Regency Florence

Nursing Home, Respite Care & Skilled Nursing · Florence, OR

CMS overall rating

1951 E. 21St Street, Florence, OR 97439 View map

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Regency Florence accepts Medicare, Medicaid, and private pay.

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Regency Florence accepts Medicare, Medicaid, and private pay.

Overview of Regency Florence

Regency Florence is a nursing home located on East 21st Street in Florence, Oregon, a very walkable community where errands and essentials are within a reasonable walking distance. The 72-bed home has been operating for 20 years. It serves residents needing both short-term rehabilitation and longer-term nursing care. Families can pay through Medicare, Medicaid, and private pay.

The home clinically focuses on rehabilitation and recovery. Nurse staffing averages 5 hours and 18 minutes per resident per day. Nurse aides provide the bulk of hands-on support, and registered nurses and licensed practical nurses complete the care team.

The facility also offers specialized rehabilitation services for residents focused on therapy and recuperation. Most seniors stay for an average of 102 days, including post-acute recovery stays and longer-term residents.

Beyond rehabilitation therapy, Regency Florence offers respite care for families who need a break from managing a loved one’s recovery at home. The home is conveniently located for visiting family and is closely connected to the local Florence community.

State inspections have documented areas where operational and care practices need improvement and consistent follow-through. Families considering Regency Florence may want to review inspection reports and ask about how the home addresses these findings and implements ongoing quality checks.

Facility Direct Line (541) 997-8436

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Oregon averages

Total nursing care This home is ranked 33rd out of 83 homes in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 18m

At state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

38m

LPN / LVN

1h 23m

Nurse Aide

3h 8m

Weekend Total Nursing

4h 28m

Physical Therapist

Weekend RN

19m

4 of 6 metrics below state avg

Capacity and availability

102 days

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

20 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 70 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

57%

Lower than the Oregon average: 65.7%

Occupied beds

41 / 72

Average occupied beds in Oregon homes 55 beds

Facility TypeNursing Facility

StatusActive

IssuanceMarch 2, 2006

CountyLane

CMS Certification Number385142

Regency Florence is administered by Paige Ryan.

Owner NameRegency Florence, LLC

Rehabilitation Services

Respite Care

Email pryan@regency-pacific.com

Fax(541) 997-4407

Pets not allowed

Since 2022 · 4 years of data 42 deficiencies 20 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Oregon state average

Overall vs. OR average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	OR Average	vs. OR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	42	31	This facility has 35% more total deficiencies than a typical Oregon nursing home (42 vs. OR avg 31).↑ 35% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	OR Average	vs. OR Avg
Total inspections Combined count of all inspections conducted at this facility.	20	7	This facility has had 186% more total inspections than the Oregon average (20 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 186% more

Show Inspection Reports

Inspections since 2022

Total health inspections 8

State average 5.1

Last Health inspection on Mar 2025

Total health citations

State average 34

Citations per inspection

4.75

State average 6.86

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 38 citations resulted from standard inspections; 17 of 38 resulted from complaint investigations; and 6 of 38 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than State average

State average: 0.5

Serious health citations

17% better than State average

State average: 1.2

0 critical citations State average: 0.5

1 serious citation State average: 1.2

37 moderate citations State average: 32.1

0 minor citations State average: 0.2

Citations history (last 4 years)

Quality of Care moderate citation Mar 26, 2025

Corrected

Abuse/Neglect moderate citation Dec 06, 2024

Corrected

Administration moderate citation Dec 06, 2024

Corrected

Pharmacy moderate citation Dec 06, 2024

Corrected

Total staff 121

Employees 91

Contractors 30

Staff to resident ratio 2.88 : 1

0% compared with Oregon average

Avg staff/day 32

Average shift 7.8 hours

0% compared with Oregon average

Total staff hours (quarter) 22,867

Nursing staff breakdown

9.2 hours

9.6 hours

8 hours

Contractor staffing

1,230 contractor hours this quarter

Certified Nursing Assistant: 27 Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	37	27	64	10,226	92	100%	8
Licensed Practical Nurse	12	0	12	3,597	92	100%	9.6
Registered Nurse	8	0	8	1,617	87	95%	9.2
RN Director of Nursing	4	0	4	1,598	81	88%	7.2
Speech Language Pathologist	1	1	2	968	66	72%	7.9
Nurse Aide in Training	11	0	11	962	68	74%	7.3
Physical Therapy Assistant	1	0	1	577	62	67%	9.3
Medication Aide/Technician	4	0	4	534	44	48%	7.7
Administrator	1	0	1	480	60	65%	8
Nurse Practitioner	1	0	1	464	58	63%	8
Dietitian	1	0	1	433	64	70%	6.8
Mental Health Service Worker	1	0	1	431	60	65%	7.2
Other Dietary Services Staff	1	0	1	333	58	63%	5.7
Clinical Nurse Specialist	3	0	3	287	46	50%	5.8
Respiratory Therapy Technician	1	0	1	237	72	78%	3.3
Occupational Therapy Aide	1	0	1	44	21	23%	2.1
Qualified Social Worker	2	0	2	32	15	16%	2
Medical Director	0	1	1	24	11	12%	2.2
Occupational Therapy Assistant	0	1	1	24	35	38%	0.7
Dental Services Staff	1	0	1	0	1	1%	0.2

64 Certified Nursing Assistant

% of Days 100%

12 Licensed Practical Nurse

% of Days 100%

8 Registered Nurse

% of Days 95%

4 RN Director of Nursing

% of Days 88%

2 Speech Language Pathologist

% of Days 72%

11 Nurse Aide in Training

% of Days 74%

1 Physical Therapy Assistant

% of Days 67%

4 Medication Aide/Technician

% of Days 48%

1 Administrator

% of Days 65%

1 Nurse Practitioner

% of Days 63%

1 Dietitian

% of Days 70%

1 Mental Health Service Worker

% of Days 65%

1 Other Dietary Services Staff

% of Days 63%

3 Clinical Nurse Specialist

% of Days 50%

1 Respiratory Therapy Technician

% of Days 78%

1 Occupational Therapy Aide

% of Days 23%

2 Qualified Social Worker

% of Days 16%

1 Medical Director

% of Days 12%

1 Occupational Therapy Assistant

% of Days 38%

1 Dental Services Staff

% of Days 1%

View All Staffing Data

Total fines amount $7K

88% lower than Oregon average

Oregon average: $60K

Number of fines 1

41% fewer fines than Oregon average

Oregon average: 1.7

Payment Denials 0

100% fewer payment denials than Oregon average

Oregon average: 0.1

Fines amount comparison

This facility $7K

Oregon average $60K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Aug 25, 2023 · $7K

Civil Money Penalty Aug 25, 2023

$7K

Last updated: Jan 2026

High-risk clinical events score 18.6

77% worse than Oregon average

Oregon average: 10.5

Functional decline score 32.0

52% worse than Oregon average

Oregon average: 21.1

Long-stay resident measures

Below average Oregon avg: 3.4

Need for Help with Daily Activities Increased 28.6%

75% worse than Oregon average

Oregon average: 16.3%

Walking Ability Worsened 44.0%

77% worse than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence 23.5%

In line with Oregon average

Oregon average: 22.6%

Falls with Major Injury 6.0%

152% worse than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers 8.2%

18% worse than Oregon average

Oregon average: 6.9%

Urinary Tract Infection 4.3%

109% worse than Oregon average

Oregon average: 2.1%

Lost Too Much Weight 6.1%

15% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms 1.8%

62% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use 0.0%

100% better than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine 97.4%

In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine 100.0%

5% better than Oregon average

Oregon average: 95.2%

Short-stay resident measures

Below average Oregon avg: 3.2

Pneumococcal Vaccine 95.0%

10% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase 0.0%

100% better than Oregon average

Oregon average: 1.8%

Influenza Vaccine 76.0%

6% worse than Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay 29.1%

35% worse than Oregon average

Oregon average: 21.6%

Emergency department visits 25.0%

66% worse than Oregon average

Oregon average: 15.1%

Falls with major injury 0.0%

100% better than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge 41.3%

23% worse than Oregon average

Oregon average: 53.7%

Successful return to home or community 56.3%

11% better than Oregon average

Oregon average: 50.6%

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

48% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 3 years

Total residents 42

Medicare

9.5% of residents

Medicaid

35.7% of residents

Private pay or other

54.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Regency Florence from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 54.1% ↑ 5.8pp vs 2022

Net Patient Income -$46.6K ↑ ~$195.0K vs 2022

Payroll Costs $3.5M ↑ ~$424.8K vs 2022

Operating Margin -0.6% ↑ 3.3pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	46.1%	57.7%	61.8%	65.6%	66.9%	67.1%	73.1%	72.5%	69.5%	62.5%	56.3%	48.3%	54.1%
Beds	72	72	72	72	72	72	72	72	72	72	72	72	72
Net Income	-$422,943	$590,888	$613,702	$788,875	$954,686	$1,126,322	$908,452	$901,397	$1,281,408	$1,204,061	$1,256,816	$487,210	$1,178,867
Gross Revenue	$3,457,251	$5,130,832	$5,499,111	$6,428,725	$6,381,801	$7,114,976	$7,825,681	$8,713,612	$7,839,713	$7,490,083	$6,630,980	$6,156,873	$7,682,437
Operating Expenses	$3,697,311	$4,538,802	$4,875,846	$5,520,773	$5,229,181	$5,769,449	$6,583,579	$6,857,218	$6,234,187	$6,403,196	$6,378,395	$6,375,626	$7,492,977
Net Patient Income	-$342,877	$322,542	$612,098	$796,527	$909,439	$1,047,297	$829,120	$882,138	$1,275,434	$833,607	$120,229	-$241,567	-$46,561
Net Patient Revenue	$3,354,434	$4,861,344	$5,487,944	$6,317,300	$6,138,620	$6,816,746	$7,412,699	$7,739,356	$7,509,621	$7,236,803	$6,498,624	$6,134,059	$7,446,416
Payroll Costs	$1,753,809	$1,959,920	$2,099,346	$2,250,255	$2,558,278	$2,648,073	$2,903,823	$3,247,904	$3,236,975	$3,119,014	$3,195,999	$3,045,703	$3,470,479
Operating Margin %	-10.2%	6.6%	11.2%	12.6%	14.8%	15.4%	11.2%	11.4%	17.0%	11.5%	1.9%	-3.9%	-0.6%
Medicare %	12.4%	21.6%	22.9%	25.5%	18.1%	23.3%	21.0%	21.0%	15.6%	16.8%	15.8%	13.2%	16.1%
Medicaid %	61.8%	52.1%	48.0%	40.1%	46.5%	51.0%	55.5%	53.5%	58.8%	55.3%	58.4%	57.7%	52.5%
Private %	25.7%	26.3%	29.1%	34.4%	35.4%	25.7%	23.6%	25.5%	25.6%	27.9%	25.8%	29.2%	31.4%
Net Patient Revenue/Day	$277	$320	$338	$367	$349	$386	$386	$406	$411	$439	$439	$483	$524
Cost/Day	$305	$298	$300	$320	$298	$327	$343	$360	$342	$389	$431	$502	$527
Avg Length of Stay	147.7 days	85.9 days	78.5 days	68.1 days	55.8 days	51.4 days	62.5 days	60.7 days	80.8 days	78.5 days	102.7 days	121.0 days	101.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$7.4M

Net patient income

-$46.6K

For-profit Corporation

Net patient revenue

$7.4M

Net patient income

-$46.6K

Other income

$1.2M

Payroll costs

$3.5M 46.6% of net patient revenue

Other operating costs

$4.0M

Total costs

$7.5M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (48% of admissions), and a typical private pay stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 46%

Private pay 48%

Medicaid 5%

Coverage residents most often leave under.

Medicare 42%

Private pay 47%

Medicaid 11%

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Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


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Regency Florence	NH RC SNF	Florence	72 Facility 72 OR AVG 67 Rank #132 / 350	56.5% Facility 56.5% OR AVG 73.3 Rank #58 / 69	-23%	5.31 Facility 5.31 OR AVG 5.24 Rank #33 / 83	-28%	+1%	$7.4k Facility $7.4k OR AVG $62.3k Rank #47 / 84	38 Facility 38 OR AVG 34.0 Rank #45 / 78	4.8 Facility 4.8 OR AVG 6.9 Rank #26 / 78	1	41	-	70 Facility 70 OR AVG 56 Rank #157 / 462	-	$7.4MFiscal year ending 12/2023 Facility $7.4MFiscal year ending 12/2023 OR AVG $11.5M Rank #55 / 64	$3.5MFiscal year ending 12/2023 Facility $3.5MFiscal year ending 12/2023 OR AVG $5.7M Rank #56 / 64	46.6%Fiscal year ending 12/2023 Facility 46.6%Fiscal year ending 12/2023 OR AVG 49.5% Rank #41 / 64	385142

Nursing Home Explorer

Is Regency Florence in a walkable area?

Regency Florence has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Regency Florence?

Regency Florence's occupancy is 57%.

How long has Regency Florence been in business?

Regency Florence has been operating for approximately 20 years, based on available licensing and registration records.

Are pets allowed at Regency Florence?

No, Regency Florence has a no-pet policy.

What is the best email address for Regency Florence?

The team at Regency Florence can be reached at pryan@regency-pacific.com.

Does Regency Florence operate as a for-profit or non-profit?

Regency Florence is registered as a for-profit in OR.

Who is the administrator of Regency Florence?

Paige Ryan is the administrator of Regency Florence.

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Regency Florence

Overview of Regency Florence

Quality ratings

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Regency Florence

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

64 Certified Nursing Assistant

12 Licensed Practical Nurse

8 Registered Nurse

4 RN Director of Nursing

2 Speech Language Pathologist

11 Nurse Aide in Training

1 Physical Therapy Assistant

4 Medication Aide/Technician

1 Administrator

1 Nurse Practitioner

1 Dietitian

1 Mental Health Service Worker

1 Other Dietary Services Staff

3 Clinical Nurse Specialist

1 Respiratory Therapy Technician

1 Occupational Therapy Aide

2 Qualified Social Worker

1 Medical Director

1 Occupational Therapy Assistant

1 Dental Services Staff

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Regency Florence

Calculate Travel Distance to Regency Florence

Compare Nursing Homes around the area

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