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Retirement Communities in Poway

Pacifica Senior Living Poway

Retirement Communities in Poway

Pacifica Senior Living Poway

12750 Gateway Park Rd, Poway, CA 92064 View map
Overview of Pacifica Senior Living Poway

Pacifica Senior Living Poway, in Poway, California, is a premier care facility that is the right for its residents. They offer more than 55 apartments for independent living, respite care, and assisted living services with tailored care programs for seniors’ needs and preferences. The community provides a wide range of engaging activities and programs, creating a beautiful and serene environment for residents to enjoy with a comprehensive array of services and amenities, including round-the-clock staff support, housekeeping, and laundry services.
The community prioritizes the independence and well-being of its residents, ensuring that their unique care needs are met with personalized attention—the elegant and inviting atmosphere that promotes self-care and encourages residents to engage in physical activity. The beautiful outdoor courtyard offers residents a peaceful place to stroll and connect with nature. Combined with exceptional services and world-class amenities, PSL-Poway provides peace of mind to families in the community.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 63.9%
Residents per day 46
Occupancy rate
63.9%
Residents per day
46
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
64%
12% lower than California average

California average: 73%

Occupied beds
46 / 72
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusMember
IssuanceJuly 3, 2023
CountySAN DIEGO

Additional Licensing Details

License Number374604604
RCFE Number374604604

Ownership & Operating Entity

Pacifica Senior Living Poway is legally operated by Gateway Park Holdings Llc; California Senior Et Al.

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

english

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Staffing (SD)

SD Live-in Staff
SD Separate Housekeeping Staff

Facility Details (SD)

No Admission Fee

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

0 amenities
Specific ProgramsIndependent Living, Assisted Living, Respite Care, 55+ Apartments, Financial Planning, Services and Amenities
Operating HoursMonday-Sunday: 00:00-23:59

Dining & Nutrition

Food DescriptionThe community has both a bistro and dining hall with an executive chef for three meals a day.
Meals IncludedYes

Types of Care at Pacifica Senior Living Poway

Assisted Living Independent Living Respite Care

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

14 visits

California average: 16 visits

Breakdown by visit type

11 total complaint visits

3 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

9 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

2 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

4 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

4 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date August 25, 2025
Complaint Investigation

6 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

California average: 8 deficiencies

Inspection Report Summary for Pacifica Senior Living Poway

Most inspections found no deficiencies, including the most recent reports from August 25, 2025, which had no deficiencies and found all complaint allegations unsubstantiated. Earlier complaint investigations identified some issues, such as a failure to assist a resident with medication in April 2025, delayed refunds after resident deaths in May 2023, and insufficient staffing leading to unmet incontinence care needs in October 2023, which posed immediate health and safety risks. The facility was cited once for not properly communicating visitation policies in February 2024, causing delays in resident access after hours. Several other complaint investigations were unsubstantiated, and annual inspections generally showed compliance with licensing requirements. Overall, the facility’s record shows improvement over time, with recent reports indicating no deficiencies and resolved prior concerns.

Compare Retirement Communities around Poway The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Pacifica Senior Living Poway
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Poway
72
No
36
2
11
2
63.9%
C+
Gateway Park Holdings Llc; California Senior Et Al
Studio / 1 Bed / 2 Bed

Places of interest near Pacifica Senior Living Poway

Address 3.9 miles from city center — 3.44 miles to nearest hospital (Children's Primary Care Medical Group 4S Ranch)

Address 12750 Gateway Park Rd, Poway, CA 92064

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Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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