New London Specialty Care

Nursing Home & Skilled Nursing · New London, IA

CMS overall rating

100 Care Circle Street, New London, Ia 526450136 View map

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New London Specialty Care accepts Medicare, Medicaid, and private pay.

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New London Specialty Care accepts Medicare, Medicaid, and private pay.

Overview of New London Specialty Care

New London Specialty Care operates a 46-bed skilled nursing facility under the regional nonprofit network Care Initiatives. The community coordinates monthly billing through private pay, Medicare, and Medicaid options, keeping its occupancy level near 98 percent. Stays here average 163 days, which means the daily floor routine combines temporary post-hospital physical therapies with standard long-term residential oversight.

The on-site nursing team delivers an average of 4 hours and 18 minutes of direct daily care to every resident. Registered nurses, licensed practical nurses, and certified nurse aides divide this 24-hour schedule to coordinate wound care, pain management plans, and core physical rehabilitation routines. For daily amenities, the building houses an internal chapel, a structured activities center, and a beauty salon, while the surrounding neighborhood secures a walkability score of 46 out of 100, indicating that local trips generally require a car.

State safety files indicate regular regulatory monitoring over the building’s 27-year history. The most recent health inspections and survey activities from state oversight agencies confirmed the community maintains substantial compliance with standard operational guidelines and patient safety protocols.

Interested families can get in touch with the admissions office to check on current room openings, look over the daily event calendar, or set up a time to walk through the therapy areas. The administrative desk can also help verify your financial eligibility and clarify how Medicare or state aid programs handle short-term recovery costs.

Facility Direct Line (319) 367-5753

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 18m per day

vs avg

5 of 6 metrics below state avg

Standout metric LPN / LVN is +28% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	28m per day	▼ 37% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	43m per day	▲ 28% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 58m per day	▼ 22% State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 50m per day	▼ 15% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 38% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	20m per day	▼ 34% State avg: 30m per day · National avg: 28m per day

Capacity and availability

163 days

46-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

27 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 46 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

98%

Higher than the Iowa average: 75.4%

Occupied beds

45 / 46

Average occupied beds in Iowa homes 51 beds

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

IssuanceAugust 1, 1998

ExpirationAugust 1, 2026 Expires in 19 days

CountyHenry

License Number440187

CMS Certification Number165404

Certification TypeFALSE

New London Specialty Care is administered by Bailey Donahue.

Rehabilitation Services

24-Hour Staffing

Email newlondonadministrator@careinitiatives.org

Fax3193675946

Pets not allowed

Operating Hours24 hours a day, seven days a week

Since 2020 · 6 years of data 39 deficiencies 18 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection December 4, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	39	27	This facility has 44% more total deficiencies than a typical Iowa assisted living residence (39 vs. IA avg 27).↑ 44% worse
Deficiencies per year Average deficiencies per year since 2020.	6.5	4.5	This facility has 44% more deficiencies per year than a typical Iowa assisted living residence (6.5 vs. IA avg 4.5).↑ 44% worse
Deficiencies per inspection Average deficiencies per inspection.	2.2	1.8	This facility has 22% more deficiencies per inspection than a typical Iowa assisted living residence (2.2 vs. IA avg 1.8).↑ 22% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	18	15	This facility has had 20% more total inspections than the Iowa average (18 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 20% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on December 4, 2025 found the facility in substantial compliance with no deficiencies after an accepted plan of correction.
The October 14, 2025 complaint investigation substantiated drug diversion by a staff member involving narcotic pain medications, resulting in multiple deficiencies and staff termination.
The record shows prior serious deficiencies in resident abuse prevention (November 8, 2022) and resident care failures including medication and respiratory management (February 23, 2023), with some corrective actions accepted.

Show Inspection Reports

Inspections since 2023

Total health inspections 2

State average N/A

Last Health inspection on Oct 2025

Total health citations

State average N/A

Citations per inspection

3.5

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 7 citations resulted from standard inspections; and 2 of 7 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

7 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Abuse/Neglect moderate citation Oct 14, 2025

Corrected

Pharmacy moderate citation Oct 14, 2025

Corrected

Nursing Services moderate citation Feb 23, 2023

Corrected

Pharmacy moderate citation Feb 23, 2023

Corrected

Total staff 84

Employees 68

Contractors 16

Staff to resident ratio 1.95 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 22

Average shift 7.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 14,494

Nursing staff breakdown

6.7 hours

8.8 hours

7.4 hours

Contractor staffing

526 contractor hours this quarter

Physical Therapy Aide: 5 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 3 Speech Language Pathologist: 2 Qualified Social Worker: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	31	0	31	7,511	92	100%	7.4
Licensed Practical Nurse	8	0	8	2,912	92	100%	8.8
Registered Nurse	12	0	12	818	78	85%	6.7
Nurse Practitioner	4	0	4	558	67	73%	7.9
Clinical Nurse Specialist	4	0	4	484	53	58%	6.9
Administrator	2	0	2	445	57	62%	7.8
Medication Aide/Technician	3	0	3	428	51	55%	7.9
Dietitian	1	0	1	419	59	64%	7.1
Mental Health Service Worker	1	0	1	347	53	58%	6.5
Physical Therapy Aide	0	5	5	194	59	64%	3.2
Speech Language Pathologist	0	2	2	161	67	73%	2.1
Respiratory Therapy Technician	0	3	3	83	23	25%	3.6
Other Dietary Services Staff	2	0	2	46	6	7%	7.7
Medical Director	0	1	1	45	3	3%	15
Qualified Social Worker	0	1	1	23	17	18%	1.3
Physical Therapy Assistant	0	4	4	21	32	35%	0.6

31 Certified Nursing Assistant

% of Days 100%

8 Licensed Practical Nurse

% of Days 100%

12 Registered Nurse

% of Days 85%

4 Nurse Practitioner

% of Days 73%

4 Clinical Nurse Specialist

% of Days 58%

2 Administrator

% of Days 62%

3 Medication Aide/Technician

% of Days 55%

1 Dietitian

% of Days 64%

1 Mental Health Service Worker

% of Days 58%

5 Physical Therapy Aide

% of Days 64%

2 Speech Language Pathologist

% of Days 73%

3 Respiratory Therapy Technician

% of Days 25%

2 Other Dietary Services Staff

% of Days 7%

1 Medical Director

% of Days 3%

1 Qualified Social Worker

% of Days 18%

4 Physical Therapy Assistant

% of Days 35%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.3

In line with State average

State average: 10.2

Functional decline score 22.9

6% worse than State average

State average: 21.6

Long-stay resident measures

Significantly above average State avg: 3.3

Need for Help with Daily Activities Increased 17.2%

8% better than State average

State average: 18.8%

Walking Ability Worsened 24.7%

26% worse than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 26.7%

In line with State average

State average: 26.2%

Falls with Major Injury 3.3%

9% better than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 4.0%

8% better than State average

State average: 4.4%

Urinary Tract Infection 1.3%

47% better than State average

State average: 2.5%

Lost Too Much Weight 2.1%

59% better than State average

State average: 5.0%

Depressive Symptoms 7.4%

91% worse than State average

State average: 3.9%

Antipsychotic Use 17.7%

7% better than State average

State average: 19.0%

Pneumococcal Vaccine 98.7%

5% better than State average

State average: 94.4%

Influenza Vaccine 92.5%

In line with State average

State average: 95.3%

Short-stay resident measures

Significantly above average State avg: 2.6

Pneumococcal Vaccine 98.5%

16% better than State average

State average: 85.1%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.8%

Influenza Vaccine 65.6%

10% worse than State average

State average: 73.3%

Re-hospitalized after SNF stay 16.8%

21% better than State average

State average: 21.3%

Emergency department visits 17.7%

35% worse than State average

State average: 13.1%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 60.0%

12% better than State average

State average: 53.7%

Successful return to home or community 50.2%

In line with State average

State average: 50.6%

Breakdown by payment type

Medicare

47% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

35% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 43

Medicare

14% of residents

Medicaid

79.1% of residents

Private pay or other

7% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for New London Specialty Care from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 86.5% ↑ 6.1pp vs 2022

Net Patient Income $371.3K ↑ ~$972.8K vs 2022

Payroll Costs $2.4M ↑ ~$403.9K vs 2022

Operating Margin 8.6% ↑ 25.5pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	67.2%	77.3%	74.4%	74.7%	79.2%	87.0%	74.6%	74.4%	78.5%	70.9%	69.9%	80.5%	86.5%
Beds	49	49	49	49	49	49	49	49	46	46	46	46	46
Net Income	-$183,426	$34,591	-$2,089	$34,423	$122,656	$164,628	-$49,550	-$191,317	$23,288	$177,468	-$105,236	-$597,951	$331,757
Gross Revenue	$1,929,511	$2,316,346	$2,365,801	$2,410,493	$2,648,363	$3,208,346	$2,898,033	$2,823,318	$3,166,644	$3,219,328	$4,163,301	$5,188,109	$7,342,087
Operating Expenses	$2,131,012	$2,222,904	$2,225,671	$2,322,835	$2,414,115	$2,800,029	$2,633,739	$2,641,769	$2,645,582	$2,823,434	$3,198,676	$4,163,245	$3,936,738
Net Patient Income	-$201,098	$50,248	-$13,339	$25,151	$107,422	$150,476	-$57,730	-$199,784	$134,291	-$149,729	-$109,156	-$601,595	$371,253
Net Patient Revenue	$1,929,914	$2,273,152	$2,212,332	$2,347,986	$2,521,537	$2,950,505	$2,576,009	$2,441,985	$2,779,873	$2,673,705	$3,089,520	$3,561,650	$4,307,991
Payroll Costs	$1,236,221	$1,257,835	$1,265,580	$1,355,806	$1,439,588	$1,568,485	$1,527,967	$1,564,986	$1,599,273	$1,711,491	$1,727,369	$1,978,870	$2,382,759
Operating Margin %	-10.4%	2.2%	-0.6%	1.1%	4.3%	5.1%	-2.2%	-8.2%	4.8%	-5.6%	-3.5%	-16.9%	8.6%
Medicare %	5.5%	6.3%	6.6%	5.9%	5.1%	5.8%	6.1%	5.2%	6.6%	7.3%	15.4%	14.1%	13.3%
Medicaid %	42.4%	45.5%	44.3%	42.7%	47.4%	54.7%	58.2%	57.4%	58.6%	59.1%	48.7%	49.6%	57.1%
Private %	52.1%	48.2%	49.1%	51.4%	47.4%	39.5%	35.7%	37.4%	34.8%	33.5%	35.9%	36.3%	29.5%
Net Patient Revenue/Day	$161	$164	$166	$176	$178	$189	$193	$184	$211	$224	$263	$264	$297
Cost/Day	$177	$160	$167	$174	$171	$179	$197	$199	$201	$237	$272	$308	$271
Avg Length of Stay	245.1 days	277.4 days	251.1 days	247.5 days	236.0 days	283.8 days	177.9 days	302.3 days	263.5 days	202.3 days	148.6 days	93.8 days	163.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$4.3M

Net patient income

$371.3K

Nonprofit Nonprofit Corporation

Net patient revenue

$4.3M

Net patient income

$371.3K

Other income

$23.3K

Payroll costs

$2.4M 55.3% of net patient revenue

Other operating costs

$1.6M

Total costs

$3.9M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (47% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 47%

Private pay 35%

Medicaid 18%

Coverage residents most often leave under.

Medicare 48%

Private pay 40%

Medicaid 11%

0.0 miles from city center Estimated distance in miles from New London's city center to New London Specialty Care's address, calculated via Google Maps.

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Bethany Home Retirement Center	NH IL MC SNF	Dubuque (Eagle Point District)	-	66	-	69	1 Bed / 2 Bed
Sunrise Retirement Community	NH AL IL MC RC SNF	Sioux City	-	74	A+	22	Studio
Green Hills Retirement Community	NH AL IL MC SNF	Ames (Hamilton Drive)	-	56	-	18	1 Bed / 2 Bed
Meth Wick Community	NH AL IL MC RC SNF	Cedar Rapids (The Meth-Wick Community)	-	69	-	23	-
New London Specialty Care	NH SNF	New London	-	46	-	46	-

Nursing Home Explorer

Is New London Specialty Care in a walkable area?

New London Specialty Care has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of New London Specialty Care?

According to IA state health department records, New London Specialty Care's license number is 440187.

When does New London Specialty Care's license expire?

According to IA state health department records, New London Specialty Care's license expires on August 1, 2026.

What is the occupancy rate at New London Specialty Care?

New London Specialty Care's occupancy is 98%.

Are pets allowed at New London Specialty Care?

No, New London Specialty Care has a no-pet policy.

What is the best email address for New London Specialty Care?

The team at New London Specialty Care can be reached at NewLondonAdministrator@careinitiatives.org.

Does New London Specialty Care operate as a for-profit or non-profit?

New London Specialty Care is registered as a non-profit in IA.

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New London Specialty Care

Overview of New London Specialty Care

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact New London Specialty Care

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

31 Certified Nursing Assistant

8 Licensed Practical Nurse

12 Registered Nurse

4 Nurse Practitioner

4 Clinical Nurse Specialist

2 Administrator

3 Medication Aide/Technician

1 Dietitian

1 Mental Health Service Worker

5 Physical Therapy Aide

2 Speech Language Pathologist

3 Respiratory Therapy Technician

2 Other Dietary Services Staff

1 Medical Director

1 Qualified Social Worker

4 Physical Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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