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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Prioritizing the needs and aspirations of seniors, Nans Pointe Rehabilitation and Nursing is committed to delivering the highest quality of care with its rehabilitation and skilled care services. With its convenient location in Suffolk, VA, seniors gain easy access to local amenities and trusted healthcare providers. Moreover, the community goes above and beyond to ensure seniors are well-cared for with a 24/7 care team and onsite medical professionals.
A specialized memory care program is also available to enhance the cognition of those with Alzheimer’s and related dementia. Aside from its comprehensive care services, the community conducts a wide array of fun activities and engaging programs to keep residents happy and active. Dietitian-approved meals are also provided to meet dietary needs and tastes. Nans Pointe Rehabilitation and Nursing is a good place for seniors seeking assistance in retirement with its state-of-the-art medical equipment and amenities and a welcoming environment.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 72nd out of 85 homes in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 18m per day | ▼ 56% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 1m per day | ■ Avg State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ▼ 3% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 0m per day | ▼ 10% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ■ Avg State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 10m per day | ▼ 65% State avg: 28m per day · National avg: 29m per day |
Lower than the Virginia average: 85.7%Nans Pointe Rehabilitation and Nursing is administrated by Brian Stevenson.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 66 | 32 | This facility has 106% more total deficiencies than a typical Virginia nursing home (66 vs. VA avg 32).↑ 106% worse |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 7.3 | 3.6 | This facility has 103% more deficiencies per year than a typical Virginia nursing home (7.3 vs. VA avg 3.6).↑ 103% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 11 | 2.3 | This facility has 378% more deficiencies per inspection than a typical Virginia nursing home (11 vs. VA avg 2.3).↑ 378% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 14 | This facility has 57% fewer total inspections than a typical Virginia nursing home (6 vs. VA avg 14).↓ 57% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia nursing home (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 83% | 64% | This facility has 19 percentage points higher inspection violation rate than a typical Virginia nursing home (83% vs. VA avg 64%).↑ 19% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 7 | This facility has 86% fewer total complaints than a typical Virginia nursing home (1 vs. VA avg 7).↓ 86% better |
|
Complaints per year
Average complaints per year since 2017.
| 0.1 | 0.8 | This facility has 88% fewer complaints per year than a typical Virginia nursing home (0.1 vs. VA avg 0.8).↓ 88% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Virginia average 4.2
Last Health inspection on Oct 2025
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 47 citations resulted from standard inspections; and 5 of 47 resulted from complaint investigations.
100% better than Virginia averageVirginia average: 0.4
In line with Virginia averageVirginia average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
11% more staff per resident than Virginia average
0% compared with Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
11 total: 2 full-time employees and 9 contractors.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursAssists with medical care and medications.
62 total: 31 full-time employees and 31 contractors.
62
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursHelps with daily care and mobility.
102 total: 71 full-time employees and 31 contractors.
102
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,907 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 71 | 31 | 102 | 22,732 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 31 | 31 | 62 | 9,192 | 92 | 100% | 9.7 |
| RN Director of Nursing | 8 | 0 | 8 | 2,608 | 87 | 95% | 8.3 |
| Registered Nurse | 2 | 9 | 11 | 1,881 | 89 | 97% | 9.2 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,384 | 90 | 98% | 8.5 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,128 | 66 | 72% | 9.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,127 | 90 | 98% | 7.4 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,032 | 79 | 86% | 7.4 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 993 | 81 | 88% | 7.1 |
| Administrator | 3 | 0 | 3 | 674 | 66 | 72% | 8.4 |
| Speech Language Pathologist | 5 | 0 | 5 | 597 | 64 | 70% | 6.6 |
| Qualified Social Worker | 5 | 0 | 5 | 541 | 70 | 76% | 6.1 |
| Nurse Practitioner | 2 | 0 | 2 | 507 | 59 | 64% | 8.6 |
| Dietitian | 1 | 0 | 1 | 461 | 65 | 71% | 7.1 |
| Dental Services Staff | 1 | 0 | 1 | 457 | 63 | 68% | 7.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 369 | 46 | 50% | 8 |
| Physical Therapy Assistant | 8 | 0 | 8 | 304 | 43 | 47% | 6.1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
90% lower than Virginia averageVirginia average: $52K
43% fewer fines than Virginia averageVirginia average: 1.8
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Virginia averageVirginia average: 0.1
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
18% better than Virginia averageVirginia average: 10.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
7% better than Virginia averageVirginia average: 19.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
11.9%
29% better than Virginia averageVirginia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
18.3%
7% better than Virginia averageVirginia average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
10% worse than Virginia averageVirginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.2%
67% better than Virginia averageVirginia average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
In line with Virginia averageVirginia average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.7%
53% better than Virginia averageVirginia average: 1.5%
Percent of long-stay residents who lose too much weight
4.7%
19% better than Virginia averageVirginia average: 5.9%
Percent of long-stay residents who have depressive symptoms
15.8%
6% worse than Virginia averageVirginia average: 14.9%
Percent of long-stay residents who received an antipsychotic medication
3.1%
76% better than Virginia averageVirginia average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.9%
16% worse than Virginia averageVirginia average: 91.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.1%
28% worse than Virginia averageVirginia average: 94.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.30
11% better than Virginia averageVirginia average: 1.46
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.17
17% better than Virginia averageVirginia average: 1.41
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
23.7%
68% worse than Virginia averageVirginia average: 74.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
33% better than Virginia averageVirginia average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
14.4%
80% worse than Virginia averageVirginia average: 73.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.9%
In line with Virginia averageVirginia average: 22.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.0%
11% worse than Virginia averageVirginia average: 11.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Virginia averageVirginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.8%
In line with Virginia averageVirginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
55.4%
9% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
31% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
23% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
124Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Nans Pointe Rehabilitation and Nursing based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #48 / 85Payroll — State benchmarkedThis home is ranked 48th out of 85 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
1.0 miles from city center
Estimated distance in miles from Suffolk's city center to Nans Pointe Rehabilitation and Nursing's address, calculated via Google Maps.
Add your location
Nans Pointe Rehabilitation and Nursing is located in Suffolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Lake Prince Woods |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Suffolk | 54
Facility
54
VA AVG
95
Rank
#299 / 371 |
85.2%
Facility
85.2%
VA AVG
85.7%
Rank
#76 / 311 | -1% | 6.23
Facility
6.23
VA AVG
3.74
Rank
#5 / 85 | -8% | +66% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 89 | 13
Facility
13
VA AVG
38.4
Rank
#12 / 86 | 4.3
Facility
4.3
VA AVG
8.9
Rank
#15 / 86 | - | 46 |
6
Facility
6
VA AVG
44
Rank
#424 / 449 | Judith Raymond | $14.3M
Facility
$14.3M
VA AVG
$18.3M
Rank
#63 / 85 | $6.2M
Facility
$6.2M
VA AVG
$6.9M
Rank
#71 / 85 | 43.1%
Facility
43.1%
VA AVG
39.7%
Rank
#48 / 85 | 495366 | ||||
| Autumn Care of Suffolk |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Suffolk (Pruden Boulevard) | 110
Facility
110
VA AVG
95
Rank
#111 / 371 |
93.8%
Facility
93.8%
VA AVG
85.7%
Rank
#23 / 311 | +9% | 3.23
Facility
3.23
VA AVG
3.74
Rank
#67 / 85 | -34% | -14% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 89 | 52
Facility
52
VA AVG
38.4
Rank
#68 / 86 | 17.3
Facility
17.3
VA AVG
8.9
Rank
#82 / 86 | 2 | 106 |
13
Facility
13
VA AVG
44
Rank
#392 / 449 | Tracey Horton Daniels | $12.0M
Facility
$12.0M
VA AVG
$18.3M
Rank
#72 / 85 | $7.4M
Facility
$7.4M
VA AVG
$6.9M
Rank
#61 / 85 | 61.3%
Facility
61.3%
VA AVG
39.7%
Rank
#7 / 85 | 495258 | ||||
| Nans Pointe Rehabilitation and Nursing |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Suffolk | 34
Facility
34
VA AVG
95
Rank
#336 / 371 |
47.1%
Facility
47.1%
VA AVG
85.7%
Rank
#274 / 311 | -45% | 2.95
Facility
2.95
VA AVG
3.74
Rank
#72 / 85 | -50% | -21% | $5.3k
Facility
$5.3k
VA AVG
$54.3k
Rank
#74 / 89 | 47
Facility
47
VA AVG
38.4
Rank
#60 / 86 | 11.8
Facility
11.8
VA AVG
8.9
Rank
#61 / 86 | 1 | 16 |
21
Facility
21
VA AVG
44
Rank
#353 / 449 | Tameika Bryant | $16.7M
Facility
$16.7M
VA AVG
$18.3M
Rank
#58 / 85 | $8.6M
Facility
$8.6M
VA AVG
$6.9M
Rank
#48 / 85 | 51.6%
Facility
51.6%
VA AVG
39.7%
Rank
#25 / 85 | 495247 |
Nans Pointe Rehabilitation and Nursing has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to VA state health department records, Nans Pointe Rehabilitation and Nursing's license expires on October 31, 2026.
Nans Pointe Rehabilitation and Nursing's occupancy is 47%.
Brian Stevenson is the administrator of Nans Pointe Rehabilitation and Nursing.
Nans Pointe Rehabilitation and Nursing has 34 beds.
Nans Pointe Rehabilitation and Nursing has had 6 recently reported deficiencies.
Yes — there are 3 photos of Nans Pointe Rehabilitation and Nursing in the photo gallery on this page.
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