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Pennsylvania Place is a 102-bed senior living community at One Pennsylvania Place in Ottumwa, Iowa. Directed by Brenda Hostetler, the facility serves Wapello County under a license valid through November 2026. The property reports a 32% occupancy rate with 33 residents, which is significantly lower than the Iowa state average of 75.4%. Despite this, the downtown location is highly accessible, earning a Walk Score of 77.
Since 2020, the facility has recorded 11 deficiencies over five inspections, yielding an annual average of 2.2 violations. While the initial certification resulted in a citations-per-inspection rate of zero, every subsequent review has cited regulatory issues. A June 2025 investigation identified a two-month delay in updating a service plan for a resident experiencing acute functional decline.
Care delivery at this campus includes a range of options from independent patio homes to specialized memory support. Professional oversight has been repeatedly cited for missing incident reports and a lack of required signatures on service plans across three separate years. In 2022, state monitors also noted unsafe grounds due to deteriorated concrete on the facility premises. Although the community received a “Best of Southern Iowa 2023” award, recent findings suggest persistent challenges in meeting state documentation standards.
The residential environment focuses on an “all-in-one” campus model with 24/7 onsite staff and social programming. Shared amenities include chef-prepared meals, housekeeping, and local transportation to the nearby Ottumwa Regional Health Center. However, the facility’s low census and recent substantiated complaints regarding delayed health evaluations suggest potential strain on operational quality. Management has claimed corrective actions, yet identical documentation failures have persisted into mid-2025.
Prospective representatives should weigh the facility’s excellent walkability against its history of delayed responses to resident health changes. It is recommended to request a review of the current service plan audit procedures and to verify that all required signatures are being obtained on schedule. Individuals can contact the administrative office to discuss specific care coordination protocols and ensure that 2026 safety standards align with their long-term wellness goals.
Lower than the Iowa average: 75.4%Pennsylvania Place is administrated by Brenda Hostetler.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 27 | This facility has 59% fewer total deficiencies than a typical Iowa assisted living residence (11 vs. IA avg 27).↓ 59% better |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 1.8 | 4.5 | This facility has 60% fewer deficiencies per year than a typical Iowa assisted living residence (1.8 vs. IA avg 4.5).↓ 60% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.2 | 1.8 | This facility has 22% more deficiencies per inspection than a typical Iowa assisted living residence (2.2 vs. IA avg 1.8).↑ 22% worse |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 15 | This facility has 67% fewer total inspections than a typical Iowa assisted living residence (5 vs. IA avg 15).↓ 67% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 26, 2025, identified deficiencies related to delayed evaluations and service plan updates following a significant change in condition for one tenant. Earlier inspections showed a pattern of issues with timely and complete tenant evaluations, updating and signing service plans, and maintaining safe grounds. Complaint investigations were generally unsubstantiated except for the most recent case, which confirmed delays in updating care plans after health declines. There were no fines, immediate jeopardy findings, or enforcement actions listed in the available reports. The facility’s inspection history indicates ongoing challenges with documentation and care planning, with no clear improvement trend over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.0 miles from city center
Estimated distance in miles from Ottumwa's city center to Pennsylvania Place's address, calculated via Google Maps.
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Pennsylvania Place is located in Ottumwa, Iowa.
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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Pennsylvania Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ottumwa | 102 | No | 77 | - | 6
Facility
6
IA AVG
19
Rank
#223 / 282 |
32.4%
Facility
32.4%
IA AVG
63.6%
Rank
#359 / 393 | 5 | 2
Facility
2
IA AVG
6.3
Rank
#60 / 347 |
| River Valley Place of Ottumwa |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ottumwa | 100 | No | 77 | - | 18
Facility
18
IA AVG
19
Rank
#146 / 282 |
14.0%
Facility
14.0%
IA AVG
63.6%
Rank
#386 / 393 | 25 | 19
Facility
19
IA AVG
6.3
Rank
#331 / 347 |
| The Kindred House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ottumwa (Ottumwa Industrial Park) | 62 | No | 27 | - | 1
Facility
1
IA AVG
19
Rank
#267 / 282 | - | - | - |
The legal owner and operator of Pennsylvania Place is No Related Entities Found.
Pennsylvania Place has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IA state health department records, Pennsylvania Place's license number is S0421.
According to IA state health department records, Pennsylvania Place's license expires on November 18, 2027.
Pennsylvania Place's occupancy is 32%.
The team at Pennsylvania Place can be reached at [email protected].
Brenda Hostetler is the administrator of Pennsylvania Place.
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