Our Promise Care Homes at Durham

Overview of Our Promise Care Homes at Durham

Surrounded by trees in Bay Point Drive, Durham, NC, Our Promise Care Homes at Durham is a distinct community that focuses on assisted living. The community goes above and beyond to provide a haven for up to six residents while providing them with top-tier care and support around the clock to live their daily lives without hassles. With a dedicated and highly trained team, residents can rest their worries knowing a trusted community has their backs.

Enjoy a jam-packed calendar of enriching activities and stimulating programs to maintain a blissful and healthy lifestyle. Have hassle-free dining with nutritious and delightful home-cooked meals that cater to dietary needs and tastes. Physical, occupational, and physical therapy are also provided alongside in-house physician visits to ensure residents get better to gain meaningful experiences in their golden years.

(919) 630-5313
Bed community size
6-bed community Rank #338 / 390Bed count — State benchmarkedThis home is ranked 338th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 19 / 100 Rank #384 / 572Walk Score — State benchmarkedThis home is ranked 384th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
100%
Rank #1 / 264Occupancy rate — State benchmarkedThis home is ranked 1st out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the North Carolina average: 76.4%
Occupied beds
6 / 6
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyDurham
License NumberFCL-032-178

Contact Our Promise Care Homes at Durham

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

  • 2023-04-18 $800 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 6 Better Metrics better than North Carolina average:
• Total deficiencies (85% below)
• Deficiencies per year (84% below)
• Deficiencies per inspection (77% below)
• Total inspections (38% below)
• Inspections with deficiencies (58% below)
• Inspection deficiency rate (31% below)
Latest Inspection November 13, 2024 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 746 This facility has 85% fewer total deficiencies than a typical North Carolina assisted living residence (7 vs. NC avg 46).↓ 85% better
Deficiencies per year Info Average deficiencies per year since 2017. 0.85.1 This facility has 84% fewer deficiencies per year than a typical North Carolina assisted living residence (0.8 vs. NC avg 5.1).↓ 84% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.52.2 This facility has 77% fewer deficiencies per inspection than a typical North Carolina assisted living residence (0.5 vs. NC avg 2.2).↓ 77% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1321 This facility has 38% fewer total inspections than a typical North Carolina assisted living residence (13 vs. NC avg 21).↓ 38% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 819 This facility has 58% fewer inspections with deficiencies than a typical North Carolina assisted living residence (8 vs. NC avg 19).↓ 58% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 62%90% This facility has 28 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (62% vs. NC avg 90%).↓ 28% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • November 13, 2024 inspection found 2 deficiencies including failure to test 1 of 3 residents for tuberculosis and multiple medication administration errors for the same resident.
  • April 18, 2023 inspection cited 2 deficiencies for failure to notify DHSR and inaccurate evacuation capability reporting for all 6 residents requiring verbal prompting during fire drills.
  • April 14, 2021 survey noted 2 deficiencies for incomplete tuberculosis testing documentation but no complaints or harm-level citations were reported.

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
40/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Recreational activities icon
Recreational activities icon

Recreational Activities

Our Promise Care Homes at Durham Reviews

Maria Bunch
BEWARE This review is specific to the home in Chapel Hill but they are all run by the same person.The absolute negligence and incompetence of Brian Quenniville, the owner / manager of this home, are astounding. My mom lived in this home for a very brief period. The 3rd night there, a staff member literally pried her cherished diamond wedding set from her finger and stole it. A few weeks later, after I'd installed a camera, another staff member was recorded ABUSING Mom. Finally, about her 3rd month there, I came to visit as usual and found her in the bed covered in bruises and crying in immense pain. I asked the staff what had happened and was told she'd fallen out of her wheelchair a day prior, and that she had laid on the floor, yelling out for help, for 40 mins with the heavy custom made chair on top of her. The staff was outside. NO ONE notified me- her daughter and HCPOA,, or her husband. The staff notified Brian. He did nothing. NO ONE sought medical care for her. When I found her, i had her taken by EMS to the hospital, where she ultimately DIED from internal bleeding due to her injuries in the home.You can find a full report of this from DSS. The home was cited for multiple errors of negligence and for causing her death.What do you like most about living here? Answer: My mom had jewelry stolen here, was abused here, and ultimately DIED as a result of astounding negligence. Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 2 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: Avoid How was the units offered in this community? Answer: Avoid Do you feel safe living in this community? Answer: Yes How well do you think the community handles emergencies or unexpected events? Answer: Avoid Are there any hidden fees or unexpected charges? Answer: Avoid Would you recommend this community to others looking for senior living options? Answer: No. Is there anything you wish you knew before moving in? Answer: Avoid this place if you love your family
Maria Bunch
https://info.ncdhhs.gov/dhsr/acls/adultcarepenalties.asphttps://info.ncdhhs.gov/dhsr/acls/star/docs/2025/20250620-100253.pdfWhat do you like most about living here? Answer: N/A Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 2 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: Yes How do you feel about the level of social interaction available with other residents? Answer: Poor. Most cannot communicate. My mom could. How was the units offered in this community? Answer: N/a Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: My mom died here due to their negligence Are there any hidden fees or unexpected charges? Answer: I didn’t handle this aspect. Would you recommend this community to others looking for senior living options? Answer: absolutely not. Please go to the link I shared with you to see the report on my mom’s death there. Is there anything you wish you knew before moving in? Answer: No

Places of interest near Our Promise Care Homes at Durham

Address 5.5 miles from city center Info Estimated distance in miles from Durham's city center to Our Promise Care Homes at Durham's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in North Carolina

Our Promise Care Homes at Durham is located in Durham, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around Durham

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

The Addison
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Durham
120
Facility 120
NC AVG 72
Rank #36 / 390
Yes
22
Facility 22
NC AVG 33
Rank #360 / 572
47.5%
Facility 47.5%
NC AVG 69.9%
Rank #197 / 246
84.50/200
Facility 84.50/200
NC AVG 92.2
Rank #285 / 322
26
88.5%
Facility 88.5%
NC AVG 76.2%
Rank #281 / 335
Suite / 1 Bed
Brookdale Chapel Hill
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chapel Hill (Falconbridge)
70
Facility 70
NC AVG 72
Rank #186 / 390
Yes
35
Facility 35
NC AVG 33
Rank #260 / 572
67.1%
Facility 67.1%
NC AVG 69.9%
Rank #150 / 246
87.50/200
Facility 87.50/200
NC AVG 92.2
Rank #274 / 322
24
79.2%
Facility 79.2%
NC AVG 76.2%
Rank #161 / 335
Private Rooms
Carolina Reserve of Durham
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Durham (Hope Valley Green)
60
Facility 60
NC AVG 72
Rank #233 / 390
No
48
Facility 48
NC AVG 33
Rank #167 / 572
23.3%
Facility 23.3%
NC AVG 69.9%
Rank #240 / 246
102.50/200
Facility 102.50/200
NC AVG 92.2
Rank #73 / 322
22
77.3%
Facility 77.3%
NC AVG 76.2%
Rank #146 / 335
Private Rooms
Atria Southpoint Walk
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Durham (Crooked Creek)
20
Facility 20
NC AVG 72
Rank #334 / 390
Yes
59
Facility 59
NC AVG 33
Rank #76 / 572
93.4%
Facility 93.4%
NC AVG 69.9%
Rank #40 / 246
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 322
19
78.9%
Facility 78.9%
NC AVG 76.2%
Rank #156 / 335
Studio / 1 Bed / 2 Bed
Our Promise Care Homes at Durham
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Durham
6
Facility 6
NC AVG 72
Rank #338 / 390
No
19
Facility 19
NC AVG 33
Rank #384 / 572
100.0%
Facility 100.0%
NC AVG 69.9%
Rank #1 / 246
103.00/200
Facility 103.00/200
NC AVG 92.2
Rank #69 / 322
13
61.5%
Facility 61.5%
NC AVG 76.2%
Rank #52 / 335
Private Rooms

Frequently Asked Questions about Our Promise Care Homes at Durham

Is Our Promise Care Homes at Durham in a walkable area?

Our Promise Care Homes at Durham has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Our Promise Care Homes at Durham?

According to NC state health department records, Our Promise Care Homes at Durham's license number is FCL-032-178.

What is the occupancy rate at Our Promise Care Homes at Durham?

Our Promise Care Homes at Durham's occupancy is 100%.

How many beds does Our Promise Care Homes at Durham have?

Our Promise Care Homes at Durham has 6 beds.

Are there photos of Our Promise Care Homes at Durham?

Yes — there are 4 photos of Our Promise Care Homes at Durham in the photo gallery on this page.

What is the phone number of Our Promise Care Homes at Durham?

(919) 630-5313 will put you in contact with the team at Our Promise Care Homes at Durham.

What county is Our Promise Care Homes at Durham located in?

Our Promise Care Homes at Durham is in Durham County.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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