Show Inspection Reports
Total health inspections
8
Mississippi average 4.4
Last Health inspection on Jun 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Pleasant Hills Community Living Center
Nursing Home
Pleasant Hills Community Living Center
Nursing Home
Pleasant Hills Community Living Center is a tightly-knot short-term rehabilitation home. The modest community’s management and staff keep one thing in mind when providing their service: enhancing the lives of its residents by focusing on the healing journey. The dedicated team of professionals approaches their assistance, understanding that their residents need a sense of safety and wellness– both physically and emotionally.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85%
Residents per day (avg)
80
Occupancy rate
85%
Residents per day (avg)
80
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
18% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
41% of new residents, often for short stays.
Typical stay
17 days
Medicaid
41% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Other
Home revenue
$10.2M
Profit
$359.7K
Proprietary home
Other
Home revenue
$10,190,031.00
Profit
$359,666.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.9M
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy Rate
87%
Occupied Beds
87 of 100
Percentage of available beds currently in use by residents.
Facility Type
Nursing Home Facility
Additional licensing details
CMS Certification Number:
255112
County:
Hinds
Ownership & operating entity
Pleasant Hills Community Living Center is legally operated by CLC of Jackson, LLC, and administrated by Stephanie Andrews.
Care Services
Provides Assisted Living
Offers Alzheimer's Care
Types of Care at Pleasant Hills Community Living Center
Skilled Nursing
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.
79 visits/inspections
40 visits/inspections triggered by complaints
1 routine inspections
15 other visits
6 life safety inspections
Results
29 with issues
50 without issues
Latest inspection
Date:December 18, 2025
Type:Complaint Investigation
68 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Biloxi
The information below is reported by the Mississippi State Department of Health, Bureau of Health Facilities Licensure.
River Chase Village
-6%
-12%
+10%
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Gautier
60
No
-
35
RIVER CHASE VILLAGE, INC.
90.5%
$7,040,521.00
$2,590,849.00
36.8%
50.60
4.0600
2
16
2
-6%-12%+10%
Pleasant Hills Community Living Center
+2%
-13%
+3%
SNF
Nursing Homes 24/7 care needed
Jackson
100
No
A+
30
OGLESBY, LANDA
85.0%
$10,048,862.00
$4,401,396.00
43.8%
79.50
4.0345
4
22
2
+2%-13%+3%
Ocean Springs Health and Rehabilitation Center
-19%
-72%
+4%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Ocean Springs
115
No
-
41
ALBERT, MICHAEL
85.8%
$12,832,907.00
$4,657,651.00
36.3%
99.40
1.3123
4
29
3
-19%-72%+4%
River Chase Village
Type of care:
SNF
RC
Community:
Gautier
Bed Count:
60
Pets Allowed:
No
Operator:
RIVER CHASE VILLAGE, INC.
CCN:
255289
Occupancy:
90.5%
Home Revenue:
$7,040,521.00
Payroll Costs:
$2,590,849.00
Payroll %:
36.8%
Avg Residents/Day:
50.60
Overall Rating:
Adj Nurse Hours:
4.0600
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
16
Severe Citations:
2
RN share vs State Avg:
-6%
-6%
Staffing vs State Avg:
-12%
-12%
Occupancy vs State Avg:
+10%
+10%
Pleasant Hills Community Living Center
Type of care:
SNF
Community:
Jackson
Bed Count:
100
Pets Allowed:
No
Operator:
OGLESBY, LANDA
CCN:
255112
Occupancy:
85.0%
Home Revenue:
$10,048,862.00
Payroll Costs:
$4,401,396.00
Payroll %:
43.8%
Avg Residents/Day:
79.50
Overall Rating:
Adj Nurse Hours:
4.0345
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
22
Severe Citations:
2
RN share vs State Avg:
+2%
+2%
Staffing vs State Avg:
-13%
-13%
Occupancy vs State Avg:
+3%
+3%
Ocean Springs Health and Rehabilitation Center
Type of care:
MC
SNF
Community:
Ocean Springs
Bed Count:
115
Pets Allowed:
No
Operator:
ALBERT, MICHAEL
CCN:
255142
Occupancy:
85.8%
Home Revenue:
$12,832,907.00
Payroll Costs:
$4,657,651.00
Payroll %:
36.3%
Avg Residents/Day:
99.40
Overall Rating:
Adj Nurse Hours:
1.3123
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
29
Severe Citations:
3
RN share vs State Avg:
-19%
-19%
Staffing vs State Avg:
-72%
-72%
Occupancy vs State Avg:
+4%
+4%Places of interest near Pleasant Hills Community Living Center
4.6 miles from city center — 0.41 miles to nearest hospital (DaVita Jackson Southwest Dialysis)
1600 Raymond Rd, Jackson, MS 39204
Calculate Travel Distance to Pleasant Hills Community Living Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
116
Total Staff
112
Employees
4
Contractors
31,786
Total Hours (Quarter)
47
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 8.2 | No |
| Licensed Practical Nurse | 32 | 7.7 | No |
| Certified Nursing Assistant | 46 | 7.5 | No |
Staff by Category
Administration ⓘ
2 staff
7.4hs shift avg
Nursing Staff ⓘ
93 staff
7.6hs shift avg
Physicians & Practitioners ⓘ
6 staff
8.3hs shift avg
Therapy Services ⓘ
7 staff
5.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
4hs shift avg
Dietary Services ⓘ
3 staff
7.9hs shift avg
Other Services ⓘ
2 staff
8.6hs shift avg
Contractor Analysis
0.8%
of total hours from contractors
247 contractor hours this quarter
Feeding Assistant: 2
Other Physician: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 46 | 0 | 46 | 14,699 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 32 | 0 | 32 | 8,287 | 91 | 100% | 7.7 |
| Registered Nurse | 11 | 0 | 11 | 2,026 | 90 | 99% | 8.2 |
| Dental Services Staff | 2 | 0 | 2 | 1,079 | 64 | 70% | 8.6 |
| RN Director of Nursing | 2 | 0 | 2 | 940 | 64 | 70% | 8.1 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 855 | 65 | 71% | 8.7 |
| Other Dietary Services Staff | 2 | 0 | 2 | 592 | 69 | 76% | 7.8 |
| Physical Therapy Aide | 2 | 0 | 2 | 537 | 67 | 74% | 6.1 |
| Dietitian | 1 | 0 | 1 | 536 | 67 | 74% | 8 |
| Nurse Practitioner | 3 | 0 | 3 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Speech Language Pathologist | 3 | 0 | 3 | 416 | 57 | 63% | 7 |
| Physical Therapy Assistant | 1 | 0 | 1 | 272 | 52 | 57% | 5.2 |
| Feeding Assistant | 0 | 2 | 2 | 233 | 39 | 43% | 4.2 |
| Qualified Social Worker | 3 | 0 | 3 | 173 | 41 | 45% | 4 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 120 | 46 | 51% | 2.6 |
| Medical Director | 0 | 1 | 1 | 8 | 6 | 7% | 1.3 |
| Other Physician | 0 | 1 | 1 | 6 | 3 | 3% | 2.1 |
Health Inspection History
Inspections
Total health citations
22
Citations per inspection
2.75
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 22 citations resulted from standard inspections; 14 of 22 resulted from complaint investigations; and 1 of 22 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with Mississippi averageMississippi average: 1
Serious Health citations
1
1
9% better than Mississippi averageMississippi average: 1.1
1 critical citation
1 serious citation
20 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect serious citation
Jun 24, 2025
Corrected
Abuse/Neglect moderate citation
Jun 24, 2025
Corrected
Administration moderate citation
Jun 24, 2025
Corrected
Pharmacy moderate citation
Jun 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Community Elder Services
Resident Census by Payment Source
84
Total Residents
Medicare
2
(2.4%)
ⓘ
Medicaid
76
(90.5%)
ⓘ
Private Pay/Other
6
(7.1%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
In line with Mississippi averageMississippi average: 12.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
20% better than Mississippi averageMississippi average: 22.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
22% better than Mississippi averageMississippi average: 21.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.0%
Percent of long-stay residents whose ability to move independently worsened
14.0%
43% better than Mississippi averageMississippi average: 24.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.8%
6% worse than Mississippi averageMississippi average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
34% better than Mississippi averageMississippi average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.3%
Percent of long-stay high risk residents with pressure ulcers
7.3%
In line with Mississippi averageMississippi average: 7.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Mississippi averageMississippi average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
20.1%
Percent of long-stay residents who lose too much weight
20.1%
223% worse than Mississippi averageMississippi average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Mississippi averageMississippi average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.3%
Percent of long-stay residents who received an antipsychotic medication
19.3%
9% better than Mississippi averageMississippi average: 21.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
In line with Mississippi averageMississippi average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.0%
In line with Mississippi averageMississippi average: 97.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
13% better than Mississippi averageMississippi average: 87.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Mississippi averageMississippi average: 2.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
44.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
44.8%
47% worse than Mississippi averageMississippi average: 84.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.6%
In line with Mississippi averageMississippi average: 27.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
38% better than Mississippi averageMississippi average: 15.3%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Mississippi averageMississippi average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$69K
75% higher than Mississippi averageMississippi average: $39K
Number of fines
4
100% more fines than Mississippi averageMississippi average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Mississippi averageMississippi average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$69K
Mississippi average
$39K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 14, 2024
$12K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 29, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 29, 2023
$41K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 6, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 6, 2023
$6K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 6, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 6, 2023
$10K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Pleasant Hills Community Living Center based on CMS SNF Cost Reports.
Occupancy Rate
85.0%
↑ 8.4pp vs 2023
Net Income
$359,666
↓ ~$703K vs 2023
Total Payroll
$5,240,523
↑ ~$960K vs 2023
Profit Margin
3.6%
↓ 9.8pp vs 2023
Loading trend charts...
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