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Pleasant View Retirement is a charming senior living community located in a serene setting, providing a comfortable and enriching environment for older adults seeking a vibrant retirement lifestyle. The community offers a range of care options, including independent living, assisted living, and memory care, ensuring that residents receive the support and assistance they need while maintaining their independence. The spacious and well-appointed apartments are designed with seniors in mind, offering a variety of floor plans to suit individual preferences. The dedicated and compassionate staff at Pleasant View Retirement are available around the clock to provide personalized care, ensuring the well-being and safety of each resident.
At Pleasant View Retirement, residents can enjoy a wide range of amenities and activities that cater to their interests and promote an active and engaging lifestyle. From delicious meals served in a restaurant-style dining room to a calendar filled with social events, educational programs, and recreational activities, there is something for everyone to enjoy. The community also offers beautifully landscaped outdoor spaces, providing opportunities for relaxation and enjoyment of nature. With a focus on fostering a welcoming and supportive community, Pleasant View Retirement aims to enhance the quality of life for its residents, providing them with a comfortable and fulfilling retirement experience.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Nurse aide hours per resident per day.
Total number of nurse staff hours per resident per day on weekends.
Physical therapist staff hours per resident per day.
Registered nurse hours per resident per day on weekends.
Offers a balance of services and community atmosphere.
Lower occupancy suggests more openings may be available.
Most residents typically stay for a few weeks or months before returning home or moving on.
45% of new residents, usually for short-term rehab.
18% of new residents, often for short stays.
37% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pleasant View Center is administrated by RICHARD C ROGERS.
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
In New Hampshire, the Department of Health and Human Services, Health Facilities Administration is responsible for the unannounced inspection and licensing of all residential care and nursing facilities.
5 visits/inspections triggered by complaints
3 routine inspections
8 with issues
0 without issues
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New Hampshire average 3.5
Last Health inspection on Jul 2025
New Hampshire average 14.4
New Hampshire average 3.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 46 citations resulted from standard inspections; 17 of 46 resulted from complaint investigations; and 5 of 46 came from combined inspections (standard and complaint).
0
100% better than New Hampshire average
New Hampshire average: 0.2
1
900% worse than New Hampshire average
New Hampshire average: 0.1
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 03, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jul 03, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 03, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 03, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
1.8 miles from city center — 0.29 miles to nearest hospital (New Hampshire Oncology-Hematology)
239 Pleasant St, Concord, NH 03301
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with New Hampshire average
New Hampshire average ratio: 1.87:1
8% better than New Hampshire average
New Hampshire average: 7.8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
This role is partially covered by contractors.
Total hours from contractors
16,794 contractor hours this quarter
| Certified Nursing Assistant | 62 | 82 | 144 | 28,428 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 13 | 56 | 69 | 6,579 | 91 | 100% | 8.1 |
| Registered Nurse | 9 | 27 | 36 | 6,197 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 13 | 0 | 13 | 3,773 | 90 | 99% | 11.3 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,940 | 91 | 100% | 6.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,045 | 66 | 73% | 8.2 |
| RN Director of Nursing | 2 | 0 | 2 | 967 | 86 | 95% | 6.9 |
| Dietitian | 1 | 0 | 1 | 527 | 57 | 63% | 9.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 496 | 60 | 66% | 8.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
9% worse than New Hampshire average
New Hampshire average: 11.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
In line with New Hampshire average
New Hampshire average: 23.2
Percent of long-stay residents whose need for help with daily activities has increased
22.0%
In line with New Hampshire average
New Hampshire average: 21.9%
Percent of long-stay residents whose ability to move independently worsened
20.8%
In line with New Hampshire average
New Hampshire average: 20.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.5%
In line with New Hampshire average
New Hampshire average: 27.1%
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
24% worse than New Hampshire average
New Hampshire average: 4.6%
Percent of long-stay high risk residents with pressure ulcers
4.1%
9% better than New Hampshire average
New Hampshire average: 4.5%
Percent of long-stay residents with a urinary tract infection
2.4%
In line with New Hampshire average
New Hampshire average: 2.5%
Percent of long-stay residents who lose too much weight
9.2%
65% worse than New Hampshire average
New Hampshire average: 5.6%
Percent of long-stay residents who have depressive symptoms
29.3%
255% worse than New Hampshire average
New Hampshire average: 8.3%
Percent of long-stay residents who received an antipsychotic medication
13.9%
20% better than New Hampshire average
New Hampshire average: 17.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
In line with New Hampshire average
New Hampshire average: 96.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.4%
In line with New Hampshire average
New Hampshire average: 98.0%
Number of hospitalizations per 1,000 long-stay resident days.
2.24
36% worse than New Hampshire average
New Hampshire average: 1.65
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.31
22% worse than New Hampshire average
New Hampshire average: 1.90
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
5% worse than New Hampshire average
New Hampshire average: 83.8%
Percent of short-stay residents who newly received an antipsychotic medication
7.0%
343% worse than New Hampshire average
New Hampshire average: 1.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
49.3%
41% worse than New Hampshire average
New Hampshire average: 83.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.0%
In line with New Hampshire average
New Hampshire average: 22.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
13% worse than New Hampshire average
New Hampshire average: 14.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New Hampshire average
New Hampshire average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
40.3%
25% worse than New Hampshire average
New Hampshire average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
43.8%
13% worse than New Hampshire average
New Hampshire average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
61% lower than New Hampshire average
New Hampshire average: $33K
In line with New Hampshire average
New Hampshire average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Hampshire average
New Hampshire average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 26, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 11, 2023
Last updated: Jan 2026
Historical financial and operational data for Pleasant View Center based on CMS SNF Cost Reports.
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