Occupancy rate
74%
In line with California averageCalifornia average: 73%
Chino Hills Senior Living
Assisted Living in Chino Hills
Chino Hills Senior Living
Assisted Living in Chino Hills
Overview of Chino Hills Senior Living
Pacifica Senior Living Chino Hills graces Chino Hills, California, with its picturesque and lively retirement living community. This community is dedicated to delivering personalized assisted living and memory care options, along with respite care, designed to meet the unique needs of residents. With a compassionate staff available around the clock, they provide residents and their families with the assurance and peace of mind they deserve.
Pacifica Senior Living Chino Hills strives to strike an ideal balance between support and independence, ensuring that residents live fully in a tranquil and vibrant environment. Discover the beauty and vibrancy of their community, where senior residents thrive and enjoy a fulfilling retirement living experience that celebrates individuality and well-being.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
94
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
15 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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About this community
Occupancy
In line with California averageOccupied beds
70 / 94
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 16, 2010
CountySan Bernardino
RCFE Number366425024
Chino Hills Senior Living is legally operated by Pacifica Chino Hills Lp; Chino Hills Mgr Llc.
Respite Care
Specific ProgramsAbout Us, Gallery, Living Options, Independent Living, Assisted Living, Memory Care, Respite Care, Financial Planning, Services and Amenities, Blog, Contact Us
Operating HoursMonday-Sunday: 00:00-23:59
Food DescriptionDining room open all day long with a variety of meals.
Meals IncludedYes
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Chino Hills Senior Living
Assisted Living
Independent Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
28 visits
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
California average: 16 visits
Breakdown by visit type
18 total complaint visits
10 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
Show Inspection Reports
15 complaint investigations
Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.
Investigations can have many visits.
California average: 10 complaint investigations
5 official inspections
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
11 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 10 citations
6 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
5 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
Date
October 6, 2025
Annual Inspection14 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
California average: 8 deficiencies
Inspection Report Summary for Chino Hills Senior Living
Most inspections found no deficiencies, with the facility generally operating in safe, clean, and well-maintained conditions. Several complaint investigations were unsubstantiated, including concerns about pest control, food quality, medication administration, and resident care. However, some deficiencies were cited in the past related to staff criminal background clearance, failure to report a resident’s death, and a late medication administration incident that was not properly reported. The most serious issues involved substantiated findings in 2022 and 2023 about unsanitary kitchen conditions, pest presence, and food service personnel training, which were addressed through plans of correction. The most recent report from October 6, 2025, was clean with no deficiencies, indicating improvement over time.
Compare Assisted Living around Chino Hills The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Oakmont of Chino Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills | 170 | Yes | 19 | 4 | 5 | 0 | 4 | 81.8% | - | Oakmont Sr Lvng Chino Hills Opco;Oakmont Mgmt Grou | Studio / 1 Bed / 2 Bed |
| Chino Hills Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills (Butterfield Ranch) | 94 | Yes | 30 | 5 | 18 | 6 | 15 | 74.5% | A+ | Pacifica Chino Hills Lp; Chino Hills Mgr Llc | Studio / 1 Bed |
| Hacienda Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chino | 6 | Yes | 37 | 2 | 3 | 0 | 4 | 66.7% | A+ | La Hacienda Llc | Private Rooms / Semi-Private Rooms |
| Ivy Garden Senior Condos |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino | - | Yes | 71 | 0 | 0 | 0 | - | - | - | - | 1 Bed / 2 Bed |
Living Spaces & Floor Plans
Pacifica Senior Living Chino Hills 1 Bed
Pacifica Senior Living Chino Hills Studio
Financial Assistance for
Assisted Living in California
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Places of interest near Chino Hills Senior Living
6.7 miles from city center
Estimated distance in miles from Chino Hills's city center to Chino Hills Senior Living's address, calculated via Google Maps.
— 6.73 miles to nearest hospital (Corona Regional Medical Center)
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Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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