Total health inspections
40
California average 12.5
Last Health inspection on Jul 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Park Avenue Healthcare & Wellness Centre
Nursing Home
Park Avenue Healthcare & Wellness Centre
Nursing Home
Overview of Park Avenue Healthcare & Wellness Centre
Park Avenue Healthcare & Wellness Center is a large healthcare facility located in Pomona, CA, dedicated to providing quality skilled nursing services to their residents. Their team of specialists including licensed nurses, therapists, social workers and activities coordinators works together to create comprehensive, individualized treatment plans intended to restore the residents to the fullest potential.
The residents of Park Avenue Healthcare & Wellness Center also offer a variety of therapy options. Physical therapy helps reduce pain and fall risk through stretches and gait training. Occupational therapy helps improve daily functionability, and speech therapy helps improve or retain speaking ability after an injury or illness.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
231
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.9%
Residents per day (avg)
215
Occupancy rate
93.9%
Residents per day (avg)
215
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
47% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
15% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
37% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Other
Home revenue
$44.6M
Operating loss
-$1.9M
Proprietary home
Other
Home revenue
$44,619,975.00
Operating loss
$-1,946,529.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$31.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$46.6M
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Additional licensing details
CMS Certification Number:
555852
Care Services
Alzheimer's Certification
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Amenities
Types of Care at Park Avenue Healthcare & Wellness Centre
Skilled Nursing
Compare Assisted Living around Pomona
The information below is reported by the California Department of Social Services and Department of Public Health.
Claremont Care Center
-38%
-7%
+1%
SNF
Nursing Homes 24/7 care needed
Pomona
99
No
-
72
ARELLANO, CARLA
85.9%
$15,917,041.00
$7,148,619.00
44.9%
84.10
3.9250
-
50
-
-38%-7%+1%
Chino Valley Healthcare Center
-23%
+18%
+12%
SNF
Nursing Homes 24/7 care needed
Pomona
102
No
A+
45
FRIEDMAN FAMILY TRUST
95.1%
$16,458,709.00
$5,062,368.00
30.8%
96.50
4.9904
1
42
1
-23%+18%+12%
Pomona Vista Care Center
-24%
-9%
+7%
SNF
Nursing Homes 24/7 care needed
Pomona
59
No
A+
91
MJB PARTNERS LLC
91.0%
$16,520,341.00
$4,768,143.00
28.9%
53.40
3.8367
2
74
2
-24%-9%+7%
Country Oaks Care Center
-24%
-1%
+4%
SNF
Nursing Homes 24/7 care needed
Pomona
81
No
A+
87
COUNTRY OAKS PARTNERS LLC
87.8%
$18,482,937.00
$7,858,604.00
42.5%
50.10
4.1680
2
94
1
-24%-1%+4%
Park Avenue Healthcare & Wellness Centre
-5%
-14%
+11%
SNF
Nursing Homes 24/7 care needed
Pomona
231
No
A+
73
POMONA NURSING & HEALTHCARE CENTRE, LLC
93.9%
$42,197,937.00
$14,983,651.00
35.5%
215.10
3.6139
6
154
4
-5%-14%+11%
Claremont Care Center
Type of care:
SNF
Community:
Pomona
Bed Count:
99
Pets Allowed:
No
Operator:
ARELLANO, CARLA
CCN:
55394
Occupancy:
85.9%
Home Revenue:
$15,917,041.00
Payroll Costs:
$7,148,619.00
Payroll %:
44.9%
Avg Residents/Day:
84.10
Overall Rating:
Adj Nurse Hours:
3.9250
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
50
RN share vs State Avg:
-38%
-38%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
+1%
+1%
Chino Valley Healthcare Center
Type of care:
SNF
Community:
Pomona
Bed Count:
102
Pets Allowed:
No
Operator:
FRIEDMAN FAMILY TRUST
CCN:
55126
Occupancy:
95.1%
Home Revenue:
$16,458,709.00
Payroll Costs:
$5,062,368.00
Payroll %:
30.8%
Avg Residents/Day:
96.50
Overall Rating:
Adj Nurse Hours:
4.9904
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
42
Severe Citations:
1
RN share vs State Avg:
-23%
-23%
Staffing vs State Avg:
+18%
+18%
Occupancy vs State Avg:
+12%
+12%
Pomona Vista Care Center
Type of care:
SNF
Community:
Pomona
Bed Count:
59
Pets Allowed:
No
Operator:
MJB PARTNERS LLC
CCN:
55282
Occupancy:
91.0%
Home Revenue:
$16,520,341.00
Payroll Costs:
$4,768,143.00
Payroll %:
28.9%
Avg Residents/Day:
53.40
Overall Rating:
Adj Nurse Hours:
3.8367
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
74
Severe Citations:
2
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
+7%
+7%
Country Oaks Care Center
Type of care:
SNF
Community:
Pomona
Bed Count:
81
Pets Allowed:
No
Operator:
COUNTRY OAKS PARTNERS LLC
CCN:
55247
Occupancy:
87.8%
Home Revenue:
$18,482,937.00
Payroll Costs:
$7,858,604.00
Payroll %:
42.5%
Avg Residents/Day:
50.10
Overall Rating:
Adj Nurse Hours:
4.1680
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
94
Severe Citations:
1
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
+4%
+4%
Park Avenue Healthcare & Wellness Centre
Type of care:
SNF
Community:
Pomona
Bed Count:
231
Pets Allowed:
No
Operator:
POMONA NURSING & HEALTHCARE CENTRE, LLC
CCN:
555852
Occupancy:
93.9%
Home Revenue:
$42,197,937.00
Payroll Costs:
$14,983,651.00
Payroll %:
35.5%
Avg Residents/Day:
215.10
Overall Rating:
Adj Nurse Hours:
3.6139
Health Insp Rating:
Staffing Rating:
Number of Fines:
6
Citations:
154
Severe Citations:
4
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-14%
-14%
Occupancy vs State Avg:
+11%
+11%Places of interest near Park Avenue Healthcare & Wellness Centre
1.6 miles from city center — 0.29 miles to nearest hospital (Pomona Valley Hospital Medical Center)
1550 N Park Ave, Pomona, CA 91768
Calculate Travel Distance to Park Avenue Healthcare & Wellness Centre
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
296
Total Staff
293
Employees
3
Contractors
104,197
Total Hours (Quarter)
146
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 24 | 8.4 | Yes |
| Licensed Practical Nurse | 67 | 8.2 | Yes |
| Certified Nursing Assistant | 133 | 7.8 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
230 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
4 staff
7.5hs shift avg
Therapy Services ⓘ
27 staff
7hs shift avg
Activities & Recreation ⓘ
9 staff
8.3hs shift avg
Social Services ⓘ
4 staff
7hs shift avg
Dietary Services ⓘ
13 staff
7.8hs shift avg
Other Services ⓘ
8 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
51 contractor hours this quarter
Licensed Practical Nurse: 1
Certified Nursing Assistant: 1
Registered Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 132 | 1 | 133 | 49,988 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 66 | 1 | 67 | 22,645 | 91 | 100% | 8.2 |
| Registered Nurse | 23 | 1 | 24 | 6,926 | 91 | 100% | 8.4 |
| Other Dietary Services Staff | 12 | 0 | 12 | 4,908 | 91 | 100% | 7.7 |
| Physical Therapy Aide | 8 | 0 | 8 | 3,081 | 91 | 100% | 6.8 |
| Qualified Activities Professional | 8 | 0 | 8 | 2,880 | 91 | 100% | 8.4 |
| RN Director of Nursing | 5 | 0 | 5 | 2,116 | 73 | 80% | 8 |
| Speech Language Pathologist | 6 | 0 | 6 | 2,014 | 90 | 99% | 7.2 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,844 | 87 | 96% | 6.8 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,776 | 86 | 95% | 7.1 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,636 | 82 | 90% | 7.5 |
| Dental Services Staff | 5 | 0 | 5 | 1,188 | 72 | 79% | 8 |
| Qualified Social Worker | 4 | 0 | 4 | 929 | 82 | 90% | 7 |
| Occupational Therapy Aide | 3 | 0 | 3 | 566 | 66 | 73% | 7.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 477 | 58 | 64% | 8.2 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 470 | 60 | 66% | 7.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 237 | 30 | 33% | 7.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 4 | 1 | 1% | 4 |
Health Inspection History
Inspections
Total health citations
154
Citations per inspection
3.85
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
61 of 154 citations resulted from standard inspections; and 93 of 154 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
150% worse than California averageCalifornia average: 0.4
Serious Health citations
3
3
200% worse than California averageCalifornia average: 1
1 critical citation
3 serious citations
150 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Jul 25, 2025
Corrected
Environmental moderate citation
Jul 25, 2025
Corrected
Infection Control moderate citation
Jul 25, 2025
Corrected
Nursing Services moderate citation
Jul 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
214
Total Residents
Medicare
51
(23.8%)
ⓘ
Medicaid
13
(6.1%)
ⓘ
Private Pay/Other
150
(70.1%)
ⓘ
Specialized Care Beds
75
Total Specialty Beds
32.5%
of Bed Capacity
57
Alzheimer's / Dementia Beds ⓘ
24.7%
18
Ventilator Beds ⓘ
7.8%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.6
14% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.0
12% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
32% worse than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.8%
Percent of long-stay residents whose ability to move independently worsened
9.8%
19% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.7%
50% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
16% worse than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
In line with California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.1%
Percent of long-stay residents with a urinary tract infection
0.1%
90% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
62% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
23.0%
Percent of long-stay residents who have depressive symptoms
23.0%
244% worse than California averageCalifornia average: 6.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
4.01
Number of hospitalizations per 1,000 long-stay resident days.
4.01
78% worse than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.04
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.04
28% worse than California averageCalifornia average: 1.59
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.3%
In line with California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
7.9%
Percent of short-stay residents who newly received an antipsychotic medication
7.9%
448% worse than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
5% better than California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.5%
12% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
37% better than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
30% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
46.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
46.4%
14% worse than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
54.1%
Rate of successful return to home or community from a skilled nursing facility.
54.1%
7% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$167K
205% higher than California averageCalifornia average: $55K
Number of fines
5
112% more fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$167K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
$33K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 16, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 16, 2025
$23K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2024
$28K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 19, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 19, 2023
$67K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Park Avenue Healthcare & Wellness Centre based on CMS SNF Cost Reports.
Occupancy Rate
93.9%
↑ 3.4pp vs 2022
Net Income
-$1,946,529
↑ ~$2.1M vs 2022
Total Payroll
$18,832,136
↑ ~$1.4M vs 2022
Profit Margin
-4.6%
↑ 6.1pp vs 2022
Loading trend charts...
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