Total health inspections
5
Massachusetts average 4.5
Last Health inspection on Sep 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New Pond Village
Nursing Home, Assisted Living, Independent Living & Memory Care · Massachusetts, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
New Pond Village
Nursing Home, Assisted Living, Independent Living & Memory Care · Massachusetts, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
New Pond Village accepts Medicare, Medicaid, and private pay.
Overview of New Pond Village
Situated in the beautiful neighborhood of Walpole, MA, the New Pond Village is a trusted senior living community that offers independent living, assisted living, and memory care services. This community provides a relaxed and maintenance free living for all its residents. Spacious and cozy accommodations tailored to the needs of its residents are available. With a dedicated and trained team, residents can avail varying levels of care and support through its Lifecare contract. In terms of memory care, those with cognitive conditions are supported by certified dementia practitioners.
Experience its top-notch amenities and services including housekeeping and laundry services and on-site salon and barbershop. Indulge in gourmet dining experience prepared a talented culinary team. Participate in a full calendar of activities to further enhance wellness and social engagements. With the New Pond Village, seniors are assured of a wonderful retirement experience.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 41st out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 41st out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 51m per day
Rank #41 / 89Nurse hours — State benchmarkedThis home is ranked 41st out of 89 homes in Massachusetts. Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 89 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
-10%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day |
Types of Care at New Pond Village
Assisted Living
Independent Living
Memory Care
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
91.6%
Rank #25 / 92Occupancy rate — State benchmarkedThis home is ranked 25th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
101 days
Occupancy rate
91.6%
Rank #25 / 92Occupancy rate — State benchmarkedThis home is ranked 25th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
101 days
64-bed community Rank #200 / 279Bed count — State benchmarkedThis home is ranked 200th out of 279 homes in Massachusetts. Shows this facility's certified or reported bed count compared to other Massachusetts SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
28 years in operation Rank #56 / 180Years in operation — State benchmarkedThis home is ranked 56th out of 180 homes in Massachusetts. Shows how long this facility has been in operation compared to other Massachusetts SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 25 / 100 Rank #379 / 499Walk Score — State benchmarkedThis home is ranked 379th out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: F (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
AwardsBoston Magazine Top Senior Living Community, U.S. News & World Report Best Independent Living Community, U.S. News & World Report Best Memory Care
Year Opened2017
Nonprofit OwnershipNo
Traditional
49 units
Special Care
15 units
Low Income Rooms
Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility.
No
Total beds
64 units
Staffing
Key information about the people who lead and staff this community.
ContactTom Grape, Chairperson/CEO
Not co-located with a nursing home
Fax(508) 668-8893
Business HoursMonday-Friday 9:00am- 5:00pm
Restaurant Style Dining Options
On- And Off-Campus Activities
Individualized Care
Comfortable Apartment Homes
Large Secure Courtyard
Customized Dining Experience
Pets Welcome
Casual Atmosphere
On- And Off-Campus Entertainment & Excursions
Health Inspection History
Inspections
Total health citations
17
Rank #26 / 89Health citations — State benchmarkedThis home is ranked 26th out of 89 homes in Massachusetts. Shows this facility's total health deficiency citations benchmarked to the Massachusetts State average, with a ranking across all 89 MA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Massachusetts average 32.7
Citations per inspection
3.4
Rank #11 / 89Citations per inspection — State benchmarkedThis home is ranked 11th out of 89 homes in Massachusetts. Shows average deficiency citations per CMS inspection for this facility versus the Massachusetts mean across 89 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 17 citations resulted from standard inspections; and 2 of 17 resulted from complaint investigations.
Breakdown of citation severity (last 6 years)
Critical health citations
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious health citations
1
33% better than Massachusetts averageMassachusetts average: 1.5
Citations history (last 6 years)
Infection Control moderate citation
Sep 04, 2024
Corrected
Pharmacy moderate citation
Sep 04, 2024
Corrected
Quality of Care moderate citation
Sep 04, 2024
Corrected
Care Planning minor citation
Sep 04, 2024
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
167
Employees
160
Contractors
7
Staff to resident ratio
1.31:1
21% worse than Massachusetts average
Avg staff/day
78
Average shift
7.8 hours
0% compared with Massachusetts average
Total staff hours (quarter)
56,259
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
83
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.9%
1,045 contractor hours this quarter
Feeding Assistant: 3
Qualified Activities Professional: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Other Physician: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 83 | 0 | 83 | 27,341 | 92 | 100% | 8 |
| Licensed Practical Nurse | 26 | 0 | 26 | 11,065 | 92 | 100% | 8.1 |
| Registered Nurse | 9 | 0 | 9 | 2,807 | 90 | 98% | 7.8 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,605 | 92 | 100% | 7.4 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,400 | 70 | 76% | 7.9 |
| RN Director of Nursing | 6 | 0 | 6 | 2,266 | 90 | 98% | 8.2 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,254 | 67 | 73% | 7 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,013 | 92 | 100% | 6.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,000 | 64 | 70% | 8.9 |
| Speech Language Pathologist | 3 | 0 | 3 | 865 | 72 | 78% | 6.5 |
| Feeding Assistant | 0 | 3 | 3 | 748 | 64 | 70% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 482 | 61 | 66% | 7.9 |
| Administrator | 1 | 0 | 1 | 481 | 62 | 67% | 7.8 |
| Dietitian | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 438 | 66 | 72% | 6.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 376 | 47 | 51% | 8 |
| Physical Therapy Aide | 2 | 0 | 2 | 344 | 57 | 62% | 4.5 |
| Medical Director | 0 | 1 | 1 | 182 | 26 | 28% | 7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 59 | 9 | 10% | 6.5 |
| Qualified Activities Professional | 0 | 1 | 1 | 45 | 14 | 15% | 3.2 |
| Other Physician | 0 | 1 | 1 | 11 | 2 | 2% | 5.5 |
83 Certified Nursing Assistant
% of Days
100%
26 Licensed Practical Nurse
% of Days
100%
9 Registered Nurse
% of Days
98%
7 Other Dietary Services Staff
% of Days
100%
5 Clinical Nurse Specialist
% of Days
76%
6 RN Director of Nursing
% of Days
98%
4 Physical Therapy Assistant
% of Days
73%
7 Respiratory Therapy Technician
% of Days
100%
2 Mental Health Service Worker
% of Days
70%
3 Speech Language Pathologist
% of Days
78%
3 Feeding Assistant
% of Days
70%
1 Nurse Practitioner
% of Days
66%
1 Administrator
% of Days
67%
1 Dietitian
% of Days
65%
2 Qualified Social Worker
% of Days
72%
1 Occupational Therapy Aide
% of Days
51%
2 Physical Therapy Aide
% of Days
62%
1 Medical Director
% of Days
28%
1 Occupational Therapy Assistant
% of Days
10%
1 Qualified Activities Professional
% of Days
15%
1 Other Physician
% of Days
2%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.6
13% worse than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
26% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.2%
Percent of long-stay residents whose need for help with daily activities has increased
21.2%
13% worse than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.9%
Percent of long-stay residents whose ability to move independently worsened
20.9%
8% worse than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
51% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
24% worse than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.9%
Percent of long-stay high risk residents with pressure ulcers
3.9%
16% better than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
20% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.4%
Percent of long-stay residents who lose too much weight
7.4%
44% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.9%
Percent of long-stay residents who have depressive symptoms
4.9%
54% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.5%
Percent of long-stay residents who received an antipsychotic medication
7.5%
63% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
In line with Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
20% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
56% better than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.7%
12% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
46% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
53% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
12 - 13 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
127
Medicare
19
15% of residents
Medicaid
78
61.4% of residents
Private pay or other
30
23.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for New Pond Village based on CMS SNF Cost Reports.
Occupancy Rate
91.6%
↓ 2.9pp vs 2022
Net Income
$72.3K
↓ ~$359.6K vs 2022
Total Payroll
$11.5M
↑ ~$627.3K vs 2022
Profit Margin
0.4%
↓ 1.8pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$20.1M
Profit
$72.3K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$20.1M Rank #49 / 92Revenue — State benchmarkedThis home is ranked 49th out of 92 homes in Massachusetts. Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$72.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #32 / 92Payroll — State benchmarkedThis home is ranked 32nd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$11.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #32 / 92Payroll — State benchmarkedThis home is ranked 32nd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.0M
What does this home offer?
Room Sizes: 578 / 590 / 851 / 864 sq. ft
Housing Options: 1 Bed / 2 Bed / 3 Bed
Building Type: Mid-rise
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for New Pond Village
New Pond Village 2
New Pond Village1 2
New Pond Village2 2
New Pond Village3 2
Places of interest near New Pond Village
2.5 miles from city center
Estimated distance in miles from Walpole's city center to New Pond Village's address, calculated via Google Maps.
— 2 miles to nearest hospital (Norwood Hospital)
Calculate Travel Distance to New Pond Village
Add your location
Financial Assistance for
Nursing Home in Massachusetts
New Pond Village is located in Walpole, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Frequently Asked Questions about New Pond Village
What neighborhood is New Pond Village in?
New Pond Village is in the Plimptonville neighborhood of Walpole.
Is New Pond Village in a walkable area?
New Pond Village has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
How long has New Pond Village been in business?
According to the BBB and MA state health department records, New Pond Village has been operating for approximately 9 years.
Does New Pond Village operate as a for-profit or non-profit?
New Pond Village is registered as a for-profit in MA.
How many beds does New Pond Village have?
New Pond Village has 64 beds.
Are there photos of New Pond Village?
Yes — there are 8 photos of New Pond Village in the photo gallery on this page.
What is the address of New Pond Village?
New Pond Village is located at 180 Main St, Walpole, MA 02081, United States.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for New Pond Village
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
