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North Hills Life Care & Rehab
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Fayetteville, AR
Interior view of a welcoming lobby area A well-furnished private resident room with amenities Cozy common area with comfortable seating and decor Reception area in a nursing home facility Cozy common area with comfortable seating and decor Cozy common area with seating and decorative elements

North Hills Life Care & Rehab

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Fayetteville, AR
27 E Appleby Rd, Fayetteville, AR 72703 View map Calculator: See prices in your area
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Overview of North Hills Life Care & Rehab

North Hills Life Care & Rehab is a well-regarded nursing home in Fayetteville, AR, that offers comprehensive care options, including memory care, long-term care, and short-term rehabilitation. The community has a nurturing and home-like environment, ensuring older adults are comfortable and safe. With 24-hour care, medication management, and a dementia-trained team, residents receive the utmost attention and care during their stay. Personalized care plans are also created to meet residents’ unique needs and preferences.

Group engagement, light exercises, and art therapy are among the activities that residents can participate in to stay active and socially connected. Serene walking paths and accessible communal areas allow residents to relax and interact with their surroundings. Washington Regional Medical Center, North Hills, shops, and restaurants are also located nearby, ensuring residents have easy access to their healthcare needs and leisure. As one of the trusted choices for senior living in Arkansas, this nursing home continuously provides the highest quality of care to help older adults live to their potential.

Facility Direct Line (479) 444-9000
Facility Direct Line (479) 444-9000

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Arkansas averages

Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
23m
−4% State avg: 24m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
58m
Avg State avg: 57m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 38m
−4% State avg: 2h 44m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 7m
−11% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−50% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
8m
−50% State avg: 16m per day · National avg: 29m per day

5 of 6 metrics below state avg

By The Numbers

Community insights.

Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #122 / 394Walk Score — State benchmarkedThis home is ranked 122nd out of 394 homes we track in Arkansas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arkansas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
46 / 100

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Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.19
40% better than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.46
33% better than Arkansas average

Arkansas average: 2.18

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 12.2%
52% better than Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 19.0%
38% worse than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 63.6%
19% better than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 49.9%
In line with Arkansas average

Arkansas average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Places of interest near North Hills Life Care & Rehab

Address 3.8 miles from city center Info Estimated distance in miles from Fayetteville's city center to North Hills Life Care & Rehab's address, calculated via Google Maps.

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Compare Nursing Homes around Fayetteville

Info below is compiled from CMS reports & the AR Dept. of Human Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arkansas average is: 46.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
North Hills Life Care and Rehab ★ ★ ★ ★ ★
NH
MC
RC
SNF
Fayetteville
92
Facility 92
AR AVG 84
Rank #155 / 329
84.3%
Facility 84.3%
AR AVG 67.4%
Rank #28 / 161
+25%
4.70
Facility 4.70
AR AVG 4.67
Rank #82 / 186
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +12%+1%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 188
24
Facility 24
AR AVG 21.8
Rank #125 / 187
6.0
Facility 6.0
AR AVG 5.3
Rank #133 / 187
-78--Mark Miller
$9.1MFiscal year ending 12/2023
Facility $9.1MFiscal year ending 12/2023
AR AVG $9.1M
Rank #85 / 177
$4.5MFiscal year ending 12/2023
Facility $4.5MFiscal year ending 12/2023
AR AVG $4.1M
Rank #58 / 177
49.4%Fiscal year ending 12/2023
Facility 49.4%Fiscal year ending 12/2023
AR AVG 46%
Rank #36 / 177
45398
Katherines Place at Wedington ★ ★ ★ ★ ☆
NH
MC
RC
SNF
Fayetteville
109
Facility 109
AR AVG 84
Rank #100 / 329
86.2%
Facility 86.2%
AR AVG 67.4%
Rank #22 / 161
+28%
4.42
Facility 4.42
AR AVG 4.67
Rank #114 / 186
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +25%-5%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 188
26
Facility 26
AR AVG 21.8
Rank #141 / 187
6.5
Facility 6.5
AR AVG 5.3
Rank #147 / 187
-94A+-Kelly Souza
$11.3MFiscal year ending 12/2023
Facility $11.3MFiscal year ending 12/2023
AR AVG $9.1M
Rank #42 / 177
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
AR AVG $4.1M
Rank #34 / 177
46.5%Fiscal year ending 12/2023
Facility 46.5%Fiscal year ending 12/2023
AR AVG 46%
Rank #61 / 177
45434
Fayetteville Health and Rehabilitation Center ★ ★ ★ ☆ ☆
NH
MC
SNF
Fayetteville
140
Facility 140
AR AVG 84
Rank #18 / 329
65.7%
Facility 65.7%
AR AVG 67.4%
Rank #91 / 161
-3%
4.63
Facility 4.63
AR AVG 4.67
Rank #88 / 186
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -23%-1%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 188
38
Facility 38
AR AVG 21.8
Rank #178 / 187
9.5
Facility 9.5
AR AVG 5.3
Rank #179 / 187
-92-
15
Facility 15
AR AVG 35
Rank #311 / 394
Jesse White
$11.5MFiscal year ending 12/2023
Facility $11.5MFiscal year ending 12/2023
AR AVG $9.1M
Rank #39 / 177
$4.8MFiscal year ending 12/2023
Facility $4.8MFiscal year ending 12/2023
AR AVG $4.1M
Rank #47 / 177
41.6%Fiscal year ending 12/2023
Facility 41.6%Fiscal year ending 12/2023
AR AVG 46%
Rank #125 / 177
45220
Butterfield Trail Village ★ ★ ★ ☆ ☆
NH
AL
IL
SNF
Fayetteville
87
Facility 87
AR AVG 84
Rank #166 / 329
46.0%
Facility 46.0%
AR AVG 67.4%
Rank #140 / 161
-32%
8.25
Facility 8.25
AR AVG 4.67
Rank #1 / 186
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +19%+77%
$58.0k
Facility $58.0k
AR AVG $27.3k
Rank #181 / 188
21
Facility 21
AR AVG 21.8
Rank #99 / 187
3.0
Facility 3.0
AR AVG 5.3
Rank #13 / 187
340-
39
Facility 39
AR AVG 35
Rank #164 / 394
Michael Spears
$15.2MFiscal year ending 12/2023
Facility $15.2MFiscal year ending 12/2023
AR AVG $9.1M
Rank #7 / 177
$9.6MFiscal year ending 12/2023
Facility $9.6MFiscal year ending 12/2023
AR AVG $4.1M
Rank #2 / 177
63.2%Fiscal year ending 12/2023
Facility 63.2%Fiscal year ending 12/2023
AR AVG 46%
Rank #12 / 177
45125
Nursing Home Explorer

Financial Assistance for
Nursing Home in Arkansas

North Hills Life Care & Rehab is located in Fayetteville, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age —
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Frequently Asked Questions about North Hills Life Care & Rehab

Is North Hills Life Care & Rehab in a walkable area?

North Hills Life Care & Rehab has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at North Hills Life Care & Rehab?

No, North Hills Life Care & Rehab has a no-pet policy.

Are there photos of North Hills Life Care & Rehab?

Yes — there are 6 photos of North Hills Life Care & Rehab in the photo gallery on this page.

What is the address of North Hills Life Care & Rehab?

North Hills Life Care & Rehab is located at 27 E Appleby Rd, Fayetteville, AR 72703.

What is the phone number of North Hills Life Care & Rehab?

(479) 444-9000 will put you in contact with the team at North Hills Life Care & Rehab.

Is North Hills Life Care & Rehab Medicare or Medicaid certified?

North Hills Life Care & Rehab is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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