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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Pilot Butte Rehabilitation Center serves as a supportive resource, offering skilled nursing, rehabilitation therapy, long-term care, and respite care to the residents of Bend, Oregon. Emphasizing the significance of independence, the dedicated team goes the extra mile to facilitate residents’ recovery, ensuring they receive comprehensive care.
Healthcare providers at Pilot Butte Rehabilitation Center senior living undergo specialized training in geriatric and rehabilitation methods, addressing residents’ needs for regaining strength, mobility, and speech following illness or injury. The community amenities include beautifully landscaped grounds, a full-service beauty salon and barbershop, along with gorgeous accommodations ranging from private to semi-private options. Additional features such as a library, activity rooms, and more contribute to creating a well-rounded and enriching living experience for residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 86th out of 92 homes in Oregon. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 7m per day | ▲ 63% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ▼ 9% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 56m per day | ▼ 13% State avg: 3h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 49m per day | ▼ 13% State avg: 4h 23m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 20% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 46m per day | ▲ 77% State avg: 26m per day · National avg: 29m per day |
Lower than the Oregon average: 65.7%Pilot Butte Rehabilitation Center is legally operated by Bd Bend Ii, LLC, and administrated by Cary Robin Shire.
Key information about the people who lead and staff this community.
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 70 | 31 | This facility has 126% more total deficiencies than a typical Oregon nursing home (70 vs. OR avg 31).↑ 126% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 14 | 6.2 | This facility has 126% more deficiencies per year than a typical Oregon nursing home (14 vs. OR avg 6.2).↑ 126% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 7 | 4.4 | This facility has 59% more deficiencies per inspection than a typical Oregon nursing home (7 vs. OR avg 4.4).↑ 59% worse |
|
Licensing violations
Violations of state licensing requirements identified during facility inspections.
| 17 | 12 | This facility has 42% more licensing violations than a typical Oregon nursing home (17 vs. OR avg 12).↑ 42% worse |
Inspections
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 7 | This facility has 43% more total inspections than a typical Oregon nursing home (10 vs. OR avg 7).↑ 43% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 31, 2025, found no deficiencies during the re-licensure survey. Earlier inspections showed a mixed pattern, with several reports noting deficiencies related to informed consent for medications, abuse prevention, quality of care, accident hazards, infection control, and nursing services documentation. Complaint investigations did not result in substantiated findings, and enforcement actions such as fines or license suspensions were not listed in the available reports. Prior inspections included an immediate jeopardy finding in September 2024 that was removed during the survey, with many deficiencies corrected on subsequent visits. The trend suggests improvement, as recent inspections have been free of deficiencies following earlier issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsOregon average 5.1
Last Health inspection on Sep 2025
Oregon average 34
Oregon average 6.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 45 citations resulted from standard inspections; 4 of 45 resulted from complaint investigations; and 6 of 45 came from combined inspections (standard and complaint).
100% worse than Oregon averageOregon average: 0.5
17% better than Oregon averageOregon average: 1.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Oregon average
10% worse than Oregon average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
321 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 34 | 15 | 49 | 10,631 | 92 | 100% | 7.6 |
| Registered Nurse | 7 | 0 | 7 | 2,666 | 92 | 100% | 8.7 |
| Licensed Practical Nurse | 6 | 0 | 6 | 1,652 | 92 | 100% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,291 | 74 | 80% | 7.4 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 809 | 67 | 73% | 5.6 |
| Speech Language Pathologist | 4 | 0 | 4 | 729 | 72 | 78% | 5.8 |
| Physical Therapy Aide | 3 | 0 | 3 | 690 | 70 | 76% | 6.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 509 | 67 | 73% | 7.6 |
| Nurse Practitioner | 2 | 0 | 2 | 480 | 60 | 65% | 8 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 437 | 65 | 71% | 5.7 |
| Dietitian | 1 | 0 | 1 | 432 | 60 | 65% | 7.2 |
| Physical Therapy Assistant | 4 | 0 | 4 | 422 | 74 | 80% | 5.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 389 | 64 | 70% | 6.1 |
| Qualified Social Worker | 3 | 0 | 3 | 346 | 62 | 67% | 5.1 |
| Nurse Aide in Training | 1 | 0 | 1 | 257 | 47 | 51% | 5.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 177 | 46 | 50% | 3.8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 154 | 44 | 48% | 3.5 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 39 | 48 | 52% | 0.8 |
| Medical Director | 0 | 1 | 1 | 28 | 33 | 36% | 0.9 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
66% lower than Oregon averageOregon average: $60K
18% more fines than Oregon averageOregon average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Oregon averageOregon average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 9, 2024 · $9K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 9, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.2
35% worse than Oregon averageOregon average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.2
39% worse than Oregon averageOregon average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
53% worse than Oregon averageOregon average: 16.3%
Percent of long-stay residents whose ability to move independently worsened
34.2%
37% worse than Oregon averageOregon average: 24.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.5%
26% worse than Oregon averageOregon average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Oregon averageOregon average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
9.5%
37% worse than Oregon averageOregon average: 6.9%
Percent of long-stay residents with a urinary tract infection
3.5%
72% worse than Oregon averageOregon average: 2.1%
Percent of long-stay residents who lose too much weight
2.0%
61% better than Oregon averageOregon average: 5.3%
Percent of long-stay residents who have depressive symptoms
8.4%
82% worse than Oregon averageOregon average: 4.6%
Percent of long-stay residents who received an antipsychotic medication
4.8%
64% better than Oregon averageOregon average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
In line with Oregon averageOregon average: 95.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.8%
28% worse than Oregon averageOregon average: 95.2%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
10% better than Oregon averageOregon average: 86.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
5% worse than Oregon averageOregon average: 1.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.6%
6% worse than Oregon averageOregon average: 81.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.0%
In line with Oregon averageOregon average: 21.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
38% better than Oregon averageOregon average: 15.1%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
58% worse than Oregon averageOregon average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.4%
27% better than Oregon averageOregon average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
51.1%
In line with Oregon averageOregon average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
43% of new residents, usually for short-term rehab.
53% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
35Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Pilot Butte Rehabilitation Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #44 / 88Payroll — State benchmarkedThis home is ranked 44th out of 88 homes in Oregon. Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
2.8 miles from city center
Estimated distance in miles from Bend's city center to Pilot Butte Rehabilitation Center's address, calculated via Google Maps.
— 0.21 miles to nearest hospital (Central Oregon Vet Center)
Add your location
Pilot Butte Rehabilitation Center is located in Bend, Oregon.
Here are the financial assistance programs available to residents in Oregon.
The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
| Bend Transitional Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bend (Mountain View) | 60 | 85.1% | +29% | 4.46 | +112% | -15% | $0 | 11 | 3.7 | - | 56 | - | 70 | Stanley Flemming | $16.0M | $4.9M | 30.6% | 385253 | ||||
| Regency Care of Central Oregon |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bend (Southern Crossing) | 46 | 70.4% | +7% | 5.66 | +4% | +8% | $0 | 21 | 7.0 | - | 33 | - | 80 | Martha Jenness | $7.7M | $4.6M | 59.6% | 385282 | ||||
| Pilot Butte Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bend (Mountain View) | 74 | 49.9% | -24% | 4.37 | -26% | -17% | $20.3k | 45 | 9.0 | 2 | 47 | A+ | 53 | Bd Bend II, LLC | $8.3M | $5.3M | 64.5% | 385138 |
Pilot Butte Rehabilitation Center is in the Mountain View neighborhood of Bend.
The legal owner and operator of Pilot Butte Rehabilitation Center is Bd Bend Ii, LLC.
Pilot Butte Rehabilitation Center has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Pilot Butte Rehabilitation Center's occupancy is 50%.
No, Pilot Butte Rehabilitation Center has a no-pet policy.
The team at Pilot Butte Rehabilitation Center can be reached at [email protected].
Cary Robin Shire is the administrator of Pilot Butte Rehabilitation Center.
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