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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Pleasant Hills Community Living Center is a tightly-knot short-term rehabilitation home. The modest community’s management and staff keep one thing in mind when providing their service: enhancing the lives of its residents by focusing on the healing journey. The dedicated team of professionals approaches their assistance, understanding that their residents need a sense of safety and wellness– both physically and emotionally.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 76th out of 110 homes in Mississippi. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 37m per day | ▼ 3% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 11m per day | ▲ 9% State avg: 1h 5m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 3m per day | ▼ 17% State avg: 2h 29m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 4m per day | ▼ 13% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 18m per day | ▼ 18% State avg: 22m per day · National avg: 29m per day |
The facility offers private suites and semi-private rooms, along with amenities like WiFi and a resident smoking area.
Higher than the Mississippi average: 82.3%Pleasant Hills Community Living Center is legally operated by CLC of Jackson, LLC, and administrated by Stephanie Andrews.
In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Mississippi state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MS Average | vs. MS Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 84 | 45 | This facility has 87% more total deficiencies than a typical Mississippi nursing home (84 vs. MS avg 45).↑ 87% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 28 | 15 | This facility has 87% more deficiencies per year than a typical Mississippi nursing home (28 vs. MS avg 15).↑ 87% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 18, 2025, found the facility in compliance with no deficiencies cited during complaint investigations related to elopement incidents. Earlier inspections showed a pattern of issues primarily involving resident supervision and safety, including two substantiated elopement incidents in March and December 2024 and 2025 that resulted in Immediate Jeopardy findings which were later removed after corrective actions. Other recurring themes included resident dignity and respect, medication security, staffing shortages, and accident prevention, with several citations issued over the past two years. Complaint investigations were mostly unsubstantiated except for substantiated cases involving elopement and resident dignity violations; enforcement actions included staff reassignments and suspensions but no fines or license suspensions were listed in the available reports. The facility appears to have made improvements following serious findings, with recent investigations showing compliance and no new deficiencies cited.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMississippi average 4.4
Last Health inspection on Jun 2025
Mississippi average 16.9
Mississippi average 3.83
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 22 citations resulted from standard inspections; 14 of 22 resulted from complaint investigations; and 1 of 22 came from combined inspections (standard and complaint).
In line with Mississippi averageMississippi average: 1
9% better than Mississippi averageMississippi average: 1.1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
20% worse than Mississippi average
0% compared with Mississippi average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
261 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 51 | 0 | 51 | 16,005 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 26 | 0 | 26 | 8,136 | 92 | 100% | 7.8 |
| Registered Nurse | 10 | 0 | 10 | 2,551 | 92 | 100% | 8.4 |
| Dental Services Staff | 2 | 0 | 2 | 1,048 | 66 | 72% | 8.4 |
| RN Director of Nursing | 2 | 0 | 2 | 906 | 67 | 73% | 8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 846 | 64 | 70% | 8.1 |
| Dietitian | 1 | 0 | 1 | 520 | 63 | 68% | 8.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 463 | 60 | 65% | 7.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 435 | 65 | 71% | 6.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 430 | 61 | 66% | 6.8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 314 | 58 | 63% | 5.4 |
| Feeding Assistant | 0 | 2 | 2 | 246 | 38 | 41% | 4 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 231 | 44 | 48% | 5.3 |
| Qualified Social Worker | 2 | 0 | 2 | 224 | 55 | 60% | 3.7 |
| Medical Director | 0 | 2 | 2 | 15 | 10 | 11% | 1.5 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
75% higher than Mississippi averageMississippi average: $39K
100% more fines than Mississippi averageMississippi average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Mississippi averageMississippi average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 29, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
In line with Mississippi averageMississippi average: 12.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
20% better than Mississippi averageMississippi average: 22.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
22% better than Mississippi averageMississippi average: 21.2%
Percent of long-stay residents whose ability to move independently worsened
14.0%
43% better than Mississippi averageMississippi average: 24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.8%
6% worse than Mississippi averageMississippi average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
34% better than Mississippi averageMississippi average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
7.3%
In line with Mississippi averageMississippi average: 7.1%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Mississippi averageMississippi average: 2.6%
Percent of long-stay residents who lose too much weight
20.1%
223% worse than Mississippi averageMississippi average: 6.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Mississippi averageMississippi average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
19.3%
9% better than Mississippi averageMississippi average: 21.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
In line with Mississippi averageMississippi average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.0%
In line with Mississippi averageMississippi average: 97.0%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
13% better than Mississippi averageMississippi average: 87.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Mississippi averageMississippi average: 2.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
44.8%
47% worse than Mississippi averageMississippi average: 84.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.6%
In line with Mississippi averageMississippi average: 27.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
38% better than Mississippi averageMississippi average: 15.3%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Mississippi averageMississippi average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
18% of new residents, usually for short-term rehab.
41% of new residents, often for short stays.
41% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
84Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Pleasant Hills Community Living Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #35 / 106Payroll — State benchmarkedThis home is ranked 35th out of 106 homes in Mississippi. Shows total annual staff payroll benchmarked to the Mississippi average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
4.6 miles from city center
Estimated distance in miles from Jackson's city center to Pleasant Hills Community Living Center's address, calculated via Google Maps.
— 0.41 miles to nearest hospital (DaVita Jackson Southwest Dialysis)
Add your location
Pleasant Hills Community Living Center is located in Jackson, Mississippi.
Here are the financial assistance programs available to residents in Mississippi.
The information below is reported by the Mississippi State Department of Health, Bureau of Health Facilities Licensure.
| Lakeland Nursing & Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Jackson | 105 | 85.7% | +4% | 4.36 | -18% | -6% | $8.4k | 25 | 3.6 | - | 90 | - | 33 | Sheila Cooper | $10.9M | $5.3M | 48.5% | 255116 | ||||
| Pleasant Hills Community Living Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Jackson (Bradie) | 100 | 87.0% | +6% | 4.03 | -3% | -13% | $68.6k | 22 | 2.8 | 2 | 87 | A+ | 30 | Landa Oglesby | $10.2M | $5.2M | 51.4% | 255112 | ||||
| Chadwick Nursing & Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Jackson (Bradie) | 102 | 89.2% | +8% | 3.53 | -53% | -24% | $12.7k | 20 | 3.3 | 1 | 91 | - | 24 | Ranessa Maberry | $11.7M | $5.3M | 45.6% | 255125 | ||||
| Manhattan Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Jackson (Fondren) | 180 | 91.1% | +11% | 3.96 | -63% | -14% | $8.8k | 27 | 3.4 | 3 | 164 | - | 70 | Joshua Clayton | $18.1M | $9.5M | 52.3% | 255115 |
Pleasant Hills Community Living Center is in the Bradie neighborhood of Jackson.
The legal owner and operator of Pleasant Hills Community Living Center is CLC of Jackson, LLC.
Pleasant Hills Community Living Center has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Pleasant Hills Community Living Center's occupancy is 87%.
Stephanie Andrews is the administrator of Pleasant Hills Community Living Center.
Pleasant Hills Community Living Center has 100 beds.
(601) 371-1700 will put you in contact with the team at Pleasant Hills Community Living Center.
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