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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Serving residents in Lane County, Regency Florence is a skilled nursing facility in Florence, Oregon, under the administration of Paige Ryan. The privately owned community has operated for 20 years and provides skilled nursing, rehabilitation therapy, long-term care, and respite care across 72 beds.
CMS rates Regency Florence 3 stars overall. The 4-star Health Inspection rating reflects a deficiency record modestly better than the Oregon average, 27 total citations across 10 inspections since 2022, compared to the state norm of 31, but the picture is complicated.
The December 2024 complaint investigation identified 14 deficiencies in a single visit, including failures to investigate abuse allegations, gaps in wound care, and failures to provide trauma-informed care, with multiple deficiencies remaining uncorrected on follow-up. Staff termination for neglect was documented in the March 2025 inspection. One federal fine of $7,000 was issued in August 2023, well below Oregon’s average amount of $60,000.
Staffing earns 3 stars. Total nurse staffing averages 5 hours and 18 minutes per resident per day, just above Oregon’s average of 5 hours and 12 minutes. LPN staffing is 76% above the state average, while RN staffing is 27% below it. Quality Measures rate 2 stars, dragged down by long-stay outcomes, falls with major injury at 6% versus the Oregon average of 2.4%, and a rehospitalization rate for short-stay residents of 29.1% versus 21.6% statewide.
The facility’s occupancy rate is 54.1%, well below Oregon’s average of 65.7%, which means the facility typically has available rooms. The facility accepts Medicare, Medicaid, and private pay; new admissions split roughly evenly between Medicare (46%) and private pay (48%), with an average length of stay around 102 days.
On-site rehabilitation therapy and an active residents’ council round out the confirmed services.
Regency Florence suits residents seeking short-term post-acute rehabilitation or longer-term skilled nursing care in Florence, with current availability.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 34th out of 92 homes in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 38m per day | ▼ 7% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 23m per day | ▲ 54% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 8m per day | ▼ 7% State avg: 3h 22m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 28m per day | ■ Avg State avg: 4h 23m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 24% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 19m per day | ▼ 27% State avg: 26m per day · National avg: 28m per day |
Lower than the Oregon average: 65.7%Regency Florence is administrated by Paige Ryan.
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 31 | This facility has 13% fewer total deficiencies than a typical Oregon nursing home (27 vs. OR avg 31).↓ 13% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 6.8 | 7.8 | This facility has 13% fewer deficiencies per year than a typical Oregon nursing home (6.8 vs. OR avg 7.8).↓ 13% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 4.4 | This facility has 39% fewer deficiencies per inspection than a typical Oregon nursing home (2.7 vs. OR avg 4.4).↓ 39% better |
Inspections
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 7 | This facility has 43% more total inspections than a typical Oregon nursing home (10 vs. OR avg 7).↑ 43% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Oregon average 5.1
Last Health inspection on Mar 2025
Oregon average 34
Oregon average 6.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 38 citations resulted from standard inspections; 17 of 38 resulted from complaint investigations; and 6 of 38 came from combined inspections (standard and complaint).
100% better than Oregon averageOregon average: 0.5
17% better than Oregon averageOregon average: 1.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Oregon average
0% compared with Oregon average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 8 RN Staff are full-time employees. No contractors work on this role.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursAssists with medical care and medications.
All 12 LPN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursHelps with daily care and mobility.
64 total: 37 full-time employees and 27 contractors.
64
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,230 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 37 | 27 | 64 | 10,226 | 92 | 100% | 8 |
| Licensed Practical Nurse | 12 | 0 | 12 | 3,597 | 92 | 100% | 9.6 |
| Registered Nurse | 8 | 0 | 8 | 1,617 | 87 | 95% | 9.2 |
| RN Director of Nursing | 4 | 0 | 4 | 1,598 | 81 | 88% | 7.2 |
| Speech Language Pathologist | 1 | 1 | 2 | 968 | 66 | 72% | 7.9 |
| Nurse Aide in Training | 11 | 0 | 11 | 962 | 68 | 74% | 7.3 |
| Physical Therapy Assistant | 1 | 0 | 1 | 577 | 62 | 67% | 9.3 |
| Medication Aide/Technician | 4 | 0 | 4 | 534 | 44 | 48% | 7.7 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Dietitian | 1 | 0 | 1 | 433 | 64 | 70% | 6.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 431 | 60 | 65% | 7.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 333 | 58 | 63% | 5.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 287 | 46 | 50% | 5.8 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 237 | 72 | 78% | 3.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 44 | 21 | 23% | 2.1 |
| Qualified Social Worker | 2 | 0 | 2 | 32 | 15 | 16% | 2 |
| Medical Director | 0 | 1 | 1 | 24 | 11 | 12% | 2.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 35 | 38% | 0.7 |
| Dental Services Staff | 1 | 0 | 1 | 0 | 1 | 1% | 0.2 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
88% lower than Oregon averageOregon average: $60K
41% fewer fines than Oregon averageOregon average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Oregon averageOregon average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 25, 2023 · $7K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 25, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.6
77% worse than Oregon averageOregon average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.0
52% worse than Oregon averageOregon average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
28.6%
75% worse than Oregon averageOregon average: 16.3%
Percent of long-stay residents whose ability to move independently worsened
44.0%
77% worse than Oregon averageOregon average: 24.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.5%
In line with Oregon averageOregon average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
152% worse than Oregon averageOregon average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
8.2%
18% worse than Oregon averageOregon average: 6.9%
Percent of long-stay residents with a urinary tract infection
4.3%
109% worse than Oregon averageOregon average: 2.1%
Percent of long-stay residents who lose too much weight
6.1%
15% worse than Oregon averageOregon average: 5.3%
Percent of long-stay residents who have depressive symptoms
1.8%
62% better than Oregon averageOregon average: 4.6%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than Oregon averageOregon average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.4%
In line with Oregon averageOregon average: 95.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Oregon averageOregon average: 95.2%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
10% better than Oregon averageOregon average: 86.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Oregon averageOregon average: 1.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.0%
6% worse than Oregon averageOregon average: 81.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.1%
35% worse than Oregon averageOregon average: 21.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
25.0%
66% worse than Oregon averageOregon average: 15.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Oregon averageOregon average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.3%
23% worse than Oregon averageOregon average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
56.3%
11% better than Oregon averageOregon average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
46% of new residents, usually for short-term rehab.
48% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
42Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Regency Florence based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #63 / 88Payroll — State benchmarkedThis home is ranked 63rd out of 88 homes in Oregon. Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.0 miles from city center
Estimated distance in miles from Florence's city center to Regency Florence's address, calculated via Google Maps.
Add your location
Regency Florence is located in Florence, Oregon.
Here are the financial assistance programs available to residents in Oregon.
The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
| Avamere Rehabilitation of Beaverton |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Beaverton (Vose) | 104
Facility
104
OR AVG
67
Rank
#45 / 351 | - | - | 5.21
Facility
5.21
OR AVG
5.24
Rank
#42 / 92 | -9% | -1% | $55.6k
Facility
$55.6k
OR AVG
$62.3k
Rank
#74 / 93 | 18
Facility
18
OR AVG
34.0
Rank
#17 / 90 | 4.5
Facility
4.5
OR AVG
6.9
Rank
#21 / 90 | 1 | 74 |
68
Facility
68
OR AVG
55
Rank
#173 / 476 | Nair Facility Holdings LLC | $17.9M
Facility
$17.9M
OR AVG
$12.6M
Rank
#20 / 88 | $7.5M
Facility
$7.5M
OR AVG
$4.5M
Rank
#18 / 88 | 41.8%
Facility
41.8%
OR AVG
38%
Rank
#59 / 88 | 385195 | ||||
| Maryville Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Beaverton (Central Beaverton) | 165
Facility
165
OR AVG
67
Rank
#5 / 351 | - | - | 5.64
Facility
5.64
OR AVG
5.24
Rank
#19 / 92 | -3% | +8% | $162.8k
Facility
$162.8k
OR AVG
$62.3k
Rank
#92 / 93 | 36
Facility
36
OR AVG
34.0
Rank
#50 / 90 | 4.5
Facility
4.5
OR AVG
6.9
Rank
#21 / 90 | 7 | 137 |
55
Facility
55
OR AVG
55
Rank
#256 / 476 | St Mary Of Oregon Ministries Oregon | $29.2M
Facility
$29.2M
OR AVG
$12.6M
Rank
#3 / 88 | $16.7M
Facility
$16.7M
OR AVG
$4.5M
Rank
#3 / 88 | 57.1%
Facility
57.1%
OR AVG
38%
Rank
#16 / 88 | 385166 | ||||
| Regency Florence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Florence | 72
Facility
72
OR AVG
67
Rank
#134 / 351 |
54.1%
Facility
54.1%
OR AVG
65.7%
Rank
#66 / 90 | -18% | 5.31
Facility
5.31
OR AVG
5.24
Rank
#34 / 92 | -28% | +1% | $7.4k
Facility
$7.4k
OR AVG
$62.3k
Rank
#46 / 93 | 38
Facility
38
OR AVG
34.0
Rank
#54 / 90 | 4.8
Facility
4.8
OR AVG
6.9
Rank
#27 / 90 | 1 | 41 |
70
Facility
70
OR AVG
55
Rank
#159 / 476 | - | $8.9M
Facility
$8.9M
OR AVG
$12.6M
Rank
#67 / 88 | $4.4M
Facility
$4.4M
OR AVG
$4.5M
Rank
#63 / 88 | 49.9%
Facility
49.9%
OR AVG
38%
Rank
#32 / 88 | 385142 | ||||
| Prestige Care and Rehabilitation of Menlo Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portland (Hazelwood) | 83
Facility
83
OR AVG
67
Rank
#99 / 351 | - | - | 5.58
Facility
5.58
OR AVG
5.24
Rank
#19 / 92 | -50% | +6% | $0
Facility
$0
OR AVG
$62.3k
Rank
#1 / 93 | 33
Facility
33
OR AVG
34.0
Rank
#44 / 90 | 4.7
Facility
4.7
OR AVG
6.9
Rank
#24 / 90 | - | 72 |
82
Facility
82
OR AVG
55
Rank
#73 / 476 | Nai Trask | $16.6M
Facility
$16.6M
OR AVG
$12.6M
Rank
#24 / 88 | $6.4M
Facility
$6.4M
OR AVG
$4.5M
Rank
#29 / 88 | 38.5%
Facility
38.5%
OR AVG
38%
Rank
#72 / 88 | 385044 | ||||
| Avamere Health Services of Rogue Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Medford (Stevens Street) | 91
Facility
91
OR AVG
67
Rank
#74 / 351 |
57.7%
Facility
57.7%
OR AVG
65.7%
Rank
#61 / 90 | -12% | 4.36
Facility
4.36
OR AVG
5.24
Rank
#86 / 92 | -34% | -17% | $0
Facility
$0
OR AVG
$62.3k
Rank
#64 / 93 | 51
Facility
51
OR AVG
34.0
Rank
#74 / 90 | 12.8
Facility
12.8
OR AVG
6.9
Rank
#86 / 90 | - | 60 |
84
Facility
84
OR AVG
55
Rank
#57 / 476 | Ariso LLC | $12.7M
Facility
$12.7M
OR AVG
$12.6M
Rank
#41 / 88 | $5.3M
Facility
$5.3M
OR AVG
$4.5M
Rank
#47 / 88 | 41.6%
Facility
41.6%
OR AVG
38%
Rank
#60 / 88 | 385024 |
Regency Florence has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Regency Florence's occupancy is 54%.
The team at Regency Florence can be reached at [email protected].
Paige Ryan is the administrator of Regency Florence.
Regency Florence has 72 beds.
Regency Florence has had 27 recently reported deficiencies.
Yes — there are 4 photos of Regency Florence in the photo gallery on this page.
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