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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Pilot Butte Rehabilitation Center serves as a supportive resource, offering skilled nursing, rehabilitation therapy, long-term care, and respite care to the residents of Bend, Oregon. Emphasizing the significance of independence, the dedicated team goes the extra mile to facilitate residents’ recovery, ensuring they receive comprehensive care.
Healthcare providers at Pilot Butte Rehabilitation Center senior living undergo specialized training in geriatric and rehabilitation methods, addressing residents’ needs for regaining strength, mobility, and speech following illness or injury. The community amenities include beautifully landscaped grounds, a full-service beauty salon and barbershop, along with gorgeous accommodations ranging from private to semi-private options. Additional features such as a library, activity rooms, and more contribute to creating a well-rounded and enriching living experience for residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 74th out of 84 homes in Oregon.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 7m per day | ▲ 63% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ▼ 9% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 56m per day | ▼ 13% State avg: 3h 22m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 49m per day | ▼ 13% State avg: 4h 23m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 20% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 46m per day | ▲ 77% State avg: 26m per day · National avg: 29m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
43% of new residents, usually for short-term rehab.
53% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #51 / 79Payroll — state benchmarkedThis home is ranked 51st out of 79 homes in Oregon.Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Oregon average: 65.7%Pilot Butte Rehabilitation Center is legally operated by Bd Bend Ii, LLC, and administrated by Cary Robin Shire.
Key information about the people who lead and staff this community.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Violations of state licensing requirements identified during facility inspections.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Oregon average: 31 deficiencies
The most recent inspection on October 31, 2025, found no deficiencies during the re-licensure survey. Earlier inspections showed a mixed pattern, with several reports noting deficiencies related to informed consent for medications, abuse prevention, quality of care, accident hazards, infection control, and nursing services documentation. Complaint investigations did not result in substantiated findings, and enforcement actions such as fines or license suspensions were not listed in the available reports. Prior inspections included an immediate jeopardy finding in September 2024 that was removed during the survey, with many deficiencies corrected on subsequent visits. The trend suggests improvement, as recent inspections have been free of deficiencies following earlier issues.
Oregon average 5.1
Last Health inspection on Sep 2025
Oregon average 34
Oregon average 6.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 45 citations resulted from standard inspections; 4 of 45 resulted from complaint investigations; and 6 of 45 came from combined inspections (standard and complaint).
100% worse than Oregon averageOregon average: 0.5
1
17% better than Oregon averageOregon average: 1.2
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 19, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 19, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 19, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 19, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
| Avalon Care Center – Scappoose |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Scappoose | 40 | 63.5% | -3% | 4.77 | -1% | -9% | 0 | 12 | 3.0 | 1 | 31 | - | - | Eea Company | - | - | - | 385283 | ||||
| Avamere Court at Keizer |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Keizer | 69 | 77.1% | +17% | 4.47 | -48% | -15% | 0 | 18 | 6.0 | 0 | 52 | - | 76 | Ari Cbc Llc | $14.3M | $5.3M | 37.2% | 385233 | ||||
| Pilot Butte Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bend (Mountain View) | 74 | 49.9% | -24% | 4.37 | -15% | -17% | 2 | 45 | 9.0 | 2 | 47 | A+ | 53 | Bd Bend Ii, Llc | $8.3M | $3.5M | 41.9% | 385138 | ||||
| Alpine House Senior Skilled Care Living | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Portland | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | A+ | 41 | - | - | - | - | - |
| Avamere at Seaside Residential Care Facility | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Seaside | 40 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
2.8 miles from city center
Estimated distance in miles from Bend's city center to Pilot Butte Rehabilitation Center's address, calculated via Google Maps.
— 0.21 miles to nearest hospital (Central Oregon Vet Center)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
17% better than Oregon averageOregon average ratio: 2.92:1
0% compared with Oregon averageOregon average: 7.8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Total hours from contractors
1,530 contractor hours this quarter
| Certified Nursing Assistant | 35 | 27 | 62 | 11,447 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 6 | 6 | 12 | 2,121 | 91 | 100% | 10 |
| Registered Nurse | 8 | 1 | 9 | 1,678 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,460 | 81 | 89% | 7.5 |
| RN Director of Nursing | 3 | 0 | 3 | 1,159 | 75 | 82% | 7.6 |
| Speech Language Pathologist | 3 | 0 | 3 | 802 | 77 | 85% | 6.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 782 | 73 | 80% | 6.4 |
| Dietitian | 2 | 0 | 2 | 585 | 73 | 80% | 7.2 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 571 | 74 | 81% | 5 |
| Nurse Practitioner | 1 | 0 | 1 | 493 | 61 | 67% | 8.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 470 | 73 | 80% | 5.2 |
| Administrator | 1 | 1 | 2 | 469 | 58 | 64% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 467 | 63 | 69% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 424 | 55 | 60% | 7.7 |
| Other Dietary Services Staff | 1 | 0 | 1 | 347 | 56 | 62% | 6.2 |
| Qualified Social Worker | 2 | 0 | 2 | 337 | 61 | 67% | 5.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 171 | 40 | 44% | 4.3 |
| Nurse Aide in Training | 2 | 0 | 2 | 60 | 6 | 7% | 5 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 31 | 46 | 51% | 0.7 |
| Medical Director | 0 | 2 | 2 | 30 | 21 | 23% | 1.4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
35Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.2
35% worse than Oregon averageOregon average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.2
39% worse than Oregon averageOregon average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
53% worse than Oregon averageOregon average: 16.3%
Percent of long-stay residents whose ability to move independently worsened
34.2%
37% worse than Oregon averageOregon average: 24.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.5%
26% worse than Oregon averageOregon average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Oregon averageOregon average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
9.5%
37% worse than Oregon averageOregon average: 6.9%
Percent of long-stay residents with a urinary tract infection
3.5%
72% worse than Oregon averageOregon average: 2.1%
Percent of long-stay residents who lose too much weight
2.0%
61% better than Oregon averageOregon average: 5.3%
Percent of long-stay residents who have depressive symptoms
8.4%
82% worse than Oregon averageOregon average: 4.6%
Percent of long-stay residents who received an antipsychotic medication
4.8%
64% better than Oregon averageOregon average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
In line with Oregon averageOregon average: 95.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.8%
28% worse than Oregon averageOregon average: 95.2%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
10% better than Oregon averageOregon average: 86.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
5% worse than Oregon averageOregon average: 1.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.6%
6% worse than Oregon averageOregon average: 81.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.0%
In line with Oregon averageOregon average: 21.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
38% better than Oregon averageOregon average: 15.1%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
58% worse than Oregon averageOregon average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.4%
27% better than Oregon averageOregon average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
51.1%
In line with Oregon averageOregon average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
66% lower than Oregon averageOregon average: $60K
18% more fines than Oregon averageOregon average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Oregon averageOregon average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 9, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 25, 2023Last updated: Jan 2026
Historical financial and operational data for Pilot Butte Rehabilitation Center based on CMS SNF Cost Reports.
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