Parsons Hill Rehabilitation and Health Care Center

Parsons Hill Rehabilitation and Health Care Center is a Nursing Home in Massachusetts

Parsons Hill Rehabilitation and… is a Nursing Home in Massachusetts

Parsons Hill Rehabilitation and Health Care Center

1350 Main St, Worcester, MA 01603 View Map

Parsons Hill Rehabilitation and Health Care Center is a Nursing Home in Massachusetts

Parsons Hill Rehabilitation and… is a Nursing Home in Massachusetts

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Overview of Parsons Hill Rehabilitation and Health Care Center

Parsons Hill Rehabilitation and Health Care Center is a remarkably skilled nursing and rehab facility in Worcester that is dedicated to enhancing the quality of life for seniors. The warm and inviting atmosphere is uniquely designed to provide comfort and peace of mind. With physicians, nurses, clinical staff, rehabilitation therapists, and other team members on standby, residents have access to everything they need, any time of day. 

Their post-hospital care and recovery programs include a wide range of specialties and facilities, such as central venous catheter management, Lasix IV push, blood draws, oxygen therapy, and nutritional management. They also provide post-surgical care and a behavioral management unit to meet the needs of all residents. Moreover, Parsons Hill offers 24-hour supervision, restorative care programs, registered dietitian services, and a selective menu dining program to promote overall well-being. They also provide family counseling and support groups to ensure that families are supported in their loved one’s care.

+1 508-791-4200

Managed by Norma B-Mullings

Administrator

Norma B-Mullings serves as the Administrator at Parsons Hill Rehabilitation & Health Care Center, overseeing the care of residents and staff. She is dedicated to guiding families through healthcare decisions for both short-term rehab and long-term care, ensuring a supportive and professional environment.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.50/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 162

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 94.6%
Residents per day (avg) 150
Occupancy rate
94.6%
Residents per day (avg)
150

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

22% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Proprietary home
Partnership
Home revenue
$30.0M
Profit
$2.1M
Proprietary home Partnership
Home revenue
$29,952,873.00
Profit
$2,066,242.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.3M
34.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.6M
Total costs $27.9M
Walk Score
Walk Score: 76 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Ed Murphy, Administrator

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Parsons Hill Rehabilitation and Health Care Center

Skilled Nursing Assisted Living Hospice Care
Contact Parsons Hill Rehabilitation and Health Care Center

Compare Nursing Homes around Worcester

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Holy Trinity Nursing and Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Worcester
113
No
59
APOSTOLA, NICHOLAS
85.0%
$18,065,455.00
$8,096,698.00
44.8%
106.40
4/5
3.9706
4/5
3/5
3/5
2
Christopher House
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
63
THE GRANTHAM GROUP, LLC
92.8%
$26,300,920.00
$9,944,770.00
37.8%
143.00
3/5
4.3641
3/5
4/5
2/5
2
Parsons Hill Rehabilitation and Health Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Worcester
162
No
76
-
94.6%
$29,266,760.00
$10,299,601.00
35.2%
150.30
2/5
3.5017
2/5
3/5
4/5
-
Blaire House of Worcester
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
71
-
-
-
-
-
-
-
-
-
-
-
-
Odd Fellows Home of Massachusetts
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

-
-
No
70
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Parsons Hill Rehabilitation and Health Care Center

Address 2.9 miles from city center

Address 1350 Main St, Worcester, MA 01603

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

134
Total Staff
130
Employees
4
Contractors
53,171
Total Hours (Quarter)
71
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse49.3 No
Licensed Practical Nurse218.7 No
Certified Nursing Assistant638.4 No
Staff by Category
Administration
2 staff
1hs shift avg
Nursing Staff
93 staff
8.5hs shift avg
Physicians & Practitioners
10 staff
8hs shift avg
Therapy Services
11 staff
7.2hs shift avg
Activities & Recreation
1 staff
7.7hs shift avg
Social Services
2 staff
2.8hs shift avg
Dietary Services
6 staff
7.6hs shift avg
Other Services
9 staff
7.2hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
101 contractor hours this quarter
Feeding Assistant: 2 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6306326,30891100%8.4
Licensed Practical Nurse2102110,45191100%8.7
Clinical Nurse Specialist9093,90891100%8
Mental Health Service Worker9092,3718088%7.2
RN Director of Nursing3031,9718796%9.8
Registered Nurse4041,81591100%9.3
Other Dietary Services Staff5051,58491100%7.5
Physical Therapy Assistant4048997684%7.1
Respiratory Therapy Technician2028786875%7.4
Physical Therapy Aide2025316470%7
Therapeutic Recreation Specialist1015316976%7.7
Speech Language Pathologist2024836774%7.1
Dietitian1014575763%8
Nurse Practitioner1014385662%7.8
Occupational Therapy Aide1014215560%7.7
Feeding Assistant022774246%1
Qualified Social Worker202281011%2.8
Medical Director022241921%1

Health Inspection History

Total Health inspections 8
78% above Massachusetts average
Massachusetts average: 4.5

Last Health inspection on Aug 2025

Total Health citations 50
53% above Massachusetts average
Massachusetts average: 32.7

6.25 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 41 citations
Complaint investigations 7 citations
Breakdown of citations
Critical Health citations 0
100% below Massachusetts average
Massachusetts average: 0.3
Serious Health citations 0
100% below Massachusetts average
Massachusetts average: 1.5
Moderate Health citations 47

Minor Health citations 3
Citations history (last 3 years)
Resident Rights moderate citation Aug 19, 2025
Corrected

Resident Rights moderate citation Apr 01, 2025
Corrected

Environmental moderate citation Mar 25, 2025
Corrected

Infection Control moderate citation Mar 25, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Athena Health Care System MA III, LLC
Resident Census by Payment Source
153 Total Residents
Medicare 4 (2.6%)
Medicaid 99 (64.7%)
Private Pay/Other 50 (32.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 7.9
22% better than Massachusetts average
Massachusetts average: 10.2
Functional decline score 14.2
29% better than Massachusetts average
Massachusetts average: 20.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 16.6%
11% below Massachusetts average.

Walking Ability Worsened 8.9%
54% below Massachusetts average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 17.1%
23% below Massachusetts average.
Safety & clinical stability

Falls with Major Injury 2.7%
25% below Massachusetts average.

High Risk Residents with Pressure Ulcers 4.7%
2% above Massachusetts average.

Urinary Tract Infection 0.6%
72% below Massachusetts average.
Emotional & behavioral wellbeing

Depressive Symptoms 3.0%
72% below Massachusetts average.

Antipsychotic Use 42.4%
109% above Massachusetts average.
Preventive care

Pneumococcal Vaccine 98.3%
7% above Massachusetts average.

Influenza Vaccine 95.1%
0% above Massachusetts average.
Nutrition & physical health

Lost Too Much Weight 6.6%
28% above Massachusetts average.
Short-stay resident measures
Pneumococcal Vaccine 91.6%

19% better than Massachusetts average
Antipsychotic medication increase 2.0%

54% worse than Massachusetts average
Influenza Vaccine 91.7%

18% better than Massachusetts average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Massachusetts Seniors

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Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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