Facility type
Nursing Home
Status
Appl In Process
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Nursing Home
Quince Nursing and Rehabilitation Center
At the Quince Nursing and Rehabilitation Center, a commitment to excellence is not just a motto – it’s a way of life. With a steadfast dedication to upholding the highest standards of care, they go above and beyond to tailor their services to each individual, ensuring specialized and personalized support that enriches the lives of their senior residents. This home, proudly certified by both Medicare and Medicaid, boasts an array of modern amenities and a team of skilled professionals who are devoted to enhancing the senior living experience.
Within their welcoming walls, the facility provides an array of therapeutic services, including outpatient therapy and short-term rehabilitation suites. Their commitment to holistic well-being is evidenced by the presence of state-of-the-art therapy equipment and a compassionate staff who are there to support every step of the journey. From wound care and stroke recovery to cardiac care, pain management, and dysphagia therapy, this center leaves no stone unturned in its pursuit of comprehensive and effective care, ensuring that seniors receive the attention they need to thrive.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
188
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.6%
Residents per day (avg)
176
Occupancy rate
94.6%
Residents per day (avg)
176
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
23% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
42% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
35% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Privately-owned community
Home revenue
$20.8M
Operating loss
-$1.3M
Privately-owned community
Home revenue
$20,771,684.00
Operating loss
$-1,279,719.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.1M
188-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
Additional licensing details
CMS Certification Number:
445197
Ownership & operating entity
Quince Nursing and Rehabilitation Center is legally operated by Quince Nursing and Rehabilitation LLC, and administrated by Felix Strickland.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Bo Maynard, Executive Director
Types of Care at Quince Nursing and Rehabilitation Center
Nursing Home
Health Inspection History
Inspections
Total health inspections
4
Mississippi average 4.4
Last Health inspection on Jul 2025
Total health citations
20
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 20 citations resulted from standard inspections; and 2 of 20 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
5
5
400% worse than Mississippi averageMississippi average: 1
Serious Health citations
0
0
100% better than Mississippi averageMississippi average: 1.1
5 critical citations
0 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect critical citation
Jul 01, 2025
Corrected
Nursing Services moderate citation
Jul 01, 2025
Corrected
Abuse/Neglect critical citation
Oct 22, 2021
Corrected
Abuse/Neglect critical citation
Oct 22, 2021
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Southaven
The information below is reported by the Mississippi State Department of Health, Bureau of Health Facilities Licensure.
Allenbrooke Nursing & Rehab Center
-8%
-3%
+23%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Memphis
180
A+
48
ANDERSON, RICHIE
89.6%
$18,434,339.00
$10,237,003.00
55.5%
164.20
3.5298
-
8
1
-8%-3%+23%-
DeSoto Healthcare Center
-40%
-2%
-5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Southaven (Brook Hollow)
120
A+
25
DESOTO HEALTHCARE INC
78.2%
$12,085,026.00
$4,437,714.00
36.7%
93.80
4.5442
1
17
2
-40%-2%-5%-
Diversicare of Safe Haven
+41%
-16%
+14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Southaven
140
-
20
DAVIS, HANNAH
93.5%
$17,213,053.00
$5,978,609.00
34.7%
132.80
3.8754
7
40
7
+41%-16%+14%Studio / 1 Bed / 2 Bed
Quince Nursing and Rehabilitation Center
-10%
+4%
+30%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memphis (Keswick - Stornaway)
188
A+
47
COTTRELL, JULIE
94.6%
$19,494,836.00
$10,504,548.00
53.9%
176.10
3.7836
1
20
5
-10%+4%+30%Studio / 1 Bed / 2 Bed
AccentCare
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
-
46
-
-
-
-
-
-
-
-
-
-
-
-
-
Allenbrooke Nursing & Rehab Center
Type of care:
AL
IL
MC
SNF
Community:
Memphis
Bed Count:
180
Operator:
ANDERSON, RICHIE
CCN:
445485
Occupancy:
89.6%
Home Revenue:
$18,434,339.00
Payroll Costs:
$10,237,003.00
Payroll %:
55.5%
Avg Residents/Day:
164.20
Overall Rating:
Adj Nurse Hours:
3.5298
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
8
Severe Citations:
1
RN share vs State Avg:
-8%
-8%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
+23%
+23%
DeSoto Healthcare Center
Type of care:
SNF
AL
Community:
Southaven (Brook Hollow)
Bed Count:
120
Operator:
DESOTO HEALTHCARE INC
CCN:
255296
Occupancy:
78.2%
Home Revenue:
$12,085,026.00
Payroll Costs:
$4,437,714.00
Payroll %:
36.7%
Avg Residents/Day:
93.80
Overall Rating:
Adj Nurse Hours:
4.5442
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
17
Severe Citations:
2
RN share vs State Avg:
-40%
-40%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
-5%
-5%
Diversicare of Safe Haven
Type of care:
SNF
AL
Community:
Southaven
Bed Count:
140
Operator:
DAVIS, HANNAH
CCN:
255109
Occupancy:
93.5%
Home Revenue:
$17,213,053.00
Payroll Costs:
$5,978,609.00
Payroll %:
34.7%
Avg Residents/Day:
132.80
Overall Rating:
Adj Nurse Hours:
3.8754
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
7
Citations:
40
Severe Citations:
7
RN share vs State Avg:
+41%
+41%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
+14%
+14%
Bed Options:
Studio / 1 Bed / 2 Bed
Quince Nursing and Rehabilitation Center
Type of care:
SNF
AL
Community:
Memphis (Keswick - Stornaway)
Bed Count:
188
Operator:
COTTRELL, JULIE
CCN:
445197
Occupancy:
94.6%
Home Revenue:
$19,494,836.00
Payroll Costs:
$10,504,548.00
Payroll %:
53.9%
Avg Residents/Day:
176.10
Overall Rating:
Adj Nurse Hours:
3.7836
Health Insp Rating:
Staffing Rating:
Number of Fines:
1
Citations:
20
Severe Citations:
5
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
+30%
+30%
Bed Options:
Studio / 1 Bed / 2 Bed
Places of interest near Quince Nursing and Rehabilitation Center
14.4 miles from city center — 2.07 miles to nearest hospital (Methodist Le Bonheur Germantown Hospital)
6733 Quince Rd, Memphis, TN 38119
Calculate Travel Distance to Quince Nursing and Rehabilitation Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
258
Total Staff
255
Employees
3
Contractors
74,079
Total Hours (Quarter)
106
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 20 | 9.4 | No |
| Licensed Practical Nurse | 55 | 8.1 | No |
| Certified Nursing Assistant | 119 | 7.3 | No |
Staff by Category
Administration ⓘ
3 staff
7.8hs shift avg
Nursing Staff ⓘ
198 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
8 staff
7.8hs shift avg
Therapy Services ⓘ
37 staff
7.5hs shift avg
Activities & Recreation ⓘ
1 staff
7.3hs shift avg
Social Services ⓘ
4 staff
7.2hs shift avg
Dietary Services ⓘ
4 staff
7.5hs shift avg
Other Services ⓘ
3 staff
8.2hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
78 contractor hours this quarter
Medical Director: 1
Occupational Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 119 | 0 | 119 | 32,493 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 55 | 0 | 55 | 16,348 | 91 | 100% | 8.1 |
| Physical Therapist | 20 | 0 | 20 | 6,885 | 91 | 100% | 7.8 |
| Registered Nurse | 20 | 0 | 20 | 5,591 | 91 | 100% | 9.4 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,404 | 86 | 95% | 6.5 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,363 | 73 | 80% | 7.7 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,358 | 67 | 74% | 7.8 |
| Qualified Social Worker | 4 | 0 | 4 | 1,333 | 71 | 78% | 7.2 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,077 | 74 | 81% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 989 | 65 | 71% | 8.3 |
| Other Dietary Services Staff | 3 | 0 | 3 | 987 | 89 | 98% | 7.3 |
| Administrator | 2 | 0 | 2 | 968 | 63 | 69% | 8 |
| RN Director of Nursing | 4 | 0 | 4 | 694 | 44 | 48% | 7.3 |
| Physical Therapy Aide | 3 | 0 | 3 | 509 | 70 | 77% | 7.1 |
| Nurse Practitioner | 2 | 0 | 2 | 504 | 63 | 69% | 8 |
| Dietitian | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 476 | 65 | 71% | 7.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Medical Director | 0 | 1 | 1 | 64 | 12 | 13% | 5.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 56 | 17 | 19% | 3.3 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 14 | 3 | 3% | 4.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
147 residents
Residents by payment source
Medicare
22 residents (15%)
Medicaid
57 residents (38.8%)
Private pay or other
68 residents (46.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
26% better than Mississippi averageMississippi average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.5
26% better than Mississippi averageMississippi average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
31% better than Mississippi averageMississippi average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.2%
Percent of long-stay residents whose ability to move independently worsened
17.2%
21% better than Mississippi averageMississippi average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
27% better than Mississippi averageMississippi average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
54% better than Mississippi averageMississippi average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
10% better than Mississippi averageMississippi average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
6.0%
Percent of long-stay residents with a urinary tract infection
6.0%
190% worse than Mississippi averageMississippi average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.0%
Percent of long-stay residents who lose too much weight
4.0%
36% better than Mississippi averageMississippi average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Mississippi averageMississippi average: 11.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
10% better than Mississippi averageMississippi average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
In line with Mississippi averageMississippi average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.59
Number of hospitalizations per 1,000 long-stay resident days.
1.59
In line with Mississippi averageMississippi average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.94
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.94
40% better than Mississippi averageMississippi average: 1.57
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
14% better than Mississippi averageMississippi average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
15% better than Mississippi averageMississippi average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
24% better than Mississippi averageMississippi average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.7%
38% better than Mississippi averageMississippi average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
4.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.5%
60% better than Mississippi averageMississippi average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Mississippi averageMississippi average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
45.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
45.8%
15% worse than Mississippi averageMississippi average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
36.3%
Rate of successful return to home or community from a skilled nursing facility.
36.3%
28% worse than Mississippi averageMississippi average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$72K
17% lower than Mississippi averageMississippi average: $86K
Number of fines
1
43% fewer fines than Mississippi averageMississippi average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Mississippi averageMississippi average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$72K
Mississippi average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 1, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 1, 2025
$72K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Quince Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
94.6%
↑ 6.0pp vs 2022
Net Income
-$1,279,719
↓ ~$166K vs 2022
Total Payroll
$13,347,083
↑ ~$741K vs 2022
Profit Margin
-6.6%
↓ 0.7pp vs 2022
Loading trend charts...
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