Total health inspections
8
Massachusetts average 4.5
Last Health inspection on Aug 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Parsons Hill Rehabilitation and Health Care Center
Nursing Home, Skilled Nursing, Assisted Living & Hospice Care · Worcester, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Parsons Hill Rehabilitation and Health Care Center
Nursing Home, Skilled Nursing, Assisted Living & Hospice Care · Worcester, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Parsons Hill Rehabilitation and Health Care Center accepts Medicaid, Medicare, and private pay.
Overview of Parsons Hill Rehabilitation and Health Care Center
Parsons Hill Rehabilitation and Health Care Center is a remarkably skilled nursing and rehab facility in Worcester that is dedicated to enhancing the quality of life for seniors. The warm and inviting atmosphere is uniquely designed to provide comfort and peace of mind. With physicians, nurses, clinical staff, rehabilitation therapists, and other team members on standby, residents have access to everything they need, any time of day.
Their post-hospital care and recovery programs include a wide range of specialties and facilities, such as central venous catheter management, Lasix IV push, blood draws, oxygen therapy, and nutritional management. They also provide post-surgical care and a behavioral management unit to meet the needs of all residents. Moreover, Parsons Hill offers 24-hour supervision, restorative care programs, registered dietitian services, and a selective menu dining program to promote overall well-being. They also provide family counseling and support groups to ensure that families are supported in their loved one’s care.
Norma B-Mullings serves as the Administrator at Parsons Hill Rehabilitation & Health Care Center, overseeing the care of residents and staff. She is dedicated to guiding families through healthcare decisions for both short-term rehab and long-term care, ensuring a supportive and professional environment.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 50th out of 63 homes in Massachusetts.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 50th out of 63 homes in Massachusetts.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 30m per day
Rank #50 / 63Nurse hours — State benchmarkedThis home is ranked 50th out of 63 homes in Massachusetts.Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 63 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
-19%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▼ 36% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 54m per day | ▼ 7% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 51m per day | ▼ 18% State avg: 2h 16m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 56m per day | ▼ 15% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 46% State avg: 28m per day · National avg: 29m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
91.4%
Rank #17 / 64Occupancy rate — State benchmarkedThis home is ranked 17th out of 64 homes in Massachusetts.Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
293 days
Occupancy rate
91.4%
Rank #17 / 64Occupancy rate — State benchmarkedThis home is ranked 17th out of 64 homes in Massachusetts.Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
293 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
13% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
64% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
22% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$30.0M
Profit
$2.1M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$30.0M Rank #14 / 65Revenue — State benchmarkedThis home is ranked 14th out of 65 homes in Massachusetts.Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$2.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #24 / 65Payroll — State benchmarkedThis home is ranked 24th out of 65 homes in Massachusetts.Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$12.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #24 / 65Payroll — State benchmarkedThis home is ranked 24th out of 65 homes in Massachusetts.Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$27.9M
Walk Score: 76 / 100 Rank #16 / 66Walk Score — State benchmarkedThis home is ranked 16th out of 66 homes in Massachusetts.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Staffing
Key information about the people who lead and staff this community.
ContactMr. Ed Murphy, Administrator
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Short-Term Rehabilitation
Specific ProgramsLife Enrichment Programming, Skilled Nursing Care, Substance Use Supportive Services
Operating HoursVisiting hours are suggested from 10 AM – 8 PM, with accommodations as requested.
What does this home offer?
Minimum Age: 55 Years Old
Fitness and Recreation
Types of Care at Parsons Hill Rehabilitation and Health Care Center
Skilled Nursing
Assisted Living
Hospice Care
Inspection History
In Massachusetts, the Executive Office of Elder Affairs (for assisted living facilities) and the Department of Public Health (for nursing homes) are the agencies authorized to inspect and report on facility safety.
Since 2022 · 4 years of data
51 citations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Massachusetts state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Massachusetts state average
Latest Inspection
August 19, 2025
Plan Of Correction
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | MA Average | vs. MA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 51 | 14 | This facility has 264% more total citations than a typical Massachusetts nursing home (51 vs. MA avg 14). Click this badge to view the full Massachusetts ranking.↑ 264% worse |
|
Citations per year
Average citations per year since 2022.
| 12.8 | 3.5 | This facility has 266% more citations per year than a typical Massachusetts nursing home (12.8 vs. MA avg 3.5). Click this badge to view the full Massachusetts ranking.↑ 266% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 19, 2025, found deficiencies related to failure to provide required Notices of Intent to Discharge to residents and to send copies to the Office of the State Long-Term Care Ombudsman. Earlier inspections identified issues with resident dignity and abuse prevention, medication management, infection control, environmental safety, and documentation accuracy. Complaint investigations substantiated abuse allegations against a staff member and noted failures in supervision and resident rights, including an incident of resident elopement. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history shows ongoing challenges with regulatory compliance, particularly in resident rights and care coordination, with no clear pattern of sustained improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
50
Rank #56 / 62Health citations — State benchmarkedThis home is ranked 56th out of 62 homes in Massachusetts.Shows this facility's total health deficiency citations benchmarked to the Massachusetts State average, with a ranking across all 62 MA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Massachusetts average 32.7
Citations per inspection
6.25
Rank #36 / 62Citations per inspection — State benchmarkedThis home is ranked 36th out of 62 homes in Massachusetts.Shows average deficiency citations per CMS inspection for this facility versus the Massachusetts mean across 62 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
41 of 50 citations resulted from standard inspections; and 7 of 50 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
0
100% better than Massachusetts averageMassachusetts average: 1.5
Citations history (last 4 years)
Resident Rights moderate citation
Aug 19, 2025
Corrected
Resident Rights moderate citation
Apr 01, 2025
Corrected
Environmental moderate citation
Mar 25, 2025
Corrected
Infection Control moderate citation
Mar 25, 2025
Corrected
Financial Assistance for
Nursing Home in Massachusetts
Parsons Hill Rehabilitation and Health Care Center is located in Worcester, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Places of interest near Parsons Hill Rehabilitation and Health Care Center
2.9 miles from city center
Estimated distance in miles from Worcester's city center to Parsons Hill Rehabilitation and Health Care Center's address, calculated via Google Maps.
— 2.24 miles to nearest hospital (Webster Square Medical Center)
Calculate Travel Distance to Parsons Hill Rehabilitation and Health Care Center
Add your location
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
134
Employees
130
Contractors
4
Staff to resident ratio
0.88:1
49% worse than Massachusetts average
Avg staff/day
71
Average shift
8.2 hours
0% compared with Massachusetts average
Total staff hours (quarter)
53,171
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
63
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
0.2%
101 contractor hours this quarter
Feeding Assistant: 2
Medical Director: 2
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 63 | 0 | 63 | 26,308 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 21 | 0 | 21 | 10,451 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,908 | 91 | 100% | 8 |
| Mental Health Service Worker | 9 | 0 | 9 | 2,371 | 80 | 88% | 7.2 |
| RN Director of Nursing | 3 | 0 | 3 | 1,971 | 87 | 96% | 9.8 |
| Registered Nurse | 4 | 0 | 4 | 1,815 | 91 | 100% | 9.3 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,584 | 91 | 100% | 7.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 899 | 76 | 84% | 7.1 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 878 | 68 | 75% | 7.4 |
| Physical Therapy Aide | 2 | 0 | 2 | 531 | 64 | 70% | 7 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 531 | 69 | 76% | 7.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 483 | 67 | 74% | 7.1 |
| Dietitian | 1 | 0 | 1 | 457 | 57 | 63% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 438 | 56 | 62% | 7.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 421 | 55 | 60% | 7.7 |
| Feeding Assistant | 0 | 2 | 2 | 77 | 42 | 46% | 1 |
| Qualified Social Worker | 2 | 0 | 2 | 28 | 10 | 11% | 2.8 |
| Medical Director | 0 | 2 | 2 | 24 | 19 | 21% | 1 |
63 Certified Nursing Assistant
% of Days
100%
21 Licensed Practical Nurse
% of Days
100%
9 Clinical Nurse Specialist
% of Days
100%
9 Mental Health Service Worker
% of Days
88%
3 RN Director of Nursing
% of Days
96%
4 Registered Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
100%
4 Physical Therapy Assistant
% of Days
84%
2 Respiratory Therapy Technician
% of Days
75%
2 Physical Therapy Aide
% of Days
70%
1 Therapeutic Recreation Specialist
% of Days
76%
2 Speech Language Pathologist
% of Days
74%
1 Dietitian
% of Days
63%
1 Nurse Practitioner
% of Days
62%
1 Occupational Therapy Aide
% of Days
60%
2 Feeding Assistant
% of Days
46%
2 Qualified Social Worker
% of Days
11%
2 Medical Director
% of Days
21%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
153
Medicare
4
2.6% of residents
Medicaid
99
64.7% of residents
Private pay or other
50
32.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
22% better than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.2
29% better than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
11% better than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.9%
Percent of long-stay residents whose ability to move independently worsened
8.9%
54% better than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
23% better than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
25% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.7%
Percent of long-stay high risk residents with pressure ulcers
4.7%
In line with Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.6%
Percent of long-stay residents with a urinary tract infection
0.6%
72% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.6%
Percent of long-stay residents who lose too much weight
6.6%
28% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.0%
Percent of long-stay residents who have depressive symptoms
3.0%
72% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
42.4%
Percent of long-stay residents who received an antipsychotic medication
42.4%
109% worse than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
7% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
In line with Massachusetts averageMassachusetts average: 94.8%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.53
Number of hospitalizations per 1,000 long-stay resident days.
1.53
18% better than Massachusetts averageMassachusetts average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.62
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.62
60% better than Massachusetts averageMassachusetts average: 1.54
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
19% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
54% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
18% better than Massachusetts averageMassachusetts average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.4%
56% better than Massachusetts averageMassachusetts average: 25.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
14.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.4%
22% worse than Massachusetts averageMassachusetts average: 11.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Massachusetts averageMassachusetts average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
31.5%
Rate of successful return to home or community from a skilled nursing facility.
31.5%
38% worse than Massachusetts averageMassachusetts average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Nursing Home around Worcester
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
| Christopher Heights of Worcester |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Worcester (Biotech Park Area) | 80 | 92.8% | +13% | 4.36 | -43% | +11% | $21.5k | 22 | 5.5 | 2 | 143 | A+ | 30 | The Grantham Group, LLC | $26.6M | $13.2M | 49.5% | 225385 | ||||
| Parsons Hill Rehabilitation and Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Worcester (Webster Square) | 162 | 94.6% | +15% | 3.50 | -77% | -11% | $0 | 50 | 6.3 | - | 150 | - | 76 | - | $30.0M | $12.3M | 41.1% | 225390 |
Financial Trends
Historical financial and operational data for Parsons Hill Rehabilitation and Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
94.6%
↓ 0.6pp vs 2022
Net Income
$2.1M
↑ ~$281.6K vs 2022
Total Payroll
$12.3M
↑ ~$168.7K vs 2022
Profit Margin
7.1%
↑ 1.5pp vs 2022
Guides for Better Senior Living
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Frequently Asked Questions about Parsons Hill Rehabilitation and Health Care Center
What neighborhood is Parsons Hill Rehabilitation and Health Care Center in?
Parsons Hill Rehabilitation and Health Care Center is in the Webster Square neighborhood of Worcester.
Is Parsons Hill Rehabilitation and Health Care Center in a walkable area?
Parsons Hill Rehabilitation and Health Care Center has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Are there photos of Parsons Hill Rehabilitation and Health Care Center?
Yes — there are 3 photos of Parsons Hill Rehabilitation and Health Care Center in the photo gallery on this page.
What is the phone number of Parsons Hill Rehabilitation and Health Care Center?
(508) 791-4200 will put you in contact with the team at Parsons Hill Rehabilitation and Health Care Center.
Is Parsons Hill Rehabilitation and Health Care Center Medicare or Medicaid certified?
Yes — Parsons Hill Rehabilitation and Health Care Center is a CMS-certified provider of Medicare and Medicaid.
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