Pillar of Cedar Valley
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Waterloo, IA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Pillar of Cedar Valley

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Waterloo, IA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Calculator: See prices in your area
Pillar of Cedar Valley accepts Medicare, Medicaid, and private pay.

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2020 · 6 years of data 85 deficiencies 38 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average
Overall vs. IA average 3 Worse Metrics worse than Iowa average:
• Total deficiencies (215% above)
• Deficiencies per year (216% above)
• Deficiencies per inspection (22% above)
0 Better No metrics in this bucket.
Latest Inspection December 23, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIA Averagevs. IA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 8527 This facility has 215% more total deficiencies than a typical Iowa assisted living residence (85 vs. IA avg 27).↑ 215% worse
Deficiencies per year Info Average deficiencies per year since 2020. 14.24.5 This facility has 216% more deficiencies per year than a typical Iowa assisted living residence (14.2 vs. IA avg 4.5).↑ 216% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.21.8 This facility has 22% more deficiencies per inspection than a typical Iowa assisted living residence (2.2 vs. IA avg 1.8).↑ 22% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3815 This facility has had 153% more total inspections than the Iowa average (38 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 153% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 23, 2025 complaint investigation found failure to protect residents from repeated resident-to-resident abuse and failure to timely report and investigate abuse incidents.
  • November 17, 2025 annual inspection cited 7 deficiencies including expired insulin administration, unsafe hazardous tool storage, and failure to implement physician oxygen orders.
  • December 9, 2025 plan of correction accepted, certifying the facility in compliance with health requirements effective December 1, 2025.

Health Inspection History

Inspections since 2023
Total health inspections 4

State average N/A


Last Health inspection on Nov 2025

Total health citations
21 Rank #150 / 244Health citations — State benchmarkedThis home is ranked 150th out of 244 homes in Iowa for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Iowa State average, with a ranking across all 244 IA facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
5.25 Rank #184 / 244Citations per inspection — State benchmarkedThis home is ranked 184th out of 244 homes in Iowa for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Iowa mean across 244 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 21 citations resulted from standard inspections; 1 of 21 resulted from complaint investigations; and 2 of 21 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

21 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 3 years)
Environmental moderate citation Nov 17, 2025
Corrected

Pharmacy moderate citation Nov 17, 2025
Corrected

Quality of Care moderate citation Nov 17, 2025
Corrected

Quality of Care moderate citation Nov 17, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 188
Employees 149
Contractors 39
Staff to resident ratio 1.42 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 81
Average shift 7.6 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 56,731

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 9 total: 8 full-time employees and 1 contractor. 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 18 total: 13 full-time employees and 5 contractors. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 73 total: 66 full-time employees and 7 contractors. 73
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.4%

3,078 contractor hours this quarter

Physical Therapy Aide: 8 Certified Nursing Assistant: 7 Licensed Practical Nurse: 5 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 4 Speech Language Pathologist: 4 RN Director of Nursing: 3 Registered Nurse: 1 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6677319,85192100%7.2
Diagnostic X-ray Services Staff3503514,60192100%7.9
Licensed Practical Nurse135187,44992100%8.9
Medication Aide/Technician120123,71692100%7.9
Registered Nurse8193,00292100%7.7
Dietitian5051,7018390%6.8
Mental Health Service Worker4041,6476975%8
Administrator3031,5366571%8.3
RN Director of Nursing0338337683%9.1
Clinical Nurse Specialist2028336470%7.6
Nurse Practitioner1014725964%8
Occupational Therapy Aide0113144246%7.5
Respiratory Therapy Technician0441944751%4.1
Physical Therapy Assistant0441774751%3.3
Qualified Social Worker0111683033%5.6
Physical Therapy Aide0881575257%2.9
Speech Language Pathologist044822022%4.1
Medical Director011111%1
73 Certified Nursing Assistant
% of Days 100%
35 Diagnostic X-ray Services Staff
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
9 Registered Nurse
% of Days 100%
5 Dietitian
% of Days 90%
4 Mental Health Service Worker
% of Days 75%
3 Administrator
% of Days 71%
3 RN Director of Nursing
% of Days 83%
2 Clinical Nurse Specialist
% of Days 70%
1 Nurse Practitioner
% of Days 64%
1 Occupational Therapy Aide
% of Days 46%
4 Respiratory Therapy Technician
% of Days 51%
4 Physical Therapy Assistant
% of Days 51%
1 Qualified Social Worker
% of Days 33%
8 Physical Therapy Aide
% of Days 57%
4 Speech Language Pathologist
% of Days 22%
1 Medical Director
% of Days 1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.8
33% better than State average

State average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.7
27% better than State average

State average: 21.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.7%
22% better than State average

State average: 18.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 12.8%
35% better than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.4%
26% better than State average

State average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
42% better than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.3%
70% better than State average

State average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
92% better than State average

State average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.1%
39% better than State average

State average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 17.7%
357% worse than State average

State average: 3.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 65.6%
31% worse than State average

State average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.3%
In line with State average

State average: 95.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.50
In line with State average

State average: 1.48

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.48
19% worse than State average

State average: 2.09

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 68.2%
20% worse than State average

State average: 85.1%

Breakdown by payment type

Medicare

16% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

23% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

61% of new residents, often for long-term daily care.

Typical stay 6 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 132
Medicaid
130
98.5% of residents
Private pay or other
2
1.5% of residents

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.0M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.0M Rank #13 / 246Revenue — State benchmarkedThis home is ranked 13th out of 246 homes in Iowa for Revenue. Shows this facility's annual revenue compared to the Iowa average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$120.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #21 / 246Payroll — State benchmarkedThis home is ranked 21st out of 246 homes in Iowa for Payroll. Shows total annual staff payroll benchmarked to the Iowa average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.3M 41.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #216 / 246Payroll % — State benchmarkedThis home is ranked 216th out of 246 homes in Iowa for Payroll %. Shows payroll as a percentage of revenue versus the Iowa average. Well-run Iowa facilities typically land around 61–69% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$10.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.0M

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (61% of admissions), and a typical Medicaid stay runs around 6 years.

Admissions
46 total

Coverage residents most often arrive under.

Medicare 16%
Private pay 23%
Medicaid 61%
Discharges
51 total

Coverage residents most often leave under.

Medicare 8%
Private pay 8%
Medicaid 84%

Places of interest near Pillar of Cedar Valley

Address 0.0 miles from city center Info Estimated distance in miles from Waterloo's city center to Pillar of Cedar Valley's address, calculated via Google Maps.

Calculate Travel Distance to Pillar of Cedar Valley

Add your location

Address

Compare Nursing Homes around the area

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.

Bethany Home Retirement Center
NH
IL
MC
SNF
Dubuque (Eagle Point District) -66 - 69 1 Bed / 2 Bed
Sunrise Retirement Community
NH
AL
IL
MC
RC
SNF
Sioux City -74 A+ 22 Studio
Green Hills Retirement Community
NH
AL
IL
MC
SNF
Ames (Hamilton Drive) -56 - 18 1 Bed / 2 Bed
Meth Wick Community
NH
AL
IL
MC
RC
SNF
Cedar Rapids (The Meth-Wick Community) -69 - 23 -
Pillar of Cedar Valley
NH
HOS
RC
SNF
Waterloo -114 - 83 -

Frequently Asked Questions about Pillar of Cedar Valley

Is Pillar of Cedar Valley in a walkable area?

Pillar of Cedar Valley has a walk score of 83. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Pillar of Cedar Valley?

According to IA state health department records, Pillar of Cedar Valley's license number is 70529.

What is the occupancy rate at Pillar of Cedar Valley?

Pillar of Cedar Valley's occupancy is 100%.

Are pets allowed at Pillar of Cedar Valley?

No, Pillar of Cedar Valley has a no-pet policy.

What is the best email address for Pillar of Cedar Valley?

The team at Pillar of Cedar Valley can be reached at kkleinlein@pillarcv.com.

Does Pillar of Cedar Valley operate as a for-profit or non-profit?

Pillar of Cedar Valley is registered as a non-profit in IA.

Who is the administrator of Pillar of Cedar Valley?

Kersten Kelinlein is the administrator of Pillar of Cedar Valley.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance