Total staff
128
Employees
121
Contractors
7
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Quail Run Retirement Community
Nursing Home & Independent Living · Washington, WA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Quail Run Retirement Community
Nursing Home & Independent Living · Washington, WA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Quail Run Retirement Community accepts Medicare, Medicaid, and private pay.
Overview of Quail Run Retirement Community
Make the most of your best years at Quail Run Retirement Community, an award-winning community in Walla Walla, WA, offering independent living. Comfort and safety are guaranteed in the community’s beautifully designed accommodations, accompanied by weekly housekeeping and linen services. Here, utilities are included in the rent except for personal telephone, easing financial burdens.
A thoughtfully planned calendar of engaging activities and enriching programs is conducted, encouraging residents to live actively and maintain social connections. Three delicious and well-balanced dining options, alongside a round-the-clock beverage and snack bar, are served to satisfy residents’ dietary needs and preferences. The community is ideal for those looking to live independently in retirement, especially with its dedicated services and state-of-the-art amenities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 52nd out of 89 homes in Washington. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 52nd out of 89 homes in Washington. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 59m per day
Rank #52 / 89Nurse hours — State benchmarkedThis home is ranked 52nd out of 89 homes in Washington. Shows adjusted nurse hours per resident per day benchmarked to the Washington average, with a ranking across 89 Washington SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Washington avg
-6%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 31m per day |
Types of Care at Quail Run Retirement Community
Independent Living
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
69.4%
Rank #59 / 94Occupancy rate — State benchmarkedThis home is ranked 59th out of 94 homes in Washington. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 94. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
97 days
Occupancy rate
69.4%
Rank #59 / 94Occupancy rate — State benchmarkedThis home is ranked 59th out of 94 homes in Washington. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 94. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
97 days
Walk Score: 55 / 100 Rank #44 / 95Walk Score — State benchmarkedThis home is ranked 44th out of 95 homes in Washington. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Washington SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
About the Community
Studio apartments feature large windows, updated kitchenettes, and various bathroom options including ADA-compliant showers.
Wheelchair Accessible
Emergency Systems24-hour emergency pull cords.
Safety Featuressmoke free environment.
24-Hour Staffing
Overnight GuestsGuest rooms-subject to availability.
Admission CriteriaNo one will be refused residency based on sex, race, ethnic background, national origin, physical abilities, or religious/political affiliation.
Minimum Age55+
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Library
Salon
Barber
Spa
Dining Room
Restaurant
Courtyard
Patio
Craft Room
Transportation
Wifi
Housekeeping
Laundry
ActivitiesA full calendar of social and recreational activities is available for residents.
Wellness ProgramEncourages hydration to maximize physical performance, brain function, relieve constipation, treat kidney stones, and assist with weight loss.
Specific ProgramsHomestyle Dining, Staff, Featured Apartment
Operating HoursDaily 9:00 AM to 5:30 PM
Food DescriptionQuail Run provides three daily home-style meals, including vegetarian options.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.71:1
8% worse than Washington average
Avg staff/day
54
Average shift
7.5 hours
7% worse than Washington average
Total staff hours (quarter)
37,232
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.5%
542 contractor hours this quarter
Registered Nurse: 3
Licensed Practical Nurse: 3
Certified Nursing Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 64 | 1 | 65 | 17,210 | 92 | 100% | 7.2 |
| Registered Nurse | 21 | 3 | 24 | 7,280 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 7 | 3 | 10 | 3,011 | 92 | 100% | 8 |
| Dental Services Staff | 5 | 0 | 5 | 1,626 | 75 | 82% | 6.3 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 1,497 | 72 | 78% | 7.9 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,036 | 68 | 74% | 7.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 744 | 61 | 66% | 7.8 |
| RN Director of Nursing | 1 | 0 | 1 | 585 | 67 | 73% | 8.7 |
| Qualified Social Worker | 3 | 0 | 3 | 558 | 68 | 74% | 8.1 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 558 | 62 | 67% | 9 |
| Nurse Practitioner | 1 | 0 | 1 | 549 | 62 | 67% | 8.9 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 505 | 68 | 74% | 7.4 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 473 | 60 | 65% | 7.9 |
| Dietitian | 1 | 0 | 1 | 463 | 60 | 65% | 7.7 |
| Speech Language Pathologist | 3 | 0 | 3 | 404 | 60 | 65% | 5.9 |
| Nurse Aide in Training | 2 | 0 | 2 | 206 | 18 | 20% | 7.9 |
65 Certified Nursing Assistant
% of Days
100%
24 Registered Nurse
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
5 Dental Services Staff
% of Days
82%
3 Respiratory Therapy Technician
% of Days
78%
3 Physical Therapy Assistant
% of Days
74%
2 Physical Therapy Aide
% of Days
66%
1 RN Director of Nursing
% of Days
73%
3 Qualified Social Worker
% of Days
74%
1 Clinical Nurse Specialist
% of Days
67%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
72%
2 Other Dietary Services Staff
% of Days
74%
1 Therapeutic Recreation Specialist
% of Days
65%
1 Dietitian
% of Days
65%
3 Speech Language Pathologist
% of Days
65%
2 Nurse Aide in Training
% of Days
20%
Penalties and fines
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$28K Rank #44 / 91Federal fines — State benchmarkedThis home is ranked 44th out of 91 homes in Washington. Shows this facility's cumulative CMS federal fine dollars versus the Washington average among facilities with fines, and where it ranks among 91 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
66% lower than Washington averageWashington average: $82K
Number of fines
1
46% fewer fines than Washington averageWashington average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Washington averageWashington average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$28K
Washington average
$82K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Mar 28, 2025 · $28K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
$28K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.1
40% worse than Washington averageWashington average: 10.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.6
42% worse than Washington averageWashington average: 20.9
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
26.1%
Percent of long-stay residents whose need for help with daily activities has increased
26.1%
59% worse than Washington averageWashington average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.7%
Percent of long-stay residents whose ability to move independently worsened
32.7%
50% worse than Washington averageWashington average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
24% worse than Washington averageWashington average: 24.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
123% worse than Washington averageWashington average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.7%
Percent of long-stay high risk residents with pressure ulcers
1.7%
65% better than Washington averageWashington average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Washington averageWashington average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.1%
Percent of long-stay residents who lose too much weight
4.1%
29% better than Washington averageWashington average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.5%
Percent of long-stay residents who have depressive symptoms
5.5%
66% better than Washington averageWashington average: 16.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.4%
Percent of long-stay residents who received an antipsychotic medication
9.4%
35% better than Washington averageWashington average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Washington averageWashington average: 96.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Washington averageWashington average: 93.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
9% better than Washington averageWashington average: 88.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
15% worse than Washington averageWashington average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
16% better than Washington averageWashington average: 82.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
63% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
30% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
75
Medicare
17
22.7% of residents
Medicaid
39
52% of residents
Private pay or other
19
25.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Quail Run Retirement Community based on CMS SNF Cost Reports.
Occupancy Rate
69.4%
↓ 0.6pp vs 2022
Net Income
$1.2M
↓ ~$64.0K vs 2022
Total Payroll
$7.0M
↑ ~$735.9K vs 2022
Profit Margin
8.1%
↓ 2.1pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$14.3M
Profit
$1.2M
Privately-owned community
Operated by a business corporation.
Home revenue
$14.3M Rank #46 / 93Revenue — State benchmarkedThis home is ranked 46th out of 93 homes in Washington. Shows this facility's annual revenue compared to the Washington SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$1.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #42 / 93Payroll — State benchmarkedThis home is ranked 42nd out of 93 homes in Washington. Shows total annual staff payroll benchmarked to the Washington average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #42 / 93Payroll — State benchmarkedThis home is ranked 42nd out of 93 homes in Washington. Shows total annual staff payroll benchmarked to the Washington average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.1M
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Quail Run Retirement Community
1.4 miles from city center
Estimated distance in miles from Walla Walla's city center to Quail Run Retirement Community's address, calculated via Google Maps.
Calculate Travel Distance to Quail Run Retirement Community
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Financial Assistance for
Nursing Home in Washington
Quail Run Retirement Community is located in Walla Walla, Washington.
Here are the financial assistance programs available to residents in Washington.
Frequently Asked Questions about Quail Run Retirement Community
What neighborhood is Quail Run Retirement Community in?
Quail Run Retirement Community is in the Plaza Way neighborhood.
Is Quail Run Retirement Community in a walkable area?
Quail Run Retirement Community has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are there photos of Quail Run Retirement Community?
Yes — there are 5 photos of Quail Run Retirement Community in the photo gallery on this page.
What is the address of Quail Run Retirement Community?
Quail Run Retirement Community is located at 1701 Plaza Way, Walla Walla, WA 99362.
What is the phone number of Quail Run Retirement Community?
(509) 529-2180 will put you in contact with the team at Quail Run Retirement Community.
Is Quail Run Retirement Community Medicare or Medicaid certified?
Yes — Quail Run Retirement Community is a CMS-certified provider of Medicare and Medicaid.
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