Pilot Butte Rehabilitation Center

Pilot Butte Rehabilitation Center is a Nursing Home in Oregon

Pilot Butte Rehabilitation Center is a Nursing Home in Oregon

Pilot Butte Rehabilitation Center

1876 NE Hwy 20, Bend, OR 97701 View Map

Pilot Butte Rehabilitation Center is a Nursing Home in Oregon

Pilot Butte Rehabilitation Center is a Nursing Home in Oregon

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Overview of Pilot Butte Rehabilitation Center

Pilot Butte Rehabilitation Center serves as a supportive resource, offering skilled nursing, rehabilitation therapy, long-term care, and respite care to the residents of Bend, Oregon. Emphasizing the significance of independence, the dedicated team goes the extra mile to facilitate residents’ recovery, ensuring they receive comprehensive care.

Healthcare providers at Pilot Butte Rehabilitation Center senior living undergo specialized training in geriatric and rehabilitation methods, addressing residents’ needs for regaining strength, mobility, and speech following illness or injury. The community amenities include beautifully landscaped grounds, a full-service beauty salon and barbershop, along with gorgeous accommodations ranging from private to semi-private options. Additional features such as a library, activity rooms, and more contribute to creating a well-rounded and enriching living experience for residents.

+1 458-256-6748

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.37/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 74

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Oregon average
Occupancy rate 49.9%
Residents per day (avg) 47
Occupancy rate
49.9%
Residents per day (avg)
47

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

53% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Proprietary home
Other
Home revenue
$8.3M
Operating loss
-$309.4K
Proprietary home Other
Home revenue
$8,288,647.00
Operating loss
$-309,389.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.5M
41.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
Total costs $8.6M
Bed community size
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
ACTIVE
Facility Type
SNF/NF DUAL CERT
License Date
April 1, 2010

Additional licensing details

CMS Certification Number: 385138
County: Deschutes

Ownership & operating entity

Pilot Butte Rehabilitation Center is legally operated by Bd Bend Ii, LLC, and administrated by Cary Robin Shire.

Type Of Units

Total
74 units
Total beds
74 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Jenna Corbly, Administrator

Care Services

Offers Alzheimer's Care

Contact Information

Fax: (541) 241-2770

Additional Policies & Features

Pets Allowed
Smoking Allowed

Types of Care at Pilot Butte Rehabilitation Center

Skilled Nursing Respite Care
Contact Pilot Butte Rehabilitation Center

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Private pay Medicaid Medicare Private Pay

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

10 visits/inspections

Latest inspection

Date:October 31, 2025

17 licensing violations

Violations of state licensing requirements identified during facility inspections.

49 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Nursing Homes around Bend

The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
Avalon Care Center – Scappoose
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

OR 97056
40
No
-
-
EEA COMPANY
63.5%
-
-
-
31.40
5/5
4.7714
4/5
3/5
5/5
-
Avamere Court at Keizer
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Keizer
229
No
-
76
ARI CBC LLC
77.1%
$14,105,446.00
$5,314,792.00
37.7%
51.70
3/5
4.4735
3/5
4/5
4/5
-
Avamere Health Services of Rogue Valley
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Medford
91
No
-
84
ARISO LLC
57.7%
$11,998,750.00
$4,460,869.00
37.2%
65.30
1/5
4.3586
1/5
4/5
4/5
1
Pilot Butte Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

RC

Respite Care

Bend (Mountain View)
74
No
A+
53
Bd Bend Ii, LLC
49.9%
$8,056,838.00
$3,468,842.00
43.1%
47.30
1/5
4.3705
1/5
4/5
2/5
2
Alpine House Senior Skilled Care Living
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Portland
-
No
A+
41
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Pilot Butte Rehabilitation Center

Address 2.8 miles from city center

Address 1876 NE Hwy 20, Bend, OR 97701

Calculate Travel Distance to Pilot Butte Rehabilitation Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

120
Total Staff
81
Employees
39
Contractors
23,902
Total Hours (Quarter)
35
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse98 Yes
Licensed Practical Nurse1210 Yes
Certified Nursing Assistant627.9 Yes
Staff by Category
Administration
4 staff
6.3hs shift avg
Nursing Staff
88 staff
8.1hs shift avg
Physicians & Practitioners
6 staff
7.6hs shift avg
Therapy Services
15 staff
5.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.5hs shift avg
Dietary Services
3 staff
6.8hs shift avg
Other Services
2 staff
7.6hs shift avg
Contractor Analysis
6.4%
of total hours from contractors
1,530 contractor hours this quarter
Certified Nursing Assistant: 27 Occupational Therapy Assistant: 2 Licensed Practical Nurse: 6 Registered Nurse: 1 Administrator: 1 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant35276211,44791100%7.9
Licensed Practical Nurse66122,12191100%10
Registered Nurse8191,67891100%8
Clinical Nurse Specialist5051,4608189%7.5
RN Director of Nursing3031,1597582%7.6
Speech Language Pathologist3038027785%6.7
Physical Therapy Aide2027827380%6.4
Dietitian2025857380%7.2
Respiratory Therapy Technician4045717481%5
Nurse Practitioner1014936167%8.1
Physical Therapy Assistant3034707380%5.2
Administrator1124695864%8.1
Mental Health Service Worker1014676369%7.4
Dental Services Staff1014245560%7.7
Other Dietary Services Staff1013475662%6.2
Qualified Social Worker2023376167%5.5
Occupational Therapy Aide1011714044%4.3
Nurse Aide in Training2026067%5
Occupational Therapy Assistant022314651%0.7
Medical Director022302123%1.4

Health Inspection History

Total Health inspections 5
Near Oregon average
Oregon average: 5.1

Last Health inspection on Sep 2025

Total Health citations 45
32% above Oregon average
Oregon average: 34.0

9 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 41 citations
Complaint investigations 10 citations
Breakdown of citations
Critical Health citations 1
100% above Oregon average
Oregon average: 0.5
Serious Health citations 1
17% below Oregon average
Oregon average: 1.2
Moderate Health citations 43

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect moderate citation Sep 19, 2025
Corrected

Abuse/Neglect moderate citation Sep 19, 2025
Corrected

Infection Control moderate citation Sep 19, 2025
Corrected

Nutrition moderate citation Sep 19, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Regency Pacific
Resident Census by Payment Source
35 Total Residents
Medicare 13 (37.1%)
Medicaid 22 (62.9%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 14.2
35% worse than Oregon average
Oregon average: 10.5
Functional decline score 29.2
39% worse than Oregon average
Oregon average: 21.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 25.0%
53% above Oregon average.

Walking Ability Worsened 34.2%
37% above Oregon average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 28.5%
26% above Oregon average.
Safety & clinical stability

Falls with Major Injury 0.0%
100% below Oregon average.

High Risk Residents with Pressure Ulcers 9.5%
37% above Oregon average.

Urinary Tract Infection 3.5%
72% above Oregon average.
Emotional & behavioral wellbeing

Depressive Symptoms 8.4%
82% above Oregon average.

Antipsychotic Use 4.8%
64% below Oregon average.
Preventive care

Pneumococcal Vaccine 98.2%
3% above Oregon average.

Influenza Vaccine 68.8%
28% below Oregon average.
Nutrition & physical health

Lost Too Much Weight 2.0%
61% below Oregon average.
Short-stay resident measures
Pneumococcal Vaccine 95.0%

10% better than Oregon average
Antipsychotic medication increase 1.9%

5% worse than Oregon average
Influenza Vaccine 76.6%

6% worse than Oregon average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $20K
This home paid 66% less in fines than the state average.
Oregon average: $60K
Number of Fines 2
This home received 18% more fines than the state average.
Oregon average: 1.7
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Oregon average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Sep 9, 2024
$9K
Civil Money Penalty Feb 25, 2023
$11K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Oregon Seniors

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Oregon Project Independence (OPI)

OPI

Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.

~$2,000/month (individual, varies).

$5,000 (individual).

Cost-sharing required; rural/urban balance.

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled, OR resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP

Age 60+ prioritized, OR resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Oregon SCSEP

Age 55+, unemployed, low-income, OR resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Easterseals/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; Oregon Veterans’ Homes option.

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+, OR resident, homeowner 5+ years, low-income.

~$58,000/year (household, adjusted annually).

Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+, OR resident (or spouse of any age); no income limit.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.

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