Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

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Parsons Hill Rehabilitation and Health Care Center is a remarkably skilled nursing and rehab facility in Worcester that is dedicated to enhancing the quality of life for seniors. The warm and inviting atmosphere is uniquely designed to provide comfort and peace of mind. With physicians, nurses, clinical staff, rehabilitation therapists, and other team members on standby, residents have access to everything they need, any time of day.
Their post-hospital care and recovery programs include a wide range of specialties and facilities, such as central venous catheter management, Lasix IV push, blood draws, oxygen therapy, and nutritional management. They also provide post-surgical care and a behavioral management unit to meet the needs of all residents. Moreover, Parsons Hill offers 24-hour supervision, restorative care programs, registered dietitian services, and a selective menu dining program to promote overall well-being. They also provide family counseling and support groups to ensure that families are supported in their loved one’s care.
Norma B-Mullings serves as the Administrator at Parsons Hill Rehabilitation & Health Care Center, overseeing the care of residents and staff. She is dedicated to guiding families through healthcare decisions for both short-term rehab and long-term care, ensuring a supportive and professional environment.
Offers a balance of services and community atmosphere.
Occupancy is moderate, suggesting balanced demand.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
14% of new residents, usually for short-term rehab.
48% of new residents, often for short stays.
39% of new residents, often for long-term daily care.
Key information about the people who lead and staff this community.
Minimum Age: 55 Years Old
Minimum Age
Fitness and Recreation
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Homes 24/7 care needed
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Nursing Homes 24/7 care needed
2.9 miles from city center
1350 Main St, Worcester, MA 01603
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 9.3 | No |
| Licensed Practical Nurse | 21 | 8.7 | No |
| Certified Nursing Assistant | 63 | 8.4 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 63 | 0 | 63 | 26,308 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 21 | 0 | 21 | 10,451 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,908 | 91 | 100% | 8 |
| Mental Health Service Worker | 9 | 0 | 9 | 2,371 | 80 | 88% | 7.2 |
| RN Director of Nursing | 3 | 0 | 3 | 1,971 | 87 | 96% | 9.8 |
| Registered Nurse | 4 | 0 | 4 | 1,815 | 91 | 100% | 9.3 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,584 | 91 | 100% | 7.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 899 | 76 | 84% | 7.1 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 878 | 68 | 75% | 7.4 |
| Physical Therapy Aide | 2 | 0 | 2 | 531 | 64 | 70% | 7 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 531 | 69 | 76% | 7.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 483 | 67 | 74% | 7.1 |
| Dietitian | 1 | 0 | 1 | 457 | 57 | 63% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 438 | 56 | 62% | 7.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 421 | 55 | 60% | 7.7 |
| Feeding Assistant | 0 | 2 | 2 | 77 | 42 | 46% | 1 |
| Qualified Social Worker | 2 | 0 | 2 | 28 | 10 | 11% | 2.8 |
| Medical Director | 0 | 2 | 2 | 24 | 19 | 21% | 1 |
Source: CMS Health Citations (Jul 2022 – Aug 2025)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 19, 2025 | E | Resident Rights | F0628 | Corrected |
| Apr 01, 2025 | D | Resident Rights | F0557 | Corrected |
| Mar 25, 2025 | E | Environmental | F0925 | Corrected |
| Mar 25, 2025 | E | Infection Control | F0880 | Corrected |
| Mar 25, 2025 | E | Pharmacy | F0756 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0685 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0693 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0695 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0698 | Corrected |
| Mar 25, 2025 | B | Care Planning | F0641 | Corrected |
| Mar 25, 2025 | D | Resident Rights | F0552 | Corrected |
| Mar 25, 2025 | B | Resident Rights | F0582 | Corrected |
| Mar 25, 2025 | D | Resident Rights | F0584 | Corrected |
| Jul 23, 2024 | D | Nursing Services | F0727 | Corrected |
| Jul 23, 2024 | D | Care Planning | F0842 | Corrected |
| Jan 23, 2024 | D | Abuse/Neglect | F0607 | Corrected |
| Jan 23, 2024 | E | Infection Control | F0880 | Corrected |
| Jan 23, 2024 | D | Infection Control | F0883 | Corrected |
| Jan 23, 2024 | E | Nursing Services | F0726 | Corrected |
| Jan 23, 2024 | F | Nursing Services | F0727 | Corrected |
| Jan 23, 2024 | D | Nursing Services | F0730 | Corrected |
| Jan 23, 2024 | D | Nutrition | F0803 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0679 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0685 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0692 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0698 | Corrected |
| Jan 23, 2024 | E | Care Planning | F0641 | Corrected |
| Jan 23, 2024 | D | Care Planning | F0644 | Corrected |
| Jan 23, 2024 | D | Care Planning | F0656 | Corrected |
| Jan 23, 2024 | D | Care Planning | F0842 | Corrected |
| Jan 23, 2024 | D | Resident Rights | F0557 | Corrected |
| Apr 19, 2023 | D | Quality of Care | F0689 | Corrected |
| Apr 19, 2023 | D | Care Planning | F0656 | Corrected |
| Apr 19, 2023 | E | Resident Rights | F0567 | Corrected |
| Feb 15, 2023 | D | Infection Control | F0883 | Corrected |
| Feb 15, 2023 | D | Infection Control | F0886 | Corrected |
| Jul 11, 2022 | D | Abuse/Neglect | F0610 | Corrected |
| Jul 11, 2022 | D | Environmental | F0920 | Corrected |
| Jul 11, 2022 | D | Nutrition | F0803 | Corrected |
| Jul 11, 2022 | D | Pharmacy | F0756 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0676 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0684 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0689 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0695 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0698 | Corrected |
| Jul 11, 2022 | B | Care Planning | F0640 | Corrected |
| Jul 11, 2022 | D | Care Planning | F0641 | Corrected |
| Jul 11, 2022 | D | Care Planning | F0655 | Corrected |
| Jul 11, 2022 | D | Resident Rights | F0578 | Corrected |
| Jul 11, 2022 | D | Resident Rights | F0580 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
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