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Maintaining full occupancy with all eight beds filled, Mountain Vista Manor ranks first among Maine assisted living facilities for resident demand and continuity. The 8-bed Level IV Residential Care Facility is licensed through March 2026 and administered by Samantha Grey at 44 South Bay Road in Franklin, Maine.
Office operations run Monday through Friday, 8 AM to 4 PM, with on-call emergency response available weekends for the residents currently in residence.
Between July 2024 and August 2025, the facility received 34 state inspections, equivalent to 70% more than Maine’s average, documenting a total of eight deficiencies across the inspection cycle. That deficiency count (4 per year) runs slightly better than Maine’s average rate, though the heightened inspection frequency itself signals increased state oversight.
No license suspensions, fines, or immediate jeopardy findings appear in the available reports.
Recent inspections reveal specific compliance gaps.
In May 2025, inspectors found the facility had not reassessed two residents whose refusals of care indicated changing needs, nor had it modified service plans or documented consultation efforts when residents declined assistance with activities of daily living. The same inspection also cited housekeeping failures, noting a pungent ammonia-like odor in common and staff areas consistent with urine.
Three months later in August, an investigation substantiated a complaint that the facility denied one resident access to their own progress notes, which is a violation of resident rights to confidentiality and record access.
Prior inspections from September and November 2024 indicated substantial compliance.
The facility provides private apartments with evening meals delivered from Westward Heights Care Center, plus wellness programs, exercise and recreation rooms, library access, community dining and patio spaces, and included housekeeping and maintenance services. The location is car-dependent with limited walkable amenities.
Despite sustained full occupancy, recent deficiencies point to care planning and documentation gaps that require ongoing corrective attention.
Higher than the Maine average: 83.1%Mountain Vista Manor is administrated by Samantha Grey.
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 3 | This facility has 167% more total deficiencies than a typical Maine assisted living residence (8 vs. ME avg 3).↑ 167% worse |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 4 | 1.5 | This facility has 167% more deficiencies per year than a typical Maine assisted living residence (4 vs. ME avg 1.5).↑ 167% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.2 | 0.2 | This facility has deficiencies per inspection in line with the Maine average (0.2 vs. ME avg 0.2).— At avg |
Inspections
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 34 | 20 | This facility has 70% more total inspections than a typical Maine assisted living residence (34 vs. ME avg 20).↑ 70% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Building Type: Single-story
Housekeeping Services
Social and Recreational Activities
2.9 miles from city center
Estimated distance in miles from Franklin's city center to Mountain Vista Manor's address, calculated via Google Maps.
Add your location
Mountain Vista Manor is located in Franklin, Maine.
Here are the financial assistance programs available to residents in Maine.
The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
| Robert and Mary’s Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ellsworth | 30
Facility
30
ME AVG
22
Rank
#76 / 357 | No |
8
Facility
8
ME AVG
31
Rank
#305 / 422 | Private / Shared Rooms | - | - | - | - | - |
| Mountain Vista Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Franklin (East Franklin) | 8
Facility
8
ME AVG
22
Rank
#109 / 357 | No |
0
Facility
0
ME AVG
31
Rank
#373 / 422 | - |
100.0%
Facility
100.0%
ME AVG
87.3%
Rank
#1 / 244 | Samantha Grey | 34 | 8
Facility
8
ME AVG
3
Rank
#274 / 306 | 0.2
Facility
0.2
ME AVG
0.2
Rank
#191 / 306 |
| Patten Pond House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Surry | 8
Facility
8
ME AVG
22
Rank
#109 / 357 | No |
0
Facility
0
ME AVG
31
Rank
#373 / 422 | Private / Shared Rooms |
87.5%
Facility
87.5%
ME AVG
87.3%
Rank
#156 / 244 | Samantha Grey | 31 | 7
Facility
7
ME AVG
3
Rank
#269 / 306 | 0.2
Facility
0.2
ME AVG
0.2
Rank
#191 / 306 |
| Eastside Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hancock (Waukeag) | 8
Facility
8
ME AVG
22
Rank
#109 / 357 | No |
5
Facility
5
ME AVG
31
Rank
#333 / 422 | Private / Shared Rooms | - | Katrina Richartz | 17 | 0
Facility
0
ME AVG
3
Rank
#1 / 306 | 0.0
Facility
0.0
ME AVG
0.2
Rank
#1 / 306 |
| Fremont Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Sullivan | 8
Facility
8
ME AVG
22
Rank
#109 / 357 | No |
1
Facility
1
ME AVG
31
Rank
#361 / 422 | Private / Shared Rooms |
100.0%
Facility
100.0%
ME AVG
87.3%
Rank
#1 / 244 | Katrina Richartz | 25 | 4
Facility
4
ME AVG
3
Rank
#235 / 306 | 0.2
Facility
0.2
ME AVG
0.2
Rank
#191 / 306 |
Mountain Vista Manor is in the East Franklin neighborhood of Franklin.
According to ME state health department records, Mountain Vista Manor's license number is RCD2180.
According to ME state health department records, Mountain Vista Manor's license expires on March 7, 2026.
Mountain Vista Manor's occupancy is 100%.
Samantha Grey is the administrator of Mountain Vista Manor.
Mountain Vista Manor has 8 beds.
Yes — there are 3 photos of Mountain Vista Manor in the photo gallery on this page.
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