Occupancy rate
47%
In line with Virginia averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Suffolk
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Nans Pointe Rehabilitation and Nursing
Nursing Home in Suffolk
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Nans Pointe Rehabilitation and Nursing
Overview of Nans Pointe Rehabilitation and Nursing
Prioritizing the needs and aspirations of seniors, Nans Pointe Rehabilitation and Nursing is committed to delivering the highest quality of care with its rehabilitation and skilled care services. With its convenient location in Suffolk, VA, seniors gain easy access to local amenities and trusted healthcare providers. Moreover, the community goes above and beyond to ensure seniors are well-cared for with a 24/7 care team and onsite medical professionals.
A specialized memory care program is also available to enhance the cognition of those with Alzheimer’s and related dementia. Aside from its comprehensive care services, the community conducts a wide array of fun activities and engaging programs to keep residents happy and active. Dietitian-approved meals are also provided to meet dietary needs and tastes. Nans Pointe Rehabilitation and Nursing is a good place for seniors seeking assistance in retirement with its state-of-the-art medical equipment and amenities and a welcoming environment.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
34
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
47.1%
Residents per day
16
Occupancy rate
47.1%
Residents per day
16
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
46% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16.7M
Operating loss
-$50.9K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16.7M
Operating loss
-$50.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.7M
34-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with Virginia averageOccupied beds
16 / 34
Average residents
98 per day
Facility TypeAssisted Living Facility
StatusActive
ExpirationOctober 31, 2026
CMS Certification Number495247
QualificationResidential and Assisted Living Care | Non-Ambulatory
Nans Pointe Rehabilitation and Nursing is administrated by Brian Stevenson.
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Long Term Care
Rehabilitative Care
Specific ProgramsSkilled Nursing, Long Term Care, Rehabilitative Care, Assisted Living
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 148 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Types of Care at Nans Pointe Rehabilitation and Nursing
Nursing Home
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
6 inspections
1 inspection related to complaints
5 inspections with violations (83.3%)
Virginia average: 14 inspections
Virginia average: 64.3% of inspections with violations
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Date
October 23, 2025
Complaint InvestigationInspection oversight
Inspector name:Donesia Peoples
66 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 32 deficiencies
Health Inspection History
Inspections
Total health inspections
4
Virginia average 4.2
Last Health inspection on Oct 2025
Total health citations
47
Virginia average 38.4
Citations per inspection
11.75
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 47 citations resulted from standard inspections; and 5 of 47 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
1
1
In line with Virginia averageVirginia average: 1
0 critical citations
1 serious citation
45 moderate citations
1 minor citation
Citations history (last 3 years)
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Oct 23, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Oct 23, 2025
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 23, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 23, 2025
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 23, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 23, 2025
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 23, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 23, 2025Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Suffolk The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
Lake Prince Woods
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Suffolk
40
59.7%
-30%
6.23
+66%
0
13
4.3
0
21
-
6
Raymond, Judith
$12.7M
$4.8M
37.5%
495366
Nans Pointe Rehabilitation and Nursing
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Suffolk
182
78.3%
-9%
2.95
-21%
1
47
11.8
1
129
-
21
Bryant, Tameika
$16.7M
$7.4M
44.5%
495247
Places of interest near Nans Pointe Rehabilitation and Nursing
1.0 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
227
Employees
145
Contractors
82
Staff to resident ratio
1.83:1
10% better than Virginia averageVirginia average ratio: 1.67:1
Avg staff/day
53
Average shift
8.2 hours
0% compared with Virginia averageVirginia average: 8 hours
Total staff hours (quarter)
39,746
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
97
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
15.1%
5,993 contractor hours this quarter
Certified Nursing Assistant: 46
Licensed Practical Nurse: 21
Registered Nurse: 15
Staff by category
| Certified Nursing Assistant | 51 | 46 | 97 | 18,312 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 38 | 21 | 59 | 10,654 | 91 | 100% | 9.1 |
| Registered Nurse | 6 | 15 | 21 | 2,199 | 91 | 100% | 10 |
| RN Director of Nursing | 8 | 0 | 8 | 2,055 | 79 | 87% | 8.7 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 968 | 73 | 80% | 7 |
| Physical Therapy Aide | 6 | 0 | 6 | 814 | 72 | 79% | 5.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 801 | 80 | 88% | 8.9 |
| Administrator | 2 | 0 | 2 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 499 | 67 | 74% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 477 | 64 | 70% | 7.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 470 | 67 | 74% | 7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 448 | 58 | 64% | 6.4 |
| Speech Language Pathologist | 7 | 0 | 7 | 375 | 62 | 68% | 5.4 |
| Medication Aide/Technician | 1 | 0 | 1 | 343 | 41 | 45% | 8.4 |
| Qualified Social Worker | 7 | 0 | 7 | 283 | 61 | 67% | 3.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 8 | 1 | 1% | 8 |
97 Certified Nursing Assistant
% of Days
100%
59 Licensed Practical Nurse
% of Days
100%
21 Registered Nurse
% of Days
100%
8 RN Director of Nursing
% of Days
87%
7 Respiratory Therapy Technician
% of Days
80%
6 Physical Therapy Aide
% of Days
79%
3 Clinical Nurse Specialist
% of Days
88%
2 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
71%
1 Dietitian
% of Days
74%
1 Dental Services Staff
% of Days
70%
1 Other Dietary Services Staff
% of Days
74%
4 Physical Therapy Assistant
% of Days
64%
7 Speech Language Pathologist
% of Days
68%
1 Medication Aide/Technician
% of Days
45%
7 Qualified Social Worker
% of Days
67%
1 Mental Health Service Worker
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
124 residents
Residents by payment source
Medicare
21 residents (16.9%)
Medicaid
77 residents (62.1%)
Private pay or other
26 residents (21%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
18% better than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
7% better than Virginia averageVirginia average: 19.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.9%
Percent of long-stay residents whose need for help with daily activities has increased
11.9%
29% better than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.3%
Percent of long-stay residents whose ability to move independently worsened
18.3%
7% better than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
10% worse than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
67% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
In line with Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
53% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.7%
Percent of long-stay residents who lose too much weight
4.7%
19% better than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.8%
Percent of long-stay residents who have depressive symptoms
15.8%
6% worse than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.1%
Percent of long-stay residents who received an antipsychotic medication
3.1%
76% better than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.9%
16% worse than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.1%
28% worse than Virginia averageVirginia average: 94.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.30
Number of hospitalizations per 1,000 long-stay resident days.
1.30
11% better than Virginia averageVirginia average: 1.46
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.17
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.17
17% better than Virginia averageVirginia average: 1.41
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
23.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
23.7%
68% worse than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
33% better than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
14.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
14.4%
80% worse than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.9%
In line with Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.0%
11% worse than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.8%
In line with Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.4%
Rate of successful return to home or community from a skilled nursing facility.
55.4%
9% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$5K
90% lower than Virginia averageVirginia average: $52K
Number of fines
1
43% fewer fines than Virginia averageVirginia average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Virginia averageVirginia average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$5K
Virginia average
$52K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 12, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 12, 2023
$5K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Nans Pointe Rehabilitation and Nursing based on CMS SNF Cost Reports.
Occupancy Rate
78.3%
↑ 2.9pp vs 2023
Net Income
-$50.9K
↓ ~$280.4K vs 2023
Total Payroll
$8.6M
↑ ~$1.8M vs 2023
Profit Margin
-0.3%
↓ 1.6pp vs 2023
Loading trend charts...
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