Total staff
198
Employees
84
Contractors
114
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Our Lady’s Haven Skilled Nursing & Rehabilitative Care
Nursing Home, Memory Care, Hospice Care & Respite Care · Fairhaven, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Our Lady’s Haven Skilled Nursing & Rehabilitative Care
Nursing Home, Memory Care, Hospice Care & Respite Care · Fairhaven, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Our Lady’s Haven Skilled Nursing & Rehabilitative Care accepts Medicare, Medicaid, and private pay.
Our Lady’s Haven Skilled Nursing & Rehabilitation in Fairhaven, MA, is a nursing home that offers palliative care, rehabilitation, and skilled nursing. Promoting a nurturing and welcoming environment, the community ensures older adults’ comfort and safety. Residents can also focus on their recovery with exceptional services, including round-the-clock nursing care, well-balanced meals, and pain management. Through personalized care plans, the community goes above and beyond to improve residents’ quality of life.
Celebrations, light exercises, and various games provide residents with more opportunities to try new hobbies and have fun. Residents can also freely interact with their surroundings and rest in the lively dining room and spacious common areas. The Acushnet River, restaurants, and shops are also located nearby, ensuring a laid-back lifestyle. This nursing home has high standards of care dedicated to older adults’ welfare, making it a good option for senior living in Massachusetts.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 30th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 30th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 4m per day
Rank #30 / 89Nurse hours — State benchmarkedThis home is ranked 30th out of 89 homes in Massachusetts. Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 89 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
+3%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 27m per day |
Types of Care at Our Lady’s Haven Skilled Nursing & Rehabilitative Care
Nursing Home
Memory Care
Hospice Care
Respite Care
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
64.8%
Rank #77 / 92Occupancy rate — State benchmarkedThis home is ranked 77th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
152 days
Occupancy rate
64.8%
Rank #77 / 92Occupancy rate — State benchmarkedThis home is ranked 77th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
152 days
Walk Score: 67 / 100 Rank #185 / 499Walk Score — State benchmarkedThis home is ranked 185th out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.64:1
59% better than Massachusetts average
Avg staff/day
44
Average shift
7.4 hours
6% worse than Massachusetts average
Total staff hours (quarter)
29,769
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
37
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
94
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
19.3%
5,733 contractor hours this quarter
Certified Nursing Assistant: 47
Licensed Practical Nurse: 31
Registered Nurse: 18
Speech Language Pathologist: 4
Respiratory Therapy Technician: 4
Physical Therapy Aide: 3
Physical Therapy Assistant: 2
Mental Health Service Worker: 1
Qualified Social Worker: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 47 | 47 | 94 | 16,802 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 6 | 31 | 37 | 3,395 | 92 | 100% | 8.1 |
| Registered Nurse | 9 | 18 | 27 | 3,391 | 92 | 100% | 6.9 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 1,781 | 90 | 98% | 8.1 |
| Dietitian | 4 | 0 | 4 | 1,252 | 92 | 100% | 6.6 |
| RN Director of Nursing | 2 | 0 | 2 | 626 | 64 | 70% | 7.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 504 | 63 | 68% | 6.6 |
| Administrator | 1 | 0 | 1 | 439 | 59 | 64% | 7.4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 414 | 57 | 62% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 390 | 52 | 57% | 7.5 |
| Mental Health Service Worker | 1 | 1 | 2 | 374 | 48 | 52% | 7.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 124 | 21 | 23% | 5.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 115 | 37 | 40% | 3.1 |
| Physical Therapy Aide | 0 | 3 | 3 | 64 | 19 | 21% | 3.4 |
| Qualified Activities Professional | 3 | 0 | 3 | 40 | 20 | 22% | 1.9 |
| Qualified Social Worker | 0 | 1 | 1 | 28 | 22 | 24% | 1.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 6 | 7% | 3.9 |
| Medical Director | 0 | 1 | 1 | 8 | 3 | 3% | 2.7 |
94 Certified Nursing Assistant
% of Days
100%
37 Licensed Practical Nurse
% of Days
100%
27 Registered Nurse
% of Days
100%
10 Clinical Nurse Specialist
% of Days
98%
4 Dietitian
% of Days
100%
2 RN Director of Nursing
% of Days
70%
4 Speech Language Pathologist
% of Days
68%
1 Administrator
% of Days
64%
2 Physical Therapy Assistant
% of Days
62%
1 Nurse Practitioner
% of Days
57%
2 Mental Health Service Worker
% of Days
52%
1 Occupational Therapy Aide
% of Days
23%
4 Respiratory Therapy Technician
% of Days
40%
3 Physical Therapy Aide
% of Days
21%
3 Qualified Activities Professional
% of Days
22%
1 Qualified Social Worker
% of Days
24%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
3%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
15% better than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
9% better than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
Percent of long-stay residents whose need for help with daily activities has increased
17.8%
5% better than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.6%
Percent of long-stay residents whose ability to move independently worsened
15.6%
20% better than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.0%
5% better than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
29% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.1%
Percent of long-stay high risk residents with pressure ulcers
2.1%
54% better than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.6%
Percent of long-stay residents with a urinary tract infection
2.6%
27% worse than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.4%
Percent of long-stay residents who lose too much weight
5.4%
5% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.0%
Percent of long-stay residents who received an antipsychotic medication
23.0%
13% worse than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.8%
In line with Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.5%
In line with Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.9%
In line with Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.2%
8% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
43% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
26% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
75
Medicare
1
1.3% of residents
Medicaid
42
56% of residents
Private pay or other
32
42.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Our Lady’s Haven Skilled Nursing & Rehabilitative Care based on CMS SNF Cost Reports.
Occupancy Rate
64.8%
↑ 2.4pp vs 2022
Net Income
-$282.3K
↑ ~$452.8K vs 2022
Total Payroll
$7.0M
↑ ~$500.3K vs 2022
Profit Margin
-2.1%
↑ 3.4pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$13.5M
Operating deficit
-$282.3K
Voluntary non-profit community
Operated by a church.
Home revenue
$13.5M Rank #69 / 92Revenue — State benchmarkedThis home is ranked 69th out of 92 homes in Massachusetts. Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$282.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #73 / 92Payroll — State benchmarkedThis home is ranked 73rd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #73 / 92Payroll — State benchmarkedThis home is ranked 73rd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.8M
What does this home offer?
Building Type: 3-story
On-site Medical Care and Health Services
Rehabilitative Support
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Our Lady’s Haven Skilled Nursing & Rehabilitative Care
1.2 miles from city center
Estimated distance in miles from Fairhaven's city center to Our Lady’s Haven Skilled Nursing & Rehabilitative Care's address, calculated via Google Maps.
Calculate Travel Distance to Our Lady’s Haven Skilled Nursing & Rehabilitative Care
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Financial Assistance for
Nursing Home in Massachusetts
Our Lady’s Haven Skilled Nursing & Rehabilitative Care is located in Fairhaven, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Compare Nursing Home around Fairhaven
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
| Our Lady’s Haven Skilled Nursing & Rehabilitative Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fairhaven | 116 | 64.8% | -21% | 4.07 | +7% | +3% | $0 | 35 | 8.8 | - | 79 | 67 | Diana Henry | $13.5M | $7.0M | 51.7% | 225485 | ||||
| Alden Court Nursing Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Fairhaven | 142 | 92.5% | +13% | 3.95 | -71% | +1% | $12.4k | 12 | 3.0 | 1 | 132 | 28 | Peter Gordon | $23.1M | $11.4M | 49.3% | 225387 | ||||
| Royal of Fairhaven Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairhaven | 86 | 82.1% | 0% | 3.43 | +4% | -13% | $8.6k | 17 | 4.3 | 2 | 75 | 54 | Kristie Celorier | $10.6M | $5.2M | 48.7% | 225117 |
Frequently Asked Questions about Our Lady’s Haven Skilled Nursing & Rehabilitative Care
Is Our Lady’s Haven Skilled Nursing & Rehabilitative Care in a walkable area?
Our Lady’s Haven Skilled Nursing & Rehabilitative Care has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the address of Our Lady’s Haven Skilled Nursing & Rehabilitative Care?
Our Lady’s Haven Skilled Nursing & Rehabilitative Care is located at 71 Center St, Fairhaven, MA 02719.
What is the phone number of Our Lady’s Haven Skilled Nursing & Rehabilitative Care?
(508) 999-4561 will put you in contact with the team at Our Lady’s Haven Skilled Nursing & Rehabilitative Care.
Is Our Lady’s Haven Skilled Nursing & Rehabilitative Care Medicare or Medicaid certified?
Yes — Our Lady’s Haven Skilled Nursing & Rehabilitative Care is a CMS-certified provider of Medicare and Medicaid.
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