Osborn Home Care

Nursing Home, Home Care, Memory Care & Skilled Nursing · Rye, NY

CMS overall rating

101 Theall Road, Rye, NY 10580 View map

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Osborn Home Care accepts Medicare and private pay.

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Osborn Home Care accepts Medicare and private pay.

Overview of Osborn Home Care

Live without worries with Osborne Home Care, a distinct home care provider in Rye, NY, offering personal care, skilled care, memory care, and live-in care. The agency’s comprehensive care options allow older adults to live comfortably and safely. Light housekeeping, medication reminders, and 24-hour supervision are provided, so older adults can keep their peace of mind.

Companionship and emotional support are available to ease older adults’ loneliness and promote social engagement. The agency also provides wound care, post-surgical care, and pain management for older adults’ healthcare needs. Serving Fairfield, Westchester, and Bronx, this home care provider ensures older adults have the finest retirement experience in the safety of their homes.

Facility Direct Line (914) 449-5882

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

4h 1m per day

This facility New York avg (3h 35m per day)

vs New York avg

+12%

1 of 6 metrics below state avg

Standout metric Physical Therapist is +302% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	54m per day	▲ 27% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	54m per day	▲ 16% State avg: 47m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 57m per day	▲ 35% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 4m per day	▲ 26% State avg: 3h 14m per day · National avg: 3h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	27m per day	▲ 302% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	27m per day	▼ 6% State avg: 29m per day · National avg: 29m per day

Capacity and availability

40 days

84-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 33 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

83%

Lower than the New York average: 88.3%

Occupied beds

70 / 84

Average occupied beds in New York homes 166 beds

CountyWestchester

Pets not allowed

Since 2019 · 7 years of data 0 enforcement actions 21 violations 4 inspections

Inspection Score

6 points above the New York average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. New York state average

Overall vs. NY average

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	4	9	This facility has had 56% fewer total inspections than the New York average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	6	This facility has 100% fewer complaint visits than a typical New York assisted living residence (0 vs. NY avg 6).↓ 100% better Rank #1 / 319 Complaint visits — State benchmarked This home is ranked 1st out of 319 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.

Violations Violations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total violations Formal regulatory issues recorded by inspectors across all inspection types.	21	14.5	This facility has 45% more total violations than a typical New York assisted living residence (21 vs. NY avg 14.5).↑ 45% worse Rank #1 / 319 Total violations — State benchmarked This home is ranked 1st out of 319 homes in New York for violations. Shows this facility's violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.
Violations per inspection Average violations per inspection.	5.3	1.6	This facility has 231% more violations per inspection than a typical New York assisted living residence (5.3 vs. NY avg 1.6).↑ 231% worse Rank #1 / 319 Violations per inspection — State benchmarked This home is ranked 1st out of 319 homes in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.

Show Inspection Reports

Inspections since 2019

Total health inspections 4

New York average 3.6

Last Health inspection on Feb 2025

Total health citations

New York average 18.5

Citations per inspection

5.25

New York average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 21 citations resulted from standard inspections; 2 of 21 resulted from complaint investigations; and 5 of 21 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)

Critical health citations

100% better than New York average

New York average: 0.2

Serious health citations

100% better than New York average

New York average: 0.2

0 critical citations New York average: 0.2

0 serious citations New York average: 0.2

18 moderate citations New York average: 17.4

3 minor citations New York average: 0.7

Citations history (last 7 years)

Administration moderate citation Feb 19, 2025

Corrected

Nursing Services moderate citation Feb 19, 2025

Corrected

Nutrition moderate citation Feb 19, 2025

Corrected

Quality of Care moderate citation Feb 19, 2025

Corrected

Total Cases 3

Active Cases 1

Closed 2

Since 2019

Most Recent 2025

Next Court Date Jun 10, 2026

View full lawsuit report

Total staff 156

Employees 143

Contractors 13

Staff to resident ratio 1.86 : 1

960% more staff per resident than New York average

Avg staff/day 65

Average shift 7.3 hours

5% worse than New York average

Total staff hours (quarter) 43,882

Nursing staff breakdown

7.8 hours

8 hours

7.5 hours

Contractor staffing

4,114 contractor hours this quarter

Certified Nursing Assistant: 4 Registered Nurse: 4 Licensed Practical Nurse: 3 Medical Director: 1 Dental Services Staff: 1

Staff by category


Certified Nursing Assistant	59	4	63	19,890	92	100%	7.5
Licensed Practical Nurse	12	3	15	5,663	92	100%	8
Registered Nurse	15	4	19	3,519	92	100%	7.8
Respiratory Therapy Technician	18	0	18	3,022	91	99%	5.7
Dietitian	11	0	11	2,466	92	100%	7.5
Clinical Nurse Specialist	6	0	6	2,100	63	68%	7.2
Physical Therapy Aide	5	0	5	1,407	90	98%	7.7
Physical Therapy Assistant	6	0	6	1,370	87	95%	6.9
Speech Language Pathologist	3	0	3	1,229	69	75%	7.3
Therapeutic Recreation Specialist	1	0	1	433	60	65%	7.2
Dental Services Staff	1	1	2	407	48	52%	7.6
Occupational Therapy Aide	1	0	1	390	41	45%	9.5
Nurse Practitioner	1	0	1	383	51	55%	7.5
RN Director of Nursing	1	0	1	377	50	54%	7.5
Administrator	1	0	1	345	47	51%	7.3
Mental Health Service Worker	1	0	1	330	44	48%	7.5
Qualified Social Worker	1	0	1	289	45	49%	6.4
Medical Director	0	1	1	264	66	72%	4

63 Certified Nursing Assistant

% of Days 100%

15 Licensed Practical Nurse

% of Days 100%

19 Registered Nurse

% of Days 100%

18 Respiratory Therapy Technician

% of Days 99%

11 Dietitian

% of Days 100%

6 Clinical Nurse Specialist

% of Days 68%

5 Physical Therapy Aide

% of Days 98%

6 Physical Therapy Assistant

% of Days 95%

3 Speech Language Pathologist

% of Days 75%

1 Therapeutic Recreation Specialist

% of Days 65%

2 Dental Services Staff

% of Days 52%

1 Occupational Therapy Aide

% of Days 45%

1 Nurse Practitioner

% of Days 55%

1 RN Director of Nursing

% of Days 54%

1 Administrator

% of Days 51%

1 Mental Health Service Worker

% of Days 48%

1 Qualified Social Worker

% of Days 49%

1 Medical Director

% of Days 72%

View All Staffing Data in Poughkeepsie

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.6

29% worse than New York average

New York average: 9.8

Functional decline score 34.7

91% worse than New York average

New York average: 18.1

Long-stay resident measures

Need for Help with Daily Activities Increased 36.3%

120% worse than New York average

New York average: 16.4%

Low Risk Residents with Bowel/Bladder Incontinence 33.1%

55% worse than New York average

New York average: 21.4%

Falls with Major Injury 0.8%

74% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers 8.4%

17% worse than New York average

New York average: 7.2%

Urinary Tract Infection 1.6%

14% worse than New York average

New York average: 1.4%

Lost Too Much Weight 5.1%

17% better than New York average

New York average: 6.1%

Depressive Symptoms 0.0%

100% better than New York average

New York average: 18.1%

Antipsychotic Use 21.7%

72% worse than New York average

New York average: 12.6%

Pneumococcal Vaccine 82.0%

10% worse than New York average

New York average: 91.4%

Influenza Vaccine 94.1%

In line with New York average

New York average: 95.2%

Short-stay resident measures

Pneumococcal Vaccine 87.0%

13% better than New York average

New York average: 76.6%

Antipsychotic medication increase 0.3%

76% better than New York average

New York average: 1.3%

Influenza Vaccine 88.6%

12% better than New York average

New York average: 78.8%

Breakdown by payment type

Medicare

70% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

30% of new residents, often for short stays.

Typical stay 2 - 3 months

Total residents 84

Private pay or other

100% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Osborn Home Care from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 89.6% ↓ 0.7pp vs 2022

Net Patient Income -$10.3M ↑ ~$1.5M vs 2022

Payroll Costs $41.6M ↑ ~$3.3M vs 2022

Operating Margin -16.0% ↑ 3.8pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	94.1%	92.9%	94.9%	91.8%	95.9%	94.5%	94.5%	93.5%	95.1%	79.7%	82.1%	90.2%	89.6%
Beds	84	84	84	84	84	84	84	84	84	84	84	84	84
Net Income	-$2,362,189	$3,163,033	$4,509,744	-$1,824,547	-$8,381,290	-$4,392,215	$1,702,421	-$8,003,975	$2,080,180	-$1,800,601	-$425,535	-$22,303,324	-$18,106,521
Gross Revenue	$39,707,764	$42,253,239	$46,078,451	$49,301,322	$53,306,774	$56,873,617	$60,050,492	$59,598,005	$61,426,989	$56,888,626	$56,597,972	$59,136,112	$63,970,735
Operating Expenses	$45,865,396	$47,983,192	$51,154,178	$55,226,165	$60,485,078	$64,775,156	$68,095,698	$66,725,255	$68,219,606	$69,272,159	$68,482,168	$70,837,109	$74,221,661
Net Patient Income	-$6,157,632	-$5,729,953	-$5,075,727	-$5,924,843	-$7,178,304	-$7,901,539	-$8,045,206	-$7,127,250	-$6,792,617	-$12,383,533	-$11,884,196	-$11,700,997	-$10,250,926
Net Patient Revenue	$39,707,764	$42,253,239	$46,078,451	$49,301,322	$53,306,774	$56,873,617	$60,050,492	$59,598,005	$61,426,989	$56,888,626	$56,597,972	$59,136,112	$63,970,735
Payroll Costs	$23,881,433	$24,935,968	$26,990,704	$28,680,914	$32,020,056	$35,532,944	$37,437,700	$36,633,160	$38,026,677	$38,746,088	$37,982,090	$38,332,675	$41,636,611
Operating Margin %	-15.5%	-13.6%	-11.0%	-12.0%	-13.5%	-13.9%	-13.4%	-12.0%	-11.1%	-21.8%	-21.0%	-19.8%	-16.0%
Medicare %	28.1%	30.9%	30.0%	29.1%	35.0%	29.5%	30.9%	30.2%	23.6%	27.7%	35.7%	39.3%	42.6%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	71.9%	69.1%	70.0%	70.9%	65.0%	70.5%	69.1%	69.8%	76.4%	72.3%	64.3%	60.7%	57.4%
Net Patient Revenue/Day	$1,377	$1,479	$1,584	$1,752	$1,813	$1,957	$2,072	$2,079	$2,108	$2,321	$2,249	$2,138	$2,330
Cost/Day	$1,590	$1,679	$1,758	$1,962	$2,058	$2,229	$2,350	$2,328	$2,341	$2,827	$2,721	$2,561	$2,703
Avg Length of Stay	62.2 days	53.7 days	58.9 days	50.1 days	49.7 days	55.4 days	48.9 days	48.1 days	62.1 days	52.1 days	43.4 days	43.1 days	40.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$64.0M

Net patient income

-$10.3M

Nonprofit Nonprofit Corporation

Net patient revenue

$64.0M

Net patient income

-$10.3M

Other income

$2.9M

Payroll costs

$41.6M 65.1% of net patient revenue

Other operating costs

$32.6M

Total costs

$74.2M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (70% of admissions), and a typical Medicare stay runs around 24 days.

Coverage residents most often arrive under.

Medicare 70%

Private pay 30%

Coverage residents most often leave under.

Medicare 65%

Private pay 35%

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

What neighborhood is Osborn Home Care in?

Osborn Home Care is in the City of Rye neighborhood of Rye.

Is Osborn Home Care in a walkable area?

Osborn Home Care has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Osborn Home Care?

Osborn Home Care's occupancy is 83%.

Are pets allowed at Osborn Home Care?

No, Osborn Home Care has a no-pet policy.

Does Osborn Home Care operate as a for-profit or non-profit?

Osborn Home Care is registered as a non-profit in NY.

How many beds does Osborn Home Care have?

Osborn Home Care has 84 beds.

What is the address of Osborn Home Care?

Osborn Home Care is located at 101 Theall Road, Rye, NY 10580.

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Osborn Home Care

Overview of Osborn Home Care

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Additional Policies & Features

Contact Osborn Home Care

Inspection History

Inspection Scorecard This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Violations Violations are formal regulatory issues recorded during state inspections.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Lawsuit overview for Osborn Home Care

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

63 Certified Nursing Assistant

15 Licensed Practical Nurse

19 Registered Nurse

18 Respiratory Therapy Technician

11 Dietitian

6 Clinical Nurse Specialist

5 Physical Therapy Aide

6 Physical Therapy Assistant

3 Speech Language Pathologist

1 Therapeutic Recreation Specialist

2 Dental Services Staff

1 Occupational Therapy Aide

1 Nurse Practitioner

1 RN Director of Nursing

1 Administrator

1 Mental Health Service Worker

1 Qualified Social Worker

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

CCRC

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Osborn Home Care

Calculate Travel Distance to Osborn Home Care

Financial Assistance for Home Care in New York

Community First Choice Option

Expanded In-Home Services for the Elderly Program (EISEP)

Guides for Better Senior Living

Financial Assistance for
Home Care in New York