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Cottages at Palm Springs is a premier care facility where its residents can have it all. They offer memory care, independent living, respite care, and assisted living services tailored to seniors’ needs and preferences. The community provides a wide range of engaging activities and programs, creating a beautiful and serene environment for residents to enjoy with a comprehensive array of services and amenities, including round-the-clock staff support, housekeeping, and laundry services.
The community prioritizes the independence and well-being of its residents, ensuring that their unique care needs are met with personalized attention—the elegant and inviting atmosphere that promotes self-care and encourages residents to engage in physical activity. The beautiful outdoor courtyard offers residents a peaceful place to stroll and connect with nature. Combined with exceptional services and world-class amenities, Cottages at Palm Springs provides peace of mind to families in the community.
Higher than the California average: 72.8%Cottages at Palm Springs is legally operated by Pacifica Sl Palm Springs Llc;palm Springs Mgr Llc, and administrated by Tammy Eddy.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 10 | This facility has 20% more total citations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 10 | 4 | This facility has 150% more moderate citations (type b) than a typical California assisted living residence (10 vs. CA avg 4).↑ 150% worse |
|
Citations per year
Average citations per year since 2021.
| 2.4 | 2 | This facility has 20% more citations per year than a typical California assisted living residence (2.4 vs. CA avg 2).↑ 20% worse |
|
Citations per inspection
Average citations per inspection.
| 0.6 | 3.3 | This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 19 | 16 | This facility has 19% more total visits than a typical California assisted living residence (19 vs. CA avg 16).↑ 19% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 12 | 13 | This facility has 8% fewer complaint visits than a typical California assisted living residence (12 vs. CA avg 13).↓ 8% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 8 | 10 | This facility has 20% fewer complaint investigations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s record is mixed, with several substantiated complaints citing staff neglect, delayed medical treatment, and failure to notify responsible parties, alongside maintenance issues and service lapses. The most recent inspection on February 17, 2026, found no deficiencies, but prior visits in 2025 documented three deficiencies including delayed care causing a broken femur and a $500 civil penalty. Investigations also substantiated failures in transportation, laundry services, and serious incident reporting, though annual inspections in 2024 and 2025 showed no deficiencies and good compliance with infection control and safety standards.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
1.8 miles from city center
Estimated distance in miles from Palm Springs's city center to Cottages at Palm Springs's address, calculated via Google Maps.
— 1.27 miles to nearest hospital (Eisenhower Desert Cardiology Center - Palm Springs)
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Cottages at Palm Springs is located in Palm Springs, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Windsor Court Assisted Living – Palm Springs |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Palm Springs | 130 | Yes | 74 | 4 | 61 | 5 | 26 | 99.2% | - | Windsor Court Assisted Living, LLC | Private Rooms |
| Cottages at Palm Springs |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Palm Springs | 95 | Yes | 77 | 4 | 12 | 2 | 7 | 80.0% | A+ | Pacifica Sl Palm Springs LLC;Palm Springs Mgr LLC | Studio / 1 Bed |
| Stonewall Gardens Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Palm Springs (Old Las Palmas) | 35 | Yes | 63 | 4 | 10 | 5 | 11 | 74.3% | - | Pcd Senior #1 LLC; Northstar Snr Lvg Mgt LLC | Studio / 1 Bed |
| Blue Ribbon Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Palm Springs | 6 | No | 66 | - | - | - | - | - | - | Blue Ribbon Care Assisted Living Facility, LLC | Studio / 1 Bed |
| Four Seasons Palm Springs HOA |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Palm Springs (Four Seasons Boulevard) | - | Yes | 10 | - | - | - | - | - | - | - | Studio / 1 Bed |
The legal owner and operator of Cottages at Palm Springs is Pacifica Sl Palm Springs Llc;Palm Springs Mgr Llc.
Cottages at Palm Springs has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Cottages at Palm Springs's occupancy is 80%.
Tammy Eddy is the administrator of Cottages at Palm Springs.
Cottages at Palm Springs has 95 beds.
Cottages at Palm Springs has had 12 recently reported deficiencies.
Yes — there are 4 photos of Cottages at Palm Springs in the photo gallery on this page.
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