Inspection Reports for
Regency Florence

1951 E. 21st Street, Florence, OR, 97439

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10 Reports

2023–2025

Inspection Report — Mar 26, 2025

Complaint Investigation
Date: Mar 26, 2025

Visit Reason
Facility failed to follow physician orders for therapy, provide incontinence care, and ensure call light accessibility for sampled residents. Investigation found staff terminated for neglect. Multiple deficiencies remained uncorrected on follow-up visits.

Findings
Facility failed to follow physician orders for therapy, provide incontinence care, and ensure call light accessibility for sampled residents. Investigation found staff terminated for neglect. Multiple deficiencies remained uncorrected on follow-up visits.

Deficiencies (4)
F0000 - INITIAL COMMENTS
F0684 - Quality of Care
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report — Dec 6, 2024

Complaint Investigation
Date: Dec 6, 2024

Visit Reason
Multiple deficiencies including failure to obtain vaccine consent, failure to investigate abuse allegations, failure to follow medication orders, inadequate wound care, failure to monitor residents at risk for accidents, and failure to provide trauma-informed care. Many deficiencies corrected initially but not on follow-up visits.

Findings
Multiple deficiencies including failure to obtain vaccine consent, failure to investigate abuse allegations, failure to follow medication orders, inadequate wound care, failure to monitor residents at risk for accidents, and failure to provide trauma-informed care. Many deficiencies corrected initially but not on follow-up visits.

Deficiencies (14)
F0000 - INITIAL COMMENTS
F0552 - Right to be Informed/Make Treatment Decisions
F0578 - Request/Refuse/Dscntnue Trmnt;Formlte Adv Dir
F0610 - Investigate/Prevent/Correct Alleged Violation
F0684 - Quality of Care
F0685 - Treatment/Devices to Maintain Hearing/Vision
F0686 - Treatment/Svcs to Prevent/Heal Pressure Ulcer
F0689 - Free of Accident Hazards/Supervision/Devices
F0699 - Trauma Informed Care
F0756 - Drug Regimen Review, Report Irregular, Act On
F0770 - Laboratory Services
F0791 - Routine/Emergency Dental Srvcs in NFs
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report — Apr 24, 2024

Complaint Investigation
Date: Apr 24, 2024

Visit Reason
Facility failed to provide adequate incontinence care for dependent residents, resulting in risk for unmet care needs. Deficiencies remained uncorrected on follow-up visits.

Findings
Facility failed to provide adequate incontinence care for dependent residents, resulting in risk for unmet care needs. Deficiencies remained uncorrected on follow-up visits.

Deficiencies (4)
F0000 - INITIAL COMMENTS
F0677 - ADL Care Provided for Dependent Residents
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report — Jan 30, 2024

Date: Jan 30, 2024

Visit Reason
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Findings
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Deficiencies (1)
F0884 - Reporting - National Health Safety Network

Inspection Report — Nov 7, 2023

Complaint Investigation
Date: Nov 7, 2023

Visit Reason
Facility failed to complete a thorough investigation of narcotic medication misappropriation within five working days. Multiple medication administration and documentation deficiencies noted. Some deficiencies corrected initially but not on follow-up visits.

Findings
Facility failed to complete a thorough investigation of narcotic medication misappropriation within five working days. Multiple medication administration and documentation deficiencies noted. Some deficiencies corrected initially but not on follow-up visits.

Deficiencies (4)
F0000 - INITIAL COMMENTS
F0610 - Investigate/Prevent/Correct Alleged Violation
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report — Nov 6, 2023

Date: Nov 6, 2023

Visit Reason
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Findings
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Deficiencies (1)
F0884 - Reporting - National Health Safety Network

Inspection Report — Oct 10, 2023

Date: Oct 10, 2023

Visit Reason
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Findings
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Deficiencies (1)
F0884 - Reporting - National Health Safety Network

Inspection Report — Oct 9, 2023

Complaint Investigation
Date: Oct 9, 2023

Visit Reason
Multiple deficiencies including medication administration errors, wound care failures, medication storage issues, food storage violations, and medical record documentation problems. Some deficiencies corrected initially but not on follow-up visits.

Findings
Multiple deficiencies including medication administration errors, wound care failures, medication storage issues, food storage violations, and medical record documentation problems. Some deficiencies corrected initially but not on follow-up visits.

Deficiencies (11)
F0000 - INITIAL COMMENTS
F0658 - Services Provided Meet Professional Standards
F0684 - Quality of Care
F0686 - Treatment/Svcs to Prevent/Heal Pressure Ulcer
F0755 - Pharmacy Srvcs/Procedures/Pharmacist/Records
F0760 - Residents are Free of Significant Med Errors
F0761 - Label/Store Drugs and Biologicals
F0812 - Food Procurement,Store/Prepare/Serve-Sanitary
F0842 - Resident Records - Identifiable Information
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report — Sep 25, 2023

Date: Sep 25, 2023

Visit Reason
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Findings
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Deficiencies (1)
F0884 - Reporting - National Health Safety Network

Inspection Report — Sep 5, 2023

Date: Sep 5, 2023

Visit Reason
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Findings
Facility failed to report complete COVID-19 information to the CDC's National Healthcare Safety Network during a required seven-day period. Deficiency not corrected at time of report.

Deficiencies (1)
F0884 - Reporting - National Health Safety Network

10 CMS Surveys

CMS Survey — Mar 1, 2023

Mar 1, 2023

CMS Survey — Aug 25, 2023

Aug 25, 2023

CMS Survey — Oct 9, 2023

Oct 9, 2023

CMS Survey — Nov 7, 2023

Nov 7, 2023

CMS Survey — Apr 24, 2024

Apr 24, 2024

CMS Survey — Dec 6, 2024

Dec 6, 2024

CMS Survey — Mar 26, 2025

Mar 26, 2025

CMS Survey — Aug 26, 2022

Aug 26, 2022

CMS Survey — Aug 25, 2023

Aug 25, 2023

CMS Survey — Dec 6, 2024

Dec 6, 2024

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