Parkwood Heights Senior Living Community
Assisted Living · USA, NY

Parkwood Heights Senior Living Community

Assisted Living · USA, New York

Overview of Parkwood Heights Senior Living Community

Parkwood Heights Senior Living Community is a 49-bed licensed Enriched Housing Program owned by Parkwood Heights LLC at 1340 Parkwood Drive in Macedon, New York 14502, in Wayne County. The facility accommodates approximately 88 residents across all housing types, with a minimum residency age of 50. Pets are not permitted. 24-hour staffing is provided.

The 122-acre campus offers independent apartments in studio, one-bedroom, and two-bedroom configurations, enriched living apartments, villas available for lease in two phases, and patio homes available for purchase. The Enriched Living Program includes 24-hour personal aide service, medication management through on-site medication technicians, case management, three daily meals in the Fireside Dining Room, weekly housekeeping, laundry services, free transportation to medical appointments, and wireless emergency response pendants. Independent living residents receive a hot breakfast and a choice of lunch or dinner daily. Four amenities are confirmed: walking paths, gardens, a fitness center, and dining options. Activities include social gatherings, exercise classes, and hobby groups. The facility is situated approximately 15 miles southeast of Rochester, with proximity to Victor, Fairport, Farmington, and Canandaigua.

The New York State Department of Health, Office of Aging and Long Term Care, conducted four inspections on file. The most recent inspection on February 3, 2025, identified no deficiencies. Earlier inspections also found no deficiencies or violations. Three complaints were recorded at a rate of 6.1 per 100 occupied beds, compared to the New York state average of 49.9 per 100 occupied beds. All complaints were unsubstantiated. No enforcement actions appear in available reports.

The 122-acre multi-housing campus, the Enriched Living Program’s medication management and transportation services, the complaint rate well below the state average, and the consistent zero-deficiency inspection record are what distinguishes Parkwood Heights Senior Living Community among communities in Wayne County.

Parkwood Heights Senior Living Community is suited for individuals age 50 and older seeking independent living, enriched living, or villa and patio home options within a large continuing care campus. Families should ask about specific criteria for transitioning between housing types as care needs change and verify medication management and emergency response protocols during a tour.

Bed community size
49-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeEnriched Housing Program
StatusActive
CountyWayne
License Number770-S-039

Ownership & Operating Entity

Owner NameParkwood Heights LLC

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Walking Paths
Beautiful Gardens
Fitness Center
Dining Options
ActivitiesActivities include social gatherings, exercise classes, and hobby groups.
Specific ProgramsIndependent Apartments, Enriched Living Apartments, Villas - Phase I, Villas - Phase II, Patio Homes, Community Projects, Activities and Events
Volunteer ProgramsYes

Dining & Nutrition

Food DescriptionResidents enjoy delicious, chef-prepared meals that cater to every palate, focusing on nutritious and tasty food.

Contact Parkwood Heights Senior Living Community

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average
Latest Inspection February 3, 2025 Complaint Investigation

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 49 This facility has 56% fewer total inspections than a typical New York assisted living residence (4 vs. NY avg 9). Click this badge to view the full New York ranking.↓ 56% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 45 This facility has 20% fewer inspections with citations than a typical New York assisted living residence (4 vs. NY avg 5). Click this badge to view the full New York ranking.↓ 20% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%56% This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%). Click this badge to view the full New York ranking.↑ 44% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

MetricThis FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 379 This facility has 96% fewer total complaints than a typical New York assisted living residence (3 vs. NY avg 79). Click this badge to view the full New York ranking.↓ 96% better
Complaints per year Info Average complaints per year since 2021. 0.615.8 This facility has 96% fewer complaints per year than a typical New York assisted living residence (0.6 vs. NY avg 15.8). Click this badge to view the full New York ranking.↓ 96% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.060.50 This facility has 88% fewer complaints per bed than a typical New York assisted living residence (0.06 vs. NY avg 0.5). Click this badge to view the full New York ranking.↓ 88% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015 This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15). Click this badge to view the full New York ranking.↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on February 3, 2025, found no deficiencies. Earlier inspections also showed no deficiencies or violations, indicating a consistent compliance record. There were no substantiated complaints or enforcement actions listed in the available reports. Inspectors did not note any issues related to resident care, safety, or documentation in any of the reviews. The facility’s inspection history suggests stable adherence to regulatory requirements over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Places of interest near Parkwood Heights Senior Living Community

Address 0.6 miles from city center Info Estimated distance in miles from Macedon's city center to Parkwood Heights Senior Living Community's address, calculated via Google Maps.

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The information below is reported by the New York State Department of Health.

Filter by care type
Parkwood Heights Senior Living Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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Frequently Asked Questions about Parkwood Heights Senior Living Community

Who is the owner of Parkwood Heights Senior Living Community?

The legal owner and operator of Parkwood Heights Senior Living Community is Parkwood Heights LLC.

Is Parkwood Heights Senior Living Community in a walkable area?

Parkwood Heights Senior Living Community has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Parkwood Heights Senior Living Community?

According to NY state health department records, Parkwood Heights Senior Living Community's license number is 770-S-039.

How many beds does Parkwood Heights Senior Living Community have?

Parkwood Heights Senior Living Community has 49 beds.

Are there photos of Parkwood Heights Senior Living Community?

Yes — there are 15 photos of Parkwood Heights Senior Living Community in the photo gallery on this page.

What is the address of Parkwood Heights Senior Living Community?

Parkwood Heights Senior Living Community is located at 1340 Parkwood Drive.

What is the phone number of Parkwood Heights Senior Living Community?

(315) 986-9100 will put you in contact with the team at Parkwood Heights Senior Living Community.

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