Tennessee average 3.5
Last Health inspection on Jul 2025

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At the Quince Nursing and Rehabilitation Center, a commitment to excellence is not just a motto – it’s a way of life. With a steadfast dedication to upholding the highest standards of care, they go above and beyond to tailor their services to each individual, ensuring specialized and personalized support that enriches the lives of their senior residents. This home, proudly certified by both Medicare and Medicaid, boasts an array of modern amenities and a team of skilled professionals who are devoted to enhancing the senior living experience.
Within their welcoming walls, the facility provides an array of therapeutic services, including outpatient therapy and short-term rehabilitation suites. Their commitment to holistic well-being is evidenced by the presence of state-of-the-art therapy equipment and a compassionate staff who are there to support every step of the journey. From wound care and stroke recovery to cardiac care, pain management, and dysphagia therapy, this center leaves no stone unturned in its pursuit of comprehensive and effective care, ensuring that seniors receive the attention they need to thrive.
Quince Nursing and Rehabilitation Center is legally operated by Quince Nursing and Rehabilitation LLC, and administrated by Felix Strickland.
Key information about the people who lead and staff this community.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
| 21 | 4 | This facility has 425% more total citations than a typical Tennessee nursing home (21 vs. TN avg 4).↑ 425% worse |
|
Citations per year
| 3 | 0.6 | This facility has 400% more citations per year than a typical Tennessee nursing home (3 vs. TN avg 0.6).↑ 400% worse |
The most recent inspection on July 1, 2025, identified deficiencies related to failure to perform neurological assessments and monitoring after seizure activity, delayed laboratory specimen collection, and insufficient nurse competencies. Earlier inspections showed a pattern of deficiencies involving resident supervision, dignity, medication management, resident assessments, and care planning. Prior complaint investigations substantiated immediate jeopardy findings related to resident elopement and neglect, including one case resulting in resident death, but enforcement actions such as fines or license suspensions were not listed in the available reports. Most complaints were substantiated, with immediate jeopardy removed after the facility implemented corrective plans including staff training and compliance monitoring. The inspection history shows ongoing challenges with clinical care and supervision, with some corrective actions taken but recurring issues noted over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsTennessee average 3.5
Last Health inspection on Jul 2025
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 20 citations resulted from standard inspections; and 2 of 20 resulted from complaint investigations.
Tennessee average: 1.1
Tennessee average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
26 contractor hours this quarter
| Certified Nursing Assistant | 96 | 0 | 96 | 27,730 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 48 | 0 | 48 | 15,276 | 92 | 100% | 8.2 |
| Physical Therapist | 32 | 0 | 32 | 6,231 | 92 | 100% | 7.8 |
| Registered Nurse | 17 | 0 | 17 | 5,208 | 92 | 100% | 8.8 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,616 | 74 | 80% | 7.9 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,332 | 68 | 74% | 7.6 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,241 | 72 | 78% | 7.5 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,068 | 62 | 67% | 8 |
| Qualified Social Worker | 6 | 0 | 6 | 991 | 72 | 78% | 7.2 |
| Other Dietary Services Staff | 4 | 0 | 4 | 957 | 88 | 96% | 7.7 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 837 | 74 | 80% | 6.3 |
| RN Director of Nursing | 3 | 0 | 3 | 648 | 62 | 67% | 8 |
| Physical Therapy Aide | 5 | 0 | 5 | 536 | 73 | 79% | 7.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 2 | 0 | 2 | 456 | 57 | 62% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 366 | 23 | 25% | 8.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 46 | 13 | 14% | 3.5 |
| Medical Director | 0 | 1 | 1 | 22 | 4 | 4% | 5.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 4 | 1 | 1% | 4 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jul 1, 2025 · $72K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
23% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
35% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Quince Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
14.4 miles from city center
Estimated distance in miles from Memphis's city center to Quince Nursing and Rehabilitation Center's address, calculated via Google Maps.
— 2.07 miles to nearest hospital (Methodist Le Bonheur Germantown Hospital)
Add your location
Quince Nursing and Rehabilitation Center is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
| Signature HealthCARE of Primacy |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Memphis (White Station) | 78 | 65.4% | -10% | 3.69 | +31% | +2% | $0 | 10 | 5.0 | - | 91 | - | 53 | Charla Scott | $18.1M | $5.7M | 31.3% | 445140 | ||||
| Allenbrooke Nursing & Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Memphis | 180 | 89.6% | +23% | 3.53 | -15% | -3% | $0 | 8 | 4.0 | 1 | 164 | A+ | 48 | Richie Anderson | $19.5M | $13.3M | 67.9% | 445485 | ||||
| Quince Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Memphis (Keswick - Stornaway) | 188 | 94.6% | +30% | 3.78 | - | -23% | +4% | $110.5k | 20 | 5.0 | 5 | 176 | A+ | 47 | Julie Cottrell | $20.8M | $13.3M | 64.3% | 445197 | |||
| Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Memphis (Midtown) | 50 | 36.0% | -51% | 3.62 | -29% | 0% | $821.3k | 41 | 6.8 | 7 | 146 | A+ | 80 | Cnh Memphis Holdings LLC | $17.1M | $9.6M | 56.3% | 445150 | ||||
| Graceland Rehabilitation and Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Memphis (Whitehaven) | 60 | 263.3% | +261% | 2.63 | -53% | -28% | $735.5k | 43 | 8.6 | 20 | 158 | A+ | 64 | Graceland Nursing Operator, LLC | $23.3M | $9.1M | 39.2% | 445331 |
Quince Nursing and Rehabilitation Center is in the Keswick - Stornaway neighborhood of Memphis.
The legal owner and operator of Quince Nursing and Rehabilitation Center is Quince Nursing and Rehabilitation LLC.
Quince Nursing and Rehabilitation Center has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Felix Strickland is the administrator of Quince Nursing and Rehabilitation Center.
Quince Nursing and Rehabilitation Center has 188 beds.
(901) 755-3860 will put you in contact with the team at Quince Nursing and Rehabilitation Center.
Yes — Quince Nursing and Rehabilitation Center is a CMS-certified provider of Medicare and Medicaid.
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