Parsons Hill Rehabilitation and Health Care Center

Parsons Hill Rehabilitation and Health Care Center is a Nursing Home in Massachusetts

Parsons Hill Rehabilitation and… is a Nursing Home in Massachusetts

Parsons Hill Rehabilitation and Health Care Center

1350 Main St, Worcester, MA 01603 View Map

Parsons Hill Rehabilitation and Health Care Center is a Nursing Home in Massachusetts

Parsons Hill Rehabilitation and… is a Nursing Home in Massachusetts

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Overview of Parsons Hill Rehabilitation and Health Care Center

Parsons Hill Rehabilitation and Health Care Center is a remarkably skilled nursing and rehab facility in Worcester that is dedicated to enhancing the quality of life for seniors. The warm and inviting atmosphere is uniquely designed to provide comfort and peace of mind. With physicians, nurses, clinical staff, rehabilitation therapists, and other team members on standby, residents have access to everything they need, any time of day. 

Their post-hospital care and recovery programs include a wide range of specialties and facilities, such as central venous catheter management, Lasix IV push, blood draws, oxygen therapy, and nutritional management. They also provide post-surgical care and a behavioral management unit to meet the needs of all residents. Moreover, Parsons Hill offers 24-hour supervision, restorative care programs, registered dietitian services, and a selective menu dining program to promote overall well-being. They also provide family counseling and support groups to ensure that families are supported in their loved one’s care.

+1 508-791-4200

Managed by Norma B-Mullings

Administrator

Norma B-Mullings serves as the Administrator at Parsons Hill Rehabilitation & Health Care Center, overseeing the care of residents and staff. She is dedicated to guiding families through healthcare decisions for both short-term rehab and long-term care, ensuring a supportive and professional environment.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.50/day
Overall rating Info Based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Based on deficiencies found during state health inspections.
2/5
Staffing Info Based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 162

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 88.1%
Residents per day (avg) 150
Occupancy rate
88.1%
Residents per day (avg)
150

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 4 - 5 years

Private pay

48% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

39% of new residents, often for long-term daily care.

Typical stay 20 days

Finances and operations

Proprietary home
Individual
Home revenue
$33.9M
Profit
$1.8M
Proprietary home Individual
Home revenue
$33,917,677.00
Profit
$1,784,654.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.3M
30.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.9M
Total costs $32.1M
Walk Score
Walk Score: 76 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Ed Murphy, Administrator

What does this home offer?

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Minimum Age: 55 Years Old

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Minimum Age

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Fitness and Recreation

Types of Care at Parsons Hill Rehabilitation and Health Care Center

Skilled Nursing Assisted Living Hospice Care
Contact Parsons Hill Rehabilitation and Health Care Center

Comparison Chart

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
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Parsons Hill Rehabilitation and Health Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Worcester
162
No
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-
88.1%
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$10,266,501.00
31.9%
150.30
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3.5017
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3/5
4/5
-

Places of interest near Parsons Hill Rehabilitation and Health Care Center

Address 2.9 miles from city center

Address 1350 Main St, Worcester, MA 01603

Calculate Travel Distance to Parsons Hill Rehabilitation and Health Care Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

134
Total Staff
130
Employees
4
Contractors
53,171
Total Hours (Quarter)
71
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse49.3 No
Licensed Practical Nurse218.7 No
Certified Nursing Assistant638.4 No
Staff by Category
Administration
2 staff
1hs shift avg
Nursing Staff
93 staff
8.5hs shift avg
Physicians & Practitioners
10 staff
8hs shift avg
Therapy Services
11 staff
7.2hs shift avg
Activities & Recreation
1 staff
7.7hs shift avg
Social Services
2 staff
2.8hs shift avg
Dietary Services
6 staff
7.6hs shift avg
Other Services
9 staff
7.2hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
101 contractor hours this quarter
Feeding Assistant: 2 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6306326,30891100%8.4
Licensed Practical Nurse2102110,45191100%8.7
Clinical Nurse Specialist9093,90891100%8
Mental Health Service Worker9092,3718088%7.2
RN Director of Nursing3031,9718796%9.8
Registered Nurse4041,81591100%9.3
Other Dietary Services Staff5051,58491100%7.5
Physical Therapy Assistant4048997684%7.1
Respiratory Therapy Technician2028786875%7.4
Physical Therapy Aide2025316470%7
Therapeutic Recreation Specialist1015316976%7.7
Speech Language Pathologist2024836774%7.1
Dietitian1014575763%8
Nurse Practitioner1014385662%7.8
Occupational Therapy Aide1014215560%7.7
Feeding Assistant022774246%1
Qualified Social Worker202281011%2.8
Medical Director022241921%1

Health Inspection History

Source: CMS Health Citations (Jul 2022 – Aug 2025)

8
Inspections
50
Total Citations
0
Critical (J-L)
0
Serious (G-I)
6.25
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
3
Moderate (D-F)
47
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
14
28% of total
Resident Rights
9
18% of total
Infection Control
5
10% of total
Abuse, Neglect & Exploitation
2
4% of total
Pharmacy Services
2
4% of total
Environmental
2
4% of total
Citation Sources
Standard Inspections 41
Complaint Investigations 7
Infection Control 2
State Comparison (MA)
Avg Citations (State)
32.7
This Facility: 50
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 19, 2025 E Resident RightsF0628 Corrected
Apr 01, 2025 D Resident RightsF0557 Corrected
Mar 25, 2025 E EnvironmentalF0925 Corrected
Mar 25, 2025 E Infection ControlF0880 Corrected
Mar 25, 2025 E PharmacyF0756 Corrected
Mar 25, 2025 D Quality of CareF0685 Corrected
Mar 25, 2025 D Quality of CareF0693 Corrected
Mar 25, 2025 D Quality of CareF0695 Corrected
Mar 25, 2025 D Quality of CareF0698 Corrected
Mar 25, 2025 B Care PlanningF0641 Corrected
Mar 25, 2025 D Resident RightsF0552 Corrected
Mar 25, 2025 B Resident RightsF0582 Corrected
Mar 25, 2025 D Resident RightsF0584 Corrected
Jul 23, 2024 D Nursing ServicesF0727 Corrected
Jul 23, 2024 D Care PlanningF0842 Corrected
Jan 23, 2024 D Abuse/NeglectF0607 Corrected
Jan 23, 2024 E Infection ControlF0880 Corrected
Jan 23, 2024 D Infection ControlF0883 Corrected
Jan 23, 2024 E Nursing ServicesF0726 Corrected
Jan 23, 2024 F Nursing ServicesF0727 Corrected
Jan 23, 2024 D Nursing ServicesF0730 Corrected
Jan 23, 2024 D NutritionF0803 Corrected
Jan 23, 2024 D Quality of CareF0679 Corrected
Jan 23, 2024 D Quality of CareF0685 Corrected
Jan 23, 2024 D Quality of CareF0692 Corrected
Jan 23, 2024 D Quality of CareF0698 Corrected
Jan 23, 2024 E Care PlanningF0641 Corrected
Jan 23, 2024 D Care PlanningF0644 Corrected
Jan 23, 2024 D Care PlanningF0656 Corrected
Jan 23, 2024 D Care PlanningF0842 Corrected
Jan 23, 2024 D Resident RightsF0557 Corrected
Apr 19, 2023 D Quality of CareF0689 Corrected
Apr 19, 2023 D Care PlanningF0656 Corrected
Apr 19, 2023 E Resident RightsF0567 Corrected
Feb 15, 2023 D Infection ControlF0883 Corrected
Feb 15, 2023 D Infection ControlF0886 Corrected
Jul 11, 2022 D Abuse/NeglectF0610 Corrected
Jul 11, 2022 D EnvironmentalF0920 Corrected
Jul 11, 2022 D NutritionF0803 Corrected
Jul 11, 2022 D PharmacyF0756 Corrected
Jul 11, 2022 D Quality of CareF0676 Corrected
Jul 11, 2022 D Quality of CareF0684 Corrected
Jul 11, 2022 D Quality of CareF0689 Corrected
Jul 11, 2022 D Quality of CareF0695 Corrected
Jul 11, 2022 D Quality of CareF0698 Corrected
Jul 11, 2022 B Care PlanningF0640 Corrected
Jul 11, 2022 D Care PlanningF0641 Corrected
Jul 11, 2022 D Care PlanningF0655 Corrected
Jul 11, 2022 D Resident RightsF0578 Corrected
Jul 11, 2022 D Resident RightsF0580 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Athena Health Care System MA III, LLC
Resident Census by Payment Source
153 Total Residents
Medicare 4 (2.6%)
Medicaid 99 (64.7%)
Private Pay/Other 50 (32.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
7.9 Score
22% better than avg Massachusetts avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
14.2 Score
29% better than avg Massachusetts avg: 20.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
16.6%
Lost Too Much Weight
6.6%
Urinary Tract Infection
0.6%
Depressive Symptoms
3.0%
Falls with Major Injury
2.7%
Pneumococcal Vaccine
98.3%
Antipsychotic Use
42.4%
Walking Ability Worsened
8.9%
Influenza Vaccine
95.1%
High Risk Residents with Pressure Ulcers
4.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
17.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.6% 19% better than avg Massachusetts: 76.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.0% 54% worse than avg Massachusetts: 1.3%
Influenza Vaccine
91.7% 18% better than avg Massachusetts: 77.7%

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Claim What’s Yours: Financial Aid for Massachusetts Seniors

Program
State Program Name
Eligibility
Benefits
Home Care Program
  • General: Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025): ~$1,500/month (individual, varies by region).
  • Asset Limits: $2,000 (individual, excludes home, car).
  • MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Frail Elder Waiver
Massachusetts Medicaid FE Waiver
Official government program page
  • General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MA Specifics: Requires clinical eligibility determination.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Senior Care Options (SCO)
Massachusetts Senior Care Options
Official government program page
  • General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Medicare Savings Program (MSP)
Massachusetts Medicare Savings Program (MassHealth Buy-In)
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Massachusetts NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Prescription Advantage
Massachusetts Prescription Advantage
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits: Not assessed.
  • MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MA Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Massachusetts VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MA Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Massachusetts Seniors

MassHealth Home Care

Home Care Program

Requirements:
  • General:
    Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025):
    ~$1,500/month (individual, varies by region).
  • Asset Limits:
    $2,000 (individual, excludes home, car).
  • MA Specifics:
    Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Massachusetts Medicaid FE Waiver

Frail Elder Waiver

Requirements:
  • General:
    Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MA Specifics:
    Requires clinical eligibility determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Massachusetts Senior Care Options

Senior Care Options (SCO)

Requirements:
  • General:
    Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics:
    Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Massachusetts Medicare Savings Program (MassHealth Buy-In)

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MA Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Massachusetts NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • MA Specifics:
    27 ASAPs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Massachusetts Prescription Advantage

Prescription Advantage

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025):
    No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits:
    Not assessed.
  • MA Specifics:
    Supplements Medicare Part D; no enrollment fee for low-income.
Benefits without Contact:
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Massachusetts SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MA Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
Massachusetts VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MA Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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