Occupancy rate
100%
In line with North Carolina average
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Assisted Living in Durham
Our Promise Care Homes at Durham
Assisted Living in Durham
Our Promise Care Homes at Durham
Overview of Our Promise Care Homes at Durham
Surrounded by trees in Bay Point Drive, Durham, NC, Our Promise Care Homes at Durham is a distinct community that focuses on assisted living. The community goes above and beyond to provide a haven for up to six residents while providing them with top-tier care and support around the clock to live their daily lives without hassles. With a dedicated and highly trained team, residents can rest their worries knowing a trusted community has their backs.
Enjoy a jam-packed calendar of enriching activities and stimulating programs to maintain a blissful and healthy lifestyle. Have hassle-free dining with nutritious and delightful home-cooked meals that cater to dietary needs and tastes. Physical, occupational, and physical therapy are also provided alongside in-house physician visits to ensure residents get better to gain meaningful experiences in their golden years.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
6
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
100%
Residents per day
6
Occupancy rate
100%
Residents per day
6
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with North Carolina averageOccupied beds
6 / 6
Average residents
85 per day
StatusActive
CountyDurham
License NumberFCL-032-178
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Recreational Activities
Types of Care at Our Promise Care Homes at Durham
Assisted Living
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Show Inspection Reports
Latest inspection
Date
November 13, 2024
Annual Inspection7 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
1 Penalty — $800 total
2023-04-18: 10A NCAC 13G .0302 (b) - Design And Construction
Level: A2 · Amount: $800 · Status: Paid in Full
Compare Assisted Living around Durham The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
Brookdale Chapel Hill
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Chapel Hill (Falconbridge)
70
Yes
35
67.1%
87.50/200
24
79.2%
Private Rooms
Atria Southpoint Walk
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Durham
20
Yes
59
-
103.50/200
19
78.9%
Studio / 1 Bed / 2 Bed
Our Promise Care Homes at Durham
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Durham
6
No
19
100.0%
102.50/200
12
66.7%
Private Rooms
Rockbridge Senior Home Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Durham (Country Club Heights)
6
No
5
-
101.00/200
3
0%
Private Rooms
Livewell @ Hope Valley (Durham)
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Durham (Hope Valley)
6
Yes
0
-
102.50/200
5
40%
Private Rooms
Our Promise Care Homes at Durham Reviews
Share your thoughts and experiences about Our Promise Care Homes at Durham. Let’s celebrate the stories that make a difference!
Maria Bunch
BEWARE
This review is specific to the home in Chapel Hill but they are all run by the same person.The absolute negligence and incompetence of Brian Quenniville, the owner / manager of this home, are astounding. My mom lived in this home for a very brief period. The 3rd night there, a staff member literally pried her cherished diamond wedding set from her finger and stole it. A few weeks later, after I'd installed a camera, another staff member was recorded ABUSING Mom. Finally, about her 3rd month there, I came to visit as usual and found her in the bed covered in bruises and crying in immense pain. I asked the staff what had happened and was told she'd fallen out of her wheelchair a day prior, and that she had laid on the floor, yelling out for help, for 40 mins with the heavy custom made chair on top of her. The staff was outside. NO ONE notified me- her daughter and HCPOA,, or her husband. The staff notified Brian. He did nothing. NO ONE sought medical care for her. When I found her, i had her taken by EMS to the hospital, where she ultimately DIED from internal bleeding due to her injuries in the home.You can find a full report of this from DSS. The home was cited for multiple errors of negligence and for causing her death.What do you like most about living here?
Answer: My mom had jewelry stolen here, was abused here, and ultimately DIED as a result of astounding negligence.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 2
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: Avoid
How was the units offered in this community?
Answer: Avoid
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: Avoid
Are there any hidden fees or unexpected charges?
Answer: Avoid
Would you recommend this community to others looking for senior living options?
Answer: No.
Is there anything you wish you knew before moving in?
Answer: Avoid this place if you love your family
BEWARE
This review is specific to the home in Chapel Hill but they are all run by the same person.The absolute negligence and incompetence of Brian Quenniville, the owner / manager of this home, are astounding. My mom lived in this home for a very brief period. The 3rd night there, a staff member literally pried her cherished diamond wedding set from her finger and stole it. A few weeks later, after I'd installed a camera, another staff member was recorded ABUSING Mom. Finally, about her 3rd month there, I came to visit as usual and found her in the bed covered in bruises and crying in immense pain. I asked the staff what had happened and was told she'd fallen out of her wheelchair a day prior, and that she had laid on the floor, yelling out for help, for 40 mins with the heavy custom made chair on top of her. The staff was outside. NO ONE notified me- her daughter and HCPOA,, or her husband. The staff notified Brian. He did nothing. NO ONE sought medical care for her. When I found her, i had her taken by EMS to the hospital, where she ultimately DIED from internal bleeding due to her injuries in the home.You can find a full report of this from DSS. The home was cited for multiple errors of negligence and for causing her death.What do you like most about living here?
Answer: My mom had jewelry stolen here, was abused here, and ultimately DIED as a result of astounding negligence.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 2
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: Avoid
How was the units offered in this community?
Answer: Avoid
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: Avoid
Are there any hidden fees or unexpected charges?
Answer: Avoid
Would you recommend this community to others looking for senior living options?
Answer: No.
Is there anything you wish you knew before moving in?
Answer: Avoid this place if you love your family
Maria Bunch
https://info.ncdhhs.gov/dhsr/acls/adultcarepenalties.asphttps://info.ncdhhs.gov/dhsr/acls/star/docs/2025/20250620-100253.pdfWhat do you like most about living here?
Answer: N/A
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 2
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: Poor. Most cannot communicate. My mom could.
How was the units offered in this community?
Answer: N/a
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: My mom died here due to their negligence
Are there any hidden fees or unexpected charges?
Answer: I didn’t handle this aspect.
Would you recommend this community to others looking for senior living options?
Answer: absolutely not. Please go to the link I shared with you to see the report on my mom’s death there.
Is there anything you wish you knew before moving in?
Answer: No
https://info.ncdhhs.gov/dhsr/acls/adultcarepenalties.asphttps://info.ncdhhs.gov/dhsr/acls/star/docs/2025/20250620-100253.pdfWhat do you like most about living here?
Answer: N/A
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 2
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: Poor. Most cannot communicate. My mom could.
How was the units offered in this community?
Answer: N/a
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: My mom died here due to their negligence
Are there any hidden fees or unexpected charges?
Answer: I didn’t handle this aspect.
Would you recommend this community to others looking for senior living options?
Answer: absolutely not. Please go to the link I shared with you to see the report on my mom’s death there.
Is there anything you wish you knew before moving in?
Answer: No
Places of interest near Our Promise Care Homes at Durham
5.5 miles from city center
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