Parsons Hill Rehabilitation and Health Care Center
Parsons Hill Rehabilitation and Health Care Center is a Nursing Home in Massachusetts
Parsons Hill Rehabilitation and… is a Nursing Home in Massachusetts
Parsons Hill Rehabilitation and Health Care Center
Parsons Hill Rehabilitation and Health Care Center is a Nursing Home in Massachusetts
Parsons Hill Rehabilitation and… is a Nursing Home in Massachusetts
Parsons Hill Rehabilitation and Health Care Center is a remarkably skilled nursing and rehab facility in Worcester that is dedicated to enhancing the quality of life for seniors. The warm and inviting atmosphere is uniquely designed to provide comfort and peace of mind. With physicians, nurses, clinical staff, rehabilitation therapists, and other team members on standby, residents have access to everything they need, any time of day.
Their post-hospital care and recovery programs include a wide range of specialties and facilities, such as central venous catheter management, Lasix IV push, blood draws, oxygen therapy, and nutritional management. They also provide post-surgical care and a behavioral management unit to meet the needs of all residents. Moreover, Parsons Hill offers 24-hour supervision, restorative care programs, registered dietitian services, and a selective menu dining program to promote overall well-being. They also provide family counseling and support groups to ensure that families are supported in their loved one’s care.
Norma B-Mullings serves as the Administrator at Parsons Hill Rehabilitation & Health Care Center, overseeing the care of residents and staff. She is dedicated to guiding families through healthcare decisions for both short-term rehab and long-term care, ensuring a supportive and professional environment.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights trail most peers, signaling limited market-rate volume.
Staffing
Key information about the people who lead and staff this community.
Leadership
What does this home offer?
Minimum Age: 55 Years Old
Minimum Age
Fitness and Recreation
Types of Care at Parsons Hill Rehabilitation and Health Care Center
Comparison Chart
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.For seniors needing help with daily tasks but not full-time nursing.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
24/7 care needed
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near Parsons Hill Rehabilitation and Health Care Center
2.9 miles from city center
1350 Main St, Worcester, MA 01603
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 9.3 | No |
| Licensed Practical Nurse | 21 | 8.7 | No |
| Certified Nursing Assistant | 63 | 8.4 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 63 | 0 | 63 | 26,308 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 21 | 0 | 21 | 10,451 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,908 | 91 | 100% | 8 |
| Mental Health Service Worker | 9 | 0 | 9 | 2,371 | 80 | 88% | 7.2 |
| RN Director of Nursing | 3 | 0 | 3 | 1,971 | 87 | 96% | 9.8 |
| Registered Nurse | 4 | 0 | 4 | 1,815 | 91 | 100% | 9.3 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,584 | 91 | 100% | 7.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 899 | 76 | 84% | 7.1 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 878 | 68 | 75% | 7.4 |
| Physical Therapy Aide | 2 | 0 | 2 | 531 | 64 | 70% | 7 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 531 | 69 | 76% | 7.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 483 | 67 | 74% | 7.1 |
| Dietitian | 1 | 0 | 1 | 457 | 57 | 63% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 438 | 56 | 62% | 7.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 421 | 55 | 60% | 7.7 |
| Feeding Assistant | 0 | 2 | 2 | 77 | 42 | 46% | 1 |
| Qualified Social Worker | 2 | 0 | 2 | 28 | 10 | 11% | 2.8 |
| Medical Director | 0 | 2 | 2 | 24 | 19 | 21% | 1 |
Health Inspection History
Source: CMS Health Citations (Jul 2022 – Aug 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (MA)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 19, 2025 | E | Resident Rights | F0628 | Corrected |
| Apr 01, 2025 | D | Resident Rights | F0557 | Corrected |
| Mar 25, 2025 | E | Environmental | F0925 | Corrected |
| Mar 25, 2025 | E | Infection Control | F0880 | Corrected |
| Mar 25, 2025 | E | Pharmacy | F0756 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0685 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0693 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0695 | Corrected |
| Mar 25, 2025 | D | Quality of Care | F0698 | Corrected |
| Mar 25, 2025 | B | Care Planning | F0641 | Corrected |
| Mar 25, 2025 | D | Resident Rights | F0552 | Corrected |
| Mar 25, 2025 | B | Resident Rights | F0582 | Corrected |
| Mar 25, 2025 | D | Resident Rights | F0584 | Corrected |
| Jul 23, 2024 | D | Nursing Services | F0727 | Corrected |
| Jul 23, 2024 | D | Care Planning | F0842 | Corrected |
| Jan 23, 2024 | D | Abuse/Neglect | F0607 | Corrected |
| Jan 23, 2024 | E | Infection Control | F0880 | Corrected |
| Jan 23, 2024 | D | Infection Control | F0883 | Corrected |
| Jan 23, 2024 | E | Nursing Services | F0726 | Corrected |
| Jan 23, 2024 | F | Nursing Services | F0727 | Corrected |
| Jan 23, 2024 | D | Nursing Services | F0730 | Corrected |
| Jan 23, 2024 | D | Nutrition | F0803 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0679 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0685 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0692 | Corrected |
| Jan 23, 2024 | D | Quality of Care | F0698 | Corrected |
| Jan 23, 2024 | E | Care Planning | F0641 | Corrected |
| Jan 23, 2024 | D | Care Planning | F0644 | Corrected |
| Jan 23, 2024 | D | Care Planning | F0656 | Corrected |
| Jan 23, 2024 | D | Care Planning | F0842 | Corrected |
| Jan 23, 2024 | D | Resident Rights | F0557 | Corrected |
| Apr 19, 2023 | D | Quality of Care | F0689 | Corrected |
| Apr 19, 2023 | D | Care Planning | F0656 | Corrected |
| Apr 19, 2023 | E | Resident Rights | F0567 | Corrected |
| Feb 15, 2023 | D | Infection Control | F0883 | Corrected |
| Feb 15, 2023 | D | Infection Control | F0886 | Corrected |
| Jul 11, 2022 | D | Abuse/Neglect | F0610 | Corrected |
| Jul 11, 2022 | D | Environmental | F0920 | Corrected |
| Jul 11, 2022 | D | Nutrition | F0803 | Corrected |
| Jul 11, 2022 | D | Pharmacy | F0756 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0676 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0684 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0689 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0695 | Corrected |
| Jul 11, 2022 | D | Quality of Care | F0698 | Corrected |
| Jul 11, 2022 | B | Care Planning | F0640 | Corrected |
| Jul 11, 2022 | D | Care Planning | F0641 | Corrected |
| Jul 11, 2022 | D | Care Planning | F0655 | Corrected |
| Jul 11, 2022 | D | Resident Rights | F0578 | Corrected |
| Jul 11, 2022 | D | Resident Rights | F0580 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Massachusetts Seniors
- General: Age 60+, Massachusetts resident, at risk of nursing home placement.
- Income Limits (2025): ~$1,500/month (individual, varies by region).
- Asset Limits: $2,000 (individual, excludes home, car).
- MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
- Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
- General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- MA Specifics: Requires clinical eligibility determination.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
- General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
- MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
- Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
- General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
- General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
- Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
- Asset Limits: Not assessed.
- MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
- Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
- General: Age 55+, unemployed, low-income, Massachusetts resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- MA Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$15/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- MA Specifics: High veteran demand statewide.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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