Pacifica Senior Living Poway
Pacifica Senior Living Poway
Pacifica Senior Living Poway, in Poway, California, is a premier care facility that is the right for its residents. They offer more than 55 apartments for independent living, respite care, and assisted living services with tailored care programs for seniors’ needs and preferences. The community provides a wide range of engaging activities and programs, creating a beautiful and serene environment for residents to enjoy with a comprehensive array of services and amenities, including round-the-clock staff support, housekeeping, and laundry services.
The community prioritizes the independence and well-being of its residents, ensuring that their unique care needs are met with personalized attention—the elegant and inviting atmosphere that promotes self-care and encourages residents to engage in physical activity. The beautiful outdoor courtyard offers residents a peaceful place to stroll and connect with nature. Combined with exceptional services and world-class amenities, PSL-Poway provides peace of mind to families in the community.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has availability
Lower occupancy suggests more openings may be available.
How BBB ratings work
About this community
Additional licensing details
Ownership & operating entity
Pacifica Senior Living Poway is legally operated by GATEWAY PARK HOLDINGS LLC; CALIFORNIA SENIOR ET AL.
Safety & Compliance
Care Services
All Levels of Care
Additional Policies & Features
Programs & Activities
Dining & Nutrition
Types of Care at Pacifica Senior Living Poway
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
14 visits
Breakdown by visit type
11 total complaint visits
3 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
9 complaint investigations
Investigations can have many visits.
2 official inspections
4 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
0 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
4 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
6 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Pacifica Senior Living Poway
Most inspections found no deficiencies, including the most recent reports from August 25, 2025, which had no deficiencies and found all complaint allegations unsubstantiated. Earlier complaint investigations identified some issues, such as a failure to assist a resident with medication in April 2025, delayed refunds after resident deaths in May 2023, and insufficient staffing leading to unmet incontinence care needs in October 2023, which posed immediate health and safety risks. The facility was cited once for not properly communicating visitation policies in February 2024, causing delays in resident access after hours. Several other complaint investigations were unsubstantiated, and annual inspections generally showed compliance with licensing requirements. Overall, the facility’s record shows improvement over time, with recent reports indicating no deficiencies and resolved prior concerns.
Compare Retirement Communities around Poway
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Places of interest near Pacifica Senior Living Poway
3.9 miles from city center — 3.44 miles to nearest hospital (Children's Primary Care Medical Group 4S Ranch)
12750 Gateway Park Rd, Poway, CA 92064
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