
Orchard Pointe at Arrowhead
Assisted Living in Glendale
Orchard Pointe at Arrowhead
Assisted Living in Glendale
Orchard Pointe prides itself on being a leading senior care provider that offers quality assisted living, memory care, and home health services in Glendale, AZ. During their stay, residents will discover endless possibilities that encourage independence and individuality while fulfilling holistic wellness. This leading retirement community has bountiful opportunities for residents to take advantage of and create new, lasting friendships along the way. At Orchard Pointe, the aging experience is enjoyable and unforgettable—because “that’s what living better is all about.”
As a proud Heritage community, Orchard Pointe has carefully curated personalized care plans that help holistic growth. Assisted living and memory care residents are eligible for furnished apartments with utilities, transportation services, delicious meal plans, and ADLs. Its home health unit offers nursing services, such as rehabilitative therapy, hospice care, palliative care, wound care, and pain management. Its memory care unit exclusively offers its Snapshots program that focuses on specialized memory care support for mild cognitive impairment.
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
8 years in operation
An established community with some operational experience and growing routines.
Walk Score: 62 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Services
About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceJune 22, 2017
ExpirationMay 31, 2026
License NumberAL10380C
QualificationHealth Care
Orchard Pointe at Arrowhead is administrated by Jennifer Hellbusch.
Staffing
Key information about the people who lead and staff this community.
ContactJennifer Hellbusch
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
4 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
4 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
4 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Latest inspection
Date
August 11, 2025
Complaint
Results
No deficiencies
8 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 9 deficiencies
2.0 deficiencies per inspection
Arizona average: 1.8 deficiencies per inspection
Inspection Report Summary for Orchard Pointe at Arrowhead
The most recent inspection on August 11, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies related primarily to personnel documentation, including missing CPR and training records, as well as issues with policy reviews and documentation of services in resident records. Enforcement actions in August 2023 included fines totaling $2,000 for failure to maintain required personnel records, which were paid in full. Complaint investigations conducted in 2025 were unsubstantiated and did not result in any deficiencies. The facility’s record indicates improvement in compliance since the enforcement actions and multiple deficiencies identified in mid-2023.
Living Spaces & Floor Plans
Financial Assistance for
Assisted Living in Arizona
Orchard Pointe at Arrowhead is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Places of interest near Orchard Pointe at Arrowhead
7.5 miles from city center
Estimated distance in miles from Glendale's city center to Orchard Pointe at Arrowhead's address, calculated via Google Maps.
— 0.97 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Orchard Pointe at Arrowhead
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Glendale The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| Orchard Pointe at Arrowhead |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Glendale (Coventry Estates) | 120 | No | 62 | - | 8 | Jennifer Hellbusch | 4 | 4 | 8 | 2.0 |
| Sunflower Hills Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Glendale (Woodridge Vi) | 10 | No | 32 | Private / Shared Rooms | - | Elijah Bennett | 1 | 0 | 0 | 0.0 |
| Arizona’s Golden Heart |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glendale (Arrowhead Ranch) | 7 | No | 14 | Private / Semi-Private Rooms | 17 | Aurelia Horga | 1 | 0 | 1 | 1.0 |
| Unique Family to Family Assisted Living Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glendale (Patrick Ranch Hoa) | - | No | 13 | Private / Shared Rooms | - | - | 0 | 0 | 0 | - |
| Comfort Assisted Living Home 2 LLC |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glendale (Deer Valley) | - | No | 9 | Private / Shared Rooms | - | - | 0 | 0 | 0 | - |
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