
Monroe Community Hospital is a fully certified residential health care facility in Rochester, NY. It provides long-term care for individuals with complex health conditions requiring higher levels of medical and nursing care. The facility offers specialized programs including Alzheimer and Dementia Care, Respiratory Care Services, and a comprehensive rehabilitation program.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
566
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
67%
Residents per day (avg)
387
Occupancy rate
67%
Residents per day (avg)
387
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
18% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
75% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
14 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$162.0M
Operating deficit
-$5.5M
Governmental community
Operated by county authorities.
Home revenue
$161,979,183.00
Operating deficit
$-5,500,625.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$38.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$128.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$167.5M
566-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Occupancy
In line with New York averageOccupied beds
379 / 566
Average residents
166 per day
License details
Facility type
Nursing Home
Status
Active
County:
Monroe
Additional licensing details
License number:
2701006N
CMS Certification Number:
335197
Inspection Rating:
1 Star
Ownership & operating entity
Owner name:
County of Monroe (Public)
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Admissions, Services, Rehabilitation Center, Traditional Skilled-Nursing, Palliative Care & Hospice, Ventilator Unit, Pediatric Care, Resident Activity Calendar, Pastoral Care, Community Resources
Volunteer Programs
Yes
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
5 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
289 complaints
51.1 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:September 12, 2025
Type:Complaint Investigation
25 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
11 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
July 15, 2021: Stipulation & Order #: NH-21-214
A formal agreement with the state to correct serious or repeated issues.
March 29, 2013: Stipulation & Order #: NH-16-020
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
4
New York average 3.6
Last Health inspection on Oct 2025
Total health citations
9
New York average 18.5
Citations per inspection
2.25
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 9 citations resulted from standard inspections; 2 of 9 resulted from complaint investigations; and 3 of 9 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
1400% worse than New York averageNew York average: 0.2
Serious Health citations
0
0
100% better than New York averageNew York average: 0.2
3 critical citations
0 serious citations
6 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 24, 2025
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 24, 2025
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 20, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 20, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 20, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 20, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Rochester The information below is reported by the New York State Department of Health.
Edna Tina Wilson Living Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Rochester
120
98.4%
+11%
4.83
+35%
0
5
0
119
2
Loan, Sandra
$15,4M
$8,9M
57.7%
335769
Studio / 1 Bed / 2 Bed
Monroe Community Hospital
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Rochester
566
67.0%
-24%
3.75
+5%
0
9
3
387
-
Tallo, Alyssa
$132,8M
$38,9M
29.3%
335197
-
Friendly Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Rochester
200
86.1%
-2%
4.71
+32%
0
14
0
172
17
Johnson, Christine
$30,9M
$15,0M
48.6%
335476
Studio / 1 Bed / 2 Bed
Blossom Health Care Center Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Rochester
80
94.0%
+6%
2.90
-19%
0
38
0
76
-
Wood, Gerald
$8,7M
$4,2M
48.2%
335473
-
Cirrus Manor Residential Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Rochester
200
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
Places of interest near Monroe Community Hospital
1.9 miles from city center
Rochester, NY 14620
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
633
Employees
575
Contractors
58
Staff to resident ratio
1.61:1
819% better than New York averageNew York average ratio: 0.18:1
Avg staff/day
247
Average shift
7.7 hours
0% compared with New York averageNew York average: 7.7 hours
Total staff hours (quarter)
173,415
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
39
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
129
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
239
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
4.8%
8,240 contractor hours this quarter
Certified Nursing Assistant: 29
Licensed Practical Nurse: 7
Other Physician: 5
Qualified Activities Professional: 5
Physician Assistant: 4
Registered Nurse: 3
Feeding Assistant: 3
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 210 | 29 | 239 | 74,768 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 122 | 7 | 129 | 40,253 | 91 | 100% | 8.1 |
| Clinical Nurse Specialist | 34 | 0 | 34 | 9,955 | 91 | 100% | 7.1 |
| Nurse Aide in Training | 71 | 0 | 71 | 9,828 | 64 | 70% | 7.5 |
| Qualified Activities Professional | 20 | 5 | 25 | 6,405 | 91 | 100% | 8.6 |
| Registered Nurse | 36 | 3 | 39 | 6,153 | 91 | 100% | 6.4 |
| Respiratory Therapy Technician | 16 | 0 | 16 | 2,906 | 78 | 86% | 7.5 |
| RN Director of Nursing | 5 | 0 | 5 | 2,458 | 91 | 100% | 7.3 |
| Dental Services Staff | 6 | 0 | 6 | 2,377 | 63 | 69% | 7 |
| Other Dietary Services Staff | 5 | 0 | 5 | 2,295 | 72 | 79% | 7.8 |
| Occupational Therapy Assistant | 6 | 0 | 6 | 1,882 | 74 | 81% | 6.4 |
| Physical Therapy Assistant | 15 | 0 | 15 | 1,872 | 78 | 86% | 7.2 |
| Qualified Social Worker | 11 | 0 | 11 | 1,632 | 80 | 88% | 7 |
| Administrator | 3 | 0 | 3 | 1,545 | 83 | 91% | 7.6 |
| Occupational Therapy Aide | 3 | 1 | 4 | 1,470 | 66 | 73% | 7.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 884 | 63 | 69% | 7.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 878 | 65 | 71% | 7.9 |
| Other Physician | 0 | 5 | 5 | 845 | 61 | 67% | 6.4 |
| Physician Assistant | 0 | 4 | 4 | 842 | 62 | 68% | 6.9 |
| Other Social Services Staff | 2 | 0 | 2 | 842 | 64 | 70% | 7.8 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 661 | 61 | 67% | 6.4 |
| Feeding Assistant | 0 | 3 | 3 | 636 | 60 | 66% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 527 | 61 | 67% | 8.6 |
| Physical Therapy Aide | 1 | 0 | 1 | 421 | 56 | 62% | 7.5 |
| Other Activities Staff | 1 | 0 | 1 | 396 | 51 | 56% | 7.8 |
| Dietitian | 1 | 0 | 1 | 388 | 48 | 53% | 8.1 |
| Medical Director | 0 | 1 | 1 | 301 | 48 | 53% | 6.3 |
239 Certified Nursing Assistant
% of Days
100%
129 Licensed Practical Nurse
% of Days
100%
34 Clinical Nurse Specialist
% of Days
100%
71 Nurse Aide in Training
% of Days
70%
25 Qualified Activities Professional
% of Days
100%
39 Registered Nurse
% of Days
100%
16 Respiratory Therapy Technician
% of Days
86%
5 RN Director of Nursing
% of Days
100%
6 Dental Services Staff
% of Days
69%
5 Other Dietary Services Staff
% of Days
79%
6 Occupational Therapy Assistant
% of Days
81%
15 Physical Therapy Assistant
% of Days
86%
11 Qualified Social Worker
% of Days
88%
3 Administrator
% of Days
91%
4 Occupational Therapy Aide
% of Days
73%
2 Mental Health Service Worker
% of Days
69%
2 Speech Language Pathologist
% of Days
71%
5 Other Physician
% of Days
67%
4 Physician Assistant
% of Days
68%
2 Other Social Services Staff
% of Days
70%
2 Therapeutic Recreation Specialist
% of Days
67%
3 Feeding Assistant
% of Days
66%
1 Nurse Practitioner
% of Days
67%
1 Physical Therapy Aide
% of Days
62%
1 Other Activities Staff
% of Days
56%
1 Dietitian
% of Days
53%
1 Medical Director
% of Days
53%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
393 residents
Residents by payment source
Medicare
22 residents (5.6%)
Medicaid
327 residents (83.2%)
Private pay or other
44 residents (11.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.8
31% worse than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.1
5% worse than New York averageNew York average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.5%
Percent of long-stay residents whose need for help with daily activities has increased
16.5%
In line with New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.7%
Percent of long-stay residents whose ability to move independently worsened
24.7%
49% worse than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.0%
25% better than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
14% worse than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
12.0%
Percent of long-stay high risk residents with pressure ulcers
12.0%
67% worse than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
7% better than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.5%
Percent of long-stay residents who lose too much weight
7.5%
23% worse than New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.8%
Percent of long-stay residents who have depressive symptoms
2.8%
84% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.9%
Percent of long-stay residents who received an antipsychotic medication
17.9%
42% worse than New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
6% better than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
In line with New York averageNew York average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.2%
27% better than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
38% worse than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
20% better than New York averageNew York average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Monroe Community Hospital based on CMS SNF Cost Reports.
Occupancy Rate
67.0%
↓ 1.0pp vs 2022
Net Income
-$5,500,625
↓ ~$3.1M vs 2022
Total Payroll
$54,583,391
↑ ~$15.1M vs 2022
Profit Margin
-4.1%
↓ 1.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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