Pleasant View Center

Pleasant View Center is a Memory Care Home in New Hampshire

Pleasant View Center is a Memory Care Home in New Hampshire

Pleasant View Center

239 Pleasant St, Concord, NH 03301 View Map

Pleasant View Center is a Memory Care Home in New Hampshire

Pleasant View Center is a Memory Care Home in New Hampshire

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Pleasant View Center

Pleasant View Retirement is a charming senior living community located in a serene setting, providing a comfortable and enriching environment for older adults seeking a vibrant retirement lifestyle. The community offers a range of care options, including independent living, assisted living, and memory care, ensuring that residents receive the support and assistance they need while maintaining their independence. The spacious and well-appointed apartments are designed with seniors in mind, offering a variety of floor plans to suit individual preferences. The dedicated and compassionate staff at Pleasant View Retirement are available around the clock to provide personalized care, ensuring the well-being and safety of each resident.

At Pleasant View Retirement, residents can enjoy a wide range of amenities and activities that cater to their interests and promote an active and engaging lifestyle. From delicious meals served in a restaurant-style dining room to a calendar filled with social events, educational programs, and recreational activities, there is something for everyone to enjoy. The community also offers beautifully landscaped outdoor spaces, providing opportunities for relaxation and enjoyment of nature. With a focus on fostering a welcoming and supportive community, Pleasant View Retirement aims to enhance the quality of life for its residents, providing them with a comfortable and fulfilling retirement experience.

(503) 975-6777

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.35/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 174

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New Hampshire average
Occupancy rate 82.1%
Residents per day (avg) 148
Occupancy rate
82.1%
Residents per day (avg)
148

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

18% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

37% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Proprietary home
Other
Home revenue
$23.1M
Operating loss
-$46.3K
Proprietary home Other
Home revenue
$23,111,218.00
Operating loss
$-46,259.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
23.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.6M
Total costs $23.2M
Bed community size
174-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 9 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 3, 2026
License Expiration
February 28, 2027

Additional licensing details

License number: 4520
CMS Certification Number: 305045
County: Merrimack

Ownership & operating entity

Pleasant View Center is administrated by RICHARD C ROGERS.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Pleasant View Center

Assisted Living Memory Care Nursing Home
Contact Pleasant View Center

Comparison Chart

The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Compare Memory Care around Concord
Merrimack County Nursing Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Boscawen
290
No
-
0
MOQUIN, HEATHER
77.5%
$27,554,072.00
$14,337,530.00
52%
258.70
4/5
5.4209
3/5
5/5
4/5
1
Private Rooms / Semi-Private Rooms
Pleasant View Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Concord
174
No
-
9
EICHLER, ABRAHAM
82.1%
$22,865,802.00
$5,510,037.00
24.1%
147.60
1/5
3.3524
1/5
2/5
2/5
2
Private Rooms / Semi-Private Rooms
Presidential Oaks
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Concord
161
No
-
43
HIGGINS, JOYCE
52.1%
$10,129,623.00
$5,714,628.00
56.4%
69.10
4/5
4.8481
4/5
3/5
3/5
1
Private Rooms / Semi-Private Rooms
Epsom Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Epsom
108
No
A+
30
BISHOP, TAMMY
89.4%
$12,951,802.00
$5,000,148.00
38.6%
101.90
3/5
3.5981
3/5
3/5
3/5
-
Private Rooms / Semi-Private Rooms
Woodcrest Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

New London
50
No
-
46
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms

Places of interest near Pleasant View Center

Address 1.8 miles from city center

Address 239 Pleasant St, Concord, NH 03301

Calculate Travel Distance to Pleasant View Center

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

275
Total Staff
110
Employees
165
Contractors
50,975
Total Hours (Quarter)
67
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse368.6 Yes
Licensed Practical Nurse698.1 Yes
Certified Nursing Assistant1448.3 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
264 staff
8.4hs shift avg
Physicians & Practitioners
6 staff
6.9hs shift avg
Therapy Services
0 staff
0hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
2 staff
8.7hs shift avg
Other Services
2 staff
8.2hs shift avg
Contractor Analysis
32.9%
of total hours from contractors
16,794 contractor hours this quarter
Registered Nurse: 27 Certified Nursing Assistant: 82 Licensed Practical Nurse: 56
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant628214428,42891100%8.3
Licensed Practical Nurse1356696,57991100%8.1
Registered Nurse927366,19791100%8.6
Medication Aide/Technician130133,7739099%11.3
Clinical Nurse Specialist5051,94091100%6.7
Mental Health Service Worker2021,0456673%8.2
RN Director of Nursing2029678695%6.9
Dietitian1015275763%9.2
Administrator1015126470%8
Nurse Practitioner1015126470%8
Other Dietary Services Staff1014966066%8.3

Health Inspection History

Source: CMS Health Citations (Dec 2022 – Jul 2025)

9
Inspections
46
Total Citations
0
Critical (J-L)
1
Serious (G-I)
5.11
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
8
Moderate (D-F)
37
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Abuse, Neglect & Exploitation
9
20% of total
Resident Rights
8
17% of total
Pharmacy Services
6
13% of total
Quality of Life & Care
5
11% of total
Infection Control
4
9% of total
Administration
3
7% of total
Citation Sources
Standard Inspections 29
Complaint Investigations 22
State Comparison (NH)
Citations
46
New Hampshire average: 14.4
Critical Citations
0
New Hampshire average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 03, 2025 D Abuse/NeglectF0604 Corrected
Jul 03, 2025 D AdministrationF0777 Corrected
Jul 03, 2025 E Infection ControlF0881 Corrected
Jul 03, 2025 D Infection ControlF0883 Corrected
Jul 03, 2025 D Infection ControlF0887 Corrected
Jul 03, 2025 D Quality of CareF0689 Corrected
Jul 03, 2025 D Quality of CareF0699 Corrected
Jul 03, 2025 D Care PlanningF0635 Corrected
Jul 03, 2025 B Care PlanningF0637 Corrected
Jul 03, 2025 D Care PlanningF0656 Corrected
Jul 03, 2025 D Resident RightsF0578 Corrected
Jul 03, 2025 B Resident RightsF0628 Corrected
Feb 26, 2025 D Abuse/NeglectF0609 Corrected
Feb 26, 2025 D AdministrationF0867 Corrected
Feb 26, 2025 D Nursing ServicesF0726 Corrected
Feb 26, 2025 D PharmacyF0755 Corrected
Feb 26, 2025 G PharmacyF0760 Corrected
Feb 26, 2025 D Care PlanningF0658 Corrected
Nov 05, 2024 B Abuse/NeglectF0609 Corrected
Nov 05, 2024 D Care PlanningF0658 Corrected
Sep 24, 2024 D Abuse/NeglectF0609 Corrected
Sep 24, 2024 D Resident RightsF0580 Corrected
Jul 25, 2024 D Abuse/NeglectF0609 Corrected
Jul 25, 2024 F Infection ControlF0880 Corrected
Jul 25, 2024 E PharmacyF0755 Corrected
Jul 25, 2024 E PharmacyF0761 Corrected
Jul 25, 2024 D Quality of CareF0697 Corrected
Jul 25, 2024 B Care PlanningF0656 Corrected
Jul 25, 2024 D Care PlanningF0658 Corrected
Jul 25, 2024 D Resident RightsF0554 Corrected
Jul 25, 2024 B Resident RightsF0582 Corrected
Jul 25, 2024 B Resident RightsF0625 Corrected
Mar 28, 2024 E Abuse/NeglectF0609 Corrected
Mar 28, 2024 E PharmacyF0755 Corrected
Jun 22, 2023 D Abuse/NeglectF0609 Corrected
Jun 22, 2023 D Abuse/NeglectF0610 Corrected
Jun 22, 2023 E PharmacyF0761 Corrected
Jun 22, 2023 D Quality of CareF0686 Corrected
Jun 22, 2023 B Care PlanningF0640 Corrected
Jun 22, 2023 B Care PlanningF0657 Corrected
Jun 22, 2023 D Resident RightsF0554 Corrected
Feb 15, 2023 D Abuse/NeglectF0600 Corrected
Dec 22, 2022 F AdministrationF0865 Corrected
Dec 22, 2022 D Quality of CareF0689 Corrected
Dec 22, 2022 D Care PlanningF0842 Corrected
Dec 22, 2022 E Resident RightsF0578 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Individual
Resident Census by Payment Source
142 Total Residents
Medicare 3 (2.1%)
Medicaid 122 (85.9%)
Private Pay/Other 17 (12%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
12.4 Score
9% worse than avg New Hampshire avg: 11.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
23.1 Score
Near average New Hampshire avg: 23.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
22.0%
Lost Too Much Weight
9.2%
Urinary Tract Infection
2.4%
Depressive Symptoms
29.3%
Falls with Major Injury
5.7%
Pneumococcal Vaccine
94.4%
Antipsychotic Use
13.9%
Walking Ability Worsened
20.8%
Influenza Vaccine
95.4%
High Risk Residents with Pressure Ulcers
4.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
79.3% 5% worse than avg New Hampshire: 83.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
7.0% 343% worse than avg New Hampshire: 1.6%
Influenza Vaccine
49.3% 41% worse than avg New Hampshire: 83.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $13K New Hampshire avg: $33K 61% better than avg
Number of Fines 2 New Hampshire avg: 1.9
Compared to New Hampshire Average Facility: $13K | New Hampshire Avg: $33K
Penalty History

Showing all 2 penalties (Dec 2023 - Feb 2025)

Feb 26, 2025 Civil Money Penalty
$9K
Dec 11, 2023 Civil Money Penalty
$4K

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for New Hampshire Seniors

Program
State Program Name
Eligibility
Benefits
Choices for Independence
NH Medicaid CFI Waiver
  • General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NH Specifics: Small state; rural access emphasis.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
NH ServiceLink
  • General: Age 60+, New Hampshire resident, or caregiver.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NH Specifics: Primarily referral-based; limited direct funding.
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
New Hampshire Old Age Assistance
  • General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits: $1,500 (individual), $2,000 (couple).
  • NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
New Hampshire Family Caregiver Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • NH Specifics: 13 ServiceLink locations; rural/low-income priority.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
New Hampshire Medicare Savings Program
  • General: Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
New Hampshire Fuel Assistance Program
  • General: Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
New Hampshire SCSEP
  • General: Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Hampshire VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NH Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
New Hampshire Property Tax Relief
  • General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits: Not assessed; home value cap at $750,000.
  • NH Specifics: Refundable relief (~$100-$500/year); annual application.
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.

Claim What’s Yours Financial Aid for New Hampshire Seniors

NH Medicaid CFI Waiver

Choices for Independence

Requirements:
  • General:
    Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NH Specifics:
    Small state; rural access emphasis.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink

NH ServiceLink Aging and Disability Resource Center

Requirements:
  • General:
    Age 60+, New Hampshire resident, or caregiver.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NH Specifics:
    Primarily referral-based; limited direct funding.
Benefits without Contact:
  • Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
New Hampshire Old Age Assistance

Old Age Assistance (OAA)

Requirements:
  • General:
    Age 65+, NH resident, US citizen/eligible alien, not in public institution.
  • Income Limits (2025):
    ~$1,063/month (individual, net after deductions); varies by living arrangement.
  • Asset Limits:
    $1,500 (individual), $2,000 (couple).
  • NH Specifics:
    Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
  • Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program

New Hampshire Family Caregiver Program (via NFCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • NH Specifics:
    13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Hampshire Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NH Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program

New Hampshire Fuel Assistance Program (FAP)

Requirements:
  • General:
    Age 60+ prioritized, NH resident, low-income household.
  • Income Limits (2025):
    ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NH Specifics:
    Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
  • Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
New Hampshire SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Hampshire VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NH Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Hampshire Property Tax Relief

NH Low and Moderate Income Homeowners Property Tax Relief

Requirements:
  • General:
    Age 65+ prioritized, NH resident, homeowner, paid property taxes.
  • Income Limits (2025):
    ~$47,000/year (individual), ~$60,000/year (couple).
  • Asset Limits:
    Not assessed; home value cap at $750,000.
  • NH Specifics:
    Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
  • Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident