Palm View Pleasant Living – Redlands

Palm View Pleasant Living – Redlands is an Assisted Living Home in California

Palm View Pleasant Living… is an Assisted Living Home in California

Palm View Pleasant Living – Redlands

710 Church St, Redlands, CA 92374 View Map

Palm View Pleasant Living – Redlands is an Assisted Living Home in California

Palm View Pleasant Living… is an Assisted Living Home in California

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Overview of Palm View Pleasant Living – Redlands

Palm View Pleasant Living – Redlands is an excellent community in Redlands, CA where comfort meets luxury. Their bright and spacious living environment is designed to foster safety, comfort, and vibrant connections with the comfort and convenience of weekly housekeeping services and 24/7 emergency monitoring. With round-the-clock care, supervision, and assistance with daily living activities, residents can go on and about their days without hassles and worries.

Their team also provides dignified personal care assistance to make sure residents are always looking fresh and feeling good about themselves. The community also provides an abundance of fun and engaging activities to keep the residents active and entertained. With home-cooked, healthy meals, residents are guaranteed to maintain proper nutrition and energy throughout the day. Here, you bask in California’s sunshine all year round while receiving all the comfort and care you need amidst a vibrant and nurturing setting.

+1 909-313-6525

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 40

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 60%
Occupancy rate
60%
Bed community size
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 75 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy Rate
60%
Occupied Beds
24 of 40
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
November 15, 2021

Additional licensing details

County: SAN BERNARDINO

Ownership & operating entity

Palm View Pleasant Living – Redlands is legally operated by PALM VIEW PLEASANT LIVING INC.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Shared Suites

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Types of Care at Palm View Pleasant Living – Redlands

Assisted Living
Contact Palm View Pleasant Living – Redlands

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

10 visits

California average: 14 visits

Breakdown by visit type

5 total complaint visits

5 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

5 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

4 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

4 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Palm View Pleasant Living – Redlands

Palm View Pleasant Living, a 20‑bed residential care facility located at 710 N Church Street in Redlands, has been the subject of several unannounced complaint investigations by the California Department of Social Services Community Care Licensing Division (CCLD). All inspections carried out by evaluators Anna Bueno, Magda Malcore, and Delcie Mucha, and the earlier office‑announced COMP II assessment, concluded with findings of “Unsubstantiated.” The repeated nature of these visits reflects ongoing scrutiny rather than a single incident.

In the spring of 2023, evaluator Anna Bueno reviewed allegations that staff had retaliated against a resident, injected a resident with an unprescribed medication, failed to shower a resident, and treated a resident with disrespect. She also investigated claims that children were providing care to residents. Interviews with staff, residents, and a review of records yielded insufficient evidence to confirm any violations; the findings were therefore unsubstantiated. A subsequent visit in October 2023, led by Magda Malcore, examined an allegation of unlawful eviction following a 30‑day notice issued to a resident on July 18 2023. Although the resident remained on the premises, the evaluator found no evidence of improper eviction procedures. The same evaluator also investigated a 2023 claim that children were assisting residents, again concluding the allegation was unsubstantiated.

The most recent inspection in May 2025 addressed complaints that a resident had developed unexplained sores and that staff had failed to meet the resident’s hygiene needs. Magda Malcore’s review of staff and resident interviews and record documentation again produced no corroborating evidence, resulting in an unsubstantiated determination.

The 2021 facility evaluation, conducted via a COMP II telephone interview with Administrator Khalid, Ambreen, confirmed the facility’s initial capacity of 20 beds but recorded a census of zero at that time. No concerns were identified during that assessment.

Across all investigations, the CCLD has found no preponderance of evidence to substantiate the reported complaints. The facility has not faced regulatory penalties or enforcement actions stemming from these findings, suggesting that while concerns have been raised repeatedly, the evidence necessary to support violations has not been demonstrated.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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Palm View Pleasant Living – Redlands
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Places of interest near Palm View Pleasant Living – Redlands

Address 1 miles from city center

Address 710 Church St, Redlands, CA 92374

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Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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