Putnam Heritage Assisted Living
Assisted Living, Independent Living & Respite Care · Toledo, OH
Putnam Heritage Assisted Living
Assisted Living, Independent Living & Respite Care · Toledo, OH
Overview of Putnam Heritage Assisted Living
Putnam Heritage Assisted Living offers quality care delivered with compassion and kindness; its residents can feel comfortable with the team of dedicated staff ready to attend to any of their needs. The affordable assisted living home also provides an independent living lifestyle that performs nothing less than exceptional care in a nurturing and cozy home-like environment. The community is focused on creating a heritage built on family, friends, and faith.
Putnam Heritage offers an all-inclusive list of amenities and services that cater to freedom and a sense of belonging. Accommodations include respite stays, nursing services, fitness classes, healthy diet plans, a clothing boutique, lounge spaces, and a hair salon. The community equally accepts private pay and Medicaid Waivers.
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeResidential Care Facility
StatusActive
CountyPutnam
Putnam Heritage Assisted Living is administrated by Jennifer Hahn Lpn.
Policies
Pets Allowed
No Smoking
Designated smoking area NOT available
No Alcohol
Honor DO NOT Resuscitate
eakfast is served from 730 - 930 a.m.
Meals are served family style.
Our residents serve themselves, but can request help.
Staffing
Key information about the people who lead and staff this community.
Director of NursingESTHER SIMBAKU
ContactMr. Charles David, President
Total Employees
25
Full-Time Employees
25
Respite Care
Email
[email protected]
Fax(419) 523-5156
Specific ProgramsFaith Based Services, Reviews
Operating HoursMonday – Friday • 8:00am – 5:00pm, Saturday – Sunday • Appointment Only
Types of Care at Putnam Heritage Assisted Living
Assisted Living
Independent Living
Respite Care
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
1 Worse
Metrics worse than Ohio average:
• Total citations (300% above) 0 Better No metrics in this bucket.
• Total citations (300% above) 0 Better No metrics in this bucket.
Latest Inspection
February 20, 2025
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
8 | 2 | This facility has 300% more total citations than a typical Ohio assisted living residence (8 vs. OH avg 2).↑ 300% worse |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
85 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
83 / 100
Ohio average: 89 / 100
Environment
96 / 100
Ohio average: 95 / 100
Moving in
74 / 100
Ohio average: 82 / 100
Facility culture
94 / 100
Ohio average: 86 / 100
Caregivers
93 / 100
Ohio average: 89 / 100
Spending time
82 / 100
Ohio average: 80 / 100
Meals and dining
73 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility33/100
Ohio average46/100
-
Did (Do) you know who to speak to about your therapy progress?
This facility56/100
Ohio average85/100
-
Did (Do) the therapists help you set goals?
This facility88/100
Ohio average89/100
-
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
-
Did (Does) the therapy help you meet your goals?
This facility100/100
Ohio average88/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do you feel you have enough privacy?
This facility93/100
Ohio average95/100
-
Is it very clean here?
This facility93/100
Ohio average96/100
-
Are your personal items safe here?
This facility93/100
Ohio average92/100
-
Is it easy for you to get around in your room (or apartment)?
This facility97/100
Ohio average96/100
-
Are you able to get around the building if you want to?
This facility97/100
Ohio average95/100
-
Do you feel safe here?
This facility100/100
Ohio average98/100
-
Can you enjoy the outdoors if you want to?
This facility100/100
Ohio average91/100
-
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Did you receive a thorough orientation to PUTNAM HERITAGE?
This facility57/100
Ohio average70/100
-
Were you given enough information to learn how things work here?
This facility65/100
Ohio average82/100
-
Did you feel warmly welcomed as a new resident?
This facility95/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do the people who work here tell you when rules, policies, and procedures change?
This facility85/100
Ohio average78/100
-
Are you friends with anyone who lives here?
This facility86/100
Ohio average81/100
-
Are you encouraged to speak up about things you don’t like here?
This facility92/100
Ohio average81/100
-
Would you highly recommend PUTNAM HERITAGE to someone who needs this type of care?
This facility93/100
Ohio average89/100
-
Are your concerns taken care of in a timely way?
This facility93/100
Ohio average86/100
-
Overall, are you satisfied with the care you receive here?
This facility93/100
Ohio average94/100
-
Do the people who work here seem happy to work here?
This facility96/100
Ohio average92/100
-
Are you as involved in decisions about your care as you want to be?
This facility96/100
Ohio average85/100
-
Do the people who work here go above and beyond to give you a good life?
This facility96/100
Ohio average87/100
-
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do the people who work here do things the way you want them done?
This facility78/100
Ohio average88/100
-
Do the people who work here check on you often enough to see if you need anything?
This facility82/100
Ohio average81/100
-
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility86/100
Ohio average85/100
-
Do the people who care for you explain your care and services to you?
This facility89/100
Ohio average85/100
-
Do the same people take care of you most of the time?
This facility89/100
Ohio average84/100
-
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility96/100
Ohio average90/100
-
Do the people who work here make sure you are comfortable when they provide care or services?
This facility96/100
Ohio average95/100
-
Do the people who work here ever get angry at you?
This facility96/100
Ohio average88/100
-
Do you have opportunities to maintain your health and wellness, if you want?
This facility97/100
Ohio average92/100
-
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
-
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Are there enjoyable things to do on the weekends, if you want?
This facility42/100
Ohio average63/100
-
Do you have something to look forward to most days?
This facility76/100
Ohio average77/100
-
Do you have enough opportunities to go on outings and special events?
This facility77/100
Ohio average73/100
-
Are you as connected to the community as you want to be?
This facility83/100
Ohio average71/100
-
Do you like the activities here?
This facility88/100
Ohio average83/100
-
Do you have plenty of opportunities to do things that are meaningful to you?
This facility89/100
Ohio average83/100
-
Do you feel included in life here?
This facility96/100
Ohio average89/100
-
Are you able to do the activities offered here, if you want?
This facility97/100
Ohio average93/100
-
Do you usually enjoy how you spend your time?
This facility100/100
Ohio average87/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do you like the food here?
This facility50/100
Ohio average81/100
-
Do you have input on the food that is served?
This facility69/100
Ohio average68/100
-
Do you get enough fresh food options here?
This facility72/100
Ohio average81/100
-
Do you look forward to mealtimes?
This facility73/100
Ohio average80/100
-
Does the menu change often enough?
This facility76/100
Ohio average77/100
-
Do you get enough to eat here?
This facility97/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
84 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
88 / 100
Ohio average: 80 / 100
Environment
90 / 100
Ohio average: 78 / 100
Moving in
82 / 100
Ohio average: 85 / 100
Facility culture
91 / 100
Ohio average: 78 / 100
Caregivers
88 / 100
Ohio average: 78 / 100
Spending time
75 / 100
Ohio average: 68 / 100
Meals and dining
76 / 100
Ohio average: 67 / 100
How often family visits residents at Putnam Heritage Assisted Living
Profile of respondents of this survey
Daily
0.0
Several times a week
50.0
Once a week
25.0
Two to three times a month
16.7
Once a month
8.3
Few times a year
0.0
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Does this living arrangement help the resident maintain their independence?:
This facility94/100
Ohio average84/100
-
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility88/100
Ohio average78/100
-
Do you get enough information to make decisions with or about your resident?:
This facility86/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Is the residential care facility thoroughly clean?:
This facility89/100
Ohio average83/100
-
Can the resident get outside often enough?:
This facility89/100
Ohio average74/100
-
Are the resident’s belongings safe?:
This facility92/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
-
what to expect?:
This facility88/100
Ohio average85/100
-
Was the resident given a thorough orientation to residential care?:
This facility84/100
Ohio average80/100
-
Did you feel warmly welcomed as a new family member?:
This facility81/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Are you encouraged to speak up when you have a problem?:
This facility88/100
Ohio average83/100
-
Are your concerns addressed in a timely way?:
This facility89/100
Ohio average78/100
-
Are you kept well informed about how things are going with your resident?:
This facility97/100
Ohio average76/100
-
Do the staff seem happy to work at the residential care facility?:
This facility82/100
Ohio average77/100
-
Do the staff go above and beyond to give your resident a good life?:
This facility91/100
Ohio average76/100
-
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
-
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility88/100
Ohio average69/100
-
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
-
the residential care facility?:
This facility92/100
Ohio average82/100
-
Would you highly recommend this residential care facility to a family member or friend?:
This facility92/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
-
condition(s) and treatment(s)?:
This facility84/100
Ohio average79/100
-
Do the staff know what the resident likes and doesn’t like?:
This facility84/100
Ohio average79/100
-
Do the staff regularly check to see if the resident needs anything?:
This facility90/100
Ohio average77/100
-
Have you gotten to know the staff who care for your resident?:
This facility94/100
Ohio average78/100
-
Do the staff encourage your resident to be as independent as they are able to be?:
This facility86/100
Ohio average82/100
-
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility85/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Does the resident have something enjoyable to look forward to most days?:
This facility78/100
Ohio average71/100
-
Do the staff do a good job keeping the resident connected to the community?:
This facility87/100
Ohio average72/100
-
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility76/100
Ohio average71/100
-
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
-
special outings and events?:
This facility67/100
Ohio average63/100
-
Does the resident like the provided activities?:
This facility70/100
Ohio average69/100
-
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
-
weekend?:
This facility64/100
Ohio average56/100
-
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility80/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Is there a lot of variety in the meals?:
This facility79/100
Ohio average70/100
-
Are you included in mealtimes if you want to be?:
This facility73/100
Ohio average65/100
-
Is the food good?:
This facility76/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
Living Spaces & Floor Plans for Putnam Heritage Assisted Living
Putnam Heritage Assisted Living Studio
Financial Assistance for
Assisted Living in Ohio
Putnam Heritage Assisted Living is located in Ottawa, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Places of interest near Putnam Heritage Assisted Living
68.1 miles from city center
Estimated distance in miles from Ottawa's city center to Putnam Heritage Assisted Living's address, calculated via Google Maps.
— 12.75 miles to nearest hospital (Bluffton Hospital)
Calculate Travel Distance to Putnam Heritage Assisted Living
Add your location
Compare Assisted Living around Toledo
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
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| Putnam Heritage Assisted Living |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Ottawa | 56 | No | 31 | - | A+ | Jennifer Hahn Lpn | 85 | 8 |
| AVIVA Glendale |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Toledo (Southwyck) | 50 | No | 44 | Studio | A+ | Chris Ibarra | 77 | - |
| Mary Martha Assisted Living LLC |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Toledo (Southwyck) | - | No | 34 | - | - | - | - | - |
| Ashley’s Manor Residential Care |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Toledo (Old West End) | - | No | 57 | Private / Semi-Private Rooms | - | - | - | - |
| StoryPoint Waterville |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Waterville | - | Yes | 40 | - | A+ | - | 85 | - |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Frequently Asked Questions about Putnam Heritage Assisted Living
What neighborhood is Putnam Heritage Assisted Living in?
Putnam Heritage Assisted Living is in the Ottawa neighborhood of Ottawa.
Who is the Director of Nursing at Putnam Heritage Assisted Living?
Esther Simbaku is the Director of Nursing at Putnam Heritage Assisted Living.
Is Putnam Heritage Assisted Living in a walkable area?
Putnam Heritage Assisted Living has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the best email address for Putnam Heritage Assisted Living?
The team at Putnam Heritage Assisted Living can be reached at [email protected].
Who is the administrator of Putnam Heritage Assisted Living?
Jennifer Hahn LPN is the administrator of Putnam Heritage Assisted Living.
How many beds does Putnam Heritage Assisted Living have?
Putnam Heritage Assisted Living has 56 beds.
Has Putnam Heritage Assisted Living had any recent deficiencies or citations?
Putnam Heritage Assisted Living has had 8 recently reported deficiencies.
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