Inspection Reports for
Regency Assisted Living
815 High Road, Norwalk, IA, 502111462
Back to Facility Profile6 Reports
Inspection Report — Mar 17, 2026
Complaint Investigation
Date: Mar 17, 2026
Visit Reason
Investigation of Complaint #130652-C.
Complaint Details
Complaint #130652-C
Findings
No regulatory insufficiencies were cited during the investigation of Complaint #130652-C.
Inspection Report — Jan 9, 2025
Complaint Investigation
Date: Jan 9, 2025
Visit Reason
The inspection was conducted to investigate Complaint #121471-C and to conduct a recertification visit to determine compliance with certification of an Assisted Living Program.
Complaint Details
The complaint investigation found that the program used a deceased tenant's medication for Tenant #3, which was inappropriate. The complaint was substantiated by record reviews and staff interviews.
Findings
No regulatory insufficiencies were cited during the investigation of Incident 121687-I. However, a regulatory insufficiency was cited related to the program's failure to consistently follow policy and procedure for disposal of medications, specifically involving the use of a deceased tenant's medication for another tenant.
Violations (1)
Program failed to consistently follow policy and procedure for disposal of medications, including using medication from a deceased tenant for another tenant.
Report Facts
Number of tenants without cognitive impairment: 24
Number of tenants with cognitive impairment: 1
Dates of staff education: Jan 10, 2025
Compliance date: Jan 28, 2025
Inspection Report — Dec 6, 2023
Complaint Investigation
Date: Dec 6, 2023
Visit Reason
Investigation of Complaint #112958-C at Regency Assisted Living.
Complaint Details
Complaint #112958-C was investigated and found to have no regulatory insufficiencies.
Findings
No regulatory insufficiencies were cited during the complaint investigation.
Report Facts
Number of tenants without cognitive impairment: 28
Number of tenants with cognitive impairment: 0
Inspection Report — Feb 1, 2023
Renewal
Date: Feb 1, 2023
Visit Reason
The inspection was conducted as a recertification visit to determine compliance with certification for an Assisted Living Program and to investigate Complaint #107728-C.
Complaint Details
The inspection included investigation of Complaint #107728-C. No regulatory insufficiencies were cited during the investigation of Incident #107729-I.
Findings
The inspection found a regulatory insufficiency related to individualized service plans for tenants, specifically that the program failed to list identified needs on service plans for three tenants reviewed. Another deficiency was found in staffing supervision related to a discharged tenant with dementia.
Violations (2)
The service plan shall be individualized and indicate the tenant's identified needs and preferences for assistance. The program failed to list the identified needs on the service plans of 3 tenants reviewed.
A dementia-specific assisted living program shall have staff monitoring tenants as indicated in each tenant's service plan. The program failed to supervise 1 of 1 discharged tenants reviewed according to her service plan.
Report Facts
Number of tenants without cognitive disorder: 46
Number of tenants with cognitive disorder: 0
Date survey completed: Feb 1, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Judith Black | Assisted Living Director | Signed the report and confirmed findings on 2/1/23 |
Inspection Report — Jan 30, 2023
Enforcement
Date: Jan 30, 2023
Visit Reason
This citation was issued following a survey conducted from January 30, 2023 to February 1, 2023 regarding staffing compliance at Regency Assisted Living. The citation addresses failure to supervise a discharged tenant according to her service plan.
Findings
The program failed to supervise Tenant C1, a discharged tenant with moderately severe dementia, who left the building unsupervised on multiple occasions despite service plan updates requiring staff supervision. No injuries were reported during these incidents.
Violations (1)
481-69.29(231C) Staffing: The program failed to supervise Tenant C1 according to her service plan. Tenant C1 left the building unsupervised on September 9 and September 14, 2022, despite updated service plans requiring staff supervision.
Report Facts
Fine amount: 500
Inspection Report — Dec 3, 2020
Complaint Investigation
Date: Dec 3, 2020
Visit Reason
The visit was conducted to investigate Complaint #91001-C and to perform a recertification visit to determine compliance with certification for an Assisted Living Program.
Complaint Details
Complaint #91001-C was investigated and found to have no regulatory insufficiencies.
Findings
There were no regulatory insufficiencies found during the complaint investigation or the recertification visit.
Report Facts
Number of tenants without cognitive disorder: 28
Number of tenants with cognitive disorder: 0
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