Occupancy rate
50%
In line with Oregon averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
Pilot Butte Rehabilitation Center
Pilot Butte Rehabilitation Center serves as a supportive resource, offering skilled nursing, rehabilitation therapy, long-term care, and respite care to the residents of Bend, Oregon. Emphasizing the significance of independence, the dedicated team goes the extra mile to facilitate residents’ recovery, ensuring they receive comprehensive care.
Healthcare providers at Pilot Butte Rehabilitation Center senior living undergo specialized training in geriatric and rehabilitation methods, addressing residents’ needs for regaining strength, mobility, and speech following illness or injury. The community amenities include beautifully landscaped grounds, a full-service beauty salon and barbershop, along with gorgeous accommodations ranging from private to semi-private options. Additional features such as a library, activity rooms, and more contribute to creating a well-rounded and enriching living experience for residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
74
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
49.9%
Residents per day (avg)
47
Occupancy rate
49.9%
Residents per day (avg)
47
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
43% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
53% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Home revenue
$8.3M
Operating loss
-$309.4K
Privately-owned community
Home revenue
$8,288,647.00
Operating loss
$-309,389.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.6M
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Oregon averageOccupied beds
37 / 74
Average residents
55 per day
License details
Facility type
Snf/nf Dual Cert
Status
Active
Issuance
April 1, 2010
County:
Deschutes
Additional licensing details
CMS Certification Number:
385138
Ownership & operating entity
Pilot Butte Rehabilitation Center is legally operated by Bd Bend Ii, LLC, and administrated by Cary Robin Shire.
Type Of Units
Total
74 units
Total beds
74 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Jenna Corbly, Administrator
Care Services
Offers Alzheimer's Care
Contact Information
Email:
[email protected]
Fax:
(541) 241-2770
Additional Policies & Features
Pets Allowed
Smoking Allowed
Types of Care at Pilot Butte Rehabilitation Center
Skilled Nursing
Respite Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
10 visits/inspections
Show Inspection Reports
Latest inspection
Date:October 31, 2025
17 licensing violations
Violations of state licensing requirements identified during facility inspections.
70 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
5
Oregon average 5.1
Last Health inspection on Sep 2025
Total health citations
45
Oregon average 34
Citations per inspection
9
Oregon average 6.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 45 citations resulted from standard inspections; 4 of 45 resulted from complaint investigations; and 6 of 45 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
100% worse than Oregon averageOregon average: 0.5
Serious Health citations
1
1
17% better than Oregon averageOregon average: 1.2
1 critical citation
1 serious citation
43 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 19, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 19, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 19, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 19, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 19, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 19, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 19, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 19, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Bend The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
Avalon Care Center – Scappoose
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Scappoose
40
63.5%
-3%
4.77
-9%
0
12
1
31
-
-
Eea Company
-
-
-
385283
Avamere Court at Keizer
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Keizer
229
77.1%
+17%
4.47
-15%
0
18
0
52
-
76
Ari Cbc Llc
$14,1M
$5,3M
37.7%
385233
Pilot Butte Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N
Nursing
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Bend (Mountain View)
74
49.9%
-24%
4.37
-17%
2
45
2
47
A+
53
Bd Bend Ii, Llc
$8,1M
$3,5M
43.1%
385138
Alpine House Senior Skilled Care Living
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Portland
-
-
-
-
-
0
0
0
-
A+
41
-
-
-
-
-
Avamere at Seaside Residential Care Facility
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
SEASIDE
40
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
Places of interest near Pilot Butte Rehabilitation Center
2.8 miles from city center — 0.21 miles to nearest hospital (Central Oregon Vet Center)
1876 NE Hwy 20, Bend, OR 97701
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
120
Employees
81
Contractors
39
Staff to resident ratio
3.43:1
17% better than Oregon averageOregon average ratio: 2.92:1
Avg staff/day
35
Average shift
7.5 hours
0% compared with Oregon averageOregon average: 7.8 hours
Total staff hours (quarter)
23,902
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
62
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
6.4%
1,530 contractor hours this quarter
Certified Nursing Assistant: 27
Licensed Practical Nurse: 6
Occupational Therapy Assistant: 2
Medical Director: 2
Registered Nurse: 1
Administrator: 1
Staff by category
| Certified Nursing Assistant | 35 | 27 | 62 | 11,447 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 6 | 6 | 12 | 2,121 | 91 | 100% | 10 |
| Registered Nurse | 8 | 1 | 9 | 1,678 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,460 | 81 | 89% | 7.5 |
| RN Director of Nursing | 3 | 0 | 3 | 1,159 | 75 | 82% | 7.6 |
| Speech Language Pathologist | 3 | 0 | 3 | 802 | 77 | 85% | 6.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 782 | 73 | 80% | 6.4 |
| Dietitian | 2 | 0 | 2 | 585 | 73 | 80% | 7.2 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 571 | 74 | 81% | 5 |
| Nurse Practitioner | 1 | 0 | 1 | 493 | 61 | 67% | 8.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 470 | 73 | 80% | 5.2 |
| Administrator | 1 | 1 | 2 | 469 | 58 | 64% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 467 | 63 | 69% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 424 | 55 | 60% | 7.7 |
| Other Dietary Services Staff | 1 | 0 | 1 | 347 | 56 | 62% | 6.2 |
| Qualified Social Worker | 2 | 0 | 2 | 337 | 61 | 67% | 5.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 171 | 40 | 44% | 4.3 |
| Nurse Aide in Training | 2 | 0 | 2 | 60 | 6 | 7% | 5 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 31 | 46 | 51% | 0.7 |
| Medical Director | 0 | 2 | 2 | 30 | 21 | 23% | 1.4 |
62 Certified Nursing Assistant
% of Days
100%
12 Licensed Practical Nurse
% of Days
100%
9 Registered Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
89%
3 RN Director of Nursing
% of Days
82%
3 Speech Language Pathologist
% of Days
85%
2 Physical Therapy Aide
% of Days
80%
2 Dietitian
% of Days
80%
4 Respiratory Therapy Technician
% of Days
81%
1 Nurse Practitioner
% of Days
67%
3 Physical Therapy Assistant
% of Days
80%
2 Administrator
% of Days
64%
1 Mental Health Service Worker
% of Days
69%
1 Dental Services Staff
% of Days
60%
1 Other Dietary Services Staff
% of Days
62%
2 Qualified Social Worker
% of Days
67%
1 Occupational Therapy Aide
% of Days
44%
2 Nurse Aide in Training
% of Days
7%
2 Occupational Therapy Assistant
% of Days
51%
2 Medical Director
% of Days
23%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
35 residents
Residents by payment source
Medicare
13 residents (37.1%)
Medicaid
22 residents (62.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.2
35% worse than Oregon averageOregon average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.2
39% worse than Oregon averageOregon average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
53% worse than Oregon averageOregon average: 16.3%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
34.2%
Percent of long-stay residents whose ability to move independently worsened
34.2%
37% worse than Oregon averageOregon average: 24.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.5%
26% worse than Oregon averageOregon average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Oregon averageOregon average: 2.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.5%
Percent of long-stay high risk residents with pressure ulcers
9.5%
37% worse than Oregon averageOregon average: 6.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.5%
Percent of long-stay residents with a urinary tract infection
3.5%
72% worse than Oregon averageOregon average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.0%
Percent of long-stay residents who lose too much weight
2.0%
61% better than Oregon averageOregon average: 5.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
8.4%
Percent of long-stay residents who have depressive symptoms
8.4%
82% worse than Oregon averageOregon average: 4.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.8%
Percent of long-stay residents who received an antipsychotic medication
4.8%
64% better than Oregon averageOregon average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
In line with Oregon averageOregon average: 95.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.8%
28% worse than Oregon averageOregon average: 95.2%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
10% better than Oregon averageOregon average: 86.2%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
5% worse than Oregon averageOregon average: 1.8%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.6%
6% worse than Oregon averageOregon average: 81.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.0%
In line with Oregon averageOregon average: 21.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
38% better than Oregon averageOregon average: 15.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
58% worse than Oregon averageOregon average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
68.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.4%
27% better than Oregon averageOregon average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
51.1%
Rate of successful return to home or community from a skilled nursing facility.
51.1%
In line with Oregon averageOregon average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$20K
66% lower than Oregon averageOregon average: $60K
Number of fines
2
18% more fines than Oregon averageOregon average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Oregon averageOregon average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$20K
Oregon average
$60K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 9, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 9, 2024
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 25, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 25, 2023
$11K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Pilot Butte Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
49.9%
↑ 11.5pp vs 2022
Net Income
-$309,389
↑ ~$696K vs 2022
Total Payroll
$5,346,551
↑ ~$770K vs 2022
Profit Margin
-3.8%
↑ 13.2pp vs 2022
Loading trend charts...
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